TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.6965 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.6965 (86814 reviews)
Rated 4.7 out of 5 by 86581 reviewers.
Rated 5 out of 5 by harpers7983 Smokin' hot refund I really like turbo tax. it is a great product and is really simple to use. I get HUGE refunds every year even though my exemptions are high. Great job turbo tax! February 5, 2014
Rated 4 out of 5 by DonnaJakadj 2013 Taxes Used this last year and find it easy to use. They ask all the right questions. February 5, 2014
Rated 4 out of 5 by pigman1 eccelant great and easy system , great help tools February 5, 2014
Rated 4 out of 5 by Haynay Quick refund! I feel like I missed something. February 5, 2014
Rated 5 out of 5 by TT77 awesome i got a refund!!! I love turbo tax! its so easy to do!! I never pay someone to do mine I always go to turbo tax! February 5, 2014
Rated 5 out of 5 by flygirlie So User Friendly For years, I went to an accountant because I didn't "trust" myself with knowing all of this tax stuff. TurboTax makes it so easy and holds your hand the entire way. They break everything down into small steps, and give you the confidence to know that you can do it. They answer any questions if you get stuck and you can always go back if you did it wrong. They make it fool-proof and easy, dare I say "fun" to do your taxes! February 5, 2014
Rated 2 out of 5 by theroyalkingman no details not a fan of the deduction process February 5, 2014
Rated 5 out of 5 by natlgeo I had problems downloading some Fed forms that weren't available when I purchased TurboTax as well as New York State forms. Your Customer Service Rep Helaman was extremely helpful in getting me what I needed. February 5, 2014
Rated 4 out of 5 by bucket1 refund over all turbo tax is an easy way of filing taxes, no math involved to make errors on. the efile is a plus and the updates on my refund is great. February 5, 2014
Rated 5 out of 5 by sfhjih 2013 Tax Year Best attribute is automatic forward of prior year information that makes it very easy to complete the current year. It remembers all of the stuff that one might forget to include. Step by step would be good for new users, but I have simply go in on my own and clicked those items needed updating. February 5, 2014
Rated 5 out of 5 by JimmyJoeBobJr Simple yet detailed enough to be accurate Turbo Tax is simple and elegant, allowing options from holding your hand to fully independent data entry. I've used TurboTax for about twenty years and I've not had any issues. I'll be a TurboTax user again next year! February 5, 2014
Rated 5 out of 5 by DanDiane easy quick and expert! We have been using Turbotax for years and very year gets better. We love the interview, it helps assure us that we've covered everything. February 5, 2014
Rated 5 out of 5 by Elliefrannie Excellent Software Very easy to understand and quick, quick, quick. If I have to do taxes, this is the most painless way to do it February 5, 2014
Rated 4 out of 5 by goUSA Just a couple things I'd like to change Really a 4.5 star review. I am a loyal Turbo Tax customer. One year I tried a few other things and nothing was as good as TT. I've always liked the Q&A format. Usually seems to improve from year to year. Love the free Audit protection. Didn't notice that in years past. Also like that it shows audit risk. This year I had an issue with w-2. Auto -transferred one then had a problem with the next one (unrelated to TT). My best option unfortunately was to start over. After doing so, TT would not automatically load the first w-2 again. Had to type manually. My next issue I guess is more of a wish. The information regarding our health insurance and health savings was a bit confusing. I had to research multiple places to find the info for all the questions. I want to be able to download my health acct info automatically right from the provider. The provider has all the answers. February 5, 2014
Rated 5 out of 5 by Dinirod Finally Overall Turbo Tax came through again for me, have been using for three years, think I will go all out and do the up grade next yr and same all the receipts this year....Turbo makes everything easy a very detailed.....will continue using them and convincing all my friends that pay to have theirs done to go the TURBO WAY.,.... Dini Floyd Happy Customer February 5, 2014
Rated 5 out of 5 by Puffysmom46 Happy Customer TurboTax is great for the unskilled one preparing Income taxes like me. I also appreciate the lack of pressure that would have placed upon me had i had to recall a lot of the information from past returns, etc. It is just a great way to file your income taxes. February 5, 2014
Rated 3 out of 5 by Yensid Problems This Time! As usual, the program was easy to work with. However, in spite of multiple attempts, my federal return could not be e-filed. My state return went through without any problems, but the federal return would not go through. I received a message that new updates were available, but when I tried to get them, I was told that there were NO new updates. After more than twenty attempts at e-filing, I gave up, printed out the return, and mailed it in. Very disappointing. February 5, 2014
Rated 5 out of 5 by crlowrey Smooth The process is smooth and was able to cover every step of a refund and with the question icons made this so simple February 5, 2014
Rated 5 out of 5 by Adster Cool amount received Overall, I would give Turbo Tax an A. Although, I did not agree with being charged for filing for my state returns. I do however understand that this is a legitimate business that needs to make a profit form their customers. February 5, 2014
Rated 5 out of 5 by BabeeBunnee TurboTax is just too easy!!! I will never use another company again. February 5, 2014
Rated 5 out of 5 by james61 Quick refund turn around time easy to prepare taxes and get them done correctly February 5, 2014
Rated 5 out of 5 by ChelaO Great, but where did the save button go?! I have used TurboTax for years and I love it. They take you step by step through everything that you can possibly think of deducting and even the things you wouldn't have expected. The only thing I don't like is that the save button is no longer there. When you logout it automatically saves but it doesn't take you to the exact spot you left, it takes you back to the beginning of that section or subsection. Other than that, it has always been a pleasurable experience! February 5, 2014
Rated 5 out of 5 by sdtan4321 i have used for the past 10 years and would not change, no audits, no contact from irs, very impressed. February 5, 2014
Rated 5 out of 5 by mmead68 Sooooo Easy!!!!!! Best Bang for your Buck!!!! February 5, 2014
Rated 5 out of 5 by sisteramm Easiest tax prep! I completed my tax prep here in less than 2 hours, even though it included 3 resident states, 4 W2s and a 1099-R. It was all very easy, self-explanatory, and thorough. I used another online service last year, but will use TurboTax in the future! February 5, 2014
Rated 4 out of 5 by Irvie Me and Turbo Without a doubt I will continue to use Turbo Tax. There's nothing better out there. February 5, 2014
Rated 5 out of 5 by JCnCC Handy Dandy Turbo Tax! Turbo Tax is the only way to go! Why spend money on someone else doing your taxes? Just follow the simple steps/questions that they have, and VOILA you're done! February 5, 2014
Rated 4 out of 5 by cmSCIguy Almost flawless Overall, I had a really great experience (again) using TurboTax. Carrying over previous year's information worked like a charm, and I'm confident that I'm getting as much of a return as I can. The only thing that bugged me was completing Form 2555 (Foreign Income). There weren't near enough descriptions as to how I was to fill it out, and in the end just did the best I could. A couple times I hit a menu that wouldn't allow me to change something - which is a nightmare I have from years' past since I used to live abroad. The good news is that I moved back to the States - so no more hassle with that after 2013! February 5, 2014
Rated 5 out of 5 by JimDude Excellent, as usual I have used Turbo Tax for many years and have no reason to use anything else. It always makes me feel comfortable. February 5, 2014
Rated 5 out of 5 by dlorahh Great Product, so simple to use Turbo Tax is so simple to use, it makes doing your taxes a breeze, cant imagine it could be any easier to do. Great product. February 5, 2014
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