TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5839 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5839 (164816 reviews)
Rated 4.6 out of 5 by 164673 reviewers.
Rated 1 out of 5 by FrustratedTex Crashed or Hung Several Times What should take me an hour to do took me four because the system kept hanging and saying that it was not responding. This prompted me to keep having to go back several times to complete the return. I also was dismayed that my tax owed doubled from the previous year and all I did was lose a single dependent. April 15, 2014
Rated 1 out of 5 by boghos not to happy very good set up. Please make price more economical. I did not appreciate being told that the charge was 49.99 for federal and one state. I needed federal and 2 states. I thought the the fee would be 49.99 + 39.99 for the second state. We were charged 129.99. Please refund me my monies or I will use HR BLOCK next year April 15, 2014
Rated 4 out of 5 by mothercat Easy to use for the most part Easy to use for the most part. There are a few areas that I had to review more than once, mostly to be sure that I was answering correctly and not missing anything. Overall, a very helpful program. I do not understand why there is such a large charge for the efiling of the state tax form though. Someone I know uses another program that does not charge near as much, and the program is free. :( April 15, 2014
Rated 5 out of 5 by MarkMagnum Best Refund Liked this program very much. Very reasonably priced and easy for anyone to use! April 15, 2014
Rated 1 out of 5 by Niobium Couldn't e-file It said I need to download updates which I did 3 times but it still couldn't validate my federal return to be able to e-file it. Now it won't be postmarked by April 15 because the post office is closed. Fortunately I was able to e-file my state return, especially since I had already paid for it. April 15, 2014
Rated 4 out of 5 by Capron6 I didn't like random answers from other users. How about a frequently asked question section answered by your tax professionals! April 15, 2014
Rated 5 out of 5 by HalGeoMec I have used Turbo Tax since 1990's and I am only confused by the tax law changes, not the way Turbo Tax asks the necessary questions April 15, 2014
Rated 5 out of 5 by javalover726 Really made filing simple! Really, really like the products because they make filing simple and I truly love the step by step instructions. April 15, 2014
Rated 5 out of 5 by Mulcreevy1 Time Saver - Stress Saver This is my second year using Turbo Tax. I will use it again. April 15, 2014
Rated 5 out of 5 by SGfort another success Always a satisfactory experience and good results. April 15, 2014
Rated 5 out of 5 by 0110rdk Great I used turbotax basic and it did everything I need, including the entry of a K-1 schedule. I like the process and appreciate how it transfers all of last year's information into the new return before you get started on the new year. I've used turbotax for at least 10 years now and would highly recommend it. April 15, 2014
Rated 5 out of 5 by vwwolfen CPA tools without the $ Guides you through all the steps, even contacted me when making a SS number error. April 15, 2014
Rated 5 out of 5 by Cannondale1959 Always have the answers You can fill out sections and come back to other sections later when you have the information you need. You always know how much you will be getting at any given moment. April 15, 2014
Rated 4 out of 5 by gardenqulter Review 2013 I have used TurboTax for many years and I believe it does a great job for us. April 15, 2014
Rated 5 out of 5 by TaxesYuck Easy Breezy Turbo-Tax made taxes easier than I expected. Almost everything that I was hoping that would get transferred from last year did, without a hitch. It also walked me through the rental property income and expenses with no problem at all. Even complex issues were made quite simple to navigate. Overall I highly recommend the Premier addition and fully expect to purchase it again next year. April 15, 2014
Rated 5 out of 5 by BobPhillip Excellent Alternative to an Accountant I have been using this software since before it was Quicken and all I can say is that it gets better every year. The best feature is been able to upload all your info from the past year and the downloading of all financial info like w2, 1099's of all flavors, etc.. April 15, 2014
Rated 5 out of 5 by Tiger02 Buck It Up For aging adults, this tax software makes things less complicated. It really was not hard to complete. I like the responses. I really am happy I got more back this year. I will probably use it again next tax season. April 15, 2014
Rated 5 out of 5 by Bicicletta The Brightest Mnds It boggles my mind to consider the combination of programming brilliance and tax expertise required to bring this magic act to the American taxpayer. The IRS has been trying for years to reduce paperwork and simplify the tax code. Please go to Washington and show them how to get it done. April 15, 2014
Rated 5 out of 5 by Brandonslay Brandon Overall - they are GREAT at getting the most out of your return. Very easy. April 15, 2014
Rated 4 out of 5 by dpetermn own rental property -- a part-time business April 15, 2014
Rated 5 out of 5 by kydutchmon Easy & quick does all the work I have use Turbo tax for 5+ years and each year it get easier and fastr. April 15, 2014
Rated 5 out of 5 by Centaruium So easy even I could do it! I have been using Turbo Tax for years. No easier, faster self guided process for dealing with taxes. I have recommended and will continue to recommend Turbo Tax to my friends without worry that they will be disappointed. April 15, 2014
Rated 5 out of 5 by vc2013 quick and painless I do my taxes to save money and its easy and quick. April 15, 2014
Rated 3 out of 5 by GarretV Misleading State Return What they don't tell you (until you are ready to file your return) is that there is a $25 e-file fee for your state return. When you buy the software you think you paid the extra to include your state return. Federal e-file is free, why is state e-file not free when I paid for a state return? I feel it's dishonest... April 15, 2014
Rated 4 out of 5 by LissyC Easy Peezy Altogether a great program, however, it did not let me e-file and would not explain why. April 15, 2014
Rated 5 out of 5 by AmazingChuck Awesome, Amazing, Lifesaver! Everyone should have to do their own taxes; the outcry would be terrible and the IRS and the Federal Government would be forced to simplify this mess. April 15, 2014
Rated 5 out of 5 by microtech1993 Used for years now I have used turbo tax for years.This year I tried tax cut for my 17 yr olds return(he had a 1099, but no real deductions). I hated it. I could not figure out how to enter 1099-m. I logged into turbo tax and bam, done. I'll never stray again!! April 15, 2014
Rated 5 out of 5 by harbordad ALWAYS Rock Solid Help! We have used Turbotax for both our LLC Business taxes and our Personal and Rental Property taxes. We had many obstacles this year with our first college student and the sale of our rental home but Turbo Tax got us through it. We got answers to our questions to help us feel at ease. We also always use the Audit Defense for peace of mind. April 15, 2014
Rated 5 out of 5 by Sharr had a problem entering self employed income and contacted turbo tax by phone, the rep was very friendly and quickly suggested a solution! April 15, 2014
Rated 5 out of 5 by Crankyoldfart Great Product only down side is the extra charge for filing the state return electronically, even with the 'free' state that comes with the higher version. been using it forever and will most likely continue to do so. April 15, 2014
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