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TurboTax Home & Business CD/Download
Customer Ratings - Page 268 of Product Reviews

TurboTax Home & Business is tax preparation software that handles self-employment taxes and personal income taxes in one product. Maximize your tax deductions with TurboTax. Choose Easy.

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4.2 out of 5 average

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Rated 4.3 out of 5 by 13703 reviewers.
Rated 5 out of 5 by Easy to Understand I have been using Turbotax for many years and it is so easy to understand. If you have a question you can call their help desk and they will talk you through the process. No waiting at a tax service preparer's office and it is quick and easy. Also, a very low cost audit protection option is available. A risk meter is displayed to determine if you are at risk for audit and this helps you to gather all of your records and keep them in a safe place in case you receive a notice of audit. February 1, 2015
Rated 4 out of 5 by Loved using Turbo Tax I have always used TurboTax Deluxe for filing my taxes, if though I am a private contractor in business for myself! This year, as soon as I purchased ($35.00) and loaded TurboTax, I was required to buy an upgrade costing me another $40.00! Even though it might be better for my situation, I could use Deluxe before and I did not like being forced into buying the upgrade. I felt like I had been caught in a bait and switch scheme! That is NOT what I have learned to expect from TurboTax! April 6, 2015
Rated 4 out of 5 by It's OK I always use TurboTax - have for years. It's gotten much more complicated, but at least the questions are straight-forward. If you have a complicated return, and don't understand some advanced topics, you're better off, paying someone to do your return even a friend who understands the topics. You can get yourself in a world of problems if you answer some questions incorrectly and then you can't find you're way back to undo the problems. TurboTax is just OK - but the best out there. February 25, 2015
Rated 4 out of 5 by Another Year with Turbo Tax I cannot compare Turbo Tax with the other similar programs as I have been using TT, only, for the past 10 years (at least). Despite being a fairly sophisticated taxpayer, I like to use the Step-by-Step part of the program to be certain that I dot every "i". The directions to assure proper recording of self-employed (Keough) retirement account contributions could be better and better explained. Also, the way to segregate home state and "other state" tax-exempt interest is not clear. April 5, 2015
Rated 1 out of 5 by BAD MARKETING APPROACH First, I was required to purchase a more expensive suite product this year than I had in past years to do the same tax filing. Second when I am deep into the process I am told I have to pay an additional $10.40 to continue with your product to complete my filing. Just tell me up front what your product is going to cost me and I will make my decision to purchase or not purchase - next year even though it will be a pain to have to reenter every thing I will be looking at other products! April 4, 2015
Rated 3 out of 5 by Turbo Tax has gone downhill I have used TurboTax for many years and have not had a problem, this year was not pleasant. It asked questions it should have known the answer to based on previous year's upload. The flow felt horrible, as if it was the 1st year they had been in business. If that wasn't enough, I was asked about 8 times if I wanted to file my state taxes, I had to say no every time. I can file on my state's website for free, leave me alone already! Will have to think about whether to use it next year. February 4, 2015
Rated 4 out of 5 by TurboTax Rising TurboTax improves a bit every year (I'm a 25 year user). Cleaner format and fewer glitches. But I still ran into an important glitch in the failure of the program to recalculate taxes correctly when a capital-gain entry is overridden. But, with the patient joint effort of technical support and me, we were able to figure out the problem. This tech support is far superior to past years, when language problems and the online "chat mode" conspired to make tech support virtually useless. April 3, 2015
Rated 5 out of 5 by Moving into Retirement TurboTax once again provided so much help for my wife and myself. As we are moving into retirement, we have changed or dropped some of our past income sources. We have moved away from salaried earning jobs to personal business situations which include contract project work, real estate agent/broker, and operating our horse farm. TurboTax walked us through the income and expenses for our earning situations. Made it so much easier than having to figure out what forms would be required April 14, 2015
Rated 5 out of 5 by Awesome People, Awesome Product We have been using Turbo Tax for more than 10yrs now and have never had any significant problem that either the help files or the helpdesk wasn't able to resolve quickly. It's well worth the cost and it keeps the prying eyes of an accounting firm out of your personal business. My only issue (and it's not really an issue) is that if you do owe money to the IRS, the folks at Turbo Tax won't pay it for you. :) All kidding aside, it's a great product with a great support team. Thank you!!! June 15, 2015
Rated 4 out of 5 by Turbotax 2014 TT works and I am a very satisfied customer, but the area of educational expenses is not their strongest. I think this area needs more work, in particular some background explanation. TT still uses the simple user-supplied question/answer style help forum, which it has been using for several years, apparently unchanged. It should look at moving forward from that and tie that in with youtube videos and other resources out there which might be useful or even more helpful. Just a thought. April 14, 2015
Rated 5 out of 5 by More pleased with Turbo Tax every year Turbo Tax has become more user friendly every year. This year I ended up with the wrong version. Turbo Tax automatically recognized my small business required an up grade. The program took me through an on line upgrade for $10 which took no more then 5 minutes. I was quickly returned to may tax form input and realized an additional $2000 refund. Outstanding fully integrated product. These folks should have been hired to create the Obama Care Website........if we really HAD to have one. April 13, 2015
Rated 3 out of 5 by I got bogged-down in several places, this year, that hadn't been a problem in the past. One problem, at the end, I couldn't print out my State return except from the saved .pdf file. The page for printing did not have a PRINT selection, just save a .pdf and PREVIEW. Something the geeks did this year. I don't have time to try to remember other problems, but if you had a suggestion in the beginning asking us to keep notes, it would have been helpful to see what user problems exist. Denis April 14, 2015
Rated 5 out of 5 by MAKES MY LIFE EASIER I have used TurboTax for years and find it easier than paper forms and it eliminates my need for an accountant to do my taxes. I also really like the convenience of e-filing. Turbo Tax walk through where you answer questions and end up with filled in forms backed by worksheets is sweet. I am able to easily review forms and worksheets to understand what is being done and get a sense that what I am filing is accurate. Additionally, I like that Turbo Tax imports previous year information. May 30, 2015
Rated 4 out of 5 by Logical but Updates kept Coming Farm business related forms didn't seem to be easily accessible. My biggest concern was the updates. I started the return in February and downloaded the updates before I started my return. I then had to close and restart the return several times after that, with the final submission on April 11th. Each time I restarted, there were updates I had to download. Makes me wonder about the completeness of the software that people used in the prior months to submit their returns, and now mine. April 11, 2015
Rated 5 out of 5 by I love Turbotax. I've used Turbotax for about 10 years now and I continue to like it a lot. My financial situation keeps getting more complicated but Turbotax makes it easy. I know enough about taxes to know that it catches everything. I really cannot say enough good about it. Sometimes things are a little confusing, but it's very easy to go back and trace what I've done and figure it out. Being able to go back and forth between EasyStep and the forms is also a big plus. The audit review is also nice. February 28, 2015
Rated 4 out of 5 by Taxes Done without the TURBO I found this year's filing much more time consuming than last year's suite (Home and Business). There just wasn't that ability to say---STOP-- I didn't quite get that or give me an example. This year was more stressful and more an ordeal. I've been using Turbo Tax for for several years, so I've seen its transitions and updates. I did Tax Cuts a couple of years ago, that was a disaster, so back I returned. If Intuit can't get this back to user friendlyy status, I'm gone for 2015 filing. April 13, 2015
Rated 5 out of 5 by I always use TurboTax...you never disappoint. I have used TurboTax for more years than I remember. I once used another package just to compare, but came right back. I not only feel that TurboTax is thorough in helping me ensure that I'm covering every possible aspect of my taxes, but it also helps me be aware of possible deductions or hits for the next year, and things to keep track of. Thank you for making great software. I do prefer to download the software every year....no crazy about storing all my support information online. March 2, 2015
Rated 4 out of 5 by IMPROVMENTS REQUESTED Big issue are labeling and printing Supporting Details. Must use "print screen", paint, paste, print, etc. WINDOWs commands. TTAX has "promised" fix for several years with no action known by me. When trying to go back and forth form step by step to form, data entered in step by step as supporting details cannot be accessed from forms and does not print. Program should review automatically filled out forms with user such as 8959,8801,4562, etc. They only show up when printing return. April 11, 2015
Rated 1 out of 5 by Dependent with Earned Income Turbo Tax does not accommodate the situation of a dependent child with earned income less than $6200. IRS Publication 929 indicates that a dependent with earned income less than $6200 does not need to file a return. However,the dependent may file a return anyway in order to get a refund on taxes that were deducted. Turbo Tax does not seem to understand this situation and customize the Q&A to make it easy to prepare a return for a taxpayer that can benefit from the provisions of Pub 929. April 11, 2015
Rated 2 out of 5 by Is it worth it? TurboTax did not accept the pdf from last year's return even though it was done on TurboTax. Some of the questions were worded strangely and seemed like they did not apply to our situation, but when I dove deeper into them, they were relevant. The charges at the end were unnecessarily high. I expect to pay for using this software, but I think Intuit has reached the tipping point. The charges are increasing faster than my earnings. I will seriously consider other tax preparation programs. April 13, 2015
Rated 5 out of 5 by Very Trustworthy We have been using TurboTax since the 1990's and we have not regretted it ever. My wife was unsure about last year as I had retired, made a withdrawal from my 457 Account as well as starting up a small business. Everything that I needed was at my fingertips with this program! But, remember to make TurboTax work the best for you, you need to setup a file folder to hold all of your forms, receipts, etc. for next years tax season. You will not regret the simplicity of this program, ever! April 9, 2015
Rated 4 out of 5 by Pay only the taxes due with TurboTax. The software alerts me to possibilities and problems I would not know about on my own, allowing me to stay involved with my taxes as life grows more complicated. Great for DIY types. I usually run into a question or a problem that slows me down, but I get through it. As good as TurboTax is for getting a tough job done, do not wait until April 14 to do your taxes, because there is always a complication to work out. In the end, though, I feel confident I paid only the taxes that were due. April 15, 2015
Rated 5 out of 5 by Continues to be a Great Product Having used TT for over a decade, I still find it very easy to use. The guided tour is great, and simplifies the effort. The issue with changes to base product this year where handled well after the fact, but the changes should have been communicated clearly in the subscription service emails prior to final shipment.. The only ongoing problem I have with TT is that for some topics, such as timeshare related expenses, the information and/or help sections are lacking in clarity and detail. April 13, 2015
Rated 2 out of 5 by Got harder to use this year for the first time This is the first year that Turbo Tax got harder to do. I always fear skipping back because I fear I will lose something I entered. Turbo Tax always makes it very hard to file the State return by mail. I have now e-filed my Federal Return but don't have a printed out State return to mail. And now they are asking me to review Turbo Tax, so this must be the end of my filing. Turbo Tax should indicate where to enter one's auto property tax rather than just saying "Other tax _______________" April 2, 2015
Rated 4 out of 5 by At The Last Minute Ran Turbotax 2014 on laptop with Windows XP. Everything went well in terms of data entry and moving through menus. Down to wire on filing and credit card payment pop-up window was blank. Had to load Turbotax on desktop computer running on Windows 7 and transfer data to get credit card payment for State filing to process. Turbotax said payment for State filing would be $19.99, however when payment processed, it was $24.99? Everything else went well and was easy to use and understand. April 15, 2015
Rated 5 out of 5 by Back on board I used to use TurboTax back in the days before life got complicated and then I resorted to an expensive "tax professional". After omitting tax information that I have provided yearly and paying a penalty last year I returned to TurboTax for 2014. My feeling about tax preperation is that I'm already doing most of the prep work myself and TurboTax or your tax perparer does the easy part. We'll soon learn weather I made a good choice but I loved using the Personal & Small Business TurboTax! April 14, 2015
Rated 3 out of 5 by MADE ME UPGRADE! REALLY? We run a very small business, and usually I just enter the business information on my own in TurboTax. This year TurboTax made me upgrade? I was mostly done with my taxes, and they that in order to continue I had to upgrade! It is like holding you hostage! I understand the change in the business model they have, but at least make sure to ask some questions at the beginning of the process and inform the user that they will not be able to complete all of their taxes with a certain version! April 15, 2015
Rated 1 out of 5 by Used to love them Like many others, I am not happy about Turbo Tax's change this year. It is ridiculous to have to purchase the more expense edition because I have a few dollars in dividend income. More importantly, I just found out that I have been overpaying my state taxes each year for the last 4 years because Turbo Tax was not giving me the correct information. This year's difference was $2000. Now I have to go back and see if the state will let me file amended returns. Turbo Tax just lost a customer. April 15, 2015
Rated 1 out of 5 by Increasingly limited access to override entries... I contacted the IRS about a specific ROTH IRA situation concerning distribution of contributions plus earnings from an IRA before the due date of the return. They said I should simply enter the distribution amount and earnings on Form1040 Line 15a/15b. To also attach a statement to my return saying i'd closed the ROTH IRA prior to the tax deadline. TurboTax Desktop Home & Business would not let me enter this info into lines 15a and 15b as requested by the IRS. Override was not available. April 15, 2015
Rated 4 out of 5 by Difficult but effective It takes me two days to do this. Of course I have a smal personal business where I have to combine some accounting with the tax preparation. Then I have to allocate between my wife's and my liability based on a number of variables. Sometimes it's hard to find an answer to a simple question: How is guardianship entered? I had a glitch in buying the upgrade for a schedule C. I never got a confirmation email, but a customer service person patiently resolved it, but we both had to be patient. March 29, 2015
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