TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5839 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5839 (164802 reviews)
Rated 4.6 out of 5 by 164673 reviewers.
Rated 4 out of 5 by Raphaben Great but needs tweaking Very annoying to have a whole slew of numbers reentered from a spreadsheet into Turbo tax because it does not allow cut and paste. Needs to make number entry easier when having additional details ( form is unwieldy and inflexible) Why is form 1099-K ( Paypal) not downloadable)? More to come.... April 15, 2014
Rated 4 out of 5 by Karen1956 Completed My Return I have been using turbo tax for a long time ~ 14 years and I have learned a lot about doing my taxes over that time. I learn what deductions I can take. Thanks for the help over all those years. Overall a very good product. April 15, 2014
Rated 4 out of 5 by TJWall For some reason Turbo Tax NEVER recognizes my husband's retirement plan on the Kansas state taxes.Every time I've used it, I've had to go back into the forms and manually enter the correct amount. We each have money going into a retirement system, mine being KPERS on my W-2, his being KF on his. The program only recognizes my amount for additions to Kansas income, and if I don't manually correct it, it files the amount incorrectly. The only reason I know this is because we were scolded by the state and had to pay more money the first time it happened. Now i actually look for it, but shouldn't have to, since that amount is in the W-2 information that I enter, and I am paying for a tax program to do the math for us. April 15, 2014
Rated 4 out of 5 by homerggg Difficult with Cancelled Debt TT should automatically incorporate Form 982 for cancelled debt from credit card. April 15, 2014
Rated 5 out of 5 by jcnmac Another successful return! Probably been using TT for over 15 years. Each year it improves and I have confidence that all stone has been turned! I would recommend using an accountant every few years if you have investment property and significant stock gains and losses. Also recommend going through the TT "interview" process at least twice just to make sure you don't miss something. April 15, 2014
Rated 4 out of 5 by taxweasel Fix IRA screens The IRA routine appears to be programed by a tax acct instead of being programed by a user. I had to first input all 4 IRAs at there maximum value just to find our limitations and then erase all the IRA work I had done and reinput the new limited amounts calculated by turbotax. That is not how anybody thinks about IRAs except tax accountants. You need to think like a user not a tax account ( I am both and also a programmer). First you should ask the questions, then show a table with the ALLOWED amounts for all 4 IRAs. Then ask if you want to invest the allowed amounts or input different amounts that you have already contributed. then show any penalties - r paseur April 15, 2014
Rated 5 out of 5 by Bogone Turbo-Injection! The step by step guidance, explanatives and reassurance of maximizing returns, minimizing mistakes and the likeliehood of not being audited, speaks volumes about TURBO TAX. It's almost too easy, yet highly professional and accurate. April 15, 2014
Rated 5 out of 5 by Mishe Easy Peasy! This was my second year using this software and again I was very impressed. I found it easy to use and the step-by-step guide helped to find deductions that I wasn't aware of. I would definitely recommend this software to others. April 15, 2014
Rated 5 out of 5 by Alohahawaii2011 Great info Well I've been using your program for a few years now and won't change. Thanks as always for great service. Vickie April 15, 2014
Rated 5 out of 5 by RedSox09 Refund Made Easy Walked me thru the whole process step by step - great program! April 15, 2014
Rated 4 out of 5 by TXHondo hidden Forms not very intuitive Was unable to easily determine how & where to delete rogue 1098-T worksheet . Finally stumbled upon Forms icon in top-right corner. That area is usually reserved for online tech support / help and instructions. That icon should be moved nearer entry area and also made available from pull-down menu. More detailed information needed for: Children Under 24 income and parents taxable income. Form 1099-C as it pertains to college loans. April 15, 2014
Rated 4 out of 5 by Patharp Easy refund I have been using Turbo Tax for several yrs. It is pretty simple and clear cut with all the questions asked. The only issue I now have is that I use it to do my daughter's taxes. Being single with no deductions it is very time consuming to walk through all those steps which are not necessary. It would be an even better product if the 1040EZ and the state forms for single filers were included in the program. April 15, 2014
Rated 5 out of 5 by Jrhea1030 Tax Time! Every question is clear and doesn't leave you confused. My taxes are done in record time. April 15, 2014
Rated 5 out of 5 by Allieboo Easiest way to get it done! This is the 6th consecutive year I have used Turbotax and each year is an improvement. I appreciate the up to date information on current tax situations. I trust the information I receive from within the software and in the live chat and question lists. I highly recommend this product for its completeness and ease of use. April 15, 2014
Rated 4 out of 5 by Onetaru Easy Breezy It was a breeze...I am single, renter and no fuzz when it comes to credits or dependents. I normally pay around extra $8 in April to the wonderful state of California ...This time the California State website (letter in the mail to file for "free") was going to charge me $82 but Turbo Tax got me credit and need only pay $7. The extra money I did not have to pay, covered the filing. Tip: Claim Zero Allowances and you should get some money back when you file your taxes. Claim One (yourself) and you should "even out" and not owe any taxes and still get a little bit back when you file your taxes. File more than one allowance and you will end up with more money on your pay check but you will also owe taxes when you file your tax returns. The allowances represent "dependents" and since the only dependent you have is yourself you can choose zero and get more money at tax time or 1 and hope to "even out" While you can claim as many allowances (dependents) as you want during the year it will catch up with you when you file your taxes... If you are saver file 1 or 2 if not 0. Then you have nice $500 or so (depends on your income) refund. choices choices. : ) April 15, 2014
Rated 5 out of 5 by PatS1413 4 Years Running This is the fourth year I've used TT, last year really needed customer service and they came through. This year followed the steps and used support information within the system to get through. April 15, 2014
Rated 5 out of 5 by bigsexy14 GREAT STUFF! turbo tax is super. waited til 10:00 april 15 to start my taxes and done an hour later. love it. April 15, 2014
Rated 5 out of 5 by KenInSD I won't use anything else Turbo Tax makes gathering information and filing taxes super easy. I've used this software for the past several years and it gets better and easier to use every year. April 15, 2014
Rated 4 out of 5 by spond Fairly Easy to Use this YEar I have used both H&R Block and Turbotax and I like Turbotax the best. I have done my own taxes for yrs, so understanding the questions has more to do with how the software was put together. I would recommend Turbotax for sure. April 15, 2014
Rated 3 out of 5 by RickTT Same problems every year It's the program I've used for the past eight years, now, and I'm generally happy that it exists, but still dissatisfied with the same problems every year: 1. Why can't I select text in the program to copy into a convenient list? It would be nice to have all my deductions in a row before starting the entry. 2. Always has some confusing portion which never gets resolved (this year: obscure complaint about a 1099 with no recommendation for solution). 3. Always obfuscates the way to efile the Federal return and mail the state return (let's see, $29.00 to efile vs. $0.49 for a stamp... hmmm). I know they need to make money, but I did pay more for the version I used. Why not just let me file both electronically? April 15, 2014
Rated 5 out of 5 by Brendaville Turbo Tax or Bust! I love Turbo Tax! Every year it get's better. They make sure you get every deduction you deserve and the numbers are always better than that of a tax office! It's Easy, Fast, and Accurate! Turbo Tax customer for life! April 15, 2014
Rated 5 out of 5 by RLZRAZ I have been using Turbo Tax for several years and would not think of using anything else! April 15, 2014
Rated 5 out of 5 by nogonogonogo excellent software very, very user friendly. have used this product now for several years. April 15, 2014
Rated 5 out of 5 by mehippymama13 cheaper than the block I use it every year since 1995, cheaper than a CPA April 15, 2014
Rated 1 out of 5 by lostmeasafan Turbotax was a terrible experience this year. Changes wouldn't save, language/descriptions were so opaque in segments that I couldn't tell if I was receiving a deduction or being assessed additional taxes on certain items (e.g. HSA "deductions" seemed to be assessing additional taxable income), and the calculations did not seem to sum correctly somehow (eg Turbotax indicated I had exceeded a contribution limit for my filing status - but then clicking on the "additional information" I found that I had indeed contributed EXACTLY what was allowed. Just TERRIBLE this year!! I'm left feeling incredibly uncertain about the accuracy of my filing and uneasy about the chance that this will create an even bigger headache in the future! (Oh yes, and instead of being charged for an "upgrade" from the Basic software, I was charged in duplicate for the basic and the upgraded version. Again... just an AWFUL experience this year!) April 15, 2014
Rated 4 out of 5 by jfarren Getting better each year works well on any browser and this year is the best format so far. April 15, 2014
Rated 5 out of 5 by Mamamare Consistently Excellent I have been using Turbo Tax for 16 years. It has never failed me. Since our income comes from W-2's and 1099's, entering the information is fairly straight forward. Turbo Tax uses the previous year's tax return to help make sure all topics are covered. April 15, 2014
Rated 5 out of 5 by Mark1T 2013 TurboTax Premium Used the 'walk through' feature. Very easy to use, answered the questions, much easier than earlier versions. First year with a K-1, very easy to input information box by box. Filled out all forms. Great product. April 15, 2014
Rated 4 out of 5 by snad Turbotax 2013 Easy to fill out but error check brings you to the actual forms, schedules and subsections which are difficult to understand as there is no guidance or explanation at that point April 15, 2014
Rated 5 out of 5 by BestButch Efficient-Accurate-Easy I really like Turbo Tax. Have tried other programs and prefer Turbo Tax hands down. I understand you are in business and need to make money but I wouldn't mind if your state filing was included for free in the Deluxe addition April 15, 2014
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