TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6664 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6664 (11276 reviews)
Rated 4.7 out of 5 by 11224 reviewers.
Rated 4 out of 5 by Brookie1986 helpful! i like the step by step method and how everything goes by box number but i dont like how turbotax got expensive i dont remember having to pay 100 bucks to file but its better than going to a tax guy February 16, 2014
Rated 5 out of 5 by Bahare Very helpful customer service A person in the costumer service stayed on telephone line with me -very patient- for more than 30 minute to find help me out regarding a problem in my return. Thanks to her, I would always chose Turbotax February 27, 2014
Rated 1 out of 5 by sram0151 Hidden fees It seems that this software utilized every opportunity to get the customer to spend money or upgrade. Before you know it, you have spent $100 on software to e-file your taxes the way you wanted to. February 25, 2014
Rated 3 out of 5 by procon Confused! It was fast but at the end it was confusing when it came to the state taxes being filed. It said I could mail but then it said don't file. Then it said you could e-file but then it said you couldn't yet. January 19, 2014
Rated 5 out of 5 by nickmax4 Great Service, been using it for years! I have been using TurboTax I believe 8-9 now. I love it!! it is so simple and easy to use. Everything is explained very clearly and no stone left unturned. I love using this software for filing my taxes! January 19, 2014
Rated 5 out of 5 by Nezzy Simple as 123 I have tried another website to file my taxes and I must say turbo tax is a 100 percent better by a long shot. I will most defin yitely use it next year, They help me find money I didn't know I had January 18, 2014
Rated 5 out of 5 by bishops111 So far so easy The interface and process for filing 2014 was much easier. Not a fan of the electronic direct deposit setup. I'm surprised they charge that much. A paper check will do. Also teaming up with Amazon? January 23, 2014
Rated 5 out of 5 by Elizapoole The best software for filing taxes I love this program. I would highly recommend this program to anyone doing their taxes online. It's very user friendly. Anyone can use this program and feel confident that they have filed properly. January 28, 2014
Rated 4 out of 5 by loops920 easy and fast tax return It is very easy and it is quick. You have all the help you need via chat. If you have questions that are not already answered (which most are) you can ask the question and you will find the answer. January 14, 2014
Rated 5 out of 5 by PYAdams Turbo tax website I like using turbo Tax because it is a reliable Tax service I have used this site for the past three or four years and I have been pleased with using the site as well as optimization of my refunds. January 21, 2014
Rated 5 out of 5 by gtty the best i been doing my tax with turbo becuase simply i love it wont led me make a mistake . it corrects me as soon as i make mistake and it is easy and simply not expensive and its afortable for everyone. January 30, 2014
Rated 5 out of 5 by mckay39 So easy This was the first time ever doing my Taxes without help from my Daughter or other friends. The fear of doing my tax return on my own is gone. The side was really easy accessible with great explanations! January 30, 2014
Rated 5 out of 5 by dougan 2013 RETURN I LIKE USING TURBO TAX. I'VE USED IT IN THE PAST AND FIND IT VERY EASY. FOR THE PRICE YOU CAN'T REALLY FILL OUT ALL THE FORMS AND TAKE THE TIME TO DO FEDERAL AND STATE TAXES. I'LL USE IT AGAIN NEXT YEAR. February 1, 2014
Rated 5 out of 5 by akstarfish Excellent! Easy to use accurate and it took me literally 15 minutes to file my taxes. The import functions speed things up considerably. I have used Turbo Tax for the last 4 years and will continue to use it. February 1, 2014
Rated 4 out of 5??by missmel64 Done I didn't pay 39.99 to have payment deducted from my federal refund. Thought that was pretty outrageous. On the upside it was much easier to use than HR Block. Turbo tax was simple and clear instructions. February 4, 2014
Rated 5 out of 5 by jwhite317 the best We had a lot of trouble filing last years taxes and I was not looking forward to doing them this year. TurboTax made doing our taxes very easy this year. TurboTax saved us from a lot of stress this year. February 4, 2014
Rated 5 out of 5 by TRNKT Awesome Turbo Tax was everything I heard it was! First year I've had my taxes done so fast and without paying H&R Block!!! I will continue to use TurboTax every year and I highly recommend it to anyone!!!! February 5, 2014
Rated 5 out of 5 by malachijames93 Awesome!!!! The customer service pros are awesome the lady that i chatted with she was awesome. She told that for my inconvenience that she was going to give me a service code and that code cut my fees in half February 9, 2014
Rated 4 out of 5 by Bonkers753 Tax Time Turbo Tax makes doing taxes yourself pretty easy. You can have the program walk you thru each section or just choose what you want or need to work on. I do think the cost is a little high though... February 9, 2014
Rated 5 out of 5 by nec2014 So easy! I had another income source this year and Turbo Tax walked me through this addition. I feel confident doing my own taxes with this product. Keep up the good work. I recommend you to all my friends! February 6, 2014
Rated 5 out of 5 by punkin64 AWESOME AWESOME TAX SERVICE. I RECOMMEND TO EVERYONE AT WORK, I HAVE 5 PEOPLE AT WORK NOW USING TURBO TAX BECAUSE I RECOMMENDED IT. IT IS EASY, JUST ANSWER THE QUESTIONS ASKED AND THERE IT IS, YOUR REFUND February 6, 2014
Rated 5 out of 5 by Niki25 Turbo Tax Is The BOMB Nothing negative at all from this software. No comparison with other tax consultants on fees and guarantee of service. Very professional on-line tax preparation. Im proud to say Im a Turbo Tax fan. February 6, 2014
Rated 5 out of 5 by lms89 your the best as I said before, thank you you helped me out again every time I file. those tax forms get harder and harder for me to fill out. I am glad you can do all my figuring for me. keep up the great work. February 6, 2014
Rated 4 out of 5 by TheRealDMoon My edited refund Every year, though I check off no EIC credit, TurboTax continues to add it in and my taxes get rejected. I have to redo them to eliminate EIC. This is very frustrating! Why can't they get it right? February 11, 2014
Rated 5 out of 5 by BarryOH Fast and Easy Second year I used Turbo Tax for my in-laws and myself. Very easy, quick and simple. I have to deal with Medicare and Military with my in-laws and the professional print outs and all its detail is great. February 12, 2014
Rated 5 out of 5 by CONQUERORFIT Fast. Easy. Affordable I love Turbo Tax! It's fast and affordable! I will NEVER go to one of those "block shops" again to get my taxes done. Turbo Tax makes it easy for me to do my own taxes for hundreds of dollars less. February 13, 2014
Rated 5 out of 5 by MfromCA Turbo Tax knows better! Turbo Tax is truly flawless in their approach to transform complexity of tax return into a simple step-by-step, user friendly process. Love it! Why don't you give it a try - you will not be disappointed. February 15, 2014
Rated 5 out of 5 by Drakon54 Excellent as Always!! As always TurboTax provides me with a long list of deduction choices and clear explanations on how they may or may not be pertinent to my tax filing. Keep up the great work everyone and Thank You!! February 16, 2014
Rated 4 out of 5 by sc1ence good product, price is getting steep I have found TurboTax very easy to use and helpful in maximizing my refund. However, the price is getting pretty steep which is why I give it 4 stars -- 1 star deduction for being a little too expensive. February 17, 2014
Rated 5 out of 5 by bgd515 Time Saving For $20.00 it's well worth the price. I don't have a lot of deductions, but I feel comfortable that I maximized what is allowed. The questions make it easy to determine if I qualified, as opposed to reading an IRS pamphlet, and then still nor knowing for sure if I qualified or not. February 27, 2014
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