TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5939 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5939 (161244 reviews)
Rated 4.6 out of 5 by 159472 reviewers.
Rated 4 out of 5 Like the Easy Use! I have always used Turbo Tax because it is easy and reliable. I am not happy this year that I had to e-file my state return. I don't think that I should have to pay to file something that I can mail in and that I did not get the choice. I don't think that is right. April 14, 2014
Rated 4 out of 5 Splendifforus In general a great product. would like for all revisited questions to be saved. It seems as if radio buttons do not save previous responses. April 14, 2014
Rated 5 out of 5 Simple easy and affordable. April 14, 2014
Rated 5 out of 5 Great Product I've used this product for the past umpteen years and have never been disappointed. It is easy to understand and follow. All you have to do is gather the info needed to plug into the questions asked. The program does everything else for you. Better than going to a real person...saves time!!! April 14, 2014
Rated 3 out of 5 A Yearly Terror I have several 1099-R incomes from one source. It is extremely uncomfortable for me to type the same information, especially since the font is small (fix that!), in each form. Is there some simple way to create a template that I can simply copy and paste from form to form after completing the template once? Perhaps, something like a "master" form? I had to make some simple corrections but it was annoying to go through the parts of forms that didn't change. April 14, 2014
Rated 4 out of 5 Overall it was a good experience. Yearly summaries and comparisons are also helpful double check tools. April 14, 2014
Rated 3 out of 5 I did whole return in about 1 hour.... I accidently hit the "X" and lost EVERYTHING..... you should build in some SAVES.... I had to re-enter everything that took about another 35 minites that I felt was wasted time....... because you do have to hit the X sometimes to close a screen..... but, that was the wrong one. I still feel this is way too repeaticious and lots of extra wasted paper when printing. April 14, 2014
Rated 4 out of 5 by TP2014 Turbo Tax changes over the years. I have been using Turbo Tax over 10 years. The past 2 year returns have become more complicated and less user friendly. I hope this trend does not continue. April 14, 2014
Rated 4 out of 5 Pretty Awesome I love TurboTax! It's so easy to use. Just took me under an hour to get it all done. I even took a break in the middle to try to process my state taxes throughout the California tax page to process my return there (to see if I could save some $ - Turbo Tax does it for you but charges you extra if you want to submit that state return through them as well...) --->Turns out the state page was going to give me more than >$200 less than what TurboTax is guaranteeing! <--- Is this possible? $181 from the state page (, versus $431 from TurboTax! I'm kind of baffled; but in the past 3 years they've never messed up my taxes. So I opted to pay the extra $40 to file state through them (because I love extra money). All in all I spent way less $ than I would have on someone else doing it for me, and less time than to cook some moderate spaghetti sauce. I call that a win. Overall great. However they do a nearly-automatic upgrade you have to watch up for if you're trying to save money. You have the option to review it all before you submit. April 14, 2014
Rated 5 out of 5 by LittleOtter LOVE TURBO TAX! I love that Turbo Tax is so thorough and thinks of everything! We've been using this software for years and would never dream of doing taxes differently. Thank you, Turbo Tax!! April 14, 2014
Rated 5 out of 5 2013 Way Returns I have used Turbo Tax for several years and saved a lot of money. They cover all the bases! Would never go back to a for-pay service like H&R Block because you lose every year by their high fees. April 14, 2014
Rated 1 out of 5 Holey Moley I've used Turbo Tax for years but I'm probably going to look for a different vendor or way of doing it. Because I have to file tax returns in 2 states as the governors won't agree, Turbo Tax has found a great way to stick it to me again. $45 for a 2nd state plus $20-30 for filing each of both states, all on top of the original ca. $50 for the software. By the time I'm done, I've got ca. $160 into this little venture, half of it because I have to file in 2 states. I've gone to sending in the state returns by snail mail because I think TurboTax has gone way overboard. And that on top of the state software's been marginal at best. Explanation for state software is not good, if at all. My WI software says I don't qualify for homestead credits because I'm younger than 18, older than 62 and a dependent, or haven't lived in WI for the whole year - none of which is correct. April 14, 2014
Rated 3 out of 5 I have used Turbo Tax for several/many years and though it moved along well, the transitions were much better in prior years. Unable to go to a specific deduction, when I needed to edit specific items. April 14, 2014
Rated 5 out of 5 dependent on turbo tax We are so dependent on Turbo Tax as individual tax payer. The tax code is so complicated that it seems an insurmountable task to prepare one's tax return on one's own. It's pure blind faith to rely on Turbo Tax folks to write the program that would comply with fed and state tax law. God forbids if the program is wrong and one ends up getting in trouble with the government. April 14, 2014
Rated 5 out of 5 A Billion Unclaimed This is a simple easy to follow, mistake-proof way of doing your own taxes. Even with a donations home ownership interest and college this is a simple process!! April 14, 2014
Rated 5 out of 5 by Lynn95961 Tax Time I hate everything about tax time- except for Turbo Tax. Can't get thru the season without it! It is so easy to enter information and I feel confident I am following the tax laws while maximizing my deductions. April 14, 2014
Rated 5 out of 5 Friendly Refund! TurboTax is so awesome!! It felt good that I can do it instead of depending outsider or stranger to do our tax. April 14, 2014
Rated 3 out of 5 It's probably the best, but too expensive. I have been using TurboTax for a long time. This is the first year that I considered jumping ship. Unfortunately it is April 15th but next year, I will research alternatives. $114 BUCKS, AND I HAVE TO DO THE WORK. I'm not cheap but I think it's a bit high. I would love to see some discounts for those that have been filing with TT for the past 10+ years. April 14, 2014
Rated 4 out of 5 Helpful I appreciated the help! April 14, 2014
Rated 4 out of 5 There were changes up to the last minute. This should not be an issue. Tax law should be set in stone prior to the end of the "current" tax year. Don't know if this is a Turbo-Tax issue or Federal/State Government issue. April 14, 2014
Rated 5 out of 5 very easy to amend hopefully this will be easy to file April 14, 2014
Rated 4 out of 5 Good Federal, not impressed with State I have happily used TurboTax for my federal return for many years. This was my first year living (partial year) where there is State Income Tax and I tried to use the TurboTax state software. My company had mistakenly started paying Tax to the new state, before I actually moved. TurboTax State did not allow me to edit the form to adjust for the error, so I ended up doing the state taxes manually with downloaded forms from the government website. The TurboTax State form helped speed me through some fields, but it was still very frustrating, and at one point, I never could find out how TurboTax possibly came up with a particular income number, when I only had two numbers to add. There is a significant quality difference between the Federal and the State versions. I will probably not pay the extra for TurboTax State next year. April 14, 2014
Rated 1 out of 5 program would not update so I could not efile April 14, 2014
Rated 4 out of 5 by mooche I thought when I purchased Turbo Tax I could file up to 5 federal returns and 1 free state returns. I filed 2 PA state retuns and had to pay $24.99 for eash return. Where is my free state filing? April 14, 2014
Rated 5 out of 5 Thanks Wish that once you buy Turbo Tax all E-File are paid for, or a version of no E-File as well. I mailed in my returns but anyway all said and done, e-flie is better if you owe but honestly if you need your funds quick then do it earlier with e-file but otherwise mailed is best!. JR April 14, 2014
Rated 5 out of 5 good job printing forms April 14, 2014
Rated 5 out of 5 by donomics Easy No issues and easy to use April 14, 2014
Rated 3 out of 5 TT(Turbo Tax) becoming more complex - TT(Turbo Tax) does not transfer all pertinent data from previous year?s return. My 2012?s tax return is on the same computer that I completed 2013?s tax return, and it?s in the ?pdf? format. However, I had to keep referring back to 2012?s tax return in order to provide that necessary data for the 2013 tax return. - the process that TT(Turbo Tax) uses for completing the tax returns seems to be getting more completed each year. - when going back to review or edit a section of the return that has already been entered and saved, the program makes you enter the data over again, even if there were no changes made. Entirely too much repetitive data entry. April 14, 2014
Rated 4 out of 5 Need better checking I feel that the review should have caught that I had no state tax entry from the prior year, either additional income or a payment. I have been making state payments for several years, so there was history in TurboTax. I was manually reviewing the return and my 2013 payments when I caught the check for the prior year state taxes due. I'm not sure how this was missed during the step-by-step process (which I went through), but the final review should have alerted me to check my prior year state tax transactions. April 14, 2014
Rated 5 out of 5 Awesome! Used Turbo Tax for years. Switched to H&R Block to give it a try last year. HATED IT AND CAME BACK!! April 14, 2014
Please stand by...
We're out gathering the most recent reviews. It’s worth the wait, promise.
We're out gathering the most recent reviews. It’s worth the wait, promise.