TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.6972 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.6972 (86262 reviews)
Rated 4.7 out of 5 by 85597 reviewers.
Rated 2 out of 5 by PSUDAVE Turbo Deluxe This is the first year in fifteen that I've been using Turbo Tax where I was disappointed in its quality. I am unable to print tax returns from the program and forced to save them as PDFs and then print the PDFs. In the past, you have done better. Next year I may try TAX ACT. March 3, 2014
Rated 5 out of 5 by jbtaxpayer Simple, quick, nearly painless way to file a return. March 3, 2014
Rated 2 out of 5 by John58466 Questionable Results Every year the screen format is different. Too much time is wasted due to an adjustment period that is required to get familiar with the step through process. Every year is a new learning experience. A repeat customer should already be familiar with the screen. The error check process is not good. Error correction would take you back to the form to see the error. After the error was corrected it would put the same error back. Error correction should take you to the input screen where the error was made and show you the form off to the side. Prior year automatic input failed on several occasions. On a couple occasions it would not pull in last years information requiring last years hard copies to be pulled to look up the information; but when manual entries were attempted it then pulled the information in. March 3, 2014
Rated 5 out of 5 by LarryDbear Good as usual Good Standard--We trust it. Retrieval of details of capital loss carry-forward not apparent. March 3, 2014
Rated 1 out of 5 by khammer Hard to print a had copy for review 1) the 2013 version is slow 2) I could not find a way to print a hardcopy for my review prior to submission. Next year I plan on using another tax software March 3, 2014
Rated 5 out of 5 by CASH123 YOU GOT ME MORE MONEY!!!! I never using anything but TurboTax from now on. I am kicking myself for not using it earlier! March 3, 2014
Rated 5 out of 5 by jhtuck Saved a lot of cash! By doing my own return with Turbo Tax I was able to itemize deductions and get a much larger return than having my tax accountant taking the "standard" deductions. I also saved $350. by doing it myself! March 3, 2014
Rated 5 out of 5 by Rich2201 Easy and Efficient! I will continue to use TurboTax in the future! It was actually really easy and it was incredibly thorough in making sure you get the most out of your refund. In addition, it was incredibly easy and user-friendly. March 3, 2014
Rated 4 out of 5 by JanetKD I have used Turbo Tax for many years and have been very pleased with the outcome. Simple and Accurate This year I was given incorect information when filing for my mother-in-law and decease father-in-law (DOD 01/01/2013). Turbo Tax said that the forms could be e-filed, but tried to e-file twice and twice rejected. After visiting the local federal IRS office, state IRS office and SS office I was told that it could not be e-filed. SS locks the SSN of the deceased and cannot/will not unlock it due to possibility of ID fraud, therefore it is rejected and can only be papered filed. Please review before next year. Thank you March 3, 2014
Rated 4 out of 5 by mka31 TT Review My son-in-law helps me to do my taxes and I find it very helpful for us seniors that are computer semi-illiterate. March 3, 2014
Rated 5 out of 5 by Taxpayer3956 Great Overall Except... The download from Wells Fargo Advisors created multiple partially completed additional records, which, in turn, created 85 needless TurboTax errors that had to be stepped through before TurboTax would proceed to the next step. This same issue occurred in 2012 and needs corrected. March 3, 2014
Rated 5 out of 5 by hcohen Easy & straightforward to use Easy & straightforward to use March 3, 2014
Rated 5 out of 5 by Greatattitude Very simple, easy to use and understand. Walks you through entire process, answers questions as you go. March 3, 2014
Rated 5 out of 5 by Jodivg Great Product - One complaint What a great product! Fast, easy and intuitive. I wish it sold add-ons with a little less enthusiasm but the produce itself is a great time saver?.also in most cases eliminates the need to pay an accountant. March 3, 2014
Rated 5 out of 5 by ilnonno Easier than ever Has a small income from another state -- would be nice to have the option of not filing 2nd state-- just needed to file my home state March 3, 2014
Rated 5 out of 5 by Emnmmom Easy To Use This was the first year I needed to use customer service and was extremely pleased with the friendliness & cooperation I received from them. I have used this service for years and have always been happy with it, even on the years I do have to pay something. I will keep using them & refer friends. March 3, 2014
Rated 4 out of 5 by Marchant Turbo Tax Evaluation Generally as good an experience as one might have while working on their Income Tax :-) March 3, 2014
Rated 5 out of 5 by CyclistBob Easy Does It! As a long time Turbo Tax user, the experience gets better each time. HIghly recommended. Enough said! March 3, 2014
Rated 5 out of 5 by mantisflygirl Keeping it simple for me I've used TurboTax for my taxes for years now and I can't imagine doing them any other way. I like how I can look up things if I have questions and that it walks me through everything. March 3, 2014
Rated 5 out of 5 by BK395 Slick as a Whistle I have used TurboTax for several years and this year's (2013) went without any frustrations. March 3, 2014
Rated 5 out of 5 by nobogez08 Best Way To File Your Taxes Two hours to file federal and state. And confidence knowing it was done right! March 3, 2014
Rated 5 out of 5 by brieezy1 totally easy for first time filer!!!!!! Would use again to file my taxes. Referred through my mother. Moms do know best:) March 3, 2014
Rated 4 out of 5 by JimM52 Very easy and quick! Only need the basic with standard deduction for years now. It's faster, neater and electronically filed. All pluses. Saves me time from doing it and way cheaper than what the "pros" charge. March 3, 2014
Rated 5 out of 5 by SKRAMD Ease of use I am a CPA, now retired and only have my return to file and could not use Lacerte. March 3, 2014
Rated 5 out of 5 by Dooser Saves me $. I like to do my taxes at the luxury of my own home. Turbo Tax gives me that opportunity. I like the fact that I am not rushed (such as... in person at H&R Block). I can finish some or all at my own convenience. Everything is in Turbo Tax and I cant go wrong. March 3, 2014
Rated 4 out of 5 by Deblani 2014 I will continue to use this product next year. This is easier to use than Taxcut and less expensive then a service. March 3, 2014
Rated 4 out of 5 by LUVNLIF654 Turbo Tax Saved Me $$ and time Overall, taxes are hard work, Turbo Tax does make this job much easier, it offers assistance when you do not understand the reasoning behind the tax law, which I used quite a bit. Some forms were not user friendly, when it came to Donations, and sales tax, but I muddle through it. I did like the feature of calculating what donated items were worth, a great addition to the program. Its good to know we have you to assist us with taxes every year! Keep up the great work. March 3, 2014
Rated 5 out of 5 by Dusty007 So Easy A Cat Could Do It!! This program, this year, was so easy to fill in and work with, I couldn't have been happier. Outstanding work! Keep it up!! March 3, 2014
Rated 4 out of 5 by GATaxPayer2013 I have used TurboTax for years and find it intuitive, comprehensive and easy to use. However, this year when I had problems with printing (I think an Adobe compatibility problem) and was switched to TurboTax, I signed in and all I could get were efforts to sell me TurboTax. Frustrating. March 3, 2014
Rated 4 out of 5 by pjfar My Experience with Turbo Tax I've been using Turbo Tax since 2010. I really enjoy using this product. My only problem this year is that I was unable to transfer information from the 2012 return. Hopefully, I will not have the same problem next year March 3, 2014
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