Rated 3 out of 5 by JTCMD disappointed
Turbo Tax is no longer the excellent program it was. I have been using it for many years, but maybe complacency has set in. May decide next year to use a different software.
April 11, 2015
Rated 1 out of 5 by Malisdad Poor communication regarding Changes
I purchased the Deluxe addition as I have for nearly 20 years only to learn that several of the forms I needed had been excluded from the Deluxe version so I took it back to Costco and bought the Premier version. In the middle of running the program I found that the premier version didn't have all the forms either, and, I couldn't go on without paying another upgrade fee ($10.00) in order to move to the next step. These kind of changes should have been disseminated way before tax time so that people could plan and act accordingly. To add insult to injury, I had a lot of problems working my way through the new process. In the past it was fast and simple.
January 30, 2015
Rated 5 out of 5 by happyinvt a great product
a really great product that gives us all the possible deductions with very easy step by step questions.
March 5, 2015
Rated 3 out of 5 by jbsocal Health Care info is confusing
Using the direct entry option, when entering W-2 info and pressing the tab key to go to the next W-2 cell, the program goes to another form rather than staying on the W-2.
March 8, 2015
Rated 5 out of 5 by Greekfirer859 2014 taxes
Overall, we are very pleased with TurboTax 2014. The program lived up to the fine standards expected from TurboTax, since we have used TT for more than five years running.
April 23, 2015
Rated 1 out of 5 by ErikMinLV Errors in Transferring Returns and Updating Forms
Overall, the program is a great help in doing the taxes, but the software offers to transfer values from previous years that cause errors by filling in values that no longer apply on certain forms causing "error check" problems.
The other big problem is the "checking for updates" functionality broke and had an error. I had to spent hours looking around on your website to find that I had to manually update the software because it wouldn't update itself like in past years.
Overall, the quality of the program is lower, the speed is slower, and the bugs are more numerous. It leaves me wondering if I want to pay this much for this level of quality and service.
PS. The e-file went flawlessly, and still works great though.
January 26, 2015
Rated 4 out of 5 by aecole Good!
I would like a more in depth explanation of deprecation: whys, whens, and how to do it correctly.
January 14, 2015
Rated 1 out of 5 by draljensen Worst Turbo Tax Year EVER!
Unaware you had changed deluxe, forced to use an upgrade, an additional $42? Are you kidding me. Unless you make this right, I am going to for use H&R Block next year. Very disappointed to be tricked half way through my tax return.
February 28, 2015
Rated 1 out of 5 by SCY2 Worst experience since 1989
Problems downloading second state; problems transferring information to second state, could nlo enter manually...solved by starting filing process; long telephone wait time; had to buy home and business to get schedule C, never before
March 22, 2015
Rated 1 out of 5 by LilJr My Experience
The program began to skip to different areas on its own. For instance I was working on the Personal Information and it would skip to Mortgage Deductions. This was extremely frustrating. I am not sure if I will use Tyrbo Tax next year.
February 12, 2015
Rated 1 out of 5 by jeffwy Too expensive.
By the time I paid for the software, filing fees, and audit protection, I feel like I could have hired an accountant. I'll be looking for a cheaper option next year.
February 28, 2015
Rated 1 out of 5 by SteveHeartsill No way to recoup the money I lost in buying the Personal and Small Business...all I needed was schedule C! Your refund plan didn't fit when I purchased the software!
February 25, 2015
Rated 5 out of 5 by Softwillow Turbo Tax Review
I LOVE Turbo Tax! I have used it for several years now and am amazed by its detail and accuracy. It is very appropriately priced so that one can do their own taxes, without hiring someone. Thanks!
January 21, 2015
Rated 5 out of 5 by dcrodbuilder Turbo Tax makes it easy
Don't know how I ever lived without Quicken & TurboTax. Makes it all so easy and best of all, it's accurate. Picks all the right forms and fills them out properly.
February 3, 2015
Rated 1 out of 5 by kkeenanmsrncne I will NEVER use any Intuit product again!
Because I have used it for years and of the import feature from past forms, I felt I couldn't change tax prep products. I will NEVER use any Intuit product again!
February 6, 2015
Rated 5 out of 5 by Baby5672 Great Experience!
I sincerely enjoyed using Turbo Tax. I cannot begin to explain how much money I've saved over the years using this as opposed to using s professional tax service.
March 11, 2015
Rated 3 out of 5 by BobinDurham Quick Employee Forms?
What happened to Quick Employee forms? I used to be able to file my 1096 electronically with the IRS....but now I have to print and send. A huge step backwards.
January 27, 2015
Rated 1 out of 5 by Joey78 Nightmare!
I've been using Turbotax since it began and never had any big problems. This year was not the case! It started out tring to buy the right program, I've always used Turbotax deluxe with state. This year when I finally found it,($49.99 on line) it didn't have schedule C on them. So at a cost of $40.00 I had to up grade. Then I got to the E-file part and it made me pay for the state again!! I'm not sure if I will use Turbotax next year. I have always told friends how easy it is to use, not this year!
January 31, 2015
Rated 1 out of 5 by Janewolff2 Frustrating
Very frustrating that I have used TurboTax for many years and have always gotten the deluxe version; this year I needed to upgrade for $40 to the Business version. A rebate of $25 should cover my extra expense of $40? I think not.
February 3, 2015
Rated 5 out of 5 by willieoldman 2014 Turbo Tax
This year was the best I have used. Started using Turbo Tax in 2001.
February 1, 2015
Rated 4 out of 5 by Billd4361 What a hassle !!
I had a problem getting my 1040 to file electronically. It finally went through and provided a pin number to me. After waiting 4 weeks for the IRS to acknowledge they had received my taxes. I finally ended up just sending them through the mail, as it is impossible to get a live person on the phone for help at Turbo Tax or the IRS.
March 19, 2015
Rated 1 out of 5 by 1athea1 Not happy with turbo tax this year may change
I was not happy that turbo tax took away a lot of help that was given in the previous years on filing out important tax forms that needed to be completed - You had to figure out which forms and do it on your own and not as much helpful explanation.
I was not happy that I paid for the program but still had to pay for efile of the PA Return when you were offering it free online to people who did not pay for your program - Very dissappointed on both accounts.
I will be reviewing and possibly not using turbo tax anymore.
March 16, 2015
Rated 1 out of 5 by PattyDidnLlike I'm not a happy customer
The program is exceedingly slow. I e-filed Fed, but cannot print a copy of my state to file by mail. All pages have "Do Not File" printed on them!! What's up
February 3, 2015
Rated 5 out of 5 by PDSRGS THANK GOODNESS FOR TURBO TAX
TURBO TAX USER FOR SEVERAL YEARS; GUIDED THROUGH THE TAX FILING PROCESS AND ABLE TO FILE ELECTRONICALLY ARE THE MAIN REASONS FOR USING THE TURBO TAX PROGRAM; HOWEVER, HAVE PREFERRED THE MORE SPECIFIC STEP BY STEP FORMAT OF PREVIOUS TURBO TAX PROGRAMS PRIOR TO 2014. ALSO, MISSED THE AUDIO / VIDEO PARTS OF TURBO TAX AS IN PRIOR YEARS.
January 24, 2015
Rated 5 out of 5 by Cher1953 Can't Live Without It
I have been using TurboTax for years and have never been disappointed. I plan on continuing to use this program for as long as I can.
Keep up the good work.
January 21, 2015
Rated 5 out of 5 by chaspvoch Using TurboTax for years
I've used Turbo Tax for years and enjoy the ease of filing. The product will carryover information that I would be at a lost to try to keep track of myself.
March 13, 2015
Rated 1 out of 5 by david25154 Terrible changes from last year
Was forced to buy a much more expensive version. Only reason I did not switch to H&R Block software was the 10% Amazon bonus. But I did recommend for the rest of my family that doesn't use the bonus to switch as well as business owning friends.
March 13, 2015
Rated 4 out of 5 by gcavener Great except for Obamacare section
I've used TurboTax every year for about 20 years and it gets better and easier to use every year. Without the Obamacare issue I would have awarded 5 stars.
January 22, 2015
Rated 5 out of 5 by rrose23 Flawless
Clear and precise returns. This is what Turbo delivers year after year with such clarity and regularity. It might be notable to mention that the professional support line for Turbo Tax is excellent.
January 15, 2015
Rated 1 out of 5 by reneetk Pathetic
I have used Turbo Tax for as long as I can remember but I doubt that I will use it next year. I purchased software only to find out that Turbo Tax changed all of the software and that elements that I needed in my software weren't available. To get those elements, I had to pay an extra $40. Supposedly, I'll get $25 of that back, but I'm not holding my breath. In all, it cost me $100 to do a basic tax filing...quite a bit higher than previous years despite the fact that my filing was simpler this year.
It was an absolutely pathetic experience!
February 3, 2015