Rated 5 out of 5
by SWWhitted The Right Way
Would like a BUTTON that DELETES whole form if I decide to undo a selection instead of going through all the pages removing the info. I know I can go to FORMS and do this but it would be convenient (my opinion) if I could delete all info within a section with one click.
The software really is simple to use. I know you guys must be laying off programmers because there is nothing left to improve (until Congress and the IRS complicates it more).
I am considering your offer for Auto Renew because I buy it every year anyway and upgrade Quicken usually every third or fourth year.
April 15, 2015
Rated 5 out of 5 by kailuaTTaxuser gotta love TTax
long-time TTax user. absolutely love the product and the ease of use. easily finds all available deductions and multi-filing ability enables filing of all our taxes.
Cons: simply cannot understand why TTax broke up the new products of 2014 to make users have to purchase upgraded products to access forms, deductions, etc. that have been included in the same product for years. Users with no change in filing status or forms suddenly need to purchase an upgraded product? Actually made me consider another tax preparation software product for the first time in more than a decade.
April 14, 2015
Rated 3 out of 5 by InPA Still Not Happy With PA State Return process
If PA State Wages differ from FICA wages, the PA State Income Tax instructions say explicitly to fill out a PA W-2 RW (Reconciliation Worksheet), but Turbotax does NOT fill out the form. Last year, this caused a delay in my state refund. I tried everything this year to see if I could get the form to be filled out in Turbotax, but it didn't. I don't understand why the software is not implementing the State Tax requirements correctly. Now rather than e-file my state return via Turbotax, I have to print it out, manually fill out a PA W-2 RW, and snailmail my return to PA. Why?
April 6, 2015
Rated 2 out of 5 by Jime12345 High cost - Poor help
Turbo Tax offers free electronic filing but it only applies to the federal return, State filing is a cost of $25 or you print your return out and use the info to go to a site offering free state filing. Free filing should cover both federal and state returns.
TurboTax "help" is of little value. To get answers you must go to the IRS web site and dig it out yourself. I use Taxwise as a volunteer at the senior center. Both provide the right answer but Taxwise is easier to use. I will have my returned prepared there next year and will get tax preparation and filing at no cost!
March 25, 2015
Rated 2 out of 5 by Ihatetaxes77 Changed Versions??
For the last 8 years we have used Turbo Tax Deluxe Version. I have a home-based sales business and Deluxe always covered what we needed.
This year we bought Deluxe version and tried to enter tax info for home-based business and a screen popped up stating I need the Home & Business Addition. And that I can buy it now for only $40! I just paid $59.99 and now you want another $40 because you didn't let people know you changed the software. If I would have known this ahead of time, I could have purchased the Home & Business addition for the same price as the Deluxe at the store!
April 15, 2015
Rated 5 out of 5 by DPBinAPMI Don't Mess with a Great Product
I like TurboTax and have used the US and Canadian versions for most of the past 20 years. Great product and I've never had trouble getting help from Intuit or the user community.
HOWEVER, like many others, I was annoyed when Intuit tried to break out the small (home) business portion. They kept me onboard - this time! - by upgrading the software so I had the same functions as always.
IF INTUIT does not stick with the tried-and-true formula that has worked so well for me all these years, I am likely to switch to a different product... PLEASE keep the original configuration.
April 16, 2015
Rated 4 out of 5 by kkcf Great Tool
I like constant update of the return amount (or owed). Helped a lot when we owned oil stocks that was a LLP. Helped when my old business partner caused me to be sued, yeah carry-over deductible. Helps when we have multiple sideline businesses going on such as when we both did some consulting. Now when I am involved in 2 antique sales booths, in different cities. Turbo Tax is smarter than any tax consultant I have used. Before I have to gather the data, tell then what to do with it, which did not guarantee that they did it. Now I just gather then enter and Turbo Tax helps me.
April 14, 2015
Rated 1 out of 5 by ChipDaigle Looking for other options after 15 years.
I needed to upgrade to home and business and next year it will probably not be free!!! Right??? Then you snag me for $60 as I am trying to get out the door (efiling.) You would think that would be part of the Deluxe. Hey I am not a millionaire!!! I am not even at $100K. Why cant Deluxe include a Form C for a small business and and Form E for Rental and Royalties??? And I have yet to figure how to link the 1099 Misc to the Form E without recording my income from those sources twice. Maybe you can have one of your young whippersnappers send me instructions on how to do this!!!
April 15, 2015
Rated 5 out of 5 by BJFeldman01 Thx to Bonnie P. CPA, PTIN
Bonnie P. helped me determine the proper amount of my charitable carry-forward for 2014 as well as the trade-in of my SUV and the purchase of the new SUV. She also help correct the interest on my equity bank loan. After these were completed she had me go through the federal and state check lists to assure that there were no further errors needing correct (and, of course, there were not).
So, kudos to Bonnie and other people assisting me. It was unusually difficult because I use an Apple iMac not a Microsoft-based operating system to be able for Bonnie to view my 2014 return.
March 28, 2015
Rated 3 out of 5 by mellx Not impressed with the version this year
I have always loved TT, but I was not real impressed with the version this year. I would suggest that you go back and look at the versions in past years and keep what works. I love it when its simple to use, offers great tax tips, easy for me to save and find my docs, and guides me through the processes (all of them).
It was hard to maneuver the documents up and down. It was more difficult to use. It encouraged saving in the cloud which I did not want to use. I had a hard time finding my document each time I went out of the system. It did not guide through all the processes.
April 13, 2015
Rated 3 out of 5 by KosmoR I have been using Turbo Tax program for the past 10 years. In the past years, the Deluxe version allowed access to all the steps and forms, while the Premier version and the Home & Business version provided more detailed guidance on investment, rental property and business income and deduction. The 2014 Deluxe, however, will not allow access to reporting investment, rental property and business activities. But it provides a free upgrade for such access. It is somewhat confusing, but gets the job done. I am curious what the Deluxe version would be like with Turbo Tax for 2015.
March 28, 2015
Rated 4 out of 5 by taxingcredits difficult to review step-by-step once covered
Turbo Tax is very user friendly, but if you have reviewed a topic and then have to go back to that topic it can be difficult. Multiple times my husband and I had to first find what we were looking for to review in the "forms" view, and then we could go to review that information in the "step-by-step" view. This was especially true in the state form. We tried to work through the tax credits for Private Schools section in Arizona and despite going over it multiple times I am still not sure we understand how state tax credits work, nor were we able to find this topic very easily.
March 27, 2015
Rated 4 out of 5 by retiredpostgal Good for the money
I have used TurboTax for 3 years now & it tends to be right on the money. This year I had a problem with the way it added up the refund. Iwas give an option on a deduction & when I tried several different options, the refund jumped all over the place but never went back to the original. I finally looked at the forms page & saw that each time I changed the option, another form was added, which added on to my final refund. If I hadn't caught that, the program didn't catch it, and I would have been in trouble. First time I've had a problem. Other than that I think it works great.
February 11, 2015
Rated 2 out of 5 by FERL changes from last year
I felt it was harder to enter information in the 2014, the questions did not seem to flow. I entered self employed expenses in the business section but in the personal there was also an area to enter business and none of the information carried over from what was entered in the business section. Last year I did not need to upgrade to be able to do a schedule C and this year I had to pay more to get the schedule C version for turbo tax. I will consider different software next year. I have been using turbo tax for over 10 years and I am that dissatisfied with this years version.
April 3, 2015
Rated 1 out of 5 by FreeStateFiling Low Income people should get FREE State Tax Filing
My income was under $15,000, yet I am charged $20 to electronically file State Taxes. Additionally to do so, you want me to pay more for you to DEDUCT it from my Tax Return, or ask that I pay for a credit card that I do NOT have.
Do you realize that $20 is 3 hours work at a minimum wage job (after taxes). and you wanted more to simply route part of my refund to your bank account.
I will re=enter the info electronically at my state site and save the money. For the 30 minutes it takes to do so, I will effectively be paid more per hour than I will make when I get out of college.
February 19, 2015
Rated 3 out of 5 by JBambolina Overwheleming
I've been using your product for several years and I feel that every time there are errors it is difficult to follow. Errors will refers to carry overs or worksheets or schedules there is no explanation to assist with understanding why in the middle of the guide me process it doesn't show the connection. I think it should link automatically to the form from the previous year rather then have to open the previous year filing and go line by line. Please get this resolve because for the amount of hours of going back and force I might as well pay a tax professional to do it for me.
April 2, 2015
Rated 1 out of 5 by grippy RVP
I am extremely dissatisfied with Turbo tax from being made to purchase a higher program to do what I always do with the Personal Deluxe program. Then I was encouraged to find that there will be a refund check of $25 after I efile this year.
Then was again discouraged and frustrated to no end with the problem of not being able to efile my taxes and NOONE has filed these and IRS has NO record of Efile.
Please assist ASAP
Many people use this program in my organization but we will find alternative programs if this cannot be resolved.
Thank you for your attention to this matter.
February 23, 2015
Rated 5 out of 5 by Gordon08 Great small business Tool !
I did save a bundle on filing fees ( three years in a row) and no phone calls from person preparing my taxes to gather more info. Good to excellent tool, personal or for business, easy to follow instructions and always the option to go back to specific topic or IRS form to review or add info. My best advise is to gather all your information, records and practice. Start a "dummy return" then after corrections and verification, start the new filing return with confidence that everything is there. Don't forget to "save" your return often to avoid loosing progress in your computer.
March 18, 2015
Rated 2 out of 5 by Amber555444 Did not like this year's changes to software
Was excited about a FREE FILING option - then I realized if you have to itemize anything you would have to pay. In prior years I was able to access prior returns just by being a Turbo Tax user and this year you have to subscribe to the DELUXE Edition. Also had a direct sales business that operated at a loss...in order to file that I had to purchase TURBO TAX BUSINESS at $80 another cost not applicable last year. Just like with the federal and state governments if you make any kind of living (decent or not) you are penalized for it. Not happy, will try another software next year.
February 21, 2015
Rated 5 out of 5 by BJBAKER50 20 years!
I have been using TurboTax for 20 years now. My husband has a small business and I wouldn't dare do taxes without Turbo Tax Home & Business. This year was the easiest version yet to use.
I don't mind paying the initial cost for the software. I do mind that, while it includes the software to do the state tax, if you want to use it you have to pay another $25-$30. I can file my state tax online for free but the last time I tried the site was not user friendly. So I fork out the bucks for the ease.
I have tried other software in the past but, in my opinion, Turbo Tax is the best.
April 14, 2015
Rated 4 out of 5 by Hiddencharge Turbo Tax does a great job with getting all of the deductions for a tax payer. It is easy to use. However, it is making customers angry to be charged more money when they are ready to E-file. If cost $19.99 to e-file with the state it should be paid upfront or it should be told of the charge at time of purchase. Also another hidden fee of direct deposit! Really? It is not clear that this extra charge is not there if you pay by credit card.
The credit card payment did not work so I had to call to make a payment. However it was great that you waived the $19.99 fee for my trouble.
February 25, 2015
Rated 4 out of 5 by Misterbeadle 2015 Experiences
The display box was not colorful this year and it took more time for me to pick the right product. They all looked the same. While doing my taxes the section for my business expenses was not as obvious as in previous years. I went all the way through to the end of entering info and had to go back and find the section. Also, the window that opens up for you to fill in forms was too small and not every line had a pop-up to answer what the line was asking for.
There are too many other competing tax-preparation products out there for TT to start degrading the preparation experience.
April 1, 2015
Rated 3 out of 5 by Crocker OK, but could be better
I couldn't figure out why some forms were being used. My biggest complaint is that if a person is NOT sure of using a form, there is no way to see what happens and UNDO the work without having it printed at the end. Once Turbo Tax sees a form was created or used (even if it ultimately wasn't needed, it prints it, EVEN if you decided at a later point to NOT use that form due to some changes. Waste of paper AND more importantly, you are giving the IRS info that I, as the customer, may not want them to have. I don't want the IRS to see all sorts of forms with zeros in it and stuff.
March 2, 2015
Rated 1 out of 5 by Richiestach unsatisfactory
my wife has 2 sole proprietorships that were originally a single entity but we were recommended to divide. a vehicle was used in business, but when divided the vehicle was used in the second business. turbotax had listed an option to indicate vehicle no longer used in business but kept insisting it was sold and tried to process as sold even though there was supposed to be an option to no longer use in this business but not sold, and not converted to personal use. Never could get figure out how to access the option that was described in the step by step, but didn't seem to exist.
April 7, 2015
Rated 4 out of 5 by lharr57 TurboTax2014- from zero to hero!
TTax2014 started out on a really bad foot. First they changed what forms were available in Deluxe (basically a major price increase) without notifying loyal customers, then when they tried to fix it with free online upgrades, it introduced some bugs. HOWEVER, they obviously train their customer support reps well. I spoke to at least two reps and both were extremely courteous, professional and patient. The last rep resolved my issue and as a courtesy for the inconvenience allowed me to e-file my state for free. Their customer service is the main reason I'm giving TTax four stars.
April 13, 2015
Rated 5 out of 5 by undivide excellent software
I have been doing e-file since I started working back in high school (2001) and I had been doing web based software until life became a little more complicated (think wife & house) and the fact that we were always moving to a different state.
went with the upper level version of TT and it breezed through everything, I did not have to enter any w2, it found them online and imported them for me, I just had to fill in the entries for my house deductions and here I am, e-filed with hours to spare on the 15th. I wasn't going to let the govt get "their money" any sooner than necessary.
April 15, 2015
Rated 2 out of 5 by BearBrod Turbo Tax -Waste of Money if you have sick pay
As a ten year plus user ofTurbo Tax I found this year to be frustrating. All that money and not able to file Federal or State return! Seems if you have third party sick pay but no Wages (box 1 income) the software can't compute properly and you have to print and file. As a retired NYS employee, our pensions are EXEMPT from our state income, yet the software continues to try and make the income taxable, transferring it from Federal to NYS and not allowing an adjustment.
So for $80 I had to print and file BY MAIL. Waste of money. Will probably use a competitor's software next year.
March 2, 2015
Rated 3 out of 5 by DJ9413 So-so
This year I received a invoice from the state indicating that I had underpaid what I owed on 2013 taxes (also done entirely in TT). I thought I had overpaid and had a small refund coming. I don't know why this happened, and trying to enter the correction in TurboTax was confusing. Don't know whether to blame this on TT or the the over-complexity of our current tax regulations. In any case, I gave up on trying to check the numbers myself and just washed my hands of it. It doesn't help that TT tries to sell the user products and backup services while I'm trying to get my work done.
April 7, 2015
Rated 5 out of 5 by MickeyAcct Easy to use
Very good tool to use for doing your tax returns. Leads you through question by question. Brings forward all pertinent prior year info to save time. Complete with supporting worksheets to explain calculations as needed. I did have extra work , I thought, in my business use of my car. Turbotax got all hung up on getting details of my new car, the trade in and basis of new car for 2014. I only use mileage for vehicles in my business. I do not depreciate the vehicle since my mileage and business use is so minimal All other areas of the federal and state tax returns worked very well.
March 19, 2015
Rated 4 out of 5 by 2JayMan This Option should be better
Will definitely use again, about my needed improvement I had student loan interest I needed to remove. Yea figured it out but stumbled on correction method. When error was identified and displayed I didnt realize I could make corrections in display.
My frustration was originally filed head household and entered dependent info, for student loan..then had to change to file separately and couldnt navigate back to delete entries for student loans but the original total displayed on summary although it stated i couldn't use this deduction. Hopes this helps you improve a great product.
April 15, 2015