TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5843 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5843 (164656 reviews)
Rated 4.6 out of 5 by 164594 reviewers.
Rated 5 out of 5 by readspec1 Best tax program on market I compared three programs side by side and Turbotax was not only the most user friendly and most easy to understand, but it was easiest to navigate and allowed me to get the best refund of the three. April 15, 2014
Rated 5 out of 5 by blazebeat Turbo Tax Rocks!!! It took me a while to figure out but once I got rocking, I was rolling. Awesome program. April 15, 2014
Rated 5 out of 5 by CindyWE Simplicity and user Friendly Great product and readily accessible by not having to mandatorily utilizing internet unless you have questions. April 15, 2014
Rated 5 out of 5 by Meninblack2002 Money man Doing my taxes with turbo tax, was painless and easy. I'm also very happy with my tax refund and the cost of using the service is very reasonable. I will always use Turbo tax!!!! April 15, 2014
Rated 4 out of 5 by MariyaT Really easy and helpful!!! Overall I enjoyed using Turbotax. It was easy, step by step, and went faster than I thought it would. I will definitely be using Turbotax next year! April 15, 2014
Rated 5 out of 5 by whizzer52 Another great year of Turbo Tax handling anything. I have been using TT for over 10 years, and it keeps getting better. This year I had not taken all of my IRS MRD and TT handled it with no problem. I could not do my taxes on my own without TT. April 15, 2014
Rated 5 out of 5 by MAAW Great resource I've used Turbo Tax for many years. It's a great resource; thanks. April 15, 2014
Rated 1 out of 5 by OkinawanMatt Outliers will be left wanting Turbo Tax has always been helpful with their easy guides, pop-up explanations, and wizards that can auto-fill your forms in the background. However, there are certain situations that cannot be over-ridden. For example, the system has never accounted for students earning a second baccalaureate, which will throw errors with its education deduction section in the software. As another example, if a W-2 shows multiple local state/city taxes, the software will auto-fill the state tax section even if the form is not necessary for local school district taxes. There's no "delete" button and no way to remove these entries, so the local state/city will audit your paperwork every year since you end up submitting incorrect forms that MUST be included if you e-file through the TurboTax software (there's no way to delete or tell the software not to include the erroneous paperwork). Even starting from a clean slate with no previous imports will still create these errors. Also, the software will say that there are no errors during the designated error checking step, but will warn you of an error after you have paid to submit via e-file; at this point, there's nothing that can be done as the only possible option is to digitally sign the paperwork and hit "submit" (or to eat the processing payment and quit out of the software to manually file the paperwork). I assume that I will be audited again by my state for the wrong two forms that TurboTax decided to send on my behalf. The "low risk of audit" and the "guarantee" mean very little when this is the third year that the software has announced that it has "caught an error" after the error-checking process. April 15, 2014
Rated 4 out of 5 by cwoodall Great to use, as always I've used TT for years. My only problem this year (which I haven't had in years past) is that I started my return under a general use profile which lacks admin privileges. I couldn't simply enter the admin password when it came time to update TT, I had to switch users and update under the admin profile, which I've never needed to do before. April 15, 2014
Rated 3 out of 5 by thethrillamilla Hard to add free state to federal free PA stopped doing their own returns, and referred me to several third party vendors. I had already done my federal through turbotax, thought state would be easy. Was very easy, but couldn't get out of federal free edition to freedom edition. Had to pay the 29.99 to file state, but am getting it reimbursed. Next year, I hope I make enough to have to pay for my return, but if I don't I will definitely start in the freedom edition! April 15, 2014
Rated 5 out of 5 by googoogaga We used an accountant for years and we are very organized so we tried Turbo tax and saved money. The software is really easy to use and I like the encouragement along the way with the tips and suggestions. April 15, 2014
Rated 5 out of 5 by delkje Outstanding!! I have been using Turbo Tax for the past 10 years and always very pleased!! April 15, 2014
Rated 5 out of 5 by rpoint46 Taxes Made Easy! I have been using Turbo Tax for years. I use the Home & Business version. It is intuitive. Instructions are clear. Support provides clarity and gives comfort when questioning certain types of entries and reasons why. It is a quality product that has only gotten better with time. Thanks, Turbo Tax, for making taxes easy. April 15, 2014
Rated 4 out of 5 by PAUL0306 2013 FILING EXPERIENCE Overall, this was a good experience. I was not able to transfer information from my 2012 return this year. However, it was easy to enter the information manually. I took the opportunity to refresh myself of changes to tax laws. April 15, 2014
Rated 2 out of 5 by carolynk1 bad for spouses who live in different states It's great for federal. BUT if you are 1) spouses who live in different states and 2) are married filing jointly for federal, the program requires you to create a mock married filing separately return in order to import each spouse's separate info into the appropriate state returns. There should not have to be this time-consuming step when the fed return info already has the appropriate info #resident status, income) for each spouse. April 15, 2014
Rated 4 out of 5 by VijaySingh Great Product its a great tool and guides one through all the steps with great examples - as needed. April 15, 2014
Rated 5 out of 5 by BearHug Easy Filing I have been using Turbo Tax for many years around 8 or more. I find the application improving each year and appreciate the instruction windows you provide to help guide me in making decisions. Will stick to this application in the future because of how easy it is to complete my taxes. Keep in mind my taxes include a schedule C for rental property. April 15, 2014
Rated 5 out of 5 by chacha2014 2014 Turbo Tax Review Turbo Tax is a very good product, and very comprehensive. April 15, 2014
Rated 5 out of 5 by KMK1234 User Friendly and Quick Turbo Tax has a program for all types of tax situations. It is easy to use with very helpful guides so that you can maximize your refund. Great review at the end of your return checks for the likelihood of an audit based on how you prepared your return. April 15, 2014
Rated 5 out of 5 by WendyCB Quickly completed need to be able to delete a form, if it points out an error.. You may not need that form, and can't seem to remove it, until you go back and search for it. April 15, 2014
Rated 5 out of 5 by smlbsnss Year after year the best For the past three years I've used TurboTax, and the last two online. Year after year I'm happy with how well the software answers my questions and helps me figure out some of the craziest situations. I am a small business owner with one primary business and occasional freelancing. My wife is a stay at home mom with her own business. TurboTax is the only way we have a chance of doing our taxes right and maximizing our return. My business partner used H&R Block for several frustrating years before he switched over to TurboTax. He's been telling me all week how much better TurboTax is =) April 15, 2014
Rated 5 out of 5 by custmguru Love this site! We are on our 7th or so year of using TurboTax. Love this site. I usually run the numbershere, on the other guys site, and by myself and turbotax usually beats the other 2. April 15, 2014
Rated 5 out of 5 by BakerCityGirl Easy I found the product a good value and also easy to use compared to others I have tried ie FreetaxUSA April 15, 2014
Rated 4 out of 5 by Bobbygw Its not ease to deduct donated items Need to increase the items or catagory to cover more household items.. April 15, 2014
Rated 4 out of 5 by LUCIDUS If none of these -- then should be a bullet - mutually exclusive rather than a check box which can be combined with other choices No state tax April 15, 2014
Rated 5 out of 5 by MdBlueBonnet Deluxe Great for Federal Taxes! After paying $60 for the software, I still had to pay another $25 for the state e-file. I looked up the Premier software, thinking perhaps it would be worth the extra cost if it included the state e-file, but it was $30 more and still extra for state e-file! April 15, 2014
Rated 5 out of 5 by AndyJ72 Thrilling! Are you kidding me! I love to watch the dollars calculate in my favor! This program is awesome. The program asks me questions that I hadn't thought of. Always trying to get me the most that is appropriate for my situation. Thanks Turbo Tax for helping me work through my taxes. April 15, 2014
Rated 4 out of 5 by sf95070 Basically a good experiennce, but still has bugs I use Turbotax every year and every year feel about the same. It is basically a great product that takes much of the pain out of preparing taxes. Every year I also find myself annoyed with silly bugs. This year after answering the questions for business use of an auto. It asked again during review and again after correcting the answers during review and again when I e-filed. I know it is a complex program, but it seems that knowing a field has been filled in shouldn't be too much of a challemge. Bottom line is that the pluses far out weigh the annoyances,and I certainly woud have no concerns recommending Turbotax to a friend. In fact, I have many times. April 15, 2014
Rated 3 out of 5 by FiledFinally Great Product, Nickle and Dimed Used it for years but this year I wasn't impressed. I bought Federal + State for $50. I moved this year so we needed another state, no problem except that it was $50 more! Then efiling was another $50. This year the state return also neglected to ask me some questions, so when I got ready to file it suddenly said I owed. I knew that wasn't right so I went back through it and found what it had failed to ask previously. That made me quite nervous that my federal return may not be right. Tax laws must have changed a lot this year because prior deductions were not available. It is a great product and easy to use but do double check anything that doesn't seem right. April 15, 2014
Rated 4 out of 5 by Zoro18 Does not provide the option to review return after you have filed. Have to pay for this option. April 15, 2014
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