TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5841 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5841 (164714 reviews)
Rated 4.6 out of 5 by 164594 reviewers.
Rated 5 out of 5 by BBmike Last minute and done! I have been using Turbo Tax for over 10 years and have always been pleased with software, it is up to date and easy to use. April 15, 2014
Rated 4 out of 5 by Summer1004 Review Local Taxes (Grand Rapids, MI) needs to be more clearly explained what is owed, what was already paid from earnings, and what actually needs to be paid in. Clearer Instructions indicating LOCAL TAXES ARE NOT CALCULATED should be displayed. I think many people use this website and assume they are all set when they click file. If there are only 2 numbers showing (state and federal) they won't realize what is owed locally. Additionally, I was told at one point during my filings what I owed for my city taxes. However, the amount displayed did not take into effect the amount I already had paid to local taxes in paycheck deductions throughout the year. I only knew this true amount when I have the option to save and print my paperwork. That is where I saw the true remaining amount that I actually had to pay. This needs to be better explained, more broadly displayed, and possibly information on where to send payment, or number to contact to confirm amount. Thank you April 15, 2014
Rated 5 out of 5 by Sheriann Easy to use I love Turbo Tax and the way it breaks down each step of filing your taxes. It is simple to understand and very thorough. I love being able to import the important information from my previous year tax return. April 15, 2014
Rated 5 out of 5 by AndieZeena Repeat Customer Entering my information was easy. I feel more confident with Turbo Tax's tips and review. Filing was quick. I worried filing on the 15th would lead to a long wait, but no problems at all. Keep up the good work Turbo Tax! April 15, 2014
Rated 4 out of 5 by Hollilu828 Overall a good experience Over all my experience with TT was a good one. I will use it again next year April 15, 2014
Rated 5 out of 5 by Daverocks Love this product! I have used this product every year for over a decade to file my federal and state tax returns and have been very pleased with the ease of use and accuracy. I also like the affordable tax audit protection that is offered. April 15, 2014
Rated 4 out of 5 by jsbridge easy peasy rollovers from 401Ks no matter how I entered it--no file was found & I had several others so went to other resources April 15, 2014
Rated 5 out of 5 by DLMFamily Walk Me Through It One more year of using TurboTax and it couldn't be easier. I spoke with a friend who works at IRS and the confidence just grew that I had made the right decision when I used TurboTax since the friend stated "We don't have many issues with returns processed through TurboTax - they research and know their business!" April 15, 2014
Rated 5 out of 5 by khutch1 Easy to understand As close as possible to plain English text as possible for a tax return. Well done. April 15, 2014
Rated 4 out of 5 by candygirl1 good experience Process was easy, next year I know what to expect. April 15, 2014
Rated 5 out of 5 by turboagain2013 no refund but easy! great service over the years. program is always user friendly, the cost is always a downer but I keep coming back for the continued support and previous filing. April 15, 2014
Rated 4 out of 5 by Tigerl Easy to use Overall this is a great product and very easy to use. But I think I need my hand held a little more through the Schedule C section of equipment depreciation info. April 15, 2014
Rated 4 out of 5 by ImamM 2013 return Using since the 90's. Satisfied with it. Easy to use, no stress, efficient, do not need to much time to go thru. Used by ne and my kids April 15, 2014
Rated 5 out of 5 by Fishhockey Returns rejected Could have filed Fed 1040ez and Mn forms by hand without the cost April 15, 2014
Rated 4 out of 5 by gizmosrus Just one hiccup !! It might have been my fault but for the life of me I couldn't transfer last years information which was done online to this years return which was done with purchased TurboTax software. It would have made it a lot easier. April 15, 2014
Rated 2 out of 5 by complicatedmess Upcharged to amend return I had filed with the free edition and then a late 1099 came in. I needed to amend the return, but I couldn't unless I paid extra. Even then, the IRS wouldn't let TurboTax e-file my amended return. I have no working printer or ink, so I had to file an extension, as a result. There were other recommendations that I upgrade to the $100 version of TurboTax to ensure I got my taxes done. I just paid $35 and did what I could with TurboTax Basic. Just seems too confusing with all the versions of TurboTax they want to sell you instead of what you are using. It also told me there was nothing to file, even though I was amending my return. I've used TurboTax for several years, but may try other tax software next year. April 15, 2014
Rated 1 out of 5 by Mailei5 Not happy right now I'm on hold right now trying to get my $39.99 back April 15, 2014
Rated 2 out of 5 by spiritechie Confusing, Annoying I've used TT for several years and was really annoyed at the updates to the interface this year. I found it confusing and more difficult to navigate. The Questions section was also difficult to follow. Pop-ups on every screen that I had to manually close were just cumbersome. The application didn't highlight errors and areas with more work as it had in the past, which I thought was odd. There is a good chance I won't use it again next year. April 15, 2014
Rated 5 out of 5 by paulcentrone Good stuff I'd pooh-poohed the idea of using Turbo Tax for years because I like to do things "analog". I didn't realize how easier it was to use TT than to slog through the IRS forms and tables and all that. Never again! Paul Centrone April 15, 2014
Rated 5 out of 5 by betterlatethann Turbo Tax works great for me. I have used Turbo Tax for about 10 years. I don't have complicated information to enter and Turbo Tax is quite simple, quick and easy to use. I like how it asks questions to help me remember all the information that is beneficial to enter and I don't feel I miss anything this way. I like the system and Turbo Tax works great for me. I feel confident using Turbo Tax. I think it is a great product. April 15, 2014
Rated 4 out of 5 by tothestars99 Abandonment of Rental Home I had a rental home in which I lived in for a year then started to rent it each full year for about 10 years. The economy sank and with it my house. On the last year it was occupied for about 11 months. I then had to abandon the home and was sent a Form 1099-A. The program didn't originally handle the situation and I had to call in for some professional guidance in terms of overriding some of the forms and/or worksheets. The depreciation recapture with the F1099A was not easily handled. It was done...but for a nominal fee for which I shouldn't have had to used with the Home and Business software. The CPA was very very good. April 15, 2014
Rated 5 out of 5 by LaCanada Done and Done Love the federal part, the California State forms were a little confusing because it doesn't tell you what specific boxes on the forms to enter. April 15, 2014
Rated 5 out of 5 by jbog TurboTax Survey I do like using TurboTax, as it is much easier then having to do everything manually and it is helpful to have the checks along the way. April 15, 2014
Rated 5 out of 5 by debinmims Thanks for the help I am only involved in the business at tax time, I get handed sheets of paper, receipts and then have to muddle my way through. Your tax program has helped me for all 5 years in the business because it gives me topics to go ask the boss (husband) about. Plus it has given me a much better idea of the expenses to monitor for the next year. Every year it gets a little easier, but I do have to nag to get the numbers I need! Thanks for the help April 15, 2014
Rated 5 out of 5 by KatieKat1234 A 5th grader could do it If it didn't violate labor laws, a 5th grader would have no problem filing through Turbo Tax! April 15, 2014
Rated 4 out of 5 by yukoncook not bad I like the software overall April 15, 2014
Rated 5 out of 5 by Latest12 Simply Reliable I just finished at 10:30pm on April 15, 2014. This software has never let me down. It was so easy and it seamlessly transmitted last year's returns so that I would not have to do it all over again. I tried H and R Block but quickly went back to the best. April 15, 2014
Rated 1 out of 5 by YUTT After 20yrs of use, no more Turbo Tax I have used turbo tax for 20 yrs. This is my last time. Why? 1. waiting until the 15th of April to provide customer's program updates - when latest program updates were loaded on the 14th! Why do you do this? 2. if you do not have the 15 Apr update, you cannot e-file. When you follow the turbo tax direction to download the update from the menu and do so, you still cannot submit via e-file - program enters a do-loop, taking you back to the update requirement. So you have a computer program that requires you to file via mail, circa 1980. April 15, 2014
Rated 5 out of 5 by OHDudette User friendly sometimes frustrating trying to figure out whether to use a worksheet, fill out a form or just enter data on schedule or tax return. April 15, 2014
Rated 5 out of 5 by jims12345 Very easy, smooth, no problems So fast and easy. Takes 1-2 hours, when filing by hand would be days. April 15, 2014
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