TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5856 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5856 (164178 reviews)
Rated 4.6 out of 5 by 164021 reviewers.
Rated 5 out of 5 by PatArthur always exceptional Any one can file their taxes with the Turbo Team. Just read and follow the turbo team. April 15, 2014
Rated 5 out of 5 by ttuser88 Improved from last year Have been using TurboTax for years, it makes life easier by carrying forward information from the prior return. This year the product is improved in its ability to handle some quirky items like OID, which I had to manually adjust last year, and foreign taxes paid, where it now asks for missing info in the interview vs having to go to forms view and manually find/correct errors. However, registration was previously optional and this year had to do it to get updates, and the constant efforts to sell add-ons is annoying. And really, do you need to waste my time, ink and paper by printing a "Thank You" page with my return??! April 15, 2014
Rated 5 out of 5 by xcitedtaxesrdon A Wonderful Way to Do Taxes I really enjoy how easy Turbo Tax makes it to file your taxes. They lead you in the right direction if you ever get confused. I think there is less preparation with Turbo Tax, than when I had an accountant do my taxes. April 15, 2014
Rated 5 out of 5 by Alchemisterjone East Peasy It would be super awesome if you could use your return to pay for your state filing fee. Just a thought. April 15, 2014
Rated 3 out of 5 by ljhaft experience Some of this was difficult to get through. And it was difficult to correct errors. April 15, 2014
Rated 1 out of 5 by threetails1 Too expensive!!! Next year, I'll be doing my taxes on paper, thank you. It was $49.99 last year!!! What happened? April 15, 2014
Rated 2 out of 5 by bhold not as easy as it used to be and cost a lot more for the same type of return April 15, 2014
Rated 4 out of 5 by Andrewlondon Quick and Pretty easy I have used the program for more than 10 years and yes my tax situation has gotten more difficult but I would have thought that TurboTax would make it all easy. All in all worth the money and the work to file on my own. April 15, 2014
Rated 5 out of 5 by MsJudy Glad to be done! Turbo tax is great. I have used it for four years and it improves every year. It would be great if the state program was as good as the federal. There needs to be a link directly to the Alabama workbook so you could check on the rules/laws when questions arise. Need greater clarification of how AL and Feds differ and reassurance that all data relevant to AL has been imported to the State form. I spent too much time checking on things. (The note that AL med deductions is less that the Feds is an example of how TT did this very well, would help to provide more info and do this with all differences. Also, it is hard to locate documentation for minimizing underpayment penalties. A reminder of what documentation to keep to do that in the future would be helpful. It would be great to be able to go back after your return has been filed and change your withholdings and try to revisit when income and expenses occurred to reduce late payment penalty. When you are trying to get finished is not the best time to answer so many questions, but I would like to revisit that after 4/15. If you can do that I would appreciate someone letting me know. Overall, I am very, very pleased with Turbo Tax and will use it again next year. April 15, 2014
Rated 4 out of 5 by Tommo54 Fast and convienent Have used turbo tax for years and now my kids are using it April 15, 2014
Rated 5 out of 5 by Conman87 Well Done Besides having to review my return about a dozen times during the process, this software is great. April 15, 2014
Rated 5 out of 5 by Toddaosh Love it! Each year it gets better and better, thank you TT, Great job helping my wife and I file! April 15, 2014
Rated 5 out of 5 by mooseads easy - even after a rental eviction Loved the software - it guided me through the process of creating a return when I am managing a rental house from out of state, and after a rental eviction this summer. I think I got a great refund, and as long as I don't get audited for something that it let me do, I will remain with TurboTax for life ! April 15, 2014
Rated 5 out of 5 by Foyrfile Moved right along Moved through Federal and a State Tax return quickly. Explanations were easy to understand. Little time wated. April 15, 2014
Rated 5 out of 5 by jzachariah Excellent and fast! Excellent product...well laid out, right question and help, and easy to understand....also does a bang up job with picking up the right selection as default. After being a TaxCut user for decades this was a good shift and the right thing to do. H&R Block software is horribly buggy! Good job. Keep it up! April 15, 2014
Rated 5 out of 5 by Mynameis H&R WHO? First time with Turbo Tax, easier than the other online tax company. So easy I think I did something wrong. April 15, 2014
Rated 4 out of 5 by MJAston Some minor tweeks ?during income and deduction sections, the option to skip downloads should be offered in the first, not the third dialog. ?radio buttons should not be stacked between pages. If we click on a button to leave a section, a button from the next or previous section should not be under our cursor, since sometimes, we click a second time, thinking that the first click didn't stick. ?the State filing charge is confusing. Please break it down in bulleted, (alt+7# points or a decision tree, #flow chart) so we can better understand the charging. Also, inform us up-front as to whether or not our state will charge us a fee for paying our taxes with our credit cards. Cheers, Jay April 15, 2014
Rated 5 out of 5 by Lilibear Fantastic! I like the way they ask you questions April 15, 2014
Rated 5 out of 5 by Quigley1953 Great Return Overall Turbo Tax is a very good investment. We did better than HR Block. April 15, 2014
Rated 4 out of 5 by Krivon Detailed, but not cheap I switched to Turbo Tax this year to hopefully save some costs on filing my taxes. We are self-employed, and quickly went from the basic account to Premium - with triple the costs. Overall my taxes cost roughly $135 to file with Turbo Tax, including the $40 to file my state return. Yes, it was cheaper than Jackson Hewitt last year, but when my refund was only about $300, I didn't get to take much home in the end. Also, Turbo Tax is thorough, to the point of being a bit annoying. Every time you enter something, you click continue and then it saves, which if you're going back over something, it takes a LONG time to get back to where you were. That being said, if you feel like you're the type of person who really needs to be walked through things, then you may love this feature. April 15, 2014
Rated 5 out of 5 by phil23 Unforeseen charges Ultimately great experience. Only recommendation to Intuit Turbo Tax is the Deluxe version for $49 should clearly state additional fee for state taxes. I was under the belief that if I got basic I would have to pay for the state while the deluxe version would include the state. There is a deluxe version for $69 that includes the state taxes. I wish I found this out before I bought the cheaper deluxe version. April 15, 2014
Rated 5 out of 5 by Mayrella Taxes All Done! Thanks TurboTax!!! Once I finally started, was completed within 2hrs. April 15, 2014
Rated 5 out of 5 by 7cats Makes tax time much less painful As usual, TurboTax grabs you by the hand and drags you through the swamp that is our tax system. It does this in a logical, methodical manner so you don't have to know what you are doing, yet gives you the option to skip around if you do know (or think you know) what you are doing. If it uses a term or offers an option you might not understand, help is available. The brief help was enough for me; more in depth help appears to be available but I did not need to use it, so can't comment on how useful it is. My only complaint was I bought this early, but when I started it up, it did NOT check for any updates. I thought that was odd, but historically they know what they are doing, so I didn't sweat it. Imagine my surprise, when after entering all my information and making all the selections, THEN they checked for updates. Really? Fortunately, it appears that none of the updates invalidated what I had done, but it could have, which would have been very annoying. April 15, 2014
Rated 3 out of 5 by ecochick1827 Mixed Review: A First I have been EXTREMELY happy with Turbo Tax for Home and Buiness for several years. This year, I was again satisfied with the appropriate easy to understand language and the "flow" of the process. However I was disappointed that you could not "see" the Ups/Downs of the Refund $$ Amount. Not happy with that at all. Also, after performing several cleanings on my computer to make sure it zipped through the process, the application was severely slower than previous years. I will use this product again, but I very much hope/expect the above two items are address before next year's tax season. Respectfully submitted. April 15, 2014
Rated 5 out of 5 by Demetri201 Sooooo Easy Saved money on my return! April 15, 2014
Rated 5 out of 5 by Raymond14 Nice I've done my own taxes since I was 16 years old, I'm 62 now and I can't think of a single thing to complain about. I started with turbo tax when it first came out. First program I used was with commodore 64 in 1982 I think. The programs have gotten better every year. I'm not an accountant, Maybe someday intuit will have a program for my tablet and will automatically keep track of travel expenses, Feed costs for my cattle, and be compatible with Turbo Tax the brave. April 15, 2014
Rated 5 out of 5 by JoeKat327 Turbo Tax makes it easy! Turbo Tax has it all figured out for you. Easy to follow. Cheaper than my tax preparer who made mistakes all the time, which is why I choose Turbo Tax. I've haven't been disappointed yet. April 15, 2014
Rated 5 out of 5 by dee117 Okay Refund...I didn't Owe...Bonus! With all the change that the program has gone through ease of use has alway been great. However, it was harder to get questions answered. April 15, 2014
Rated 4 out of 5 by TurboJake Easy to use If turbo tax gave me amounts I could still put into an IRA, it would save me time rather than doing a trial and error deal. April 15, 2014
Rated 5 out of 5 by svteramos Easiest way to file my own taxes!! Love Turbotax! It makes it so easy for us to figure out all the new tax issues and deductions!! April 15, 2014
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