TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.584 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.584 (164736 reviews)
Rated 4.6 out of 5 by 164673 reviewers.
Rated 4 out of 5 by JPS69 Excellent, but... Mac OS 10 - Several glitches and minor issues which all ironed I out (I think). Numerous failed access trie to Turbo Tax on Internet - conveniently, when I opted NOT to have Turbo Tax take their fees out of my Tax Return. This, however, is a very minor irritation for a WONDERFUL PRODUCT that has done my taxes for so long, I can't remember doing them by hand anymore.. March 31, 2014
Rated 1 out of 5 by pissedoffuser Screwup at Office Max Bought at Office Max. Copies on display were dummies and the clerk at the counter gave me one without the state taxes. To download the state was $45, with another $25. to file on line. Total tax cost for the year, over $100. I've been using Turbo tax for years, but its time to look around. March 31, 2014
Rated 5 out of 5 by Jack0910 Great-as usual! I'm a long-time fan! Still easy to enter data. Thanks! March 31, 2014
Rated 5 out of 5 by GlennandDebW Made a difficult task simple! We had an unusual tax situation in 2013. I feared we would have to go to a tax professional but I've used TurboTax almost exclusively in the past so I thought I would give it a shot. After we were done I had a friend who is a CPA look over the file. There were no item they felt needed changing. March 31, 2014
Rated 5 out of 5 by District Fast and simple TurboTax makes filing taxes easy. You can log in from anywhere and easily come back to where you left off. The system prompts you for things you may have forgotten about and even double checks your work at the end and tells you how likely you are to be audited. March 31, 2014
Rated 5 out of 5 by marymeg great help easy to follow directions making doing taxes easy has questions and explanations to guide through all possibilities March 31, 2014
Rated 4 out of 5 by dliller43 Accurately filing tax returns. The final result using Turbo Tax is that you did an accurate filing and your chance of being audited is minimal; saving time for both the IRS and the filer. I've used Turbo Tax for years with hassle free results. March 31, 2014
Rated 5 out of 5 by Maddie2014 AWESUME FILING!!!! I took a college tax course which used H&R Block computer tax return filing system. However, it does not compare to Turbo Tax computer tax return filing. Your system is so much easier and user friendly. It makes filing taxes a breeze. I am sure that I did not leave anything out of my tax returns because the questions are stated so simply. Also, there are help icons, in case, that I needed to review a definition. It was great and simply. Thanks Turbo Tax! March 31, 2014
Rated 5 out of 5 by gfgo user friendly just great March 31, 2014
Rated 5 out of 5 by KimCNH Great except for selection of state return I am very happy with TurboTax 2013 Deluxe. However, it made an assumption when it should have asked. I bought it with 1 free state.. We live in NH but one of us works in VT. NH has no income tax, VT does. We had to contact TurboTax customer service to give us the VT State tax form. Since TurboTax knew of the VT and NH incomes, it could have asked us which state return we wanted to use as our free one. The data was there and the program did not have the make the decision that our state of residence was obviously the free one. Just saying, this would be a useful program weak for NH people who work in ME, MA or VT (all states with income tax). The issue was resolved with an online chat. Took 15 minutes and I was impressed with how smooth that went. You will have us as a customer next year!! March 31, 2014
Rated 4 out of 5 by mhlyon1 No refunds good overall March 31, 2014
Rated 4 out of 5 by MisterChemist AMT Inadequate I have used TurboTax for years and have been satisfied for the most part until this year. Unfortunately, I was hit by the dreaded Alternative Minimum Tax. While it is certainly painful to send more tax to Uncle Sam, dealing with the confusing portion of Turbo Tax that covers AMT was really the worst. The main problem is that the program doesn't define some of the crucial terms and provides little guidance. The case in point is the page titled "Adjust Investment Income". You are asked to "Enter any adjustments to your investment income if they are different for AMT." However, the program doesn't define "adjustments to your investment income" nor does it provide examples of when they should or should not be different from AMT. The answers available on the TurboTax Community were not consistent and sometimes contradictory. After spending considerable time #3 hours# researching the issue on the web, I finally concluded I didn't have to worry about this portion of AMT calculations. The TurboTax programmers could do better! March 31, 2014
Rated 4 out of 5 by Aaron1532 Because of an error in entering information into my file, I became totally lost but once I got to talk to a person everything went smoothly! March 31, 2014
Rated 5 out of 5 by Taxhelp4k TurboTax Keeps Improving TurboTax makes it hard to go wrong. You seldom need to go outside for other help, even with complicated returns; at times, you may want to use IRS.gov to find details in the instructions for a tax form. TurboTax has upgraded its process in terms of working with institutional investment and banking firms to better keep track of capital gains and losses, and it has also streamlined the entry of charitable donations. March 31, 2014
Rated 5 out of 5 by GHS01 TurboTax Premier Been using TurboTax for over 10 years and it's been my guide for tax preparation and now I understand taxes very well. It's an excellent tool for understanding and doing your taxes. I recommend this over tax preparers so you can really know what your tax obligation is and your ability to use this to reduce your taxes. March 31, 2014
Rated 5 out of 5 by maurere1 Good Day News I was very pleased with the entire process of filing our taxes. I had used turbo tax in the past, went away from it for a few years, and have returned to find it better than ever. We had used a professional tax service and found them to be overly priced for what seemed to me to be a relatively straight forward return. I will continue to use turbo tax for the rest of our filings. March 31, 2014
Rated 5 out of 5 by TxnHom2Sta TurboTax is the Best! I have used TurboTax to do my taxes for years, and have always found it to be easy to use and convenient. I highly recommend it to anyone who would like to save time in filing their tax returns. The Step-By-Step option to walk thru the completion of my tax return is wonderful, because it ensures that I don't miss entering important information. The software also provides a great deal of helpful information and links to additional help for questions. March 31, 2014
Rated 5 out of 5 by DennisPalmSpr Great Program Relatively simple. March 31, 2014
Rated 5 out of 5 by Davek1 Fast and easy Will use you product in the future. March 31, 2014
Rated 5 out of 5 by LinDon Ease of entry with exception of additional sales tax. Difficulty in finding proper place to input. March 31, 2014
Rated 4 out of 5 by turbo64 Refund I have been a customer since 2008. I am happy on how easy it is to use and I have my whole family using it.This year there is an extra fee that was added(34.99) but you don't see this unit you are ready to file. March 31, 2014
Rated 4 out of 5 by VTAngel Bit Difficult and Time Consuming If you can Turbo Tax Deluxe is the way to go, however, without Premier all the required information to complete my Federal Return was not available. March 31, 2014
Rated 5 out of 5 by Jules27 EASY! Turbtax was easy, quick and simple. I thought I was behind and was dreading this task and it was so easy I can't believe I put it off for so long! March 31, 2014
Rated 3 out of 5 by Dan89leroux Good with few problems One thing that's I had a problem with is my child's info. I didn't have her in Louisiana but it was demanding info about her sitter she had in ky. Now I'm not positive they even e-filed my Louisiana state. March 31, 2014
Rated 5 out of 5 by SUNTOO WELL DONE I have used Turbo Tax for years, and it has worked very well, and I couldn't be happier. March 31, 2014
Rated 5 out of 5 by Lynne0 Easy My friend told me to use turbo tax - i'm glad I did. Easy to use - just follow along and enter information as instructed. So glad I used this - less expensive than a tax preparer. March 31, 2014
Rated 4 out of 5 by BGtaxfiler Also - Could not transmit returns because could not "validate" because need to update - even though updated and tried a number of times. Finally had to call your help center and then it worked after restarting - even though I had restarted it myself several times. Help center has been great in each instance. Also - first year using it with a Mac - seems to have more issues that when i used it on a PC. March 31, 2014
Rated 5 out of 5 by TMAC53 Easy return/refund I liked how easy but efficient it was to do my return March 31, 2014
Rated 4 out of 5 by kbeasliffe close, but not quite for clergy All of the needed tools are available in Turbo Tax, but for clergy just following the programs suggestions is not enough. In particular, the program does not handle either the fair rental value of a parsonage or the need to pay self-employment tax on all income (since we are employees for the IRS but self-employed for Social Security). It is therefore also difficult to get the federal estimated taxes done correctly, especially since Turbo Tax does not review federal estimates and the worksheet must be found, corrected, and kludged (for the SE stuff above). Over the last several years of using Turbo Tax, we have learned all the appropriate work arounds, but it would be nice if Turbo Tax could incorporate some of them. It would also be nice if Turbo Tax would realize that Royalty income (e.g., from book sales) does not require the same questions as a rental property and would stop asking them. March 31, 2014
Rated 5 out of 5 by garfy Need one more printout Need to add one more printout. It is hard to review the data once entered. Two options - repeat the step by step or go to the tax forms. Would be great if one could printout "my tax data" so that one could check off their receipts against the entered and look for things that were not intended. I know it would be a long printout but worth it in my opinion. I mentioned this a year or two ago but apparently I am the only one who would like to see this. March 31, 2014
Please stand by...
We're out gathering the most recent reviews. It’s worth the wait, promise.
We're out gathering the most recent reviews. It’s worth the wait, promise.