TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6652 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6652 (11384 reviews)
Rated 4.7 out of 5 by 11344 reviewers.
Rated 5 out of 5 by daisha FASTER!!! I should not have to wait almost a month to receive money that I have worked so hard for all year. I believe that people who have filed with direct deposit; should receive their refund in less than a week. February 10, 2014
Rated 4 out of 5 by Susie702336 Awesome Experience Over-all Turbo Tax has been my personal choice over major Tax prepares for over 5 years and it just keeps improving. Since I only file 1040EZ it really is the best & cost effective option for me. February 14, 2014
Rated 5 out of 5 by claramarie Wonderful, painless experience. Really, this is the best two years of tax preparation I've ever had. I've gotten big refunds both years, and my information carried over smoothly. TurboTax has made filing taxes totally painless. February 15, 2014
Rated 3 out of 5 by Karbeaners Easy to File It was really easy to file but the only thing I was disappointed about was the fact that I went with Turbo Tax because Vanguard was supposed to give me $20 off of my Turbo Tax fees, but that didn't happen. February 16, 2014
Rated 5 out of 5 by AshleyG1920 I love TurboTax. The new layout makes filing that much easier. I actually enjoy doing my taxes each year because of TurboTax. Thank you TurboTax for taking the tediousness out of tax preparation. February 16, 2014
Rated 2 out of 5 by JediSgt Cannot change once payment is made for some reason, turbotax was stating that I had to fix errors to a 4th employer but when I returned to the income section, I could not see a 4th employer; therefore, I had to manually mail my state taxes. February 17, 2014
Rated 2 out of 5 by Edagger Ok This site used to be easier to use. With the changes they have made it is more difficult and annoying. Also, there were changes being made to the state forms so it was a long wait to finish them. February 18, 2014
Rated 5 out of 5 by Obijuan Very Easy to Use!! I have used Turbo Tax for many years and now that I have graduated with a money making degree, using them is even more important to me. I was easily able to add deductions like out-of-pocket HSA contributions, job-seeking expenses, job-required expenses (licensing fees), etc...Love it!! February 4, 2014
Rated 5 out of 5 by Nikki89 THANK YOU! Thank you for being easy to use, and not charging over $400 to do a tax return (I hear H&R Block charges that!!!) Thank you for helping me make money on my tax return I can use towards my upcoming wedding!!!!! March 5, 2014
Rated 5 out of 5 by alamositele Awesome! Easy and Quick! Overall, I like the service and the Q & As when lost. I would only recommended to make the errors easy to fix right there and than rather having to go back in the beginning and start over again. February 20, 2014
Rated 5 out of 5 by sierra16 I had a simple return, yet had difficulty importing information from last year's return. I talked on the phone with a representative and she patiently walked me through it (with my lacking computer skills). January 22, 2014
Rated 5 out of 5 by Ratho Great Deal! I've used Turbotax for many years now and find it very easy to use and send in my taxes. I don't have to pay hundreds of dollars to someone else to do my taxes and that saves me even more money! January 28, 2014
Rated 5 out of 5 by huckleberrycon Fast, easy and didn't have to leave the house. My taxes are simple. But, with all the questions posed to me by turbotax - about deductions I would not have thought to use, i would be very confident using turbotax online for more complicated tax returns. January 23, 2014
Rated 4 out of 5 by slp24 pretty easy overall great process and liked the questions and ease of finding things. I really liked that I could save and go back because I have a child and he only naps for so long. Very nice to try on my own. Thanks January 26, 2014
Rated 5 out of 5 by Woodruffj08 successful return they offered plenty of help in a fast easy process that saved me time and money. plus it got me a more accurate return without all the paper work. they are up to date on all the latest tax laws. January 17, 2014
Rated 5 out of 5 by Broncofanchuck Super Easy!!! Simple Instructions help guide you through the whole process of filing your taxes. Plus, if you do need help then there are people there to help you through chat. I love Turbo Tax and I use them every year. January 27, 2014
Rated 4 out of 5 by soulforged77 quick and simple same quality as usual. i've been able to use it free in the past for my federal return but didn't have that option this year. but I guess only the first one's free. not a problem still worth it. January 17, 2014
Rated 5 out of 5 by Pasasha Accountant's Opinion I have used TurboTax for several years now although I'm perfectly capable of filing without it. TurboTax knocks this chore down to under an hour for me which makes it well worth the money I pay. January 29, 2014
Rated 5 out of 5 by Jesis Most Excellent Over all I love turbo tax, even though I am single with no children and apparently make too much money for almost all credits even though I still live at home because I can't afford to move out. January 30, 2014
Rated 5 out of 5 by jonomadlyn Refund-Eriffic Turbo tax is very easy to use. Basic edition enters in previous year information allowing you to spend less time on your returns. Very Affordable even allows you to pay your filling fees out of your return. January 31, 2014
Rated 5 out of 5 by CDAJK30 Awesome Service!!!!! I seriously can't believe I waited this long to use TurboTax!!! Very easy to follow and I will definitely use again along with recommending to anyone looking to save money by using this service. February 1, 2014
Rated 5 out of 5 by Dan1cusR3x Over before I knew it. TurboTax is GREAT., and hasclear instructions (most of the time, but I think most of my confusion was me overcomplicating things). Honestly, I can hardly remember why I ever filed without them. February 2, 2014
Rated 5 out of 5 by patchal62 Surprise! I often watched the commercials for this product but never tried using it. Now I am sorry I never tried it before. It was so easy and not intimidating at all. I would highly recommend to family and friends. February 3, 2014
Rated 1 out of 5 by Kopyguy200 Got some of it back I would have gone with some other program or just downloaded the forms from IRS if I had known that I had to 'buy' the program to do the 'long form'. Should have been told that before I started. February 3, 2014
Rated 5 out of 5 by kenharvey The best yet I have been a Turbo Tax customer for several years and I will be back next year and I will highly recommend your product. Thanks for the easiest and most direct tax prep in my life! Keep up the good work!!! February 9, 2014
Rated 5 out of 5 by EmirsMom Very User Friendly I have used turbo tax for about 5 years now. It has always been very user friendly and when I needed help, the chat was always available. I have recommended this site to others and I will continue to do so. February 6, 2014
Rated 5 out of 5 by bri74 Turbo fast taxes done!!! I am glad I chose Turbo Tax a few years ago!!! It is so easy to use and your taxes get done right! The step by step guides you through the whole process!!! You won't miss a single thing!! Turbo Tax ROCKS!!! February 7, 2014
Rated 5 out of 5 by MaiTai87 Whhhaaa Whattttt! I love turbo tax, I can't stand going to a "tax professional" that acts as though they have only had 2 days of training. I hate when I know more than my pro and they can't even half way answer my questions. February 7, 2014
Rated 5 out of 5 by denimdreamer Excellent support with Audit Defense We've used Turbo Tax with the Audit Defense option for several years. We've always received excellent customer service and prompt profession help from the Audit Defense team. I highly recommend this option! February 8, 2014
Rated 4 out of 5 by snbeach Wow I'm done I used Turbo Tax last year so I was dreading doing them this year. But being able to import last years info and just update what I needed to was so much faster , not dreading tax season in 2015. February 10, 2014
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