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TurboTax Customer Ratings and Product Reviews - page 25 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(121547 reviews)
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Rated 5 out of 5 by Still easy to complete great job Turbo, I'll continue to use your software March 26, 2015
Rated 3 out of 5 by Hard to understand I like that I didn't have to go into anyone's office. And that I didn't have to do it the paper way. But some of the parts were hard to understand. And your prices have gone up Very Very much. March 26, 2015
Rated 5 out of 5 by Quick and easy In my opinion this is the easiest way to file your taxes. The program is very simple and easy to navigate. March 26, 2015
Rated 4 out of 5 by 2014 forms When the review of the forms happens, often there are a few issues (missing information from 1099 forms for instance) that are not explained well as to what I need to do. Making that easier to someone who is not a pro at taxes would really help. March 26, 2015
Rated 4 out of 5 by Long but easy I didn't get the choice of using a regular preparation or a "Deluxe" preparation, even though my info was the same as on my 2013 return, except for dollar amounts. This cost me an extra $30.00. March 26, 2015
Rated 2 out of 5 by Seemed harder this year. It did work and was easier than doing it by hand and cheaper than hiring a professional like an accountant to do it. March 26, 2015
Rated 1 out of 5 by Free? whats the point of going thru all this online filing when you still have to mail paper in? March 26, 2015
Rated 5 out of 5 by Taxes Done Easy I haven't done my own taxes in years, but my son told me I could do it and encouraged me to try it. He was so right. The questions are easy to understand and takes all the guesswork out of the task. I'm also impressed by the process which makes sure I am getting all the deductions I deserve. The cost was about half of what I usually pay to get them done. Thank you Turbo Tax, I'm a new customer for life. March 26, 2015
Rated 5 out of 5 by Fast 'n Furious This product is fabulous! Could not be easier. Covers all items I need. Really up to date on tax info. Thank goodness! March 26, 2015
Rated 5 out of 5 by Tax Return for Dummies Thought the process was painless the only drawback was the language required to describe the deductions required. March 26, 2015
Rated 4 out of 5 by Gave me time/money saving options this year! I have been using the TurboTax Deluxe desktop version for years and it has always been easy to navigate as well as suited my tax preparation needs. After purchasing a disc, I found that the Deluxe version no longer supported a feature I was accustomed to using which required me to upgrade to the Home & Business version. The TurboTax staff was friendly and helpful in giving me options to file using the browser version of TurboTax this year (which you can easily use if you have an older desktop operating system no longer supported by the TurboTax desktop software). March 26, 2015
Rated 3 out of 5 by updating long Everytime I opened Turbo Tax, except one time, a download was available and the download was 98.7 MB. It was frustrating waiting for the long download. March 26, 2015
Rated 5 out of 5 by So user friendly! Turbo Tax is so helpful by phone and online and with the way the program works. I have been highly satisfied with Turbo Tax all the years I have used it. March 26, 2015
Rated 5 out of 5 by As always, Turbotax makes the process painless. I've used Turbotax for about 8 years and I'm always happy with the results. March 26, 2015
Rated 5 out of 5 by Very good Turbo Tax is the best. But for experienced users, I miss the ability to see the forms in real time like the old TT did. But still excellent! March 26, 2015
Rated 5 out of 5 by Easy to use with the help given in each module March 26, 2015
Rated 5 out of 5 by Turbo Tax REview I have been using Turbo Tax for over 7 years and absolutely love it to prepare taxes simply, quickly and completely. March 26, 2015
Rated 4 out of 5 by Made it easy Once again, TurboTax made filing easy for me. I had a few varying income sources from last year, so this go-round was a bit lengthy; but I know it could have been worst. I love how they walk you through everything and give little "info bubbles" if you need more details and/or a better explanation. They are very helpful! In addition, the "tone" of voice used in the process is casual and even amusing. I like how they present themselves. My only complaint deals with pricing. I wish they had a less expensive product that handled 1099's (or included it in the free version). Some competitors do it for less than $20. I considered switching, but continued with TurboTax this year due to familiarity. Next year, if I have a similar situation, I may change...or may not. Again, they do a great job and I've used them for about 5 years now; but if the competitor can do the same thing for less, why not get them a chance? March 26, 2015
Rated 5 out of 5 by Complete & accurate As a retired tax professional, TurboTax allows me to input data my way. Returns are complete and accurate. March 26, 2015
Rated 5 out of 5 by Long Time User Been using Turbotax for over twenty years. This year I couldn't do everything that I have done in the past without upgrading - twice. It was free this first time, but will not be in the future. It is approaching the point where I can take my information to a tax preparation service for a cost equivalent to what I pay for Turbotax and not spend the hours it takes to do it myself. March 26, 2015
Rated 5 out of 5 by User Friendly! I have used Turbo Tax for at least 6 years and it has always been a good experience. March 26, 2015
Rated 4 out of 5 by turbo tax on line 2014 Download: a better option for me. Simple stays with you , as after a delay. Online 3-4 screen freeze required restart of Browser. March 26, 2015
Rated 3 out of 5 by A few Bumps Had to refer back to 2013 review and understand what TT wanted. March 26, 2015
Rated 5 out of 5 by Quality Reliable Product Excellent product! I have used it every year for 10 years or better. March 26, 2015
Rated 5 out of 5 by Free upgrade to accommodate missing feature As usual I filed purchased Turbo Tax Deluxe to file our return. I have been using this product since it bought out MacInTax. There was nothing new this year in my tax situation but Turbo Tax 2014 does not seem to cover all the same tax situations as it did last year. I appreciate Turbo Tax giving me the automatic free upgrade to Premier but wonder why this feature was not part of Turbo Tax Deluxe. March 26, 2015
Rated 5 out of 5 by I appreciate all the help that Turbo Tax offers, Thank you! March 26, 2015
Rated 5 out of 5 by FELT SECURE AND RELIEVED! Again this year, i felt secure in using TurboTax and never plan to pay a CPA again! Thank you TurboTax! March 26, 2015
Rated 4 out of 5 by A few years ago I stopped using a CPA and turned to Turbo Tax to do my returns. Why? It seems I was providing all my information to the accountant so he could work it up on his own professional version of the software! I do feel, however, that a pro is better able to explain and execute some of the finer details of a return, such as depreciating automobiles, carry-backs and carry-overs, etc., etc., so it's worth the extra expense there if you have significant numbers and situations to deal with in your business. In general, though, I would say Turbo Tax is the way to go for most individuals for both personal and business tax matters. March 26, 2015
Rated 5 out of 5 by awesome customer service Aundre from customer service/ billing was helpful and resolved my issue quickly March 26, 2015
Rated 5 out of 5 by Easy Turbo tax is a great way to complete your return. I have used it for years to get the very best results with no fuss or complex instructions. March 26, 2015
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