TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6063 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6063 (13965 reviews)
Rated 4.6 out of 5 by 13964 reviewers.
Rated 5 out of 5 by dougan 2013 RETURN I LIKE USING TURBO TAX. I'VE USED IT IN THE PAST AND FIND IT VERY EASY. FOR THE PRICE YOU CAN'T REALLY FILL OUT ALL THE FORMS AND TAKE THE TIME TO DO FEDERAL AND STATE TAXES. I'LL USE IT AGAIN NEXT YEAR. February 1, 2014
Rated 5 out of 5 by akstarfish Excellent! Easy to use accurate and it took me literally 15 minutes to file my taxes. The import functions speed things up considerably. I have used Turbo Tax for the last 4 years and will continue to use it. February 1, 2014
Rated 4 out of 5 by missmel64 Done I didn't pay 39.99 to have payment deducted from my federal refund. Thought that was pretty outrageous. On the upside it was much easier to use than HR Block. Turbo tax was simple and clear instructions. February 4, 2014
Rated 5 out of 5 by jwhite317 the best We had a lot of trouble filing last years taxes and I was not looking forward to doing them this year. TurboTax made doing our taxes very easy this year. TurboTax saved us from a lot of stress this year. February 4, 2014
Rated 5 out of 5 by TRNKT Awesome Turbo Tax was everything I heard it was! First year I've had my taxes done so fast and without paying H&R Block!!! I will continue to use TurboTax every year and I highly recommend it to anyone!!!! February 5, 2014
Rated 5 out of 5 by malachijames93 Awesome!!!! The customer service pros are awesome the lady that i chatted with she was awesome. She told that for my inconvenience that she was going to give me a service code and that code cut my fees in half February 9, 2014
Rated 4 out of 5 by Bonkers753 Tax Time Turbo Tax makes doing taxes yourself pretty easy. You can have the program walk you thru each section or just choose what you want or need to work on. I do think the cost is a little high though... February 9, 2014
Rated 5 out of 5 by nec2014 So easy! I had another income source this year and Turbo Tax walked me through this addition. I feel confident doing my own taxes with this product. Keep up the good work. I recommend you to all my friends! February 6, 2014
Rated 5 out of 5 by punkin64 AWESOME AWESOME TAX SERVICE. I RECOMMEND TO EVERYONE AT WORK, I HAVE 5 PEOPLE AT WORK NOW USING TURBO TAX BECAUSE I RECOMMENDED IT. IT IS EASY, JUST ANSWER THE QUESTIONS ASKED AND THERE IT IS, YOUR REFUND February 6, 2014
Rated 5 out of 5 by Niki25 Turbo Tax Is The BOMB Nothing negative at all from this software. No comparison with other tax consultants on fees and guarantee of service. Very professional on-line tax preparation. Im proud to say Im a Turbo Tax fan. February 6, 2014
Rated 5 out of 5 by lms89 your the best as I said before, thank you you helped me out again every time I file. those tax forms get harder and harder for me to fill out. I am glad you can do all my figuring for me. keep up the great work. February 6, 2014
Rated 4 out of 5 by TheRealDMoon My edited refund Every year, though I check off no EIC credit, TurboTax continues to add it in and my taxes get rejected. I have to redo them to eliminate EIC. This is very frustrating! Why can't they get it right? February 11, 2014
Rated 5 out of 5 by BarryOH Fast and Easy Second year I used Turbo Tax for my in-laws and myself. Very easy, quick and simple. I have to deal with Medicare and Military with my in-laws and the professional print outs and all its detail is great. February 12, 2014
Rated 5 out of 5 by CONQUERORFIT Fast. Easy. Affordable I love Turbo Tax! It's fast and affordable! I will NEVER go to one of those "block shops" again to get my taxes done. Turbo Tax makes it easy for me to do my own taxes for hundreds of dollars less. February 13, 2014
Rated 5 out of 5 by MfromCA Turbo Tax knows better! Turbo Tax is truly flawless in their approach to transform complexity of tax return into a simple step-by-step, user friendly process. Love it! Why don't you give it a try - you will not be disappointed. February 15, 2014
Rated 5 out of 5 by Drakon54 Excellent as Always!! As always TurboTax provides me with a long list of deduction choices and clear explanations on how they may or may not be pertinent to my tax filing. Keep up the great work everyone and Thank You!! February 16, 2014
Rated 4 out of 5 by sc1ence good product, price is getting steep I have found TurboTax very easy to use and helpful in maximizing my refund. However, the price is getting pretty steep which is why I give it 4 stars -- 1 star deduction for being a little too expensive. February 17, 2014
Rated 1 out of 5 by sram0151 Hidden fees It seems that this software utilized every opportunity to get the customer to spend money or upgrade. Before you know it, you have spent $100 on software to e-file your taxes the way you wanted to. February 25, 2014
Rated 5 out of 5 by Bahare Very helpful customer service A person in the costumer service stayed on telephone line with me -very patient- for more than 30 minute to find help me out regarding a problem in my return. Thanks to her, I would always chose Turbotax February 27, 2014
Rated 5 out of 5 by HACNTN My Refund TurboTax has been worked well for me and my husband the past few years. We got hooked on it when it was free, and decided that the cost was worth not having to worry about losing money in our tax return. March 13, 2014
Rated 4 out of 5 by shredmama easy to use I like the easy step by step questions I would like to have a list of forms that are going to be submitted and be able to see them - even as blank forms so I can understand where each entry will go March 20, 2014
Rated 5 out of 5 by SurfMedic Another Good Year We have used Turbotax for several years now and with great results each time. Fast and Effective. Electronic filing and Direct deposit means faster results with no waiting for a refund check in the mail. March 21, 2014
Rated 5 out of 5 by harleygurl VERY PLEASED!!! I was really dreading filing my taxes and just kept procrastinating until the last minute. But it really turned out to be a lot easier than I had expected. And cheaper than going to an office and waiting all day in line. April 15, 2014
Rated 5 out of 5 by Pasuale EASY Every step by step guidance. If somebody can't get it done with Turbo Tax.... Well, I am sorry. Just get your information in front of you and Turbo does the rest. This is what I call Turbocharging filing! April 10, 2014
Rated 4 out of 5 by minataleb Difficulty deleting some charges. Due to my earnings, I could use Turbotax free, but to my surprise I was charged once ($14.95) for basic tax return and $39.95 for State return. I tried so many times to edit,but every time I was unsuccessful. I would like to get a refund on my state tax return that I DID NOT send. April 8, 2014
Rated 1 out of 5 by kdesroses Helpful, but too many fees It cost me $30 to pay Turbo Tax to take $20 from my refund! That made me really upset. I won't be using this next year. February 19, 2014
Rated 4 out of 5 by musicfaith Schedule C schedule c interview not complete. Had to answer most questions in the review segment. Could not look up business code April 5, 2014
Rated 5 out of 5 by bgd515 Time Saving For $20.00 it's well worth the price. I don't have a lot of deductions, but I feel comfortable that I maximized what is allowed. The questions make it easy to determine if I qualified, as opposed to reading an IRS pamphlet, and then still nor knowing for sure if I qualified or not. February 27, 2014
Rated 1 out of 5 by Kitty77 I was charged double I was charged double for my taxes due to a computer glitch. And since when does it cost money to file federal taxes??? January 20, 2014
Rated 1 out of 5 by Bean2 secret cost they charge you at the end and then it's too late to go back, you have to start all over if you want to do it for free February 6, 2014
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