TurboTax Basic Online
Customer Ratings - Page 9 of Product Reviews

TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.

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4.7 out of 5 average

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Rated 4.7 out of 5 by 15152 reviewers.
Rated 5 out of 5 by Amazing Product TurboTax is the best program to use. It remembers all of my information from the last year, and allows me to complete my returns in under ten minutes, without driving to a store and needing an appointment. January 23, 2015
Rated 5 out of 5 by Tackled MY Taxes Will try to keep the review at 50, since hamsters only think they are going somewhere anyway! Perfect avenue of Filing taxes for Dummies (like myself) They guide you step by step and with a sense of humor! February 4, 2015
Rated 5 out of 5 by It was a great experience, all questions answered This was my 1st time doing it, I was nervous, but I got through it with confidence that things were done correctly. I also like that they offer audit help protection...it's worth it when there's a problem! February 16, 2015
Rated 5 out of 5 by TurboMAX Turbotax made my first time filing taxes so stress free! It was easy to understand and felt like a I was getting help from a friendly person which made the whole process less intimidating. Thanks Turbotax! April 16, 2015
Rated 5 out of 5 by AMAZING!!! turbo tax is sooo easy to do your taxes on. It takes you step by step on all of your deductions. If you see something that you are not educated on you can click on the hyperlink for a detailed description. January 25, 2015
Rated 5 out of 5 by Couldn't Be Easier! Frankly, it would be hard to get it wrong. You have every chance to review your information at every step in the process. It's nice to feel confident that my tax return was processed quickly and correctly. February 21, 2015
Rated 4 out of 5 by Awesome and Fast I would suggest Turbo Tax to anyone who wanted to file their returns quickly. It only took me about 15 minutes compared to going to set at a store for 2 hours. Who has that kind of time anymore?? January 22, 2015
Rated 4 out of 5 by excellent service, great customer service i honestly have nothing bad to say about it except that it says its free but, then tells you that you have to start from the beginning with no data saved to get it for free. Then its not really free is it? February 10, 2015
Rated 2 out of 5 by Did Not Like Fees Did not want to pay the extra fees. It did not give me a choice of just paying to file state it added the fee to upgrade as well. I did not like not having a choice. This did not happen last year March 15, 2015
Rated 5 out of 5 by The Best I started to do my return myself and ended with a refund of $64..I went on TurboTax and will get a refund of $7220 just from Federal and state $1900!!! I didn't know about all the child credits. So happy!! January 17, 2015
Rated 5 out of 5 by Goof proof tax returns Wow! This is literally goof proof! Math is not my strong suit but Turbo Tax was incredibly easy and I have full confidence in it's accuracy! Congratulations for creating such a wonderful product! March 23, 2015
Rated 5 out of 5 by Piece of Cake It has simple step by step instructions but also allows to skip the "hand holding" of you know what you are doing. Gave me the max on my refund without taking half of it in payment....AWESOME!!!! March 16, 2015
Rated 5 out of 5 by LOVED IT!! Turbo tax made it so incredibly easy to file my taxes! The questions are easy to answer and they walk you through everything step by step! I will continue to use turbo tax for my taxes each year! January 25, 2015
Rated 5 out of 5 by Awesome Tax System!!! I don't mind the extra pages before final submission to the IRS. However, have the print options of federal and state tax paperwork "before" the review summary, payment options, and the save & file return. February 4, 2015
Rated 3 out of 5 by filing was a breeze!! I did my taxes with turbontax in less than a half hour!! Turbo tax is very easy to manouver on your own and they are very thourough. I am very pleased with my experience filing for taxes for my first time! January 22, 2015
Rated 5 out of 5 by Fast and easy. Definitely was the easiest tax return I have ever done. Doung from my phone was even better. Was able to stop and pick up where I left off several times and didn't have to repeat any information. February 19, 2015
Rated 5 out of 5 by Easy, accurate, and Awesome!! Turbo Tax was easy, quick, and accurate! I have used them in the past,took a break, went to an "office", and have returned to Turbo Tax because its more accurate, friendly, and I get my refund much sooner! February 26, 2015
Rated 5 out of 5 by Refund Rockstars Great way to get your taxes done. Student and user friendly. What's makes it quick and easy is that they save your information for future filing and this cuts down the time to just a few minutes. February 1, 2015
Rated 5 out of 5 by New changes explained well!!! I have used turbo tax year after year and have never seen a reason to file my taxes any other way. I have recommended turbo tax to many friends and family and will continue to use their services! February 5, 2015
Rated 5 out of 5 by Super easy to use for people who are chronically afraid of tax forms! It takes you through it all step-by-step and breaks it down so that you can understand it. I have used it for years with great results. April 11, 2015
Rated 5 out of 5 by I'm getting a lot Although it was an easy process I'm not sure if the amount that I'm getting is correct. I filled out everything to the best of my knowledge and hope everything goes smoothly from now until I get my refund. February 28, 2015
Rated 2 out of 5 by Adding unnecessary options to charge more money software is easy to use but it added charges without proper prompts and reverting back is hassle and it leads to ending up in frustration and paying. felt uncomfortable this time using turbotax. April 14, 2015
Rated 5 out of 5 by Simple and to the Point The Pro's outweigh anything negative I could say. I have paid twice as much for half the service in prior years. I usually file on my own, I was late, you have one happy procrastinator this year. April 15, 2015
Rated 5 out of 5 by 2014 tax season rocked !! By using Turbo Tax to file my taxes is very simple fast and really easy to file your taxes. I been a loyal customer for years and plan on seeing you for the 2015 tax season !! God Bless, Todd B April 13, 2015
Rated 5 out of 5 by Easy To Use I needed to do a return for each of the states I lived in. Turbo Tax made it much easier than if I had done it on my own. I did all my taxes in about 30 minutes. Very happy with how quick it was. April 15, 2015
Rated 5 out of 5 by Excellent work! Thanks. I have filed with Turbo Tax for several years and appreciate the easy forms and FAQ section. Kudo's to the staff! February 2, 2015
Rated 1 out of 5 by Turbo tax prices keep going up you use to be able to do multiple refunds for buying the premium turbo tax this time i paid it just for 1 refund. January 26, 2015
Rated 2 out of 5 by Many hidden fees I only wanted to pay for the State fee for eFiling but somehow they added on another $35 for some "PLUS" feature I never agreed to. This is misleading and not good service. I used H&R block's free version last year and will do so from here on out. They are most up front with their fees. March 2, 2015
Rated 5 out of 5 by Excellent and Simple! Ive been using turbo tax for a few years now and i absolutely love the service and how simple they make it to file your taxes. On top of that every year they manage to make it easier then the year before!!! January 23, 2015
Rated 4 out of 5 by no research you don't need all the irs forms and books. you just need your info and they do the rest. like audit protection. also no waiting in an office to have taxes done. able to do from comfort of home. January 31, 2015
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