TurboTax Basic Online
Customer Ratings - Page 2 of Product Reviews

TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.

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4.6 out of 5 average

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Rated 4.7 out of 5 by 15160 reviewers.
Rated 5 out of 5 by Easy money! Another quick and easy return. Turbo tax always saves me time and money. The step by step guide walks you through every tax scenario and credit. I really feel like I'm getting the most from Turbo Tax. January 16, 2015
Rated 5 out of 5 by Awesome Overall I love turbotax. Its always easy to use and normally Im done filing my taxes within an hour. I have always used an online filing system and out of all the ones I have used turbotax is the best February 16, 2015
Rated 5 out of 5 by Saved me money and stress. Overall it being my first time filing taxes on my own, I was very pleased and happy with how user friendly Turbo Tax is. I'm disappointed at myself that I wasn't willing to try this several years ago. January 31, 2015
Rated 5 out of 5 by Straightforward and Simple Very clear, consistent directions. Excellent and understandable layout! I thought all the friendly remarks (asking how I felt about doing my taxes and saying "yay") were all nice touches -- very cute! April 12, 2015
Rated 5 out of 5 by Easy Peasy! So easy to use! At $29.99, I am most definately getting back more than usual since I typically pay over $300. :/...NEVER AGAIN will I do that! Plus, I was found almost $1,000 more than previous years! January 26, 2015
Rated 5 out of 5 by Ridiculously easy! This was so quick and easy. Nothing to misunderstand. No apprehension as to whether I was doing something incorrectly or missing any info. Will definitely use this every year to file. Very affordable! March 10, 2015
Rated 4 out of 5 by WoW...that simple! Turbo was recommended to me by a co worker. I am well pleased with process so far. It was quick and efficient. Pricing is nice too. If my return comes in fine....my four star rating pick will be five! February 5, 2015
Rated 5 out of 5 by Every Year I love TurboTax and use it every year. It makes filling taxes easy and fun. I love watching the amount I will owe or receive change as I enter my information. I will always file my taxes with TurboTax January 28, 2015
Rated 1 out of 5 by Charges I wanted to pay $29.99 for state filing and I was charged $59 for turbo tax plus there was no review of the bill before the charge occurred. I just saw it on my receipt. I did not want turbo tax plus! April 1, 2015
Rated 5 out of 5 by Love some TurboTax! I've been using TurboTax for the past years to file my taxes and its been a cheap, safe, fast and reliable system to enter, manage and keep my tax returns up to date. They make doing taxes almost fun! February 7, 2015
Rated 5 out of 5 by Excellent Serice This is hands down the best way to do your taxes. I will never go to the other place again. This took maybe 30 minutes to complete, it was easy and efficient and effortless. I love you guys. You rock! February 2, 2015
Rated 3 out of 5 by Disappointed I never selected the $29 option for turbo tax but it was added at the end I was unable to remove it. I already had to pay to file state tax and now a stupid fee on top of it. I won't use you next year. February 28, 2015
Rated 4 out of 5 by I love Turbo tax I file with Turbotax every year for the past 4 years and it make filing painless. When I don't understand something, the search options allow for easy explanations. This is by far the best way to file. January 31, 2015
Rated 5 out of 5 by Best ever return filing !!!! As a first time filer, Turbo Tax made it so easy. I am going to change my major to accounting, and do taxes all day. I loved it. I am going to ask my parents if I can do theirs. Thanks Turbo Tax!!!!!!! February 16, 2015
Rated 5 out of 5 by Simple to use, cheaper to file I visited my local walk-in tax office to do my taxes this year which BTW were just a ez 1040. The charge was $213. I decided to try turbo tax online. Simple & easy and the cost was $29.99. Go figure. February 15, 2015
Rated 5 out of 5 by Easier than before This year was the easiest setup than any other year I've filed on site. Which is good for me because I'm in the medical field and do not have a techie mind. I need simplicity, thank you for the help. February 19, 2015
Rated 2 out of 5 by I just want to get the taxes done and printed, I still haven't been able to get a hard copy and I don't appreciate being sold on other options like bank credit cards. I am doing these for my grand son. March 2, 2015
Rated 5 out of 5 by A REFUND IS ALWAYS SWEET It explains things nicely without being tedious. You can choose if you want the explanation or not. It's relatively painless compared to doing it by hand and there's nobody to get impatient with you. February 7, 2015
Rated 5 out of 5 by easy peasy i have used TURBO (first name basis) for years and have never experienced any problem. Ive even had a bookkeeper double check what i have down and it seems accurate. i highly recommend TURBO to anyone. February 2, 2015
Rated 4 out of 5 by Easy Peasy Lemon Squeezy Overall this was a great program. It it simple to use and follow. For the person who gets an anxiety attack over tax prep, this is the program to use. I got the max refund too which is always a plus. February 18, 2015
Rated 2 out of 5 by not satisfied Last year I did not have to pay for this service. This year it would not let me do the free, made me check the 29.99 option, and I didn't even get a return, I will not use this service again next year. April 14, 2015
Rated 5 out of 5 by Best Online Return! I highly recommend this sight! I tried three different online tax return websites and this was by far the most use friendly and gave me the best return. I will definitely be back with them next year! March 31, 2015
Rated 5 out of 5 by taxes done in 45 minutes or less i applied for the plus because for years you guys helped me get my taxes done perfectly, and i thank you.. im happy with my tax return information and plan on using you again next year. thanks again. February 10, 2015
Rated 5 out of 5 by For REALS EZ I was kinda freaked out about how I was going to go about making payments because i owed but it was all available with this site...GREAT. It made my life so much easier and less stressful. THANK YOU! April 13, 2015
Rated 5 out of 5 by Easy Peasy I love using Turbo Tax! Its fast and easy and less expensive then those other tax services. They walk you through every step and check for every possible deduction!! I will use Turbo Tax from now on!!! February 16, 2015
Rated 5 out of 5 by nice and easy loved how everything flowed nicely from window to window, very easy to use and understand, and just the right amount of information per page. Thank you for all the hard work. Even better than last year February 3, 2015
Rated 5 out of 5 by Very Easy thankfully I thank turbo tax for helping me with my taxes this year. It was simple step by step help and much easier than I thought. I also like that it is much cheaper compared to other tax preparers. Thank you! February 9, 2015
Rated 5 out of 5 by totally helpful For me the questions and then being able to see it all explained before deciding how to answer was so helpful for me. I would recommend using Turbo Tax, this was my second year and I will use it again. February 20, 2015
Rated 5 out of 5 by Easy.Awesome Alerts to an Correctable Error. TurboTax is easy and very helpful! It is better than waiting in some stale office area that only gets used for a couple of months of the year, and paying lots of money to file these returns every year! January 27, 2015
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  • Try for Free/Pay When You File: TurboTax online and mobile pricing is based on your tax situation and varies by product. Free 1040EZ/A + Free State offer only available with TurboTax Federal Free Edition; Offer may change or end at any time without notice. Actual prices are determined at the time of print or efile and are subject to change without notice. Savings and price comparisons based on anticipated price increase expected 3/18/16. Special discount offers may not be valid for mobile in-app purchases.
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  • Fastest refund possible: Fastest tax refund with efile and direct deposit; tax refund timeframes will vary.
  • Pay for TurboTax out of your federal refund: A $X.XX Refund Processing Service fee applies to this payment method. Prices are subject to change without notice.
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  • Most Popular: TurboTax Deluxe is our most popular product among TurboTax Online users with more complex tax situations.
  • Benefit Assist: After you file, TurboTax automatically shows you a full list of government benefits you may qualify for, like Food Stamps or reduced phone & utilities. Plus, we help you apply, saving you time and making it easier than ever to get more money! Estimate based on calculation of Benefit Assist users from tax year 2013 and published reports of average benefit and savings amounts from federal and state programs. Benefit Assist users who received one or more federal or state benefits received on average $576 (based on survey March-June 2015). Actual amounts and qualifications based on your individual situation; some individuals will not qualify. Feature may not be available for all customers.