TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.584 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.584 (164736 reviews)
Rated 4.6 out of 5 by 164673 reviewers.
Rated 3 out of 5 by Greeneyedladifi The vote is still out This went pretty quickly. Seems like a lot of the extraneous questions that only apply to the 7% have been removed, YEAH!!! I was unable to upload my information from my pdf for 2012 so this meant I had to enter a lot of data over again BOOO! I was able to get my user id info but it said I had no return stored. I didn't like this. April 15, 2014
Rated 3 out of 5 by JJGMA Get the state returns in order I've been using Turbotax for years. I still have no idea if I'm doing it right, but no audits so far. My big complaint is that in all those years the state returns haven't caught up with the Federal returns - they're still much more confusing with far more quirks and inconsistencies. Plus, I didn't appreciate getting forced into a more expensive edition this year. My situation didn't change but Turbotax's business needs did, apparently. If I hadn't waited until the last minute I would have switched to another online package or even an accountant when the "upgrade" was foisted upon me. April 15, 2014
Rated 5 out of 5 by mary7906 this helps so much walks you through things that you would not think of, I love using Tubro Tax April 15, 2014
Rated 5 out of 5 by Desertfox72 Great software program I love Turbotax. Saves me hours of trying to do it by myself. They have all the tricks and insight into how to fill out the forms. April 15, 2014
Rated 5 out of 5 by KarenBK Glad it it Done! It is helpful that incomes/deductions reviews all, even though I don't use many at this time. It helps me feel like I am staying in touch and aware of tax reducing options in the future. I dread doing my deductions--even with Turbo Tax. But, again, staying aware of what is on the forms. April 15, 2014
Rated 5 out of 5 by AMSECCCCC Great help with my small business tax return A great program to work you way through the deductions and allowances for a small business, especially for someone who is just starting out in the business world. April 15, 2014
Rated 1 out of 5 by Jennifer2014 Charged $39.99 for a state filing that I don't even need to file?! April 15, 2014
Rated 5 out of 5 by dcjangel Didn't require a lot of time to complete April 15, 2014
Rated 5 out of 5 by KNOK Yea for Turbotax I highly recommend Turbo Tax. I was intimidated by my lengthly capitol gains (losses) which was the only reason I have previously had my tax return done by a paid preparer When I learned they could automatically be downloaded into Turbo Tax from my investment account, I was reluctantly sold. I was surprised at how easy it was. The only thing I would change is that each entry has to be checked for exclusion for the state return It would be good if there was a box to check to exclude all entries. April 15, 2014
Rated 5 out of 5 by HALFTRAK Good Product Like the Review process and Error correction. April 15, 2014
Rated 4 out of 5 by BikeMikeFL Great Time Saver I'm not sure if the bug in the sales tax deduction section was fixed by the update that was performed just before the error check, but I seem to remember that in previous years, TurboTax looked for updates as soon as the disk booted up, so the entire process used the most up to date software. Either you changed this feature, or something went wrong when I booted up the disk since no software upgrades were downloaded until I'd almost finished my return. April 15, 2014
Rated 1 out of 5 by kinseek Huge waste of money this year. This program is a wreck this year. After finishing my taxes it wouldn't allow me to e-file. It said there was an update that was needed. After downloading and installing the updates several times I gave up on e-filing. Then the program wouldn't print. Constant communications errors with the printer. I finally was able to save a PDF and take it to another computer to print it out. I have been a customer since the early 1990's. But will never buy from you again. April 15, 2014
Rated 5 out of 5 by cooolwitme GREAT GREAT GREAT MY FRIEND TOLD ME IT WOULD BE EASY. SHE WAS RIGHT. P.S. SHE COMPARED "TURBO TAX" WITH "DOING IT THE OLD FASHION PAPERWORK WAY", AND "SOME OTHER TAX SOFTWARE THAT SHE HAS", ALL OF THE NUMBERS CAME OUT TO BE THE SAME. TURBO TAX WAS EXTREMELY THOROUGH. I'M FILING ON APRIL 15TH AT 7PM WITH NO HASSLES AT ALL. PLUS YOU HAVE THE PIECE OF MIND OF BEING WITH A REPUTABLE COMPANY THAT WILL NOT CLOSE UP SHOP BY NEXT YEAR. I SHOULD HAVE USED THEM YEARS AGO. I WILL USE TURBO TAX AGAIN IF MY EMPLOYMENT REMAINS THE SAME NEXT YEAR. April 15, 2014
Rated 5 out of 5 by SpiritintheSky Tax Life line I found Turbo Tax home and business easy to use and follow. It's as simple as reading the question and filling in the appropriate information. Note: keeping all of your records and information handy and totaling all of your schedule c items ahead of time prior to starting helps move the filing along at a steady pace. Thank you Michael A. Chipman of Chipsoft and Intuit April 15, 2014
Rated 5 out of 5 by CZunit Good system, minor bg Turbotax continues to be amazing, but I did find a minor bug: When I went to split my refund to I bonds I put in a value of $1075. Which should allow me to get one of those $75 paper bonds. Well it threw a check error when I went to file and said it had to be a multiple of $50. So I put in 1150 (hopefully getting two and not 3 Keller bonds) but then it got very confused that my refund split amount was not totalling up right. So I stopped, went back to Federal review, clicked through and all was well. Minor bug but interesting, it needs to update I bonds if changed right before sending or allow the $75 bond. April 15, 2014
Rated 5 out of 5 by NicosDiane 2013 Turbo Review I love Turbo Tax have used it for years. April 15, 2014
Rated 4 out of 5 by Seattlelite Easy, but updates important I would give TurboTax 5 stars if it hadn't become hung up 2 years in a row by needing updates for parts of my return. This year, it was the state sales tax deduction section. I had to Google my question to find that I needed to download updates through the "Online" menu tab. It would be nice if TurboTax recommended doing this within the program whenever it runs into a section it doesn't have the information to complete. Even better, it should recommend this step before you even start your return. Last year, there was a similar section (possibly also the sales tax section). Unfortunately, the update wouldn't load properly onto my home Mac, so I had to start my return over again on my work PC. This cost me a few hours. April 15, 2014
Rated 5 out of 5 by readspec1 Best tax program on market I compared three programs side by side and Turbotax was not only the most user friendly and most easy to understand, but it was easiest to navigate and allowed me to get the best refund of the three. April 15, 2014
Rated 5 out of 5 by blazebeat Turbo Tax Rocks!!! It took me a while to figure out but once I got rocking, I was rolling. Awesome program. April 15, 2014
Rated 5 out of 5 by CindyWE Simplicity and user Friendly Great product and readily accessible by not having to mandatorily utilizing internet unless you have questions. April 15, 2014
Rated 5 out of 5 by Meninblack2002 Money man Doing my taxes with turbo tax, was painless and easy. I'm also very happy with my tax refund and the cost of using the service is very reasonable. I will always use Turbo tax!!!! April 15, 2014
Rated 4 out of 5 by MariyaT Really easy and helpful!!! Overall I enjoyed using Turbotax. It was easy, step by step, and went faster than I thought it would. I will definitely be using Turbotax next year! April 15, 2014
Rated 5 out of 5 by whizzer52 Another great year of Turbo Tax handling anything. I have been using TT for over 10 years, and it keeps getting better. This year I had not taken all of my IRS MRD and TT handled it with no problem. I could not do my taxes on my own without TT. April 15, 2014
Rated 5 out of 5 by MAAW Great resource I've used Turbo Tax for many years. It's a great resource; thanks. April 15, 2014
Rated 1 out of 5 by OkinawanMatt Outliers will be left wanting Turbo Tax has always been helpful with their easy guides, pop-up explanations, and wizards that can auto-fill your forms in the background. However, there are certain situations that cannot be over-ridden. For example, the system has never accounted for students earning a second baccalaureate, which will throw errors with its education deduction section in the software. As another example, if a W-2 shows multiple local state/city taxes, the software will auto-fill the state tax section even if the form is not necessary for local school district taxes. There's no "delete" button and no way to remove these entries, so the local state/city will audit your paperwork every year since you end up submitting incorrect forms that MUST be included if you e-file through the TurboTax software (there's no way to delete or tell the software not to include the erroneous paperwork). Even starting from a clean slate with no previous imports will still create these errors. Also, the software will say that there are no errors during the designated error checking step, but will warn you of an error after you have paid to submit via e-file; at this point, there's nothing that can be done as the only possible option is to digitally sign the paperwork and hit "submit" (or to eat the processing payment and quit out of the software to manually file the paperwork). I assume that I will be audited again by my state for the wrong two forms that TurboTax decided to send on my behalf. The "low risk of audit" and the "guarantee" mean very little when this is the third year that the software has announced that it has "caught an error" after the error-checking process. April 15, 2014
Rated 4 out of 5 by cwoodall Great to use, as always I've used TT for years. My only problem this year (which I haven't had in years past) is that I started my return under a general use profile which lacks admin privileges. I couldn't simply enter the admin password when it came time to update TT, I had to switch users and update under the admin profile, which I've never needed to do before. April 15, 2014
Rated 3 out of 5 by thethrillamilla Hard to add free state to federal free PA stopped doing their own returns, and referred me to several third party vendors. I had already done my federal through turbotax, thought state would be easy. Was very easy, but couldn't get out of federal free edition to freedom edition. Had to pay the 29.99 to file state, but am getting it reimbursed. Next year, I hope I make enough to have to pay for my return, but if I don't I will definitely start in the freedom edition! April 15, 2014
Rated 5 out of 5 by googoogaga We used an accountant for years and we are very organized so we tried Turbo tax and saved money. The software is really easy to use and I like the encouragement along the way with the tips and suggestions. April 15, 2014
Rated 5 out of 5 by delkje Outstanding!! I have been using Turbo Tax for the past 10 years and always very pleased!! April 15, 2014
Rated 5 out of 5 by rpoint46 Taxes Made Easy! I have been using Turbo Tax for years. I use the Home & Business version. It is intuitive. Instructions are clear. Support provides clarity and gives comfort when questioning certain types of entries and reasons why. It is a quality product that has only gotten better with time. Thanks, Turbo Tax, for making taxes easy. April 15, 2014
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