TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5852 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5852 (164311 reviews)
Rated 4.6 out of 5 by 164191 reviewers.
Rated 5 out of 5 by LEBRWB Easier Every Year I would never do our taxes with paper and pencil, and would end up spending a huge amount of money to pay someone to do them. Turbo Tax has improved each year in its simplicity...or perhaps I have become more accustomed to using it! If you can read and comprehend the questions posed, your taxes will be done correctly. Try it! April 5, 2014
Rated 4 out of 5 by johns1000 Good product The only issue I have is the fact that Stock call and put are handled very poorly. Even if a automatic download ins not available it should be much clearer how to enter the required information. April 5, 2014
Rated 4 out of 5 by Marie33 Easy-to-use for trusts Turbotax Business is a bit of a misnomer as it is also used for trusts, and estates for individuals as well as for businesses. I've used Turbotax Business for over five years for Trusts, Estates and Nonprofit Businesses, all of which require different forms. Turbotax has always had all the forms I've needed and has walked me through the tax preparation with ease. I have learned of some changes in tax law, simply by noticing changes when entering data. I highly recommend Turbotax for Business. The only thing I don't like is that this program runs only on a Windows based PC. I own a PC laptop only to run this one program. While I could run it on a virtual machine on my MAC (Parallels or VM Fusion) or in BootCamp on the MAC, all of these solutions are clunky, slow (VM software) and/or prevent me from using my MAC for other things at the same time (BootCamp). April 5, 2014
Rated 5 out of 5 by bandbslay Turbo Tax 2014 Have been using for many years with great success. Review final copy with a CPA and usually pass with flying colors. April 5, 2014
Rated 5 out of 5 by NMitis Refund Due! This program is so easy! I love the fact it checks for any type of deductions to give you the biggest refund due to you. Ive been doing it for quite a few years now and have never had a problem! Love it!! April 5, 2014
Rated 5 out of 5 by Dilts Awesomely efficient!! I recommend Turbo Tax to everyone! There is no reason to be afraid to file your taxes yourself with the ease of the Professional Program Turbo Tax!! I have used them for a few years now and I return to them each year!! Thank You Turbo Tax for making filing easier!! April 5, 2014
Rated 2 out of 5 by Freedmeister tax software performs the minumum I've used turbo tax for years, and it NEVER imports correctly from Quicken, and it puts the entries in the wrong categories so it's very hard to tell where an entry taken from quicken ended up. It's very poor at any sort of analytics on where a certain expense would be best entered (I have a small business). I'm not interested in pretty videos. I want clear guidelines as to where to enter an expense, and concise explanations as to whether it is deductible (as well as lists of items that are deductible). Also, beware: not good or complete at calculating NH business enterprise taxes! April 5, 2014
Rated 4 out of 5 by SAXON29 Long-time satisfaction Overall have been a satisfied user for many years. This years IRS changes created a bit of confusion for me. It is times like that where I need simple but in depth guidance. Perhaps if you hired 1 person who has no experience with tax returns to review your guidance, it would be better. Thank you. April 5, 2014
Rated 5 out of 5 by markschoffstall TurboTax 2013 I have used TurboTax for over 10 years. Great again! April 5, 2014
Rated 4 out of 5 by Burdell Enabled Me to Survive Tax Season Overall TurboTax is superb,i.e., the best tax software I have ever used. There were two instances in which TurboTax let me down: 1) During the process, TurboTax gave me a commercial on how I could save money by making a contribution to an IRA. I went through all the entries, only to find that I cannot contribute to an IRA, because I am retired and had no "earned income." Given what I had entered already, TurboTax should have known that I had no earned income and could not contribute to an IRA this year. That would have saved me precious time. 2) My income in 2014 will be less than my income in 2013. In calculating my estimated taxes for 2014, TurboTax grossly over-stated what I must pay each quarter. In order to force TurboTax to do the proper calculations, I had to go on the support-community site and dig around to find that there is an obscure way to do what I needed. TurboTax should have provided that option AT THE POINT I NEEDED IT DURING ENTRIES. April 5, 2014
Rated 5 out of 5 by Cachu Thanks I did not expect to get money back and I will. The program also informed me of another state I would need to file taxes in - Turbo Tax did the work and I just pay a minimal amount! April 5, 2014
Rated 4 out of 5 by JayKayT Ohio Form IT SBD I have used Turbo Tax many years.I am not a tax accountant which is why I buy Turbo Tax! This year I felt as if I was thrown to the wolves with the Ohio form IT SBD. I don't understand the Ohio tax form or it's instructions enough to complete the form correctly. I finally mailed it to Ohio with a note attached - I'm sure it's filled out wrong. Why didn't Turbo Tax "go the extra mile" necessary to walk us through this form? I am very frustrated! I would appreciate a response. April 5, 2014
Rated 5 out of 5 by chaycoochi TTax2013 We've used TurboTax for over 15+ years and have never thought of trying another software product or tax service. April 5, 2014
Rated 4 out of 5 by Dessertdave Fun in the Sun New Capital Gain form is not clear. Only received a 1099S, but suspect that is treated as a 1099B. Then have to chose a letter for the new form. April 5, 2014
Rated 5 out of 5 by Arfu Makes my life easier The new home page was confusing in that it was difficult to figure out how to return to certain portions of the return. I used the question/search feature more than before, and the answers were very helpful, i.e. click on the three bars in the upper left to be able to look at any portion of the return at any time. April 5, 2014
Rated 5 out of 5 by securitymanDean Taxes 2013 It was great and easy and fast. No problems. April 5, 2014
Rated 4 out of 5 by Enriched Had issues but got support Worked with support for over 2 hours to try to resolve the issue. Finally reinstalled the application on a different PC and all was fine. Support staff were knowledgeable, patient and courteous. April 5, 2014
Rated 5 out of 5 by biblemanblog Ease of Use TurboTax makes filing taxes simple. As documents arrive you can enter them one by one an don't have to wait until the end to file everything. Giving to charities is easy with the assistance given by the online documentation software. April 5, 2014
Rated 1 out of 5 by Deezer678956 Far too expensive The expenses for filing federal and state refunds came to about 25% of what I was refunded. There were also some issues where information that I thought would have obviously been transferred from my federal forms to my state forms was not. If this is how it's going to be, I'll just go to a real-live person, and probably get a bigger refund for the same amount of money. April 5, 2014
Rated 5 out of 5 by CalvinLW Great Experience! The whole Turbo Tax experience is a God send! I've been using it since 2008, and I like to think I've grown and evolved with it. Every year I purchase the new version, and I've never been disappointed with its ease of use, transfer of information, calculations, and even presentation. Personally, I don't know how they keep coming up with improvements...but thank God they do! April 5, 2014
Rated 5 out of 5 by clsinnv Quick and Painless Although we didn't get anything extra, it was worth it to go through all the possibilities. April 5, 2014
Rated 5 out of 5 by Gutterguy14 Great service Turbotax is a great service and easy for anyone to use. Will use turbotax in the future. April 5, 2014
Rated 5 out of 5 by rphdarl Reliable as always I feel more in control in processing my own taxes and Turbo Tax helps me understand what each document is indicating that I am sent by work, banks, mortgage, investments, college tuition etc, then Turbo Tax guides me through entering this info in the right places and asks for things I may have overlooked. I learn something new every year from Turbo Tax to help me plan ahead and get the best refund for the next year. Turbo Tax has gained my trust year after year. April 5, 2014
Rated 5 out of 5 by DA6474 Works Good Have been using Turbo for over seven years with on problems. Their program and web page are easy to get around in. April 5, 2014
Rated 4 out of 5 by CJRice Some suggestions I've used TurboTax since it consolidated the old MacInTax...same company...same great product. Every year taxes get more complicated and harder to do without using the services of a CPA. However, TurboTax continues to make a hard job easier. It typically takes me 1.5 to 2 full days to do my taxes. By the time I'm complete, I feel good about the results and sleep well knowing that even if audited, I am paying what I owe and no more. It would be great though, if TurboTax provided a note area for explaining the deductions taken so the next year, when you access previous year's tax info, those notes would be available to read and help you understand what you used to make up that odd deduction. Additionally, when I do taxes, I always hold back some deductions in case I'm audited to give me a little buffer. It would be great if TurboTax gave you the opportunity to claim or hold that deduction. I'd rather pay the Feds $100 than try to cheat them out of a dime, but in an audit, unless you are represented by Tax Support, you're at the mercy of the IRS agent reviewing your return. April 5, 2014
Rated 5 out of 5 by Christea More Money! Loved it. My first year filing taxes on my own and It was easy! April 5, 2014
Rated 2 out of 5 by lenbobby over charging I purchased the turbo tax deluxe package. when I went to file my state taxes they asked for $24.99 to efile my state taxes. this is absurd and an over charge. April 5, 2014
Rated 5 out of 5 by beachbum15697 Simple , Easy, Fast Once you gather up all your documentation, it can be done in an afternoon with enough time for a nap. April 5, 2014
Rated 4 out of 5 by Vortex Sale of second home Second home sales was very hard to find. Should have it own entry by name Sale of second Home. April 5, 2014
Rated 5 out of 5 by ejkunion Quick and Easy TurboTax is a very useful and helpful program. For those of us who itemize, it is fast, reliable and backed by Intuit. Whenever friends ask for my advice regarding the use of a tax return program, I tell them that they can't go wrong with TurboTax. April 5, 2014
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