TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6063 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6063 (13965 reviews)
Rated 4.6 out of 5 by 13964 reviewers.
Rated 5 out of 5 by Diogi Easy as ABC It only took me 30 minutes to file our taxes. It was extremely quick and easy. Turbo Tax allowed me to take full advantage of all Deductions we were allowed and gave me the best bang for my buck. April 14, 2014
Rated 5 out of 5 by JackWB No Fear I have used TurboTax for several years. I am totally convinced that my refunds are the biggest possible and totally legitimate. Because of this and because I can get audit support from TurboTax, I have no fear of the IRS and spend my refund with complete assurance. April 6, 2014
Rated 1 out of 5 by Mailenin A waist of time and money A nightmare! After you enter all info and answers you cannot e-file cause you have missing the box 15 on the W2!! Why they didn't said this from the beginning??? I had to pay and then 2 steps before e-filing i had to print and sent form by mail! Frustration total!! January 28, 2014
Rated 2 out of 5 by RShanell Last year when I did my taxes I thought turbo tax was awesome. But this year you are charging me a fee deduct the fees from my refund. I mean really over a hundred dollars in fees. I just couldn't believe it. April 14, 2014
Rated 5 out of 5 by stanleygruz Yeah! Unbeatable at the price. The hardest part about doing my taxes this year was overcoming my procrastination. TurboTax did the rest! This left me more time to surf on the day I finally did my taxes!!! April 13, 2014
Rated 4 out of 5 by hwilli More $ than I expected! Turbo tax is so easy to use. All of my questions are answered when I need addition help. I highly recommend this. Only complaint is I couldn't e-file a city return. I would have given it 5 stars otherwise. April 14, 2014
Rated 5 out of 5 by FrancieGaL EASY to FOLLOW/FILE/COMPLETE I LOVED the ease of doing my own taxes. As a mild dyslexic I work hard to have figures correct and all processes in order. Thanks for making this so easy to complete. Even though I kept checking my work, all the information was there every time. Thank you so much. . April 1, 2014
Rated 5 out of 5 by Sapphyre Great refund - more than I expected! I have used TurboTax for many years and have never been disappointed! This year's online version is awesome! Very easy to move through, go back and check things, and the double checking that TurboTax does is awesome. April 15, 2014
Rated 1 out of 5 by BeckiP Was Disappointed this year .No real income 4 current yr, sold couple things (less than $30) Couldn't add sales w/o having to upgr to bus. Upsetting& unexpected February 9, 2014
Rated 5 out of 5 by Vuber With the greatest of ease... Turbo Tax was simple to use, provided me with plenty of options and an easy to read layout. Everything was straight forward and with the links to info about each section it really helped make the whole process easy. April 15, 2014
Rated 5 out of 5 by LilDragon Time to bite the bullet After 15 years of CPA tax filing, I found myself filing alone. TurboTax took the anxiety out of what would have been a stressful situation. Thank you from an overworked single Mom!! April 15, 2014
Rated 5 out of 5 by nan33 So Easy To Use This was my first time ever to do my own taxes. This website made it super easy for me.. I will tell all my friends about Turbo Tax January 25, 2014
Rated 5 out of 5 by elCaballero22 True Testament To Turbo Tax if you're like me, waiting till the last minute to file your taxes then this is the best solution due to its safe, secured and reliability service. I will definitely continue to use Turbo Tax ! April 14, 2014
Rated 4 out of 5 by LaurynB1028 Got a Great Return amount! This was way better then going to H&R block and spending $255!! and quicker!! I will use Turbo tax next year. Since this was my first time, I got a little nervous, and confused, but I made it through! April 6, 2014
Rated 4 out of 5 by Susie27 Surprised with how easy the process was... Overall I am very glad I did my return with Turbo Tax. I felt confident that I did everything I needed to do. Hopefully all goes well with my refund & if so, I will definitely do this again next year. January 22, 2014
Rated 3 out of 5 by sail1 i have american citizenship. american bank account my account numbers went though for federal direct deposit but when I tried to do the same for my state your site said my account was in a foreign country. I use a credit union. is there a problem? yes January 31, 2014
Rated 5 out of 5 by ATAXHOUSTON $19.99 worth the service With all the identity theft, I would rather go online that to a person. This is a affordable and reassuring method. The three years when I tried to do my taxes the old fashioned way, I lost hundreds. February 9, 2014
Rated 5 out of 5 by ds007 Excellent! I'm thankful that I have TurboTax to help with my tax returns. It's so easy and efficient-it's awesome. The small processing fee is a real bargain. TurboTax takes the dread out of doing my tax return. February 8, 2014
Rated 4 out of 5 by cannotfindaname great discount I felt I was paying too much for my taxes since I didn't remember having to pay in the past. After chatting with an agent I was able to get a great discount. Easy to follow instructions and it worked. February 15, 2014
Rated 5 out of 5 by stevenduran89 Love the User Interface I thought the upgraded user interface was simple, intuitive, and incredibly helpful. I loved the colors of the buttons and the check marks that let you know that you had successfully completed a step. February 23, 2014
Rated 5 out of 5 by AlyssaK Highly Recommend Would recommend to anyone as a quick, easy method for filing your returns. I have used TurboTax year over year and am always confident that what I've filed is accurate and I've saved as much as I can. March 1, 2014
Rated 1 out of 5 by Annoymous The websites content could be more accurate when it comes to being explained to the reader, I slightly confused at times and had to reread several times to make sure what I was looking at was correct. March 1, 2014
Rated 3 out of 5 by brenpike Cost me $57 to have this completed. You tell me why I should use this process and not another that may be less costly? Not sure what other options I do have, but I think I'll check them out next year. March 2, 2014
Rated 5 out of 5 by lazytaxpayer Great service Turbo tax made my job easy. They pulled data from the prior years taxes and applied all necessary information for this years taxes-and even allowed for changes to this years information, Quick n easy! March 4, 2014
Rated 5 out of 5 by Happy527 EXCELLENT !! Overall....very excellent experience !! Explained everything, walk me through each line item and offered explanations of each category if I needed them. FAST, SIMPLE. Will definitely use them again !! March 12, 2014
Rated 5 out of 5 by AlwaysTurboTax Have used Turbo Tax for years I have been using Turbo Tax for around 8 years. I love how I can look up past returns when I need the information. It's all there. It can take some time to go through every page, but the ease of use of Turbo Tax is just great! I plan on using Turbo Tax for years to come. February 27, 2014
Rated 5 out of 5 by Schilli5 Walk in the park I am very pleased with experience. I tried a different website and I didn't finish because I was frustrated and confused. Turbo tax made it very easy for me to understand. It was like a walk in the park! April 13, 2014
Rated 4 out of 5 by cashsam it pays to be a return customer ! asked if I would be eligible for free since I was a returning customer - Mohammed was very helpful & furnished a service code so I would not have to pay anything - thanks, TurboTax ! April 15, 2014
Rated 5 out of 5 by FLfamily Excellent Service I've used Turbotax for many years now. I have never had an issue. It is always very easy to use. I like that it explains the differences between years. I will use the service again next year too! April 13, 2014
Rated 4 out of 5 by Howdyhowdy Best Refund YET!!! I've used TurboTax for 5 years now. It is always so easy to use. The step-by-step instructions make it so very simple to find all the deductions possible. April 16, 2014
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