TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6062 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6062 (13974 reviews)
Rated 4.6 out of 5 by 13968 reviewers.
Rated 4 out of 5 by Susie27 Surprised with how easy the process was... Overall I am very glad I did my return with Turbo Tax. I felt confident that I did everything I needed to do. Hopefully all goes well with my refund & if so, I will definitely do this again next year. January 22, 2014
Rated 3 out of 5 by sail1 i have american citizenship. american bank account my account numbers went though for federal direct deposit but when I tried to do the same for my state your site said my account was in a foreign country. I use a credit union. is there a problem? yes January 31, 2014
Rated 5 out of 5 by ATAXHOUSTON $19.99 worth the service With all the identity theft, I would rather go online that to a person. This is a affordable and reassuring method. The three years when I tried to do my taxes the old fashioned way, I lost hundreds. February 9, 2014
Rated 5 out of 5 by ds007 Excellent! I'm thankful that I have TurboTax to help with my tax returns. It's so easy and efficient-it's awesome. The small processing fee is a real bargain. TurboTax takes the dread out of doing my tax return. February 8, 2014
Rated 4 out of 5 by cannotfindaname great discount I felt I was paying too much for my taxes since I didn't remember having to pay in the past. After chatting with an agent I was able to get a great discount. Easy to follow instructions and it worked. February 15, 2014
Rated 5 out of 5 by stevenduran89 Love the User Interface I thought the upgraded user interface was simple, intuitive, and incredibly helpful. I loved the colors of the buttons and the check marks that let you know that you had successfully completed a step. February 23, 2014
Rated 5 out of 5 by AlyssaK Highly Recommend Would recommend to anyone as a quick, easy method for filing your returns. I have used TurboTax year over year and am always confident that what I've filed is accurate and I've saved as much as I can. March 1, 2014
Rated 1 out of 5 by Annoymous The websites content could be more accurate when it comes to being explained to the reader, I slightly confused at times and had to reread several times to make sure what I was looking at was correct. March 1, 2014
Rated 3 out of 5 by brenpike Cost me $57 to have this completed. You tell me why I should use this process and not another that may be less costly? Not sure what other options I do have, but I think I'll check them out next year. March 2, 2014
Rated 5 out of 5 by lazytaxpayer Great service Turbo tax made my job easy. They pulled data from the prior years taxes and applied all necessary information for this years taxes-and even allowed for changes to this years information, Quick n easy! March 4, 2014
Rated 5 out of 5 by Happy527 EXCELLENT !! Overall....very excellent experience !! Explained everything, walk me through each line item and offered explanations of each category if I needed them. FAST, SIMPLE. Will definitely use them again !! March 12, 2014
Rated 5 out of 5 by stanleygruz Yeah! Unbeatable at the price. The hardest part about doing my taxes this year was overcoming my procrastination. TurboTax did the rest! This left me more time to surf on the day I finally did my taxes!!! April 13, 2014
Rated 5 out of 5 by AlwaysTurboTax Have used Turbo Tax for years I have been using Turbo Tax for around 8 years. I love how I can look up past returns when I need the information. It's all there. It can take some time to go through every page, but the ease of use of Turbo Tax is just great! I plan on using Turbo Tax for years to come. February 27, 2014
Rated 4 out of 5 by Evaleigh Easy It's nice to have a Free Edition if you don't want to print your tax return and have it saved. I was able to last year but not this year. I had to purchase the Basic Edition to be able to do this. April 14, 2014
Rated 5 out of 5 by TexProud Great service An amazing system that offers personal chat for detailed questions and helpful guides. Upgrades and adds were honest and not too pushy, allowing me to decided what I wanted and what I could do without. January 26, 2014
Rated 5 out of 5 by Ky090413 Excellent experience! I loved how quick and easy it was to file my tax returns! Turbo tax made it really easy especially since it was the first time I've done them on my own. I would recommend using turbo tax to everyone! January 28, 2014
Rated 5 out of 5 by GiantJoe Git-er-done Some things could be a little more self explanatory. Especially in the retirement section about Required Minimum Distribution. It seems a little fuzzy there, but maybe my brain is just getting fuzzy. January 25, 2014
Rated 5 out of 5 by BigDaddy81 SO EASY!! I have been using TurboTax for 5 years now and i love it, I would not choose anyone else to file my taxes with. I have gotten the maximum refund i could get every year. Thank you TurboTax!! You Rock!!! January 18, 2014
Rated 4 out of 5 by nickdanielo Love Turbo Tax I used to pay hundreds to let H&R do my returns. Now I do them on turbo tax and pay a small amount. Its easy to use and only takes about 30 minutes. Very satisfied and will be using them from now on! January 9, 2014
Rated 5 out of 5 by GeeMcM Good Mainstream Service Great service. I used to use an mainstream place you walk into and pay double for the same software you enter your information into. Just take your time and click all the boxes that make you money :) January 13, 2014
Rated 5 out of 5 by BigD123 Amazing I feel this software is a very useful tool for the every day tax filer. it is simple to follow, read, navigate and affordable with a virility of payment options. I will recommend turbo tax to a friend. January 27, 2014
Rated 5 out of 5 by mor2raise Helped my refund I have been using TurboTax for 5 yrs. now and I have always understood the guidance it gives you to help make the correct decision on what you CAN deduct. I will continue to use Turbo Tax for many yrs. January 29, 2014
Rated 5 out of 5 by GRATEFULMOM Wonderful Service year after year!! Fast and convenient Intuit Turbo Tax continues to make filing taxes for me something I look forward to year after year!! If you have a computer and a refund coming stop wasting your time anywhere else! January 31, 2014
Rated 5 out of 5 by Jnutt Easiest way to file! Turbotax was very helpful. It easily guides you through all information and deductions so errors are not made. Never before with any other tax company have I gotten back the refund I get with turbotax! January 31, 2014
Rated 5 out of 5 by Denece Easy does it! My experience with turbo tax was delightful. The instructions were simple and easy to understand. This was my first time completing my taxes myself and I am looking forward to doing it again next year. January 31, 2014
Rated 5 out of 5 by pattiecakes1951 Love Turbo Tax I love using Turbo Tax from year to year. My information is kept on a secure site and I don't have to reenter the information from year to year. Being connected with INTUIT is also a big plus for me. February 1, 2014
Rated 5 out of 5 by shonda76 Great Program The program is easy to use and is great for people who want to learn to do their own taxes and it is great when it comes to preventing you from making errors especially if you never filed taxes before. February 5, 2014
Rated 5 out of 5 by greatdanelover fastest, easiest, and most money I ever got don't trust your money with any other online tax preparer. I am still waiting on my return from last year because of another site. turbo tax is fast, easy , and I have never got this much money back. February 11, 2014
Rated 4 out of 5 by micsha just got a little confused when seeing a state form had to be printed but then when I saved documents there was no link to the list of the special form...Not sure if that will come later in the process February 13, 2014
Rated 5 out of 5 by dairen Dairens taxes Its my first time trying out something like this and was not as hard as I thought. It pretty much does it for you and seems like a secure website for those who are concern. Great job guys. keep it up February 18, 2014
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