TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6212 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6212 (13579 reviews)
Rated 4.6 out of 5 by 13367 reviewers.
Rated 3 out of 5 by BK44 Misleading costs As above. I like the product for its ease but there is no such thing as the FREE product. It's a teaser to get the customer to begin the process then traps them into paying more.. April 6, 2014
Rated 1 out of 5 by Stonecoldstrike Expensive I like that it guides you step by step through the filing process but I have no deductions, not a homeowner, not a business owner & to file State & Federal it costs me almost $90. January 19, 2014
Rated 1 out of 5 by Pbasaldua AWFUL I've used Turbo tax for the last 5 years, I was just singing their praises a few days ago, but for as much as it cost to have them filed this year, I could've taken them into a professional. DO NOT RECOMMEND THIS SERVICE. January 20, 2014
Rated 5 out of 5 by RYUSaikou Epic Overall a perfect experience and i am happy with how easy this whole process was, My mother used to tell me how hard filing taxes was. perhaps i should introduce her to turbotax. February 4, 2014
Rated 1 out of 5 by circles I don't like Turbo tax ran around in circles, you asked the same question time and time again. No directions at the end to continue, I had to guess. I won't use turbo tax next year, you all can have this program April 12, 2014
Rated 5 out of 5 by richdson3314 Turbo Rocks I have been using turbo tax for the last five years and believe I will continue using turbo tax until I die. Tax time is no big deal since I discovered turbo tax rocks. Sincerely, Michael D. Richardson Sr. April 12, 2014
Rated 5 out of 5 by JesseSA Great It has been very useful every year that i have used the program on doing my taxes. April 13, 2014
Rated 1 out of 5 by Soporific Added Fee My biggest issue with this years tax return is the defense fee that is added on to the state tax at the end. I have no use for their audit defender on a state tax return. I most likely will use some other tax service next year. January 26, 2014
Rated 5 out of 5 by otsie1 Turbo Tax is the easiest form to use I like the Turbo Tax because it is very very easy to fill out and the walk through, and being able to go back and review the forms, also the printing and saving the forms, e-fileing is a very good option for me April 12, 2014
Rated 1 out of 5 by Kassandra25 Was not helpful It was online, it was suppose to be some what easy you enter our answer. Instead it kept changing my answers and now I have to file by mail because it wont let me change the errors it caused I will not be using this service again. February 11, 2014
Rated 1 out of 5 by rjjjjjjones My last time using Turbo tax This will be my last year using this site, so many hidden fees. I don't like being charged for things at the last minute. Things that I was told that would be free then was charged for. No thanks I will find someone new next year. February 1, 2014
Rated 4 out of 5 by Frank1967 Paying should not have had to pay for federal return. If I would have filed a paper form would have only had to fill out 1040ez. Turbox tax made me upgrade just because of one extra form due to a 1099-misc. February 1, 2014
Rated 3 out of 5 by Jim1984 OK product Offer Federal pretty inexpensively, then keep trying to get me to upgrade. Then, they overcharge for a state return. State tax preparation should be much less expensive. February 11, 2014
Rated 3 out of 5 by clevertill1221 Accurate, but questionable pretty accurate in its calculations, but will not let you just file federal alone or state alone, you have to file both which I will take into account next time I file. April 5, 2014
Rated 5 out of 5 by AnnFran Less time than it used to take Getting easier every year...they send me an e-mail with a link that shows my username. I just enter my password, and all the info from last year is there, saving lots of time. April 12, 2014
Rated 1 out of 5 by mikey571991 disappointed well I clicked on the limited time 15.99 ofer and in the end it charged me 88.00 I don't understand on the limited time offer it said it will transfer my federal information to my state and it charged me like 34.00 I don't understand January 29, 2014
Rated 5 out of 5 by FullBirdColonel Tax Man Free isn't free, but paying for basic is worth it. Just to simply review my previous returns for life events. You never know when you may need it. Anyhow turbotax provides better assistance than the H&R Block site, plus I trust in it. January 28, 2014
Rated 5 out of 5 by MegaManMcGruff Great service! Great service that I have used for the last few years. I had no problems and received a great refund each year. Very easy service to use and straight forward. I would recommend this to friends and family. February 4, 2014
Rated 5 out of 5 by JohnRev Tax filed for 2013 I have used Turbo Tax every year since 2010 and have never been disappointed. I would highly recommend Turbo Tax. April 13, 2014
Rated 3 out of 5 by Tgloe More To Do The whole experience was really faster than I remember from previous years. The details on the different parts were easy to understand and the FAQ's were really helpful. April 12, 2014
Rated 1 out of 5 by VMorris Federal Accepted, State Rejected My federal taxes were signed, submitted, and accepted. State return was filled in by Turbo Tax, and keeps getting rejected due to the signature page not accepting my wifes drivers license number. February 4, 2014
Rated 5 out of 5 by ajaxs Easy and Convinient! I use TurboTax year after year. I love how easy it is to use. I love the one click link to detailed explanations and extra help. It is so quick and convenient ... no trip to the post office required. I also love that it stores and retrieves last years information. Reasonable rates too! April 13, 2014
Rated 5 out of 5 by Kandake TurboTax is Terrific!! It's like having an Accountant sitting next to me and holding my hand! I have used TurboTax the past several years...and will continue to do so. April 13, 2014
Rated 1 out of 5 by MathewBum Horrible website I have used Turbo Tax since 2005 but from next year will switch and just fill the forms out myself the long way. The cost is too much, the website gets worse each year, and it takes hours to try and find out what changes from year to year. January 18, 2014
Rated 4 out of 5 by vtjsd So easy! I've used TurboTax for years and the only issue I've had is that I accidently chose the basic version rather than free and couldn't go back easily. Its always quick and easy with great refunds. February 4, 2014
Rated 4 out of 5 by Eaglesfan211 Awesome - for the first time This was my first time filing with Turbo Tax and will continue from now on. Wish I had did this sooner. All the money I could have saved over the years. Well we live and learn. Thanks Turbo Tax. April 11, 2014
Rated 4 out of 5 by Jerem As a foreign national, it would be nice to define somewhere some of the technical words better and give more explanation using simple vocabulary (or explain it somewhere). April 12, 2014
Rated 5 out of 5 by Shonta44 Super easy This is my first time doing my tax returns myself. It was so easy. They broke everything down so I could understand. I would recommend this site to anyone. January 13, 2014
Rated 4 out of 5 by JEJFirstTime First time experience This is the first time I used this, and I have to admit that I'm satisfied overall with this program. The only problem I had was that I had trouble finding where I was to enter the estimated tax quarterly payments I made last year. April 12, 2014
Rated 5 out of 5 by Adonica great program I don't like having to continue answering questions in the section when I updated the particular item that I just wanted to update. April 13, 2014
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