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TurboTax Customer Ratings and Product Reviews - page 59 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182576 reviews)
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Rated 1 out of 5 Horrible experience If I go through everything, how is it things get missed and need to be edited/corrected? I had a lot of trouble downloading Turbo Tax this year and then pulling it back up again. Really not happy with Turbo Tax this year. April 16, 2015
Rated 5 out of 5 by Quick and easy April 16, 2015
Rated 5 out of 5 by Still the best! I used TurboTax in the past for personal tax filing. I have tried various CPA's and notice they all used TurboTax. I have come back to TurboTax to do my taxes on my own for personal and the 3 businesses we run. April 16, 2015
Rated 5 out of 5 by Easy to Use I have been using TurboTax for 15 years now and have not had any problems with the process in filing my taxes. My tax reporting is quite complicated and tedious to do, but TurboTax guides me through every thing. I will be using TurboTax for many years to come. April 16, 2015
Rated 4 out of 5 by Was unable to find where I could enter taxes paid on a new car purchase. Otherwise satisfied April 16, 2015
Rated 3 out of 5 by I think the filing fee should be removed. We paid for the software so why do we get charged a fee to file too? WIll be looking for a free e-file option next year. Hope it's with Turbo Tax but am prepared to move on... April 16, 2015
Rated 5 out of 5 by like it, and sold to it now, my family file too We will used it from now on! April 16, 2015
Rated 5 out of 5 by i will use and reccommed to my friends for2015 taxes April 16, 2015
Rated 5 out of 5 by Thorough I did not know how easy it was to do. My return is not too complicated. Someone with more involved finances would need your more advanced edition. April 16, 2015
Rated 5 out of 5 by This software was a cinch, even for me! Loved it!! I actually enjoyed filing my own taxes, what a double joy!! April 16, 2015
Rated 3 out of 5 by Another tax year bites the dust This year, as those in the past, I've had to complete multiple returns (joint, kid #1, kid#2, ...) and all have been completed with TurboTax. But, completing the kids returns requires information from (a) our joint return and (b) each childs return needs information from the other kids. Since I've been using TurboTax for all of them you'd think that the #'s could be fetched/updated automagically (select parents return, select other childs return, ...). April 16, 2015
Rated 3 out of 5 by More work this year April 16, 2015
Rated 5 out of 5 by Taxes for Dummies I love the fact that I can do my taxes by myself and know that all subjects are covered. This is the third year in a row that I did taxes on my own. I feel good about it. If there is anything I did not understand, there was a box to click to learn more. It did a good job of telling me what I need to do. Luckily, I only have to worry about w-2's and school stuff. Turbotax is a great way to file taxes. April 16, 2015
Rated 1 out of 5 by 2014 return One week later I check on my return. It seems that it never was sent. We are devastated. April 16, 2015
Rated 3 out of 5 by Turbo Tax 2014 Filing late cost money April 16, 2015
Rated 5 out of 5 by My Tax Refund Rocked! Turbo Tax makes filing your taxes so simplified, that an 8th grader could do it! Why spend a ton of fees through H & R Block, when Turbo Tax walks you through filing your taxes as simple as 1, 2. 3.? April 16, 2015
Rated 5 out of 5 by TurboTax is a godsend. Thank you for making tax time a max time --- maximum refund, minimum taxes! April 16, 2015
Rated 4 out of 5 by I survived paying taxes again this year! As has been the case every year, the little stuff was the problem to be surmounted. $200 worth of oil royalties took FOREVER to figure out. Medical expenses had to be laboriously accounted for ...and then could not be deducted. Etc. But when I needed help, I called for it and got it. Overall it was a decent experience and quite survivable. I'll no doubt do it again next year. April 16, 2015
Rated 5 out of 5 by So Simple So Fast Very simple and fast. Easiest tax returns I've ever filed. April 16, 2015
Rated 1 out of 5 by Poor help with deductions Your guidance of how to take a deduction for multiple meals contributed and provided for homeless families of the Family Promise of Lawton, Inc., and multiple meals we provided and contributed for ministry events at the Cameron Campus Ministry, Inc., and multiple meals we contributed and provided for church events at Centenary United Methodist Church for your and ministry events there was no effective and reasonable way to take that deduction. We have receipts for purchase of food and supplies for several contributions in each instance. April 16, 2015
Rated 5 out of 5 by Good Ex[eroemce As usual it was very easy to use and near as I can tell was very accurate. I have used Turbo Tax for years and have never had any real problems with it. Much better experience than with CPA,s or tax attorneys I have used a few times. April 16, 2015
Rated 5 out of 5 by rejected state return turbo tax is my preferred software, it is easy and very helpful. I recommend it to others. This is the first time I missed some payer boxes. The state rejected it for this reason. Was surprized that Turbo tax did not pick up on it. April 16, 2015
Rated 4 out of 5 by Pretty easy Still not sure if my e-file will go through, but I am hoping it goes through this time. April 16, 2015
Rated 4 out of 5 by Confusion I am a long time user of TT, but this time I came across a couple of confusing issues when I went to file and print my CA return that I intended to mail. I filed my fed return electronically, and chose not to file the state electronically. I printed out the "Return Only" for both federal and state at that point. When I came back to file my CA return (by mail), I pulled up the state return again and noted that it had certain pages (Side 2 CA (540) 2014 and (Side 3 Form 540 2014) that had electronic markings at the bottom. These markings did not show up on the forms that I had printed earlier. I had no idea which should be sent in to the state. I guessed and chose to file those pages with the electronic markings (RSQ?). Second issue - I generally refer to the first page printed out with instructions, in order to find the mailing address. In this case it showed zip as 94267-0009. My husband noted when signing the return, that instructions on the Form 540 showed that return with payment due should be mailed to zip code of 94267-0001. I verified that the latter was correct by going online at state website, but shouldn't have to take those extra steps to find out what is correct. It appears that your instructions were incorrect on the form printed with general instructions at beginning of the return. Thirdly, I thought that I had electronically submitted my parents' fed return on 3/25, but found out today that it was not submitted. I don't know what happened. Maybe I didn't complete all the steps. Don't recall, but remember submitting it. Submitted it late today. April 16, 2015
Rated 5 out of 5 by Waaay Easier than I thought It's like tax filing for dummies. Its more detailed and easier to understand than any Tax pro I've ever met. Well worth the payment. I may never file with anyone else again. April 16, 2015
Rated 5 out of 5 by Easiest, most accurate return you'll ever complete I've been using Turbo-tax for several years. It is the easiest, most accurate way to complete a tax return. When finished with the federal it is just a few more steps to complete a state tax return. E-filing allows for automatic fund deposits of a refund or withdrawal of a tax payment balance due. I usually file my return several weeks before the April 15 deadline, but the amount I owe can be delayed until April 15. When I'm due a refund it is usually deposited within 7-10 days. There is immediate feedback when the filed return has been accepted. There are several methods of backup either paper or electronic formats. April 16, 2015
Rated 2 out of 5 by Awful for part year residency I used turbo tax for state part year residency for my husband and I for Virginia and Pennsylvania. I moved to Pennsylvania partway through the year while my husband stayed in VA. Even though I entered my move date and no move date for my husband. Turbo tax could not get it right when it came to attributing my husbands and my income to the right state. Even though I kept checking for an error. I eventually gave up and filed PA return by hand. Also, it would be nice if it had a box to check if you wanted all of a particular income entry attributed to just one state. In addition, for both federal and state, any time I needed to make changes/updates, I had to go through questions irrelevant to the change. You could rarely select just the page you need to change without needing to re-answer questions in that section, which was a real time sink. April 16, 2015
Rated 5 out of 5 by 2014-1040 review I am retired low income citizen, hence no payment for both Fed and State Tax report. then you charge ~$30 for state report, seems too much for the poor. Hope you may provide a exception class for the retired low income people. April 16, 2015
Rated 1 out of 5 by Could not efile due to filing status but no option Unclear instructions: At end of filing, was prompted with the following: "Cannot efile because 'You have claimed your spouse's exemption on a return with a married filing separate status.' " The autofill form must have entered that I was CLAIMING my husband, but I did not claim him. The form must have automatically given the exemption for him. FURTHER, tried to efile State but required a credit card. I used my mother's credit card, THEN was prompted that I could NOT efile State, AFTER CHARGES WENT THROUGH!! April 16, 2015
Rated 5 out of 5 by Love Turbo Tax program I have used Turbo Tax for the past few years and will continue to use year after year. It is easy and tells you where to find the information needed. If you have a question or get stuck, no worries they will help you. I can do my taxes in the privacy of my home and then e-file both my State and Federal when finished. I absolutely love this and have recommended it to several friends. April 16, 2015
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