TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.584 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.584 (164736 reviews)
Rated 4.6 out of 5 by 164594 reviewers.
Rated 5 out of 5 by jillygirl Whoosh-Saved by Turbo Tax another year !!!!!!!!!!! I recommend Turbo Tax for anyone. The software is user friendly and you can ask questions at any time. Both Federal and State taxes were easy peasy with Turbo Tax !!!!!!! April 15, 2014
Rated 5 out of 5 by retinkit Awesome! I will never go back to H & R Block! April 15, 2014
Rated 3 out of 5 by arm4006 Filing Return I was shocked and outraged at the amount charged by a third party service provider. What services are they providing for the amount that was charged to process a credit card payment? They are incurring no risk; my credit card company is assuming all the risk. Is there no more reasonable third party available? Because the cost is so high for e-filing, I will never again use that service. April 15, 2014
Rated 5 out of 5 by Gnarly Made filing easy! Got my return prepared with a minimum of hassle. April 15, 2014
Rated 4 out of 5 by MamaYuen Tax Filing made easy online Turbo Tax is still by far the best product for the preparing & filing taxes. However, this was the first year I completed online instead of purchasing desktop version. Not sure if the changes were due to application method or part of new year's release. I felt the desktop versions had more areas for self review and self correction. April 15, 2014
Rated 5 out of 5 by Jimmy1220 You guys rock!!!!!! I recommend TurboTax to everybody!!!! April 15, 2014
Rated 5 out of 5 by RNW1 Excellent Product I have used Turbo Tax for years. The interview process works great to lead you painlessly through all parts of your return preparation and filing. Seeks adequately detailed information to address even very unusual tax situations with question anyone could understanding. Provides links to access more detailed information about each area if you need it. The tabbed interface structure allows you to easily move to any point in your return to review or make changes. I tried H & R Block's software 3 years ago and found it confusing to use. Will stick with Turbo Tax from now on. April 15, 2014
Rated 4 out of 5 by FISHING4FUN LIKED PREMIER OVER DELUXE I DID NOT DOWNLOAD UPDATEDS WHEN I STARTED. IF TURBO TAX INDICATED I SHOULD, I MISSED THE COMMAND. THEREFORE, CAP GAINS SECTION DID NOT CLEARLY FOLLOW FORM8949, PARTS I AND II. AFTER FINISHING ALL ENTRIES, I RECEIVED THE PROMPT TO DOWNLOAD UPDATES. CONFUSION CAUSED ME TO REVISIT G/L AND RECLASSIFY ENTRIES. April 15, 2014
Rated 5 out of 5 by JadeBleu improved TurboTax has really improved. It's great to use this year after year. Some of the issues that I have had previously, such as difficulties in over-riding the popup additional info boxes, have been handled better. April 15, 2014
Rated 5 out of 5 by MalikaMonique Awesome refund wow Customer service was very helpful April 15, 2014
Rated 3 out of 5 by Henry64 Some things went well Importing TXF file saved so much time and was the reason I went with Turbotax. Navigation was tough... no trail of screens you have been through. It was hard to go back and find things if I realized I made a mistake on something. Also I couldn't import my Quickbooks online data which was frustrating because it is an intuit product to and I assumed they would speak to each other. I guess overall it was not terrible but some of those things could be improved for paid for software. April 15, 2014
Rated 3 out of 5 by EdPlo55 Couldn't pay my on-line filing state tax fee Worked great as usual... until I went to file online. The package I had was pre-paid federal filing, but when I tried to pay by credit card for my state e-filing fee, kept getting session time out. My internet connection was fine for everything else, problem was obviously on TurboTax end. I filed the federal, but now will be late on state. Disappointed with this to say the least. April 15, 2014
Rated 5 out of 5 by LastMinuteFile1 Procrastinating was never so easy! I have used TurboTax for several years now. I love the ease of coming back year after year. Seeing last year compared to this year helps confirm I'm entering things correctly. Quite honestly, here at 9:20 p.m. on April 15, I should be upset that TurboTax is a procrastinator enabler. :-) Thanks for the peace of mind TurboTax. April 15, 2014
Rated 5 out of 5 by Mario1956 Always Satisfied Easy to use. Would recommend to anyone. The add-ons total up quickly, however, and can easily double wht you pay for the Turbo Tax Software initially. But IMO it's worth it. Still cheaper than paying someone to do it for you. April 15, 2014
Rated 5 out of 5 by rxlane Superb Customer Service Best Users experience thus far and will continue to use turbo tax for years to come. :) April 15, 2014
Rated 5 out of 5 by RowRow Totes my quotes?? TurboTax was the logical choice to file my taxes for the first time. It is free and at first I was a little leery, but with my budget free is music to my ears. It's logical intuitive design made navigating the website very easy. That made me very comfortable using the software. The blue links are very helpful and provide extra information about certain sections or pieces of info you need to file. A very helpful feature for those who might not know what each section calls for. April 15, 2014
Rated 5 out of 5 by bjs242424 Such User Friendly software Great software! April 15, 2014
Rated 5 out of 5 by bjdiaz1 Heavy hearted becasue I am paying a ton of taxes. Recommendation... don't procrastinate! You'll be sweating bullets trying to find all the needed information you 'thought' had handy in a manila envelope. I know some things went through my shredder mixed with the junk mail. Try to go electronic with all your statements. I need to ask my employer to increase my withholdings #new W4 to file# April 15, 2014
Rated 5 out of 5 by WayneEd IHeartTurboTax I love this thing! Really makes tax time painless. When I file, feel confident I haven't overpaid. Peace of mind . . . hard to put a price on that! Am a customer for life! April 15, 2014
Rated 5 out of 5 by VUCrusader Done it Again! Overall a complete and helpful tool that increases in value as add-ons (a.g. It's Deductible) become reservoirs for timely information that's just imported when doing itemization of deductibles. The filing can be completed in hours not days. April 15, 2014
Rated 5 out of 5 by JGratton Fast and Efficient I have used Turbo Tax for a few years now and it just gets easier every year. I would recommend this to anyone who wants to file electronically. April 15, 2014
Rated 1 out of 5 by RRRVVV Too Expensive!!!! I am not paying these exorbitant fees ($75 for software) (2 State Returns) (EFiling fees) I won't spend the money next year for TurboTax April 15, 2014
Rated 2 out of 5 by dkfjkdsjak1 Good solution, but surprise 2.49% Credit Card Fee Very good features / functions. However, If you would like to use a credit card to pay your taxes, beware of the 2.49% credit card convenience fee after completing your return. April 15, 2014
Rated 5 out of 5 by Masapion23 Excellent Way to File Tax Returns! Overall, it was a pleasant experience filing this year's tax returns. It was easier and quicker than I expected originally to complete the whole process. April 15, 2014
Rated 5 out of 5 by Louise58 Easy to follow I have used Turbo tax for the past two years and it's was very easy to do. The instructions tool were helpful. April 15, 2014
Rated 5 out of 5 by palacekeeper Online question searches were surprisingly good! I was concerned about filing my taxes this year since I bought a new house and sold my old house - wasn't sure of the tax implications. TT did a great job in answering my questions and walking me through the scenarios I was unsure of. In the past, on occasion, I've chosen the option to pay someone to review the return when a few things were unclear. But this year, every question I had was answered on the community search feature - impressive. April 15, 2014
Rated 5 out of 5 by KarenJayR Awesomeness! This was an amazing site to file my taxes, quick and easy!! April 15, 2014
Rated 5 out of 5 by MrTBallyard Easy as 1.2.3! I've used TurboTax for years and love it! This year I transposed a digit in a social security number, but TurboTax caught it, we corrected it, and I was able to e-file on time! April 15, 2014
Rated 5 out of 5 by stfollos excellent tool Very user friendly and satisfying experience using Turbo Tax software. April 15, 2014
Rated 2 out of 5 by stinky5 you must fix your update system You cannot require people to have to delete files to update the software. Fix it already. Two years in a row I've had to drill into my computer applications preferences and delete files just to apply the updates. FIX IT!!! April 15, 2014
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