TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5961 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5961 (160232 reviews)
Rated 4.6 out of 5 by 159472 reviewers.
Rated 3 out of 5 Needs Better Help Files The older versions of Turbo Tax had several direct links to help files (not internet websites) which you could click on found in the current page you're working on. The links would pull up help file in a new window which was directly related to what you were working on. These were so helpful. PLEASE BRING THESE BACK TO TURBO TAX! Also, it would be informative to be able to compare the past 2 previous tax years. DON'T CHARGE US TO E-FILE RETURNS!!! Heck, we've already paid a fair amount for your software! Like E-Filing is some special, special, costly, luxury. IT"S NOT! We're taxed enough already! April 14, 2014
Rated 5 out of 5 The only Tax software I've needed Just finished my 9th tax return on Turbo Tax. 10-year Anniversary coming up in 2015. I?ve put this software through the wringer. Multiple rental properties, 1031 exchanges, changes in state residency, stock/options trading, it?s been able to deal with them all. Very pleased with TurboTax and I recommend it to anyone. April 14, 2014
Rated 4 out of 5 Mostly Satisfied Overall I am satisfied with TurboTax. I had an issue with the data import from my 1099s but everything else worked well. Nice to have electronic copies available and great that TT saves my data from year to year. April 14, 2014
Rated 4 out of 5 by teachLD Do it Yourselfer I've used Turbo Tax for 3 years. I have been satisfied with the process. It is fairly easy to use. I would like the option of printing a blank tax return and forms prior to completing my online tax return. It makes it easier to feel confident that information is placed correctly. April 14, 2014
Rated 4 out of 5 10 Years of Turbo Tax The graphics and feel of some of the older versions seemed more personal and as mentioned, I miss the Fortune magazine contributors and their audio clips. Turbo Tax is still very much my "Go To" software, but this year I found the box numbers did not line up for my military 1099 R. I went back and checked thinking I had made an incorrect selection, but I could not find the solution. April 14, 2014
Rated 5 out of 5 Turbo Was the Team for 2013 Your prompts were very easy to follow and complete. The time involved was very short compared to some others whom I have filed with in the past. Thank you for making it easy to e-file my forms and also to be able to print the payment vouchers needed to pay by check. April 14, 2014
Rated 5 out of 5 Couldn't Be Easier! It's a daunting task, doing your own taxes, but with TurboTax, the pile of forms and receipts you have been squirreling away all year dwindle quickly with every click of <continue>! You already know the answer to every question it asks, so why NOT let TurboTax help you through it! April 14, 2014
Rated 5 out of 5 Awesome Help Awesome product. Love the fact that all of last years information can be directly imported without doing hours of research. Also imports w-2's for the current year, if they are available. The step by step progression, along with the lookups for further information is really helpful. I did ask a question online and the prompt response was really good - and helpful. You really do make it easy. If there was one thing I would add it would be to have a copy of the actual form to view as you complete it in a pop-up box. April 14, 2014
Rated 5 out of 5 Did it in the nick of time! This is my 12th year with TurboTax, but I had some new challenges with my "stuff" this year ... "Got 'er done"! April 14, 2014
Rated 5 out of 5 by Hoskinsrus Gets Better Every Year As repeat customers of Turbo Tax, we have complete confidence that our return will be calculated properly and easily. April 14, 2014
Rated 2 out of 5 Getting worse as the years go on (but still good) I've Turbotax'd my returns for the last 6 years. Once you're in you're in, right? It's incredibly convenient to have all your priors in one place and things just auto-populate when you start a new return. I found this year's version a bit annoying, though. It was not as smooth or intuitive (sorry Intuit) as the 2012 version, which again was not as etc as the 2011. And Jeez, the selling that goes on in this thing now. If I'm shelling out close to $100 for the service, could you please spare trying to sell me all sorts of junk? E filing was a no-brainer for me, but I'm so put off now that H&R Block sounds like it might be the way to go next year. I haven't looked into other E file solutions, but I get the feeling I'm just going to be 'upsold' bloody refund credit cards, Amazon gift cards, etc on them too, which is a very depressing thought. April 14, 2014
Rated 5 out of 5 by DavidKnex Solid Program The process of completing taxes is never fun or easy, but use of Turbotax simplifies it as much as can be expected. Carry-over of information from year to year is a real plus, as is the electronic filing option. April 14, 2014
Rated 1 out of 5 after multiple attempts to e-file, was unable to do so because turbotax kept requesting update. after updating multiple times was STILL UNABLE to submit after paying the state fee to do so! April 14, 2014
Rated 5 out of 5 Plain I have been using MacInTax and TurboTax for over 20 years. Thoughout that time, my taxes have ranged from simple to complicated. I've even been audited - to the IRS's satisfaction. This year, my family's estate accountant said he was amazed that I complete my own taxes. I couldn't do it without TurboTax. Plain and simple. April 14, 2014
Rated 5 out of 5 by vickyG15 Super easy! I have been using turbo tax for 4 years and I love the ease of filing my taxes right from home. At first I was nervous that it would be difficult to follow. I was pleasantly surprised at how quick and easy it was. They work with you step by step. How much easier can you get! April 14, 2014
Rated 3 out of 5 Middle of the Road It seemed like I spent a lot more time doing my taxes than it would have if I went and paid to have it done. I'm going back to the old way which was less stressful... April 14, 2014
Rated 5 out of 5 by Toney3574 Turbo Easy This is the simplest and most conscientious review of taxes for the layman that I can imagine. If it got any easier I'd think something was wrong. This is Turbo-Fast, Turbo-Efficient, Turbo-Easy. I'm done! April 14, 2014
Rated 5 out of 5 by BigDog123 Taxes are Done! Overall, a very simple process. It captured everything we had to submit and asked for deductions we would have never thought about. April 14, 2014
Rated 3 out of 5 Expensive Don't like the $25 fee I had to pay to e-file state tax return April 14, 2014
Rated 5 out of 5 fantastic the print for records and print to file are not as easy to use as the rest of the program..... April 14, 2014
Rated 5 out of 5 by BakerHousehold Easy program I love this program. I am always pleased with the process of Turbo Tax. April 14, 2014
Rated 5 out of 5 Very Helpful Great software! The guided step process really helps understand what is required or what has changed. April 14, 2014
Rated 5 out of 5 by JoeyinSprHill Says what it does, does what it says Have used Turbo tax for 10+ years and love the product. April 14, 2014
Rated 4 out of 5 2014 FED TAX Filing I almost missed a deduction for St Sales Taxes. Turbo Tax did not prompt me to go back to correct. April 14, 2014
Rated 5 out of 5 by joritian Depend on every year Great program, another great experience in using TurboTax April 14, 2014
Rated 5 out of 5 So simple and stress-free I haven't stressed about filing my taxes since I started using TurboTax a few years ago. I trust that I will get the biggest refund available to me with the least amount of fuss. April 14, 2014
Rated 5 out of 5 by uvasa Love - I feel like CPA I've been using Turbo tax for last 5 years and have made me look like CPA. Love IT. April 14, 2014
Rated 4 out of 5 Very user friendly I have been using Turbo Tax for more than five years and each year the product changes slightly making me feel that sections are being missed. This causes me to go to the form section to make sure that the data is there. I believe that more explanation should be given before moving to another section; for example, the software could state "that a particular section or form is not needed because........" instead of moving forward. April 14, 2014
Rated 5 out of 5 need to get turbo tax if you need something to make life easier and fast go with turbo tax because they ask all and re-ask of you forgot something. April 14, 2014
Rated 5 out of 5 by SMCOMTE4 AWESOME LOVED FILING OUR TAXES THIS WAY... WE'VE BEEN USING TURBO TAX NOW FOR ALMOST 10 YEARS. April 14, 2014
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