Rated 5 out of 5 by Annisimo Takes the weight of my shoulders
It is obvious that a lot of work has been put into this software and that the focus really was great customer service. It's really easy to use. Can't go more intuitive than what I experienced here. The design is pleasant and makes the topic of taxes even seem kind of exciting. Just great - Thanks!
1 Con: When realizing that I probably would like to file the state tax on paper to avoid the fee, I didn't see a quick way to get back to the screen where to choose option to file only the federal tax. return.
March 30, 2015
Rated 4 out of 5 by trouble8maker mostly easy
most of the prompts were straight forward and simple and easy. it was very helpful that it saves for you as you go. but you have to find where you can elect to donate to the presidential election fund (it is not a simple check marked box in the regular taxes prompt, it is in a separate portion). the only issue I had was the way they worded the prompt for when I was including business purchases and car mileage etc. it was a bit of a head ache and totally confusing even though it was written in easy terms.
March 31, 2015
Rated 1 out of 5 by 5643 Frustrated
Very frustrated, I have a Deluxe 2013 version but it didn't give me option to upgrade. so after son went through whole process including paid extra 48.00 to file a DC return which wasn't able to be electronically filed he abandoned it and went to another site redid the entire process with Turbo tax paid an additional 29.00 to get the tax filed and it didn't even include the required DC tax return Form only instructions how to file so now Im out 77.00 and still no State DC form to file. Absolutely absurd.
April 8, 2015
Rated 5 out of 5
by PrincessPeach First Time Filer
This was my first year filing my taxes,so I was super nervous. All the stories I heard about the IRS terrified me. But when I got onto Turbo Tax the site did a good job relieving my anxiety and getting me through the process quickly and efficiently. Which was a must, considering I filed them April 14th!! If I knew it was going to be this easy I would of done it months ago. Plus I know what I would like to personally do better for next years taxes. Thanks Turbo Tax! Can't wait to use your site next year (:
April 14, 2015
Rated 4 out of 5 by AER74 Satisfactory handling of my taxes
The whole process was satisfactory and simple. It got my accurate tax refund and made my tax return super easy. The problem was that I had a problem connecting to my account at it took longer for my computer to log in to my account than doing the actual process of my tax returns. I don't know whether if it's my internet connection or if it's the turbo tax website. Still I'm finally done with it and I'm glad that turbo tax made it very easy for me and let me know right away when my tax refunds was rejected.
February 20, 2015
Rated 5 out of 5 by WestC Quick and Easy!
Turbo Tax is so simple and quick! I love that I can save and come back to it when I don't have enough time to file in one sitting and everything is laid out in front of you. My only Cons with this would be related to finding the biggest refund possible. For individuals who do not know enough about taxes or filing, it can be limiting that way, whereas going to a tax accountant, they can find loopholes in order to get you the biggest refund. If I did that, I probably wouldn't have paid $3 this year on taxes.
April 13, 2015
Rated 5 out of 5 by TCHYKO Answers and Help 101
This is my second year using TurboTax. They helped me with two issues that I faced. The first happened when completing and filing a return for my dependent enrolled in college. I prepared his return incorrectly and it was not accepted, I called and received the help I needed with his return. The second issue was I filed my own return and realized I forgot some information. I completed an amended return to submit. TurboTax walked me through the changes I needed to making it a quick and easy process. Thanks.
April 13, 2015
Rated 5 out of 5 by BooYaVShep I'm a Big Kid Now
I am SSOO extremly glad my friend recomended TurboTax! First of all it is actually free, there were no hidden fees that I was waiting to hear about once I was finished. Secondly I loved how when I did have a question it was easly answered by the box in te right corner! This was the first time I filed my taxes alone and it was AMAZING I do not think I will ever file my taxes any other way again! It was Quick, Easy, and it walks you through step by step! Love it and will definatly be reconmending to EVERYONE!
February 24, 2015
Rated 2 out of 5 by supermad Disingenuus and Misleading
If you have picked Turbo Tax for the free filing and expect it to include the State return don't bother. After completing the federal return, it continues to lead right into the state and only after you have completed both does Turbo Tax inform that there is a charge of $29 dollars or your state return will be deleted. it repeats this several times before it allows you to file the 'Federal Return' and wastes your time having done the State Return without knowing the charge up front.
April 15, 2015
Rated 4 out of 5 by chubadub How did turbo tax plus get on there?
I loved using this! It was totally worth my time and I will be recommending this to everyone next year! The only thing that got me was when I got to the end and noticed a $60 fee being taken out on my refund when I thought it was supposed to only be $30 for the state. After closer inspection I noticed that an extra $30 charge was added when I chose to have my state processing fee deducted from my refund instead of paying for the state fee upfront... Watch out for that! But otherwise, very well put together.
April 15, 2015
Rated 4 out of 5 by Jkep Took this lying down!
This was super easy and so wonderful! There were a few more come-ons this year, but for free, it's easy enough to tap them away. I'm very unhappy about the record of my filing time as eastern/standard, when I am in the central time zone, and by my clock, I am in under the wire before midnight on the deadline. Really need that to be changed and fixed. I do not want to be penalized. So there should've been an alert that advised extending if it was unable to record MY time, not wherever the company website is!
April 15, 2015
Rated 1 out of 5 by 9blah6 Could not efile due to filing status but no option
Unclear instructions: At end of filing, was prompted with the following: "Cannot efile because 'You have claimed your spouse's exemption on a return with a married filing separate status.' " The autofill form must have entered that I was CLAIMING my husband, but I did not claim him. The form must have automatically given the exemption for him. FURTHER, tried to efile State but required a credit card. I used my mother's credit card, THEN was prompted that I could NOT efile State, AFTER CHARGES WENT THROUGH!!
April 16, 2015
Rated 5 out of 5
by Taxseal Easy, fun, and beautiful!
I decided to use TurboTax after my sister suggested it to me. I have never done my taxes before, and I hated the idea of waiting in a crowded line to get someone else to do it for free. The site was incredible. I loved the design and how user friendly it was. It is clear they have a very talented front end and back end web design team. I was incredibly impressed and am very happy with my returns! I would definitely recommend it to anyone who is uneasy about filing their taxes. TurboTax makes it fun and easy!
February 19, 2015
Rated 5 out of 5 by sugarplum89 Excellent Service!!
Second time filing taxes on my own. The first time I file was with H&R Block, There system was complicated, hard to understand and time consuming. I was hesitant to try out TurboTax. To my surprise it was nothing like the first experience. I was able to navigate the system easily. If i did not understand a question I would click on the help button. It would explain in detail what it was asking for. I felt confident. It let me go back and review and edit information. I would recommend this software to anyone.
March 24, 2015
Rated 5 out of 5 by edeblock2021 Easy Breezy Tax Time
I was apprehensive about doing my taxes online, especially since I had no clue where to start or what I was doing. Turbo Tax walked me through every single step, with the nice addition of letting me know WHY certain questions were being asked. I liked how thorough the process was, as well as the amount of options that were available to help me find as many deductions as possible. I am much more confident in my ability to file on my own next year, and will not use another tax service - Turbo Tax has me hooked.
February 18, 2015
Rated 2 out of 5 by asdfjlkj I was under the impression that TurboTax was completely free to use. It cost me $29.99 to file for state taxes. I was unable to review my state section to make it easier to e-file myself to save the money. In addition, I decided to just have the $29.99 taken out of my federal return because I was running short on time and needed to file soon. It then charged me ANOTHER $29.99. Luckily I was able to remove that and pay with a credit card, but overall, I am very disappointed and will be filing myself next year.
April 6, 2015
Rated 4 out of 5 by raikenclw List Standard Deduction First
I liked the provision of all the various options. But some of them seemed a bit repetitive. After one run through the possible deductions, I didn't really see the need to look at them all again. But my main suggestion is that the dollar amount of the Federal Standard Deduction should really be mentioned at the beginning of the deduction calculation process. My itemized deductions came to only about half the Standard Deduction. If I knew that to begin with, I would have simply skipped all the itemized options.
April 10, 2015
Rated 5 out of 5 by jnoonan4 wow, that was easier than i had expected
This is a really nice way to file taxes. I have never understood filling out the confusing documentation, but turbo tax stream lines it by making it easy to understand direct questions and then auto fills everything out for you. You never even see confusing documentation.
This is the first time doing my own taxes, and i thought i was going to dread the experience, but in one simple hour, a great weight has been lifted. The Site has a very smooth transition and is very direct on the information that it needs.
April 15, 2015
Rated 5 out of 5 by StackScriv Fast and user friendly
TurboTax asked me really direct questions and made everything super easy. I didn't even know I qualified for one of the refund credits they helped me to find. I'm really grateful that I was able to get that, as I need all I can get as a working student. I look forward to having this to help me along when I get a more complicated job that has more stuff to file for. I don't really understand all this tax stuff, but they made it so easy that I really just had to understand one part at a time. Truly a life saver.
March 7, 2015
Rated 5 out of 5 by DelpB Concise & Short
On earlier filings I have always chosen to pay for the most basic service with the advantage of having all the information retained online. However, this year I chose to use the "Free" version to save money. The filing went just as smoothly - the only hassle was manually entering my personal information again.
TurboTax has always been my choice for tax filing because it's so concise and it prompts you through the whole process to consider other income & deductions that could affect the outcome of your filing.
April 9, 2015
Rated 5 out of 5 by chats made form 8962 (premium tax credit) EASY
the new form 8962 IRS instructions are horrible. turbotax e-file made filing this new form for the health insurance premium tax credit so easy. highly recommend! tried a competitor (taxslayer) first and had to quit because it wouldn't let me continue past the W-2 form even though i'd checked the box saying i was retired and had no wages. not only did i not have to tear my hair out trying to figure out this new form, with e-file i didn't have to run to the post office at 10 p.m. to mail it. thank you, turbotax!
April 15, 2015
Rated 5 out of 5 by KnowledgeMaven Makes paying taxes less painful
Love the informal "support" given throughout the process. Encouraging . Love that it breaks down the data entry into pieces so it doesn't seem so overwhelming. Love the double check to ensure all the entry is done along with any exemptions that can happen. Also, love that it gives you instant info on selections that need to be made with little links. Very informative and you don't have to wait for someone on line to respond. Each year Tubo seems to improve on itself. Great way to keep me coming back. Thank-you!
April 15, 2015
Rated 5 out of 5 by Mbeballew SO MUCH BETTER THAN H&R BLOCK
I am SO impressed with how easy it was to file my taxes with TurboTax. Just prior to filing my taxes with this website, I had went through all the hassles of trying to file with H&R Block (as I did last year) just for it to tell me this year they were trying to charge me $20! I'm a college kid and am not willing to spend that for a federal refund. I was so aggravated having to enter all of my information again, but TurboTax made it so quick and easy! I definitely will continue to file my taxes with this company!
February 23, 2015
Rated 5 out of 5 by WilliamHunter Innovative
Filing taxes is difficult sometimes and there are many areas to be addressed. Turbo Tax makes everything easy from the first step to the last. Turbo Tax asks the right questions and enables you to complete your taxes better than any other Tax program out there. Turbo Tax is clever and quirky with their process which makes it fun and simple. I have used Turbo Tax since I was 17 years old and now I am 26. Its consistent and a must have program for people filing their taxes at home. Thanks Turbo Tax!
February 23, 2015
Rated 5 out of 5 by Dano56 A Saved Rookie
First let me start off by saying i have had others do my taxes in the past..the great volunteers for AARP.This year i was not able to hook up with these folks due to my work. Then i thought "why cant I do what these folks do?" After seeing ads from my credit union about Turbotax I thought I would give it a try. Boy am i glad I did! They made it so easy for me as they walked me through the whole process. They covered everything that i needed to do to file. I will not hesitate next year to use this great program .
March 7, 2015
Rated 2 out of 5 by Kellifern What's the price today???
I have used TurboTax online for several years. This year is the most frustrating at all. First states are free - then they aren't. Last year I could transfer my personal data for free - this year there is a charge. All the extra "CLICKS" to get through a page - do you really care how I'm feeling? TurboTax is very good at "hiding" the "no thanks" buttons and pushing you to accidentally click a button that will result in an up-charge. Why should I be asked if I want to upgrade when I am filing a 1040EZ? Ridiculous.
February 21, 2015
Rated 3 out of 5 by roseyrose great program until they try to double charge you
very great program, i don't appreciate that at the end when reading the agreement i had to sign i kept noticing they were charging me double what it should have been. after calling the "customer service" number located directly above what i was reading i was told that wasn't the right number #very convenient right?# I kept going back through, finally realizing that by deducting my fee for the state filing, they were charging me double, but not being really clear about it. not as clear as everything else they did.
April 15, 2015
Rated 5 out of 5 by MonkeyMan04 Nice and easy
I am currently under a tight budget after having moved to a new state and building a new life over the last year. I wasn't sure how much filing my taxes would cost, and was a little hesitant and nervous to find out. Luckily Turbotax was FREE! Something I appreciate considering how simple my return was.
The process took less than an hour and was very easy to complete. I don't know why I was procrastinating so much, thinking it would be a problem, when in reality it was quick and painless to take care of.
April 15, 2015
Rated 3 out of 5 by smithcl Upset about the 29.99 misrespresentation
I was very upset that I was misled to thinking it would only be 29.99 to send my state returns. I tried for 40mins to get out of the screen so that I wasn't paying for the turbo program too. it would now allow me to no matter what way I tried. I feel that is misrepresentation and misleading to customers. I finally paid with my credit card and only had to pay the 29.99 program. this is unfair to people who are trying to get the money out of their check. They can not get their check unless they pay the extra 29.99.
April 15, 2015
Rated 5 out of 5 by Sek1 TurboTax has come a long way!
I usually dread preparing my own tax returns, mostly because I'm paranoid about the accuracy of the calculations or because I'm afraid I'm missing something. This year I decided to give TurboTax another try and I feel accomplished. The GUI has come a long way and I'm satisfied my return is complete and accurate. It saved me the hassle of going to a tax preparing service office and saved me some $$$ too. Overall, I had a good experience and I'd recommend the software. I'll most likely use it for next year's return.
April 3, 2015