TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5859 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5859 (164082 reviews)
Rated 4.6 out of 5 by 164026 reviewers.
Rated 1 out of 5 by MHarvick Annoyed! So freaking annoyed right now! I could have, of course, hand done my taxes. The only reason for me to spend the extra money to purchase TurboTax is for the ease of e-filing. I tried numerous times.. was told by the program that i needed an "update" over and over again. But to no avail. In the end i had to print and snail mail! and to top it off...the freaking program keeps prompting me "are you sure you do not wish to e-file?" Well o course id rather, but you won't let me! Arghhhh! March 29, 2014
Rated 5 out of 5 by pkjinvegas Great experience! I've been using TT for six years and enjoy the peace of mind I have once it's done!! March 29, 2014
Rated 4 out of 5 by NO54J Crushed my Refund! Great overall easy of use, the UI design and typography could be more engaging but the structure and results are 100% March 29, 2014
Rated 5 out of 5 by Bookworm24 They Had the Answers I had unusual situations this year and when I had to ask a question, they had the answer. Sometimes, what I found was that if I had kept going, my problem was addressed a little later in the process. Excellent job! March 29, 2014
Rated 4 out of 5 by SanDonato7 It's my standard operating procedure I have been using TurboTax for nearly a decade. I've had an expensive accountant do the job and have done it myself with no help other than the IRS instruction book. So far I've never had a kick back from the IRS and have filed by mail with confidence. At age 85 I don't see myself changing anytime soom. I noticed this year that initially there was nothing to click to OK the transfer of info from 2012. I called TurboTax and a VERY nice lady got me through the process March 29, 2014
Rated 4 out of 5 by jparker33 Nice, but paid too much. I have a low income so I could have filed it online for free. I am single and there's not much to me. So in hindsight, I should have just used the version online. But at least I know for next year. But I am so happy about my refund. I got back more than I thought. But this was my first time filing. I liked the step by step and easy to understand wording. March 29, 2014
Rated 5 out of 5 by PamDiddy Easy to Use I've been using Turbo Tax for the past 5-6 years, and I've always found it very easy to use. Being able to file this year for free was an added bonus. March 29, 2014
Rated 5 out of 5 by Kitbuilder Great process, quick and easy!! I was going to file with my accountant like usual, and it would have cost me $350. Instead I paid about $80 for Turbo Tax. Glad I did!! March 29, 2014
Rated 4 out of 5 by FromAbroad Filing from abroad As a US citizen living permanently abroad, I find that TurboTax makes navigating through the complicated forms easier. Not all forms, such as the 3520 and 3520a are included, though. I file as married, filing separately because my spouse is not a US citizen. There is no option for "foreign" or some such designation as the new FBAR now uses in place of a SSN. The review always gives me an error, but there is no option to even write an explanation or even N/A. Also, since there are so many Americans living abroad and required to file US taxes, it would be much easier if you accepted credit cards with foreign addresses so the file could be downloaded. On the whole, it's much easier than filling in PDF forms and saves a lot of time. March 29, 2014
Rated 5 out of 5 by AirEd Easier Than Pie Gotta do what you gotta do, filing is the nature of the beast. Better than using the old paper forms. March 29, 2014
Rated 4 out of 5 by MattH1 Kudo's and one thing to fix Great tool, been using it for 5-6 years now. Only issue that I have is my federal interest doesn't get deducted on my state (IL) return. For IL, this should come through on the Schedule M form. March 29, 2014
Rated 1 out of 5 by NanaDebP TurboTax 2013 Would not efile. It took 5 tries even though I had already loaded the updates. The RMD in the income section was difficult to follow. Pensions are not RMD. I will not use Turbo Tax again March 29, 2014
Rated 5 out of 5 by Duarte This year it seemed easier to go back and forth within the preparation of the return to find things I wanted to check, etc. It's not a smooth flowing process from start to finish. Being able to move back and forth to find things is helpful. March 29, 2014
Rated 5 out of 5 by SNAPRd Used in for years Turbo Tax has been great. I was divorced last year and my ex husband had the taxes done via professional. This person looked back at previous tax returns over the last 5 years and only found $200 in additional refunds. To me that's pretty accurate. March 29, 2014
Rated 5 out of 5 by FIELDSOFK So easy! 10 years of using Turbo Tax has make filing less painful than the preceding years with an accountant. March 29, 2014
Rated 5 out of 5 by Mary1212 Go Refund Great overall experience. Super easy to use. I thought I was paying $2000 in taxes and I got a refund of over $900. Well worth the money. March 29, 2014
Rated 5 out of 5 by Alondrahouse17 Awesome working with Turbo Tax!!! I love working with Turbo tax due to their way walking with you every step when working with your taxes. I recommend the software to everybody. Why to pay $382.00 dollars or more for tax preparation when you just can pay less than $60.00 dollar for this software and do it yourself? March 29, 2014
Rated 3 out of 5 by JudiFR Surprise People should be alerted up front that if they have the cost of state tax efile deducted from their federal refund there is a processing fee. The cost of efiling state plus the processing fee was the same price as the program. So turbotax cost me close to a hundred dollars. I know people who use CPA's for 150. March 29, 2014
Rated 5 out of 5 by jlbergie Super easy I was hesitant about using Turbo Tax and now that I finished and filed my return I am happy I did. Turbo Tax is much easier than I expected! March 29, 2014
Rated 3 out of 5 by johnboy123456 glich when on deduction page for home tax flips back to start page over and over finally stops... March 29, 2014
Rated 5 out of 5 by HodgesS TurboTax is the way to go. Had a few questions and entered in some incorrect information that messed up my tax return, but the customer service chatline was a great way to solve it without the hassle of having a phone call and re-iterating all of my information. March 29, 2014
Rated 5 out of 5 by SkyCanada I was made a Tax Pro Very good tax prep software tool. Hope to see more animated illustrations if possible. March 29, 2014
Rated 4 out of 5 by DGerdes Quite easy condering I wish there was a little more assistance, especially in the state returns, allocating between states and what income and deductions are supposed to be applied where? I always feel like Im guessing. March 29, 2014
Rated 4 out of 5 by chubbycheck I think their are a few things that need explained better. but in all pretty user friendly. March 29, 2014
Rated 5 out of 5 by celuvsje Great product easy to use, great customer service, and great price March 29, 2014
Rated 5 out of 5 by fashza56 well done, like a steak I use Taxwise Online at work to do taxes for a VITA/TCE site for people who have low incomes at a Non-Profit, so I know how to do taxes. But I only use TurboTax at home because it is so much easier. You don't need to know as much tax law with TurboTax, and it looks for mistakes for you. It is always finding things i would have missed otherwise. March 29, 2014
Rated 3 out of 5 by RJH760 Beware extra fees Home & Business version works well for my small business. Very user friendly. Makes short work of complex issues like K-1s and mutual funds. CONS: Initial cost is much too high. Then after paying that high purchase cost, you get the opportunity to pay additional fees (e.g., a whopping $25 to file state return). Downgraded 2 stars because of this. March 29, 2014
Rated 5 out of 5 by emuzzi108 Easy and Quick First time filing taxes; turbo tax made it a pleasant experience! March 29, 2014
Rated 5 out of 5 by Breaze Best Customer Service Experienced In Years!!!! Representative helped me fix initial bug, anticipated that there may be another as I progressed, hung with me and another did occur and she quickly worked me through it. To cap it off she refunded the $24 I'd paid for my State refund! I deal with a help desk daily in my job and only wish that whoever is operating yours would "help" ours. Definitely will us Turbo Tax next year and share with many the excellent customer service I received!! March 29, 2014
Rated 4 out of 5 by kinderkathy Sneeky at the end I love 99% of TurboTax for CA I do not like at the very end where it asks you to pay for the e-file for CA and wants to charge you $34 for TurboTax Plus. Hey...I bought the deluxe. You didn't give the user the choice of just directly taking the CA e-file directly from the $ refund. Tyring to get me to purchase another tax program to e-file and get my $ back...I don't think so! That seems very sneeky to me and not nice! I did take the extra time and have the CA e-file fee directly taken from my card. Watch out for hidden costs! March 29, 2014
Please stand by...
We're out gathering the most recent reviews. It’s worth the wait, promise.
We're out gathering the most recent reviews. It’s worth the wait, promise.