TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6076 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6076 (13936 reviews)
Rated 4.6 out of 5 by 13872 reviewers.
Rated 2 out of 5 by Kittyk36 Charged for free file I've used this service for many years, always fast and easy, this time I've been charged, with no way around it! I even deleted all my info and went in through the IRS site , nope $19.99 to file something that should've (and has always in the past) been free. Very disappointing! January 31, 2014
Rated 5 out of 5 by kevin773 I'm a DIYer!!! You will be stunned, I have been here for the past few years and have been telling everyone I can. I feel like an expert. January 31, 2014
Rated 5 out of 5 by Notovertaxed Idiot Proof Anyone who can read and push a button can do their taxes on Turbo Tax. The instructions are easy to follow and you can go back and review if you're not sure. I was able to log out, review some items overnight and come back the next day exactly where I left off. I love this site. February 1, 2014
Rated 4 out of 5 by shariny66 love it!! love turbo tax. its easy. anyone can do it. the only thing, I don't like are the costs. But I would definitely recommend. February 2, 2014
Rated 5 out of 5 by bhill85 Great Program Turbo Tax employees are very helpful and nice. I will definitely be coming back and filing my taxes with them for now on. February 3, 2014
Rated 3 out of 5 by mobeta78 It's okay!! I like that you get help if needed but don't like the fees you would think it would be free or just a small standard fee. February 3, 2014
Rated 4 out of 5 by hwinsman Almost perfect The service should of automatically moved over ALL my info from the previous year. Other than that it was pretty perfect. February 5, 2014
Rated 5 out of 5 by Wolfmeister Cool Turbo Tax is a pretty cool thing. It makes filing your taxes easy and fun! I would recommend Turbo Tax to all my friends. February 9, 2014
Rated 5 out of 5 by ruthie1959 Customer Service Exceptional! I have used this software for several years, and this year I needed help from customer service. I wanted to switch from Basic to Free Federal Turbo Tax. Leo had me switched in less than a half hour. Well worth the wait to save over $30.00 in charges. THANK YOU LEO AND TURBO TAX! February 10, 2014
Rated 5 out of 5 by Carothersfamily Made easy I really enjoy doing my taxes with you because you guys save the taxes from the previous year. You also are very helpful. February 6, 2014
Rated 5 out of 5 by Lollipopgirl Hooray It's Done Turbotax has made my life easier. I could never figure out how to calculate the taxable amout on my social security benefits before. Turbotax gets me the best possible refund on my Federal and finds credits for the state that keep what I have to pay down to a reasonable amount.. February 6, 2014
Rated 4 out of 5 by 2Draken Ease of use (9/10) Easy to use and often will point out areas you don't have to deal with as well as when you should consider other options. February 7, 2014
Rated 4 out of 5 by Whitney2110 Easy & Fast I love that they keep your records and automatically input the information. Nothing worse than having to repeat yourself. February 8, 2014
Rated 5 out of 5 by Mathis540 Fantastic Product ! Great product! Priced well, fast, easy. I have used TurboTax for several years and will continue to use it in the future. February 9, 2014
Rated 5 out of 5 by Nikosharp Awesome I am very impress on how well set up is the website and all the tools you provide to make it an easy process. Thank you! February 10, 2014
Rated 5 out of 5 by MacStarr Worry Free I have always had an accountant prepare my refunds because I was terrified of making a mistake. TurboTax makes it so easy to file, and it's worry free! I would recommend this to anyone who has a little time to file their own taxes (it does take a little time-about an hour tops). February 11, 2014
Rated 5 out of 5 by JGalo Another great year with Turbo Tax! I have a great experience for the past 3 years with Turbo Tax, and continue to file my taxes with them for years to come! February 15, 2014
Rated 5 out of 5 by Becca7833 Super Easy refund!!! Thank you turbo tax! you helped me file my refund for the second year in a row for less than half the cost of H&R block!! February 16, 2014
Rated 4 out of 5 by JohnnyJ1961 Have been using TT for years, simple & easy to use year after year after year :) Thanks TT, I don't dread doing my taxes! February 17, 2014
Rated 5 out of 5 by Fisherman2014 This was my first time using Turb Tax and they walked me thru everything with ease. I will use Turbo Tax again next year. February 21, 2014
Rated 4 out of 5 by OCyrus Quick and Easy For simple tax filing this is about as easy as it gets. Why it takes the lady that does my taxes weeks I will never know. February 25, 2014
Rated 4 out of 5 by EVasquez All Done The service was easy to use, but seeing the charges at the end gave me a heart-attack when I was only filing the EZ forms March 2, 2014
Rated 5 out of 5 by Kaytishah Easy and User Friendly! I have used Turbo Tax for several years now, and they always make things so easy! Will continue using them in the future. March 12, 2014
Rated 4 out of 5 by Kimndean Rollin in the Refund! I was super excited to see that I was going to be getting a refund this year! I was totally expecting to have to pay for the first time ever but that didn't end up being the case. I love turbo tax and have for years! So easy, you don't have to be a tax genius to file your taxes. March 19, 2014
Rated 5 out of 5 Awesome Foreign earned income filing experience I am US Citizen had to move to India. Part year I was in US and most year in India. As a US citizen you have to file global (foreign) earned income while filing US taxes, and online Turbotax had helped me to file taxes.. Great online tool.. I am using online filing from Turbotax March 21, 2014
Rated 5 out of 5 by Snicklefritz66 Turbo Tax Review I have used Turbo Tax for several years. A couple of years ago, I used a national tax preparation service and used Turbo Tax as well to see how they compare. The results were less than ten dollars difference, and the cost of the service was $224.00. So I will continue using Turbo Tax. April 10, 2014
Rated 5 out of 5 by AK117 No more stress Turbo tax made it easy and painless. Definitely will use it again. April 13, 2014
Rated 5 out of 5 by Megz2212 Easy and Helpful To be honest I have used TurboTax for 3 years. I absolutely love it. Its easy, they customer service is timely and very helpful. I went to a friend one year just to check and see if I was really getting my max refund since I knew he wouldn't charge me unless I actually filed it with him. Turns out, TurboTax and my friend came up with the same exact numbers. So my friend didn't charge me and told me to just file on TurboTax. I don't mind paying for extra features either. I use the basic and pay 20 something dollars and they keep all my tax returns i have filed through Turbotax for previous years and transfer my info. Also they import my W2 from ADP so i don't have that much work to do. This year i received a corrected w2 and had to amend my filed tax return they made it so easy. LOVE IT!! so worth it. February 21, 2014
Rated 5 out of 5 by JustJo So Easy I know nothing about taxes and Turbo Tax gives me the confidence to file our tax returns and feel that it is done right. April 2, 2014
Rated 5 out of 5 by Rubbin review for my refund This was great! I was walked through the whole thing. It was very easy to understand. It was quick and very stress free. January 26, 2014
Please stand by...
We're out gathering the most recent reviews. It’s worth the wait, promise.
We're out gathering the most recent reviews. It’s worth the wait, promise.