TurboTax Online Deluxe Customer Ratings - Page of Product Reviews
TurboTax Online DeluxeAverage Customer Rating 4.7821 out of 5
TurboTax Deluxe is online tax software that helps you maximize tax deductions for a bigger refund. Try it for FREE to see how easy it makes filing taxes online. Choose Easy.
See what people just like you are saying about TurboTax Online Deluxe 4.7821 (18290 reviews)
Rated 4.8 out of 5 by 18256 reviewers.
Rated 3 out of 5 by Jones1966 Cost All fees and details should be posted up front before starting the process. 29.95 turned into over 100.00. There isn't anyone to answer questions live online. February 4, 2014
Rated 3 out of 5 by milesmom as expected I wish I could understand why every year I have to pay two separate fees for efiling, one for federal & one for state, even though all of the same info is used. Maybe you could explain it within the software? February 9, 2014
Rated 4 out of 5 by evejim Overall I find turbo tax fairly easy but as I assisted my son with his,we realized the free edition is all he needed but turbo tax would only allow someone to upgrade not downgrade to another method February 3, 2014
Rated 3 out of 5 by Tbosque Disappointed user this year Disappointed with turbo tax somewhat this year. It failed to send me email notifications when it said it would. Seems like the program is looking to make more money at every turn and I don't like that. February 16, 2014
Rated 3 out of 5 by BACKNINE filed a total of six returns, a fed and st for my wife and i, a fed and st for our son and a fed and state for our daughter. It was way too expensive. next year will shop around. may use a tax preperation service February 11, 2014
Rated 3 out of 5 by GoCardinals Be Careful! Be careful! There is $29.99 charge to have your Turbotax fees deducted from your Federal return. Save the $29.99 and pay with your credit/debit card. Amazon ad during check out can be deceiving. Be careful during you filing that your selections are what you want.... ex. Amazon ad. February 4, 2014
Rated 4 out of 5 by Samsatterlee Almost worth the money Everyone should use TurboTax, its fast, easy, and trustworthy. However, its a little too expensive. I would rather go back to my tax guy who only charges $25 for the same thing. February 10, 2014
Rated 5 out of 5 by ndsunshine79 Easy as pie good job TurboTax. You made my taxes simple and easy to understand. I feel the 100.00 to actually finish my taxes was a bit steep but, I went through all the work, I wasn't about to start over. Thanks! February 11, 2014
Rated 5 out of 5 by Joe1181 Tripled My Refund I used a free program for the last few years and got a much lower refund then the one that I got with TurboTax. I was annoyed at first that it wasn't free, but I got so much more money that it was worth it. February 3, 2014
Rated 4 out of 5 by lmk225 EZ This is the 4th year I have used this service. I love that my information from previous years auto fills, so it saves me time. Very easy to use! I wish that the fee to file state returns was less expensive. February 10, 2014
Rated 4 out of 5 Another Good Experience using Turbo Tax I made an error asking to amend the State Return. I was not able to get out, and actually OWED taxes. I deleted the return, slept on it, and reenter the data. Things went much better and I got a REFUND. March 5, 2014
Rated 4 out of 5 by JodiI Was easy to follow. But, there was a glich in entering an amount and it wasn't caught until the very end. I thought the refund was more than originally shown especially as shown on the refund printout received. March 5, 2014
Rated 5 out of 5 by TerryMW Thanks again, Turbotax!!! Thank you for another year of easy tax preparation! I know this will sound corny, but your software almost makes doing my taxes FUN! Thanks again for helping me prepare my taxes quickly and safely! March 5, 2014
Rated 5 out of 5 by Nan2013 Best Ever TurboTax seems to get better every year. This year was much more intuitive and I was able to whiz right through in record time. Thanks for taking all the stress off this annual event that we all dread. February 2, 2014
Rated 4 out of 5 by mollysw Happy but need to be warned I love Turbo tax but it seems that the charges are not very clear this year especially in regard to the fee to deduct the charges from federal return. I could not find a edit area or go back to change that. February 8, 2014
Rated 5 out of 5 by hollsjh Happy Customer Turbo Tax is easy to use. I like that I can start my return and come back a few days later and pick up where I left off. I get the impression every possible deduction is looked at February 3, 2014
Rated 5 out of 5 by Camille228 Turbo Tax vs hnr block I prepared my taxes on both sites, however, I chose to file with TurboTax because, the Terms that were used were easy to understand. I felt confident that I answered the questions correctly. January 31, 2014
Rated 1 out of 5 by Paul126 Couldn't file NJ taxes electronically I wasn't able to file my NJ taxes because your sw program had a bug. It kept asking for date stock was acquired and description. It went on an on and on. March 5, 2014
Rated 5 out of 5 by GpsyWoman Great product I love using Turbo Tax, have been a fan for many years. I recommend to everyone. Don't understand why you would go somewhere to have your taxes prepared when Turbo Tax makes it so easy!!!! March 5, 2014
Rated 5 out of 5 by Maryvav EASY it was fast, easy and understandable and with the constant checking I feel very comfortable using this this program. There is also support if you need to chat/speak with someone as well. March 5, 2014
Rated 5 out of 5 by ldilbeckbrown86 Awesome! I love Turbo Tax. They honestly could not make doing your taxes ANY easier. Everything is so through and is super helpful! March 5, 2014
Rated 4 out of 5 by otwelder Goodbye Tax Services Fairly easy to use and I always itemize. I did not like being hit up for another $40 because I worked in another state. Didn't charge extra for multiple W-2s but does for multiple state returns. Still cheaper than Block or independent tax services. March 5, 2014
Rated 5 out of 5 by Skyskysky Friendly User This is my first time using TurboTax and I did not realize how easy it is to use it. Thanks that I can save an extra money. The system is very friendly used and interactive. Keep up a good work. March 5, 2014
Rated 5 out of 5 by 3345087f Filing Fun this was my first time filing taxes on my own and I love how easy and quick the process is, I think I'm going to continue filing my taxes the turbo tax way ... thanks turbo tax March 5, 2014
Rated 5 out of 5 by safeandhappy So easy! This is so great. This is my 3rd year of using. It keeps much of your info so you don't have to start completely over. Very thorough, and double checks for you. Much cheaper than at a professional office. You can work on it in segments, and it saves for you automatically. March 5, 2014
Rated 5 out of 5 by MMinix Simplified My Federal Refund TurboTax was able to explain and perform all my taxing needs. They made it easy for a college student like me to do my own taxes and not have to ask my parents. March 5, 2014
Rated 2 out of 5 by doodlesnoodles cant file pa tax I couldn't file my state return on february 11,2014 because it said id have to wait but I already paid so I want my money back and I will file by phone $36.99 you owe me February 11, 2014
Rated 5 out of 5 by Gypsifyed Stupendous Provided that I have all my deductions and income together, things go smoothly and quickly. The program walks you through the entire process, asking questions along the way to ensure that you have not forgotten anything...Five Star Rating March 5, 2014
Rated 5 out of 5 by Shannon10619 You made paying easy! I've been using TurboTax since 2010, after my divorce and I had to file myself. I was apprehensive, at first, but with your easy transition through each topic I found it was effortless. I wouldn't use any other tax program. Thanks, TurboTax! March 5, 2014
Rated 3 out of 5 by Patdyl Refund suggestions My only issue is that I wasn't made aware of the banking fee until the end and it was too late to change it and because of how I opted to pay turbo tax I was unable to choose a different option. Just be more upfront next year. Thank you March 5, 2014
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