TurboTax Online Deluxe Customer Ratings - Page of Product Reviews
TurboTax Online DeluxeAverage Customer Rating 4.7381 out of 5
TurboTax Deluxe is online tax software that helps you maximize tax deductions for a bigger refund. Try it for FREE to see how easy it makes filing taxes online. Choose Easy.
See what people just like you are saying about TurboTax Online Deluxe 4.7381 (25704 reviews)
Rated 4.7 out of 5 by 25689 reviewers.
Rated 1 out of 5 by carstar Dont like hidden fees I really hate the fact that you hide the fees to file the state return also the hidden fee of $30 at the END for god only knows what! it cost me $100 to file when I was under the impression it was only $29.99!!!!! This is a joke! January 17, 2014
Rated 2 out of 5 by Celticcoach Super refund Your price to high compared to competitors! Talking with friends they can't beleive, I haven't changed to one of your competitors products yet. May have to comparison shop for next year. Just a thought. February 2, 2014
Rated 2 out of 5 by mrbkawi Expensive I could understand this service if the refund was done by percentage rather than dollar amount. The charge for this service was about twenty percent or more of my return. I'll never use this service again. February 1, 2014
Rated 3 out of 5 by Jones1966 Cost All fees and details should be posted up front before starting the process. 29.95 turned into over 100.00. There isn't anyone to answer questions live online. February 4, 2014
Rated 3 out of 5 by milesmom as expected I wish I could understand why every year I have to pay two separate fees for efiling, one for federal & one for state, even though all of the same info is used. Maybe you could explain it within the software? February 9, 2014
Rated 4 out of 5 by evejim Overall I find turbo tax fairly easy but as I assisted my son with his,we realized the free edition is all he needed but turbo tax would only allow someone to upgrade not downgrade to another method February 3, 2014
Rated 3 out of 5 by Tbosque Disappointed user this year Disappointed with turbo tax somewhat this year. It failed to send me email notifications when it said it would. Seems like the program is looking to make more money at every turn and I don't like that. February 16, 2014
Rated 3 out of 5 by BACKNINE filed a total of six returns, a fed and st for my wife and i, a fed and st for our son and a fed and state for our daughter. It was way too expensive. next year will shop around. may use a tax preperation service February 11, 2014
Rated 3 out of 5 by GoCardinals Be Careful! Be careful! There is $29.99 charge to have your Turbotax fees deducted from your Federal return. Save the $29.99 and pay with your credit/debit card. Amazon ad during check out can be deceiving. Be careful during you filing that your selections are what you want.... ex. Amazon ad. February 4, 2014
Rated 4 out of 5 by Samsatterlee Almost worth the money Everyone should use TurboTax, its fast, easy, and trustworthy. However, its a little too expensive. I would rather go back to my tax guy who only charges $25 for the same thing. February 10, 2014
Rated 5 out of 5 by ndsunshine79 Easy as pie good job TurboTax. You made my taxes simple and easy to understand. I feel the 100.00 to actually finish my taxes was a bit steep but, I went through all the work, I wasn't about to start over. Thanks! February 11, 2014
Rated 5 out of 5 by Joe1181 Tripled My Refund I used a free program for the last few years and got a much lower refund then the one that I got with TurboTax. I was annoyed at first that it wasn't free, but I got so much more money that it was worth it. February 3, 2014
Rated 4 out of 5 by lmk225 EZ This is the 4th year I have used this service. I love that my information from previous years auto fills, so it saves me time. Very easy to use! I wish that the fee to file state returns was less expensive. February 10, 2014
Rated 5 out of 5 by Nan2013 Best Ever TurboTax seems to get better every year. This year was much more intuitive and I was able to whiz right through in record time. Thanks for taking all the stress off this annual event that we all dread. February 2, 2014
Rated 4 out of 5 by mollysw Happy but need to be warned I love Turbo tax but it seems that the charges are not very clear this year especially in regard to the fee to deduct the charges from federal return. I could not find a edit area or go back to change that. February 8, 2014
Rated 5 out of 5 by hollsjh Happy Customer Turbo Tax is easy to use. I like that I can start my return and come back a few days later and pick up where I left off. I get the impression every possible deduction is looked at February 3, 2014
Rated 5 out of 5 by Camille228 Turbo Tax vs hnr block I prepared my taxes on both sites, however, I chose to file with TurboTax because, the Terms that were used were easy to understand. I felt confident that I answered the questions correctly. January 31, 2014
Rated 2 out of 5 by doodlesnoodles cant file pa tax I couldn't file my state return on february 11,2014 because it said id have to wait but I already paid so I want my money back and I will file by phone $36.99 you owe me February 11, 2014
Rated 5 out of 5 by GloFlo So quick and simple I've used turbo tax for years. I've received the same great quality and fast service each time. The review process seems to have more items to go through each year but it doesn't lose it's simplicity or ease. April 17, 2014
Rated 5 out of 5 by FutureCPAer Thorough and Reliable - Only Source I Need The tax laws are well represented in Turbotax and the software is easy enough for ANYONE!! The use of loading refunds to credit cards and gift cards will make some people financially irresponsible. February 2, 2014
Rated 5 out of 5 by Bethdeluca I have wanted to use TurboTax for years but was scared I woudn't be able to navigate it. I am not good with numbers. It was beyond easy and very fast. April 14, 2014
Rated 5 out of 5 by nasebedo I have used a tax service for over 15 years, because I was scared of doing myself as I might get something incorrect. Using Turbo Tax took that fear away as it walked me through everything I needed. Thank you. April 11, 2014
Rated 5 out of 5 by Pailate Easy and Fast It was easy to understand and Turbo Tax walked me through the entire process. My second year by the way. April 16, 2014
Rated 5 out of 5 by smrdacw SO EASY Love turbotax. We've used it for several years now. I love how it walks me through everything. Knowing we've covered it all gives me a piece of mind. Plus it is amazing how quick and easy they make it. February 5, 2014
Rated 5 out of 5 by makaha66 Excellent Service I have used Turbo Tax for the last several years. I am very confident with your services. The step by step instructions are very easy to understand. Having your support and privacy is very refreshing. April 14, 2014
Rated 5 out of 5 by horrorlover72 SUPER FAST & EASY So glad I finally decided to do my taxes myself. Turbo Tax system is so easy to use, is really quick to go through and I have gotten more on my returns in the 2 years that I have used it than I ever did going to a tax preparer. THANKS TURBO TAX April 14, 2014
Rated 5 out of 5 by FredWilson 2013 TY version is vastly improved The new version this year was excellent. The last few years there were always nagging errors in the final checks that I seemed to have to work around. The interface seemed a bit more user friendly as well. January 31, 2014
Rated 5 out of 5 by peetey Very easy! TurboTax handles a variety of situations easily, such as standard W2 income, 1099s, real estate, IRA and other investment accounts. Their efforts to simplify things without leaving out crucial details are very helpful. February 9, 2014
Rated 5 out of 5 by Kendra1970 Fast and Easy! Turbo tax makes filing taxes simple and easy. I never have to worry if I missed something I might have qualified for. I love using their service. February 11, 2014
Rated 5 out of 5 by Randley 5 Stars = excellent I started using TurboTax years ago. I've even gotten a few free dinners from friends who were extremely happy with my recommendation to give it a try. (Not sure those dinners are taxable income for me or deductions for them.) April 16, 2014
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