TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6049 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6049 (13995 reviews)
Rated 4.6 out of 5 by 13991 reviewers.
Rated 5 out of 5 by Anniz Clear as water! The software is superb ... very self explanatory, very, very ... I mean very easy to use. I will highly recommend it. April 1, 2014
Rated 5 out of 5 by RoseanneB Fast and Accurate Easy to input data. Transferred info from last year that saved a lot of time. Clear and simple instructions. Reviewed for accuracy. Priced competitively. Easy to actually file, pay or arrange for refund. Great service! I've used it for 5 years now and have no reason to go elsewhere. March 30, 2014
Rated 5 out of 5 by babymo5584 Its so easy my pet can do it! This is a great service, and can help make peoples lives easier at the hardest time of the year. Thank you Turbo Tax! April 4, 2014
Rated 5 out of 5 by JAXJLew Say goodbye to H&R Block!!!! All in all, this was a good experience. I liked ALL the help boxes and the navigation and speed of the software was awesome!! I did not like the end of the filing when TT upsold me to a 35.00 fee to really save me the money. I'll be back next year for sure!! Say good bye to H&R Block April 14, 2014
Rated 5 out of 5 by Ailarra More Than I Bargained For I haven't dealt with tax returns myself for over ten years. Back then, my returns were the simplest you can have. Now, divorced with children and going back to school, it wasn't so simple. TurboTax literally walked me through the process, asking me all the right questions to help maximize my return. There were a couple of confusing questions about city tax returns, but after some careful reading, I realized what I was doing wrong. I had anticipated maybe $500 back for my federal return, but with these guys, my refund was OVER $2,000!! Huzzah! Do be aware that they charge to file your state refund and they also charge to let you pay them with your federal refund if you want to avoid paying them right away, but I felt the state return charge fair and the other avoidable if you plan for it. All in all, quite a painless and (for me) pleasant experience. April 6, 2014
Rated 5 out of 5 by johnkess Excellent product! TurboTax is super easy to use and makes the tax return process relatively painless. Sure, it costs money, but it saves hours of headache of trying to file taxes by hand, and it's cheaper than hiring an accountant to file your taxes for you. Totally would recommend TurboTax to anyone. April 12, 2014
Rated 1 out of 5 by Kholari No Refund It cost $35 for no refund. I had 30 of the same form to enter and they don't have any type of AI to help with that. April 15, 2014
Rated 4 out of 5 by Cyd218hall improvement better to have live person respond live to question for variations in questions pertinent to personal circumstances April 15, 2014
Rated 5 out of 5 by Kat525 LOVE Turbo Tax! Love the simple steps ... makes it easy to complete!!! Better than having to make an appointment to have taxes done. April 8, 2014
Rated 5 out of 5 by Looney6pk Decade long of Satisfaction! Everyone's taxes are different, but the simplicity to take each situation & break it down for each person is such a great feature to make it as simple, but with great explanations of detail for the everyday person. Love it & actually look forward to doing the online form every year!! January 22, 2014
Rated 5 out of 5 by stick47 excellent choice Second year using, getting same results for less money also very helpful with what deductions can and can't be used. January 28, 2014
Rated 5 out of 5 by fozzrumble Very easy to use think ive used turbo tax for the past 3 years at least.. always easy, always a great return. i wont use anyone else. January 16, 2014
Rated 5 out of 5 by cruzer66666 paint by numbers! that easy! i dpent 45min in my home and not some tax office with kids running around and screaming or any waiting! totally rad! January 16, 2014
Rated 5 out of 5 by rose79 so easy but still get nervous very step by step, holding your hand along the way . no running no where to sit and wait great overall convenient!!! January 18, 2014
Rated 2 out of 5 by UnsatisfiedJay Too expensive, doesnt remember last years' profile Honestly, its better to go to a tax consultant.. Maybe bcos IRS has complicated the process now. Also, Atleast when you say none of my dependents have changed, nor the address and also I files the taxes with turbo tax last year, is it that difficult to autofill the personal info!!!!! January 17, 2014
Rated 5 out of 5 by Cliffordf2 The Best The best darn tax software available. I have used this product since it was initially available! A World Class tool! January 27, 2014
Rated 5 out of 5 by AnitaBita Support Staff are Superlative! 18_Kaycee H & 07_M Bachus CPA were awesome. I started out with Kaycee, who works in tech support, but tried to help me as best he/she could and eventually put me in touch with a supervisor/tax expert ( M Bachus) who ultimately helped me. Tenacious and friendly! Super awesome! Anita January 17, 2014
Rated 5 out of 5 by RTJ08 Very useful! For the most part I was very satisfied. If it were not for changing states mid year. I would be even more satisfied. January 29, 2014
Rated 5 out of 5 by Runningarm Makes it easy I gathered up my w-2's and information, and about 30 minutes later, I'm done. I didn't even have to leave the house. January 29, 2014
Rated 5 out of 5 by anaduea Fantastic I have used TurboTax software for the last five years to do my taxes, and every time I do I feel that everything pertinent to my tax situation was covered and that I was receiving exactly what refund was owed me. TurboTax always does its homework, and it pays off for their customers. January 31, 2014
Rated 5 out of 5 by Hen33 Best tax experience in a long time This program was fast efficient. Walked me through each step. I felt like an account was sitting right here with me. February 1, 2014
Rated 5 out of 5 by SIMPLYB Only way I go! As soon as i started i was done. Simple and Easy interface. everything is easy to read and understand. Already done. February 1, 2014
Rated 3 out of 5 by deeds10 May just go see a tax rep next year Turbo tax has been amazing the last few years, but this year was by far the most expensive. I'm a recent college grad with a great start-up job. Turbo tax charged a fee for everything this year. It would've been less expensive to go and actually have a person prepare my taxes for me. February 2, 2014
Rated 2 out of 5 by MistylB Refund! Everything was fine until it would NOT let me take off that stupid extra protection for $40 I tried everything went back through made sure to decline it.. and it still added it. I finally gave up and paid for it but I will not be using this service again or recommending it to anyone. February 2, 2014
Rated 5 out of 5 by Mindy3 Was Stressing, Not Anymore Turbo Tax has made doing my taxes pretty simple. I start off worrying over it all, but once I get started things go smooth. It would be cool if it was Free, but getting my taxes done for $20.00 instead of hundreds was a simple choice. Thanks for helping me with my taxes Turbo Tax. :) February 2, 2014
Rated 5 out of 5 by Soonpoong Great Job Turbo Tax First time I am doing e-filing by myself, and it was very easy to follow, and friendly to the all the way to the end February 4, 2014
Rated 5 out of 5 by A4ron What a Relief! Made my tax refund a breeze! I was dreading it, but now I feel safe and secure knowing that TurboTax has me covered! February 4, 2014
Rated 4 out of 5 by dfos awesome software easy to use and navigate. would like the fees explained more thoughly up front to choose the right product. February 9, 2014
Rated 5 out of 5 by FiremanLarry Great Program Overall I had a pleasant experience using this product. It is affordable, easy to use and will use again. Thank you. February 9, 2014
Rated 5 out of 5 by Kinnamp Great Service Have used the online Turbo Tax for several years and appreciate the work that has been put into this online service. February 5, 2014
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