TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6055 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6055 (13991 reviews)
Rated 4.6 out of 5 by 13989 reviewers.
Rated 4 out of 5 by Wachis Helpful! I like how you only have to answer a few easy questions!Also it only takes you a few minutes and then your done.It is a quick easy way to do your taxes! April 16, 2014
Rated 4 out of 5 by Jumper65 Great Services! but.... I give you four out of five stars ya'll are a great service but service fees are excessive and some what greedy. your extra fees shouldn't be as much or more than what it cost to file. you could make more money by volume if your fees were smaller. February 11, 2014
Rated 5 out of 5 by Yorda Easy It is easy and simple. I love it and recommendable April 6, 2014
Rated 5 out of 5 by HisPunkin Turbo Tax is the best! I have tried others and keep coming back to Turbo tax. I have used it for years for a home business and now using basic for our more simple returns. April 15, 2014
Rated 1 out of 5 by returnusuer State Return I tried to follow the directions to delete my state return and it was very confusing. I ended up paying for the state return because the directions made it sound like it would give me an option to delete during the payment process. I am very unhappy. January 9, 2014
Rated 1 out of 5 by NopeDotCom Wow, to pay for an eFile? What happened to free? Last time that I am using this software to do my taxes. Paying for an eFile seems like I am being punished to ensure that the form is sent via HTTPS. February 3, 2014
Rated 3 out of 5 by Luken Surprise! At the very end, instead of owing 34.99 they added another 34.99, no explanation! It was extremely difficult to get on into out the account today. April 9, 2014
Rated 4 out of 5 by wonderbott Transmission of Returns Returns are not checked properly before transmission by turbotax. Neither it gives the user much opportunity to check if the PIN and AGI I put correctly when there is no returned filed in the previous year. February 3, 2014
Rated 5 out of 5 by kollensgirl Very helpful and easy to use . Even when calling customer service! thank you so much for making this easy :) April 21, 2014
Rated 5 out of 5 by BreeR071493 Easy and helpful! This is my first time filing my own taxes. TurboTax was quick, easy and very helpful. I love all the options and how they took me step by step. February 6, 2014
Rated 1 out of 5 by nothappypayx2 Horrible I went in to review a return after paying and tried to correct an error. I paid 14.99 the first time and was billed 41.99 right after that. I did not print the first copy but was billed as though I did. Not to mention that it was almost triple the second time. February 10, 2014
Rated 1 out of 5 by nononjmb Double fees its all well and good to give people a fast easy way to file, but if you are going to charge them one fee for using the product and then another fee for filing it really gets to be old really fast. makes others want to us a different method of filing next year. January 24, 2014
Rated 1 out of 5 by Keilanimarie Impossible It was quick and easy and from home to type the info into but... I am now being charged for federal which was suppose to be free and there is absolutely No way of changing it. I've tried multiple different ways. And they have All my information so I had to file. February 18, 2014
Rated 5 out of 5 by 35Tulskie Good Experience My review took about 30 minutes. I would suggest this to anyone as it was hassle free and stress free. I was very pleased with my return. March 26, 2014
Rated 1 out of 5 by bmb30 Not Happy People should only get charged ONCE for services not multiple times. This company needs to be more up front with it's fees for services. January 27, 2014
Rated 1 out of 5 by Quent1234 Terrible The only reason I rated this "1" star was because it did not give me the option to rate it "0" stars. Also, it asked me a minute ago to write a review and I did, now on this screen its asking me again. Once again reminding me this software is absolutely atrocious. February 5, 2014
Rated 5 out of 5 by JackWB No Fear I have used TurboTax for several years. I am totally convinced that my refunds are the biggest possible and totally legitimate. Because of this and because I can get audit support from TurboTax, I have no fear of the IRS and spend my refund with complete assurance. April 6, 2014
Rated 1 out of 5 by Mailenin A waist of time and money A nightmare! After you enter all info and answers you cannot e-file cause you have missing the box 15 on the W2!! Why they didn't said this from the beginning??? I had to pay and then 2 steps before e-filing i had to print and sent form by mail! Frustration total!! January 28, 2014
Rated 4 out of 5 by vsb2007 Taxes I like that the forms are clear. I do not like that the system makes it hard to enter and submit information for the e-filing process. April 10, 2014
Rated 5 out of 5 by FrancieGaL EASY to FOLLOW/FILE/COMPLETE I LOVED the ease of doing my own taxes. As a mild dyslexic I work hard to have figures correct and all processes in order. Thanks for making this so easy to complete. Even though I kept checking my work, all the information was there every time. Thank you so much. . April 1, 2014
Rated 1 out of 5 by BeckiP Was Disappointed this year .No real income 4 current yr, sold couple things (less than $30) Couldn't add sales w/o having to upgr to bus. Upsetting& unexpected February 9, 2014
Rated 5 out of 5 by nan33 So Easy To Use This was my first time ever to do my own taxes. This website made it super easy for me.. I will tell all my friends about Turbo Tax January 25, 2014
Rated 4 out of 5 by LaurynB1028 Got a Great Return amount! This was way better then going to H&R block and spending $255!! and quicker!! I will use Turbo tax next year. Since this was my first time, I got a little nervous, and confused, but I made it through! April 6, 2014
Rated 4 out of 5 by Susie27 Surprised with how easy the process was... Overall I am very glad I did my return with Turbo Tax. I felt confident that I did everything I needed to do. Hopefully all goes well with my refund & if so, I will definitely do this again next year. January 22, 2014
Rated 3 out of 5 by sail1 i have american citizenship. american bank account my account numbers went though for federal direct deposit but when I tried to do the same for my state your site said my account was in a foreign country. I use a credit union. is there a problem? yes January 31, 2014
Rated 5 out of 5 by ATAXHOUSTON $19.99 worth the service With all the identity theft, I would rather go online that to a person. This is a affordable and reassuring method. The three years when I tried to do my taxes the old fashioned way, I lost hundreds. February 9, 2014
Rated 5 out of 5 by ds007 Excellent! I'm thankful that I have TurboTax to help with my tax returns. It's so easy and efficient-it's awesome. The small processing fee is a real bargain. TurboTax takes the dread out of doing my tax return. February 8, 2014
Rated 4 out of 5 by cannotfindaname great discount I felt I was paying too much for my taxes since I didn't remember having to pay in the past. After chatting with an agent I was able to get a great discount. Easy to follow instructions and it worked. February 15, 2014
Rated 5 out of 5 by stevenduran89 Love the User Interface I thought the upgraded user interface was simple, intuitive, and incredibly helpful. I loved the colors of the buttons and the check marks that let you know that you had successfully completed a step. February 23, 2014
Rated 5 out of 5 by AlyssaK Highly Recommend Would recommend to anyone as a quick, easy method for filing your returns. I have used TurboTax year over year and am always confident that what I've filed is accurate and I've saved as much as I can. March 1, 2014
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