TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6049 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6049 (13995 reviews)
Rated 4.6 out of 5 by 13989 reviewers.
Rated 1 out of 5 by Annoymous The websites content could be more accurate when it comes to being explained to the reader, I slightly confused at times and had to reread several times to make sure what I was looking at was correct. March 1, 2014
Rated 3 out of 5 by brenpike Cost me $57 to have this completed. You tell me why I should use this process and not another that may be less costly? Not sure what other options I do have, but I think I'll check them out next year. March 2, 2014
Rated 5 out of 5 by lazytaxpayer Great service Turbo tax made my job easy. They pulled data from the prior years taxes and applied all necessary information for this years taxes-and even allowed for changes to this years information, Quick n easy! March 4, 2014
Rated 5 out of 5 by Happy527 EXCELLENT !! Overall....very excellent experience !! Explained everything, walk me through each line item and offered explanations of each category if I needed them. FAST, SIMPLE. Will definitely use them again !! March 12, 2014
Rated 5 out of 5 by AlwaysTurboTax Have used Turbo Tax for years I have been using Turbo Tax for around 8 years. I love how I can look up past returns when I need the information. It's all there. It can take some time to go through every page, but the ease of use of Turbo Tax is just great! I plan on using Turbo Tax for years to come. February 27, 2014
Rated 5 out of 5 by teritx I have used TT for several years I enjoy having my information ready for me to start each year's return. It is easy to update information and it's not a tedious process, if you have all your information at hand to put in the system. April 14, 2014
Rated 4 out of 5 by ZachJumper quick It was great, simple and quick. Although at one point I noticed what I owed to turbo tax had gone up an extra 39 dollars. It goes quick and you have to make sure you uncheck any unwanted extra charges. April 14, 2014
Rated 2 out of 5 by aschul Expensive! Had to use the basic this year instead of the free version, even though the situation was the same and income was even less. All because of the student Tuition statement! Cost us $35 to get back $7. April 15, 2014
Rated 5 out of 5 by TexProud Great service An amazing system that offers personal chat for detailed questions and helpful guides. Upgrades and adds were honest and not too pushy, allowing me to decided what I wanted and what I could do without. January 26, 2014
Rated 5 out of 5 by Ky090413 Excellent experience! I loved how quick and easy it was to file my tax returns! Turbo tax made it really easy especially since it was the first time I've done them on my own. I would recommend using turbo tax to everyone! January 28, 2014
Rated 5 out of 5 by GiantJoe Git-er-done Some things could be a little more self explanatory. Especially in the retirement section about Required Minimum Distribution. It seems a little fuzzy there, but maybe my brain is just getting fuzzy. January 25, 2014
Rated 5 out of 5 by BigDaddy81 SO EASY!! I have been using TurboTax for 5 years now and i love it, I would not choose anyone else to file my taxes with. I have gotten the maximum refund i could get every year. Thank you TurboTax!! You Rock!!! January 18, 2014
Rated 4 out of 5 by nickdanielo Love Turbo Tax I used to pay hundreds to let H&R do my returns. Now I do them on turbo tax and pay a small amount. Its easy to use and only takes about 30 minutes. Very satisfied and will be using them from now on! January 9, 2014
Rated 5 out of 5 by GeeMcM Good Mainstream Service Great service. I used to use an mainstream place you walk into and pay double for the same software you enter your information into. Just take your time and click all the boxes that make you money :) January 13, 2014
Rated 5 out of 5 by BigD123 Amazing I feel this software is a very useful tool for the every day tax filer. it is simple to follow, read, navigate and affordable with a virility of payment options. I will recommend turbo tax to a friend. January 27, 2014
Rated 5 out of 5 by mor2raise Helped my refund I have been using TurboTax for 5 yrs. now and I have always understood the guidance it gives you to help make the correct decision on what you CAN deduct. I will continue to use Turbo Tax for many yrs. January 29, 2014
Rated 5 out of 5 by GRATEFULMOM Wonderful Service year after year!! Fast and convenient Intuit Turbo Tax continues to make filing taxes for me something I look forward to year after year!! If you have a computer and a refund coming stop wasting your time anywhere else! January 31, 2014
Rated 5 out of 5 by Jnutt Easiest way to file! Turbotax was very helpful. It easily guides you through all information and deductions so errors are not made. Never before with any other tax company have I gotten back the refund I get with turbotax! January 31, 2014
Rated 5 out of 5 by Denece Easy does it! My experience with turbo tax was delightful. The instructions were simple and easy to understand. This was my first time completing my taxes myself and I am looking forward to doing it again next year. January 31, 2014
Rated 5 out of 5 by pattiecakes1951 Love Turbo Tax I love using Turbo Tax from year to year. My information is kept on a secure site and I don't have to reenter the information from year to year. Being connected with INTUIT is also a big plus for me. February 1, 2014
Rated 5 out of 5 by shonda76 Great Program The program is easy to use and is great for people who want to learn to do their own taxes and it is great when it comes to preventing you from making errors especially if you never filed taxes before. February 5, 2014
Rated 5 out of 5 by greatdanelover fastest, easiest, and most money I ever got don't trust your money with any other online tax preparer. I am still waiting on my return from last year because of another site. turbo tax is fast, easy , and I have never got this much money back. February 11, 2014
Rated 4 out of 5 by micsha just got a little confused when seeing a state form had to be printed but then when I saved documents there was no link to the list of the special form...Not sure if that will come later in the process February 13, 2014
Rated 5 out of 5 by dairen Dairens taxes Its my first time trying out something like this and was not as hard as I thought. It pretty much does it for you and seems like a secure website for those who are concern. Great job guys. keep it up February 18, 2014
Rated 5 out of 5 by tmyster99 Taxes Made Easy as an Upside Down Cake I appreciate the use of saved information and ease of filling out all of the forms. The walk-through options help to make sure every option, exemption and other miscellaneous information is included. February 18, 2014
Rated 5 out of 5 by DPBinAZ Love you, TurboTax! Love TurboTax - I've used nothing else for years! Recommend you to all my family, friends, and coworkers! This year my daughter filed her own taxes for the first time using TurboTax...sniff...sniff.... February 26, 2014
Rated 4 out of 5 by terry72 Happy Customer I have used turbotax for the last several years and I love it I just wish you could e-file your state return. If you are going to charge me to complete my state return at least allow me to e-file it. February 26, 2014
Rated 5 out of 5 by Simpleton44 Awesome Job This is my first tax refund in about 6 years or so and Turbo Tax made everything really easy to understand and it only took me about 30 minutes to complete only because I had to look up my 1098-T form. March 13, 2014
Rated 5 out of 5 by Jiyoung Great customer service The consultant online went above and beyond for me. GeorgiaMariela was super helpful and really made me feel cared for. I will personally be a long time customer now and will refer to all my friends! March 14, 2014
Rated 5 out of 5 by toocoldforyou Two infinity and REFUND Turbo Tax is easy and simple as advertised. All the steps needed and areas for filing your taxes are all there, also done at a very reasonable price that wont blow you refund and wallet out of the water April 15, 2014
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