TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.6058 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.6058 (156573 reviews)
Rated 4.6 out of 5 by 153306 reviewers.
Rated 5 out of 5 by Far2late Fast an to the point I have been using turbo tax for years now an each year it improves on the easy of use. Quick an simple questions help breeze threw what most people would or do call no fun.. April 13, 2014
Rated 5 out of 5 It"s Easy As Pie My 2nd year using and it keeps getting better. Can't see spending the extra money letting someone else do something I can so easily do myself. April 13, 2014
Rated 4 out of 5 Review Did not like this review form. I thought you wanted my rating of different items in TurboTax. It is hard to make corrections when an error is found in the error check. April 13, 2014
Rated 4 out of 5 Tax Filing refiew This product has always been better than any of the competition. The user interface is easier to use and the questions help even novices discover the best way to file their taxes. I recomend this to all my friends and family. April 13, 2014
Rated 4 out of 5 Good for most, doesn't address some of the simple For most of the basics, it is very good. Questions don't always get answered so there is a need to find answers elsewhere. Search of other's questions and answers is very helpful and can give an idea for one's unique situations. Does not address the need for the most simple of Special Needs/Supplemental Needs Trusts. I am guessing that most of these types of trusts cannot afford the necessary upgrade so they are prepared in an alternative fashion. April 13, 2014
Rated 2 out of 5 Final Edit On the final edit, you are given line numbers/boxes to fix. Turbo Tax needs to provide the ability to got and see what needs to be corrected instead of just referring to line numbers. April 13, 2014
Rated 4 out of 5 Well Coordinated The walk-through questions were great! It was also helpful to have the context sensitive help. I didn't need to use the on-line chat, but found that having this feature was nice. April 13, 2014
Rated 4 out of 5 TT 2013 review My tax situation was quite complex with year with investment earnings, lump-sum payment from a pension in a foreign country, relocation, rental property being returned to personal use, etc. With all these things, TT navigated me through these. April 13, 2014
Rated 1 out of 5 Federal 1040 I was very disappointed with this years turbo tax. I have used it for over 10 years. On my state return I was stuck in a loop that I could only get out of by closing the program and staring over. Program wanted to file when I had not entered my out of state purchases or completed the interview. Bug went straight to review and file. I had to file a 740X. Not sure I will use it next year. Time for a competitor's product. April 13, 2014
Rated 1 out of 5 Upset with State Refund Charge I am very upset at the additional price for state refund. When I purchsed Turbotax Deluxe for $39.99 early I thought it came with state return. however, I come to find out that it did not while I was doing my return and they charged me an additional $44.99 just for the State return. I could have purchased the Fed Deluxe with State together for $49.99 a mear $10.00 additional not $44.99 additional. April 13, 2014
Rated 5 out of 5 Refund was prepared very efficiently In all this program saved me hundreds of dollars and several hours of road time getting my return prepared by a loyal friend/tax preparer. It was very helpful allowing me to begin where I left off which was great. I also like the added security of knowing if I get audited I don't have to stress over it because it will be taken care of for me.Overall I will use it every year. April 13, 2014
Rated 4 out of 5 Disappointed No help in determining why there were differences between current year and past year, i.e. whether it was due to user input or result of calculations. No initial guide to determine if simple or deluxe version required. April 13, 2014
Rated 2 out of 5 Ludicrous filing requirements This would be a 5 star review if not for the ridiculousness of Form 8949 B. WHY would Turbotax require my mother to report the UNKNOWN Terms Gains or Losses - Basis NOT report to IRS ... by making me report the basis! My mother's financial adviser's reportable tax information lists Dates of acquisition and cost basis as "N/A"... so why does TT insist on knowing this. An hour spent digging through 12 months of statements to report a $22 number??? Ludicrous. I checked her last year's return - her CPA reported the acquisition dates as "various", just like it should have been this time. April 13, 2014
Rated 5 out of 5 by eggs73 2013 Income Tax great program easy to use great guidance April 13, 2014
Rated 5 out of 5 Fast and Easy I've worked with human tax preparers in the past. Some from the chains, others not from the chains. They ask the same questions as Turbo tax and you have to gather the same information for the humans as you do Turbo Tax. But with Turbo Tax, I don't need to make an appointment. And filing couldn't be easier. April 13, 2014
Rated 4 out of 5 Annoying Lack of Feature Had to restart my return two times since I made and error and could not undo the last action I took. Had to revert to the last saved version of the return file. April 13, 2014
Rated 4 out of 5 by Soonerborn66 couldn't get to free federal return I seemed to be stuck on deluxe, and all I wanted was the free federal return, then pay for state. I paid for both. not sure i'll use next year April 13, 2014
Rated 3 out of 5 I would recommend but I think it needs some work for those of us that don't normally do this. Problems when we don't understand. And when it says print that it may take a few mins I sat here for 15 mins and nothing happened. April 13, 2014
Rated 5 out of 5 Adios, paper forms ! This is really the only way to go. You just have to get used to not following the actual Federal and State forms, which I admit I had trouble adapting to. The first time I used Turbo tax, I did my taxes long hand first to make sure we were at least close. I had just moved to a different state and I wasn't sure I had all the forms I needed for filing for dual states. Turbo Tax presented me with all the forms I needed and also found more deductions (or something) than I did, so since then I let them do it. Plus next year a lot of your info is saved so you don't need to re-input it again unless something changed. Well worth the cost. April 13, 2014
Rated 5 out of 5 by smoke15 stacks on deck This is the best way to do your own taxes. Very direct. April 13, 2014
Rated 4 out of 5 Easy to use some details need more explaining. Online version needs ability to see actual government forms. Over all a good program. April 13, 2014
Rated 5 out of 5 Good product but expensive State e-file cost Worked great, very efficient and took care of everything but when it came time to e-file for the state it was almost $25! I wasn't getting a refund and I didn't owe for the state so it would have been $25 versus 50 cents for a stamp and envelope. Hmmmmmmmm, I can do that math! I am an IT guy so I know what it costs to do an e-file! Next year add $3 to the program cost and give me 2 free e-files, one federal and one state and you still make money! April 13, 2014
Rated 4 out of 5 Very pleased I used TurboTax in 2011 and for a couple of reasons, chose to go to a chain tax prep company for 2012. For the difference in price and the overall ease of use, TurboTax was the best of the 2 and I will more than likely continue to use TurboTax in the future. There were, however, 2 items on a 1099-B form, for reporting Partnership Dispositions (Non-Covered Basis) and for Unknown Term or Gains or Losses, that I were a little murky. There was not much on on-line help. Other than those 2 situations, using TurboTax was a good experience. April 13, 2014
Rated 5 out of 5 Awesome and Quick! I waited until late in the season because I was not anticipating a refund. I was able to quickly enter my information and was pleased with the extremely rapid completion of my return. Once again, awesome job TurboTax! April 13, 2014
Rated 5 out of 5 First Rate Software Each year it seems to be improved in terms of speed over the prior year, and I've been using it for more than a decade and a half. April 13, 2014
Rated 5 out of 5 Cool - Return! Very easy to use - this was my first time, I usually used an accountant - very expensive April 13, 2014
Rated 4 out of 5 Every year is easier Being able to transfer all the information from last year's return is extremely helpful, especially when it comes to depreciation records for my rental apartment. The only problem I run into is that all rental property expenses are treated alike. If you choose to allocate between the owner-occupied and the rental portion of your 2- or 3-flat and then try to enter repairs that were specific to the rental portion, that is also allocated. Other than that, using Turbo Tax is a breeze. April 13, 2014
Rated 5 out of 5 TurboTax Saved Me Hundred$$$$$$$$ I have used TurboTax Deluxe for many years. This year I had to report rental income (actually a loss) and expenses and was advised by my banker to use an CPA. The Deluxe version prompted me for all of the information I would have provided to the CPA. Considering I bought TurboTax from Costco for $40 and the CPA would have billed me over $300, I am very happy. Additionally, It's Deductible is a great feature. Thanks TurboTax for another year of savings ... even though I had to pay Uncle Sam! April 13, 2014
Rated 5 out of 5 Turbo tax is faster and better every year The form was fast and easy to use. Every thing flowed nicely and our information from last year was already filled in and ready to go. I like that you could have turbo tax lead you through parts of the form or I could just explore on my own and only look at the part where I have entries. April 13, 2014
Rated 5 out of 5 Great Job Great job works well inspires confidence April 13, 2014
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