TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6055 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6055 (13991 reviews)
Rated 4.6 out of 5 by 13991 reviewers.
Rated 4 out of 5 by Bowleur87 Relaxing and convenient Very good program, with simple walkthrough. Very easy for even the first time filer, and great first joint filing experience. Also, found a lot of extra deductions through the walkthrough process. March 15, 2014
Rated 5 out of 5 by Diogi Easy as ABC It only took me 30 minutes to file our taxes. It was extremely quick and easy. Turbo Tax allowed me to take full advantage of all Deductions we were allowed and gave me the best bang for my buck. April 14, 2014
Rated 4 out of 5 by hwilli More $ than I expected! Turbo tax is so easy to use. All of my questions are answered when I need addition help. I highly recommend this. Only complaint is I couldn't e-file a city return. I would have given it 5 stars otherwise. April 14, 2014
Rated 1 out of 5 by rcbrobst Just get the Premium. you"ll end up paying for it in the end anyways. On top of the other stuff that it already ask February 12, 2014
Rated 5 out of 5 by FLfamily Excellent Service I've used Turbotax for many years now. I have never had an issue. It is always very easy to use. I like that it explains the differences between years. I will use the service again next year too! April 13, 2014
Rated 5 out of 5 by MathyChallenged This is 'Taxes For Dummies' I've been using TurboTax since...a long time ago (I'm math-challenged!). It's simple, it takes me little time and I don't have to even pull out my calculator (wherever/whatever THAT is). Love it. April 8, 2014
Rated 1 out of 5 by Nannopiano This was a long and confusing process. i had to keep going back and checking that things weren't missed, and they had been. I had to spend more time than i would have filling out the paper forms. April 6, 2014
Rated 5 out of 5 by Theresag123 The best refund I like the easiest way to file, also I like that turbo tax keeps records for me and I can look up past years. I highly recommend turbo tax to my family and they are all using it. I love turbo tax January 17, 2014
Rated 5 out of 5 by wemb Stress Free! Turbo Tax Basic walked me through every aspect of my taxable life, and helped me to find deductions that more than doubled my expected tax return. I will absolutely be recommending this service to friends! January 26, 2014
Rated 5 out of 5 by grady38 Just Do It Been using this site for years. Wouldn't do it any other way. Although my returns aren't complicated, convienience and accuracy are unsurpassed. Both returns are done and filed in about an hour. Excellent! January 13, 2014
Rated 5 out of 5 by FireAngel Anyone Can Use This Product I liked the step by step instruction and the introduction before each section. It helped prepare me for what I would be doing next. I also really loved the opportunity to do updates in a non-confusing way. January 24, 2014
Rated 5 out of 5 by koolbeans 11th return filed through Turbo Tax Overall, Turbo Tax is a super great product. I have had no problems at all with my returns being inaccurate. I have always received my refund in a timely manner. Customer service today was great. January 19, 2014
Rated 5 out of 5 by JPrysock527 Rocked my Refund! I love the fact that I don't have to leave to go wait in long office lines! It's fast with an easy walkthrough so you completely understand what you are doing even if you are new to this. Thanks January 28, 2014
Rated 5 out of 5 by ms1feather Best ever Greatest and easiest to understand and use with basic edition and can also make itemizing easy as well! Great job Turbo tax, will not go anywhere else, you have my business as long as I have to file taxes! January 23, 2014
Rated 5 out of 5 by aparsc Simple, easy, quick! I first used Turbotax about 3 years ago and I won't ever go back to doing taxes on my own. The process is streamlined and simple, and any confusing questions are answered. It's fairly quick, too! January 15, 2014
Rated 3 out of 5 by Jenn650 Problems making Changes before agreeing to file I'll probably use this again, but I put in an incorrect $ amount (to my disadvantage) and tried to go back to correct. I'm not new to this and, believe me, it was IMPOSSIBLE to go back to make any changes! January 19, 2014
Rated 5 out of 5 by Dgator52 Gottr Done! I've used this service for years and it gets more user friendly each year. Very pleased with the product and the process. The accuracy adds peace of mind and I never feel like I have been treated unfairly. January 20, 2014
Rated 5 out of 5 by Barbiecat Great Customer Service! It was easy to complete. Turbo Tax makes sure you get all your deductions and credits. I even used the online chat and customer service agent, William L, was a great help to me and was very kind. January 16, 2014
Rated 5 out of 5 by bikergranny Quick and Easy I have been using the Basic online Turbo tax for several years. I find it to be very easy and thorough. For the average person who doesn't have their own business it's a perfect fit. I highly recommend it! January 18, 2014
Rated 5 out of 5 by Melis2 Awesome Refund!! I have used Turbo Tax for years and will continue to use this fast, helpful service in the future. I have always received my tax money quickly and with ease. I wouldn't do my taxes any other way. January 23, 2014
Rated 5 out of 5 by BuckyRoger Incom Tax return using turbo tax system As a retired practicing accountant, I find the process very easy to follow. I honestly believed that even a layman or anybody with basic knowledge of our taxation can follow the turbo tax method. January 24, 2014
Rated 5 out of 5 by gorgeous88 best method to use to file your taxes this is my second year using turbo tax and it is very easy and helps me save money. if I were to go to an agent I would spend bout $100 or more instead I do it here, step by step pay easily $20 . January 30, 2014
Rated 5 out of 5 by ks1124 QuicknEasy I rave about turbotax EVERY YEAR and have converted a lot of people over to using it (and e-filing is amazing). If you aren't using this, you're not living baby! (at least during tax season haha) February 1, 2014
Rated 5 out of 5 by BigSean Loved It !!!! Enjoyed using it. Used to use a local Rapid Refund type service. They charged hundreds to do the same thing. Much better deal and refund here. Loved It. Sister recommended it for years and finally see why. February 1, 2014
Rated 5 out of 5 by joshpilarsh So simple! Although I didn't like having to pay extra for filing my state tax return, TurboTax is fantastic! It made the entire process of filing fast, easy and comprehensive. All the t's were crossed and i's dotted. February 6, 2014
Rated 5 out of 5 by StarsMember267 Done and Done! I use Turbo Tax every year. Loved that it imported my W-2 from last year and pulled up this years W-2. Quick and easy. Will use next year as well. Did not like the extra $29.99 cost to pay with tax return. February 6, 2014
Rated 5 out of 5 by jas64 Easy to use I've never done my taxes myself and was a little concerned. TurboTax was easy to understand, all questions were simple and if there was something you didn't understand, it was easy to find the explanation. February 6, 2014
Rated 5 out of 5 by jenny345 great job We have always filed through HandR block or other places and they always charged and arm and leg. My sister told me about Turbo Tax online and I love it I will keep using from here on out. Thanks February 8, 2014
Rated 5 out of 5 by jack2014 Experience Turbo Tax is easy to use with the walk through link. But the some of the explanations and categories were a little more difficult to understand, but over all I will use Turbo Tax again next year. February 8, 2014
Rated 5 out of 5 by daisha FASTER!!! I should not have to wait almost a month to receive money that I have worked so hard for all year. I believe that people who have filed with direct deposit; should receive their refund in less than a week. February 10, 2014
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