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TurboTax Customer Ratings and Product Reviews - page 8 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182860 reviews)
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Rated 4.6 out of 5 by 182858 reviewers.
Rated 4 out of 5 by building sale For two years in a row, I have had difficulty with the sale of nonresidentual buildings. Both years I originally did not check this H on the Schedule E Worksheet because I did not understand your Help directions. I had to pay for help. I would think you could make this easier to understand if you just added something like "for sale of property" after the word "disposition." Or at least simplify your Help directions. I happen to be an 86 year old widow with a PhD and I have found this one thing very frustrating. July 29, 2015
Rated 4 out of 5 by Tax Friendly I will reuse Turbo Tax again July 29, 2015
Rated 5 out of 5 by Terrific turbo Very easy to follow. Good Directions. July 28, 2015
Rated 5 out of 5 by Superb!! I love being able to double-click a box and have that open up a list box where I can enter various items line-by-line, such as job-hunting expenses or travel expenses. I have been using tax software since beta-testing days in the 1980s. DOS-based on a 386, mail in the disk. Things have come a very, very long way and I appreciate the product. I also appreciate all the developers' work that goes into it, plus the integration with various financial firms. Just a great product. Thanks again July 28, 2015
Rated 5 out of 5 by you helped me do it!! I will use it next year. July 28, 2015
Rated 5 out of 5 by Easy Have used for several years and really like. July 28, 2015
Rated 4 out of 5 by good, almost great I contributed 4K to HSA, employer 1K. W2 box 12 code W was 5K, labeled as employer contributions. In fact is was sum of both me and employer. I did not declare HAS so tax was computed on 5K. At review time TT did not notice that I had HSA contributions but not HSA declared.It should have generated a warning that I had illogical entries. I had to look on other (non TT) forums to find the cause of the problem. Hint to TT, fix this for next year. July 27, 2015
Rated 4 out of 5 by Overall its a good software... Its a great software, but it took me like 2 weeks to file the return... somehow I feel like it should have taken far less time than that... I wasted like 3 days stock downloading a Florida State Tax Return, just to find out later on that I didn't need it... July 27, 2015
Rated 5 out of 5 by Simplicity itself As someone who dreads filing, Turbo Tax is so easy it gets me to do it, because I know "it won't be all that bad". It grabs data from Quicken, which grabs it from my bank account. I did three years in three half days of work last year, and a fourth year today in just over 3 hours. I'm confident, also, that the software gets me the right deal. My effective tax rate is always lower than I fear it would be. An outstanding product. July 27, 2015
Rated 4 out of 5 by Outrageous State eFile Fees The fees for eFiling State returns are beyond the pale. I have paid $40 to $80 for federal taxes and one state return and then an additional $40 for any additional state returns, but on top of that you want to charge me another $25 per state return eFiling, a service that in this day and age should be included in the cost of your software, like the Federal return is. I have never paid these ridiculous fees to eFile a state return and I never will. The state eFiling should be included in the price of the state return. If you must charge something (I continue to fail to see why), I might pay no more than $5, but even then I would feel I was being ill used. July 27, 2015
Rated 5 out of 5 by Doing my taxes can be a challenging experience thanks to Turbo Tax I feel confident that I'll get the best return. July 27, 2015
Rated 4 out of 5 by Maximized my expectation Makes my life easy by making it possible for me to do it myself. I enjoyed the challenges of its review features. Very interesting software. July 26, 2015
Rated 4 out of 5 by State Refund Prior years the State return was electronically sent free. I was surprised to find this added charge at the end of the process. July 26, 2015
Rated 3 out of 5 by One of the worst programs to navigate, edit, change, etc. 3 out of 5 stars. Have used TT for 20 years or more. July 26, 2015
Rated 5 out of 5 by Good feelings i VERY MUCH LIKED COMPARING MY RESULTS TO OTHERS WHO FILED. It gave me an extra confidence in my own results. I also liked knowing how I compared to others in my income range. Try to find a way to get it back.Also find a way to carry over the addresses of the donation places to whom I donated items so that convenience is included. Also is there a good way for you to encrypt the TTax files after filing so that they are further protected? July 26, 2015
Rated 4 out of 5 by Tabular Data TurboTax (TT) has two problems: >Excessive screen clutter created by Smart Worksheets which cannot be turned off. >No way to see tabular data in simple tables for: -1099B Items / gains and losses / Form 8949 -Sch-K1 line items User is forced to drill down into Form 8949, using a clumsy scroll control, to see/edit each transaction from the broker. Why not present this in a simple table or grid as an option? I think Pro Series does this. User is forced to scroll through lots of screen space to find, enter, and access entry lines in Schedule K1s. Seeing a K-1 as a table (similar to how the TXF does a top down list) would make review and confirmation 10 times easier. The entire tax return's topside numbers should be visible as a table that a user can filter on category or amounts. Your UI designers seem to think presenting "picture images" of IRS Forms is all the user wants. In fact IRS forms are terrible designs for entry of data - an artifact of the 1950s. In UI design, we strive to present compact logical relationships in data that a user can see - this might be called a "Logical Model" of the data - which can sit aside the IRS Forms data model. If one can say the IRS has a concept of a "Data Model". One more thing: you might consider a tree hierarchy for the forms - they are all listed at one level. But in fact certain forms are children of other forms. For example you can't have Form 8949 without Schedule D. July 26, 2015
Rated 3 out of 5 by This year's format was the most difficult one to work with. I have been using TurboTax for more than 20 years and had difficulty revising entries, etc. Not happy with this one but used it anyway. July 26, 2015
Rated 5 out of 5 by Great Asset Detailed explanations and how to tutorials assist me every year, Turbo tax continues to go the extra mile to simplify a complicated task. July 25, 2015
Rated 3 out of 5 by needs to be more cleaar on what goes where July 25, 2015
Rated 3 out of 5 by Cheesy Too many commercials pushing to buy extra and over doing it with how well you have checked my returns. I don't like the fact that you downgraded the product and moved the investment section to a higher cost version. July 25, 2015
Rated 4 out of 5 by TURBO TAX USE July 25, 2015
Rated 5 out of 5 by Annual sanity assault I could not merge 2013 with 2014 because I had already started 2014. A STANDOUT reminder notice to import 2013 before starting would be helpful. On schedule E depreciation on real estate there should be an option to just enter an amount if already calculated and if not wanting to enter purchase price, land value, date, etc. and having turbotax do the calculations. July 24, 2015
Rated 5 out of 5 by Great This was a great help in filing my return. Much easier than trying to do it by hand. You caught many deductions I would have missed. I will certainly continue to use TurboTax in the future. Saved me both time and money. Paid for the minimal cost of the software many times over. I will recommend it to everyone I know. July 24, 2015
Rated 5 out of 5 by Easier than I though it would be! Best decision I've ever made to try this, I will come back next year! July 24, 2015
Rated 5 out of 5 by Finally Finished Have been using for 5 years some years it's easy sometimes I have a hard time with explanations. July 24, 2015
Rated 4 out of 5 by 2014 Remarks Overall good, would like to see a review at the end of the year on how well I prepared my own taxes. July 23, 2015
Rated 5 out of 5 by Surprised, pleased and confident I kept thinking my refund was too good to be true! But after the accuracy check and pouring over the forms directly I have confidence that this return is accurate. July 23, 2015
Rated 5 out of 5 by Great Pragram! Beautiful thing when used each year as it save all your info and fills it in the next year thus saving a lot of boring work of filling in basic fields. July 23, 2015
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