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TurboTax Customer Ratings and Product Reviews - page 51 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(123359 reviews)
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Rated 2 out of 5 by Surprise Fee Tick me Off!! Be up front about the costs.....do this and do that and it makes it sound like it's free.....Previous years I only paid to file for state...not this year...I'm horribly disappointed in TurboTax this year. If I would've known it was going to cost as much as it didn't I would've saved myself the stress and hire a darn accountant. People use Turbotax to save money....turbotax FAILED! March 26, 2015
Rated 5 out of 5 by Biggest Refund Ever!!! I started my return about two months ago. I have come and go multiples times because I didn't have all my paperwork together. Everytime it would take me right back to were I needed to be. Also it was SUPER easy to use. March 26, 2015
Rated 4 out of 5 by TurboTax was extremely easy to use and I believe it really did help me maximize my return! My only con is that there is a fee for everything! I chose to do my own taxes to save money on going to HR Block or using an accountant, but I ended up owing almost $200 :( So I think I came out even doing it myself versus paying someone else to do it. March 26, 2015
Rated 4 out of 5 by not as good as previous years Did not ask this year for a possible increase in income for 2015- useful for estimated tax payments. I did not like the fact that prior years info was no longer automatically transferred if you use a disk for Turbo Tax. Not everyone wants information available on the internet. March 26, 2015
Rated 5 out of 5 by Turbo Tax Review I have used Turbo Tax for years and found it to be very helpful and simple in filing my taxes. I have volunteered with the AARP TaxAide program where they use a different tax program. Turbo Tax puts it to shame due to the ease of data entry. March 26, 2015
Rated 3 out of 5 by Its too expensive, the price keeps increasing, I will seek having someone else do it next year. March 26, 2015
Rated 5 out of 5 by Super easy and fun to use I recommend this to everyone, I actually look forward to using Turbo Tax every year March 26, 2015
Rated 5 out of 5 by Turbo Tax is the Bomb! I've always hated doing my taxes. They confused me. But turbo tax changed that. They made it easy, and less confusing, and they helped me get the biggest tax return possible. THANK YOU SO MUCH!! March 26, 2015
Rated 5 out of 5 by Crazy EASY! TurboTax works great for me. I have a pretty simple tax life: just W-2s,a home mortgage, and some charitable contributions. TurboTax walked me right through my home window improvements and got my credit. March 26, 2015
Rated 5 out of 5 by Under 1 hour to File a Return This is the third year of my filing with Turbo-Tax, the first year it took me some time to register and create my basic information, over the last two years I have been able to update my information in under 1 hour. March 26, 2015
Rated 5 out of 5 by Now Happy Please look into my Con and make a short cut. This is the part of my return that I go back to many times and with many rentals takes most of my time!!!!! March 26, 2015
Rated 4 out of 5 by Intuit Do It Overall, a very simple way to prepare and file taxes. My major problem this year and last has been the need to include pre-payment of state taxes under the Federal tax process. March 26, 2015
Rated 5 out of 5 by Turbo Tax Review Print screen copy without going to list of print menue March 26, 2015
Rated 5 out of 5 by Excellent- easy- fast- accurate Fair price for service provided. 1/2 the cost of having a "tax professional" (2 week wonder) fill out my taxes and using the same informational resources that TurboTax provides. Took me the same length of time that it would take me to meet with a tax preparer but without the drive time. Also, very convenient to have access to all the supporting data that I needed and not having to worry about forgetting something at home. Excellent experience. March 26, 2015
Rated 4 out of 5 by Tax return mostly but not all easy Heard about how you skipped some features in certain versions (for 2014) of TurboTax, and you apparently eventually "got it." Do not do that again! There's always H&R Block, TaxAct, etc.! Almost every tax situation is anticipated. Only weakness is in handling complicated taxation of partnerships and royalty trusts. (Especially when I got a 1099 Misc from brokerage and instructions by mail from trust for the same royalty.) As for navigation, you walked me through data entry very well, but I found it hard to figure out how to change something later (such as when I discovered an error or got corrected data from brokerages); when user wants to adjust something already entered, you should explain at once how to do this. Downloading from brokerages requires hight vigilance; I ended up with duplicate data downloads when I had (for example) "Schwab" in one place and "SCHWAB" elsewhere; a computer is still a dumb machine and needs to be "taught" about such details. After writing all this, a snag: No way to continue after "Preview my review"!!! How about "All Done" or "I"m done with review!" Another snag: You say my nickname is too short. I keep entering a longer and longer one, and you keep telling me it's too short!!!!!!!!!!!!!! March 26, 2015
Rated 5 out of 5 by Great Product I have used TurboTax for a number of years, and wish I had had access to it earlier in my life. It makes filing my taxes sooo easy. Thanks. March 26, 2015
Rated 4 out of 5 by Another point. You don't allow for partial refund, leaving $$ towards next year's return. March 26, 2015
Rated 4 out of 5 by 2014 Federal Download from TD Ameritrade not correct. I had to delete all the data and reenter. March 26, 2015
Rated 1 out of 5 by worst Turbo Tax experience ever had!!! I have used Turbo tax for at least 20 years. This has been the most difficult problematic tax experience EVER!!! March 26, 2015
Rated 5 out of 5 by Easy to use Easy to use, answer questions, filing electronically, great all around! March 26, 2015
Rated 5 out of 5 by Making it Easy Turbo Tax makes it easy to meet all IRS tax filing requirements with great references and tools. Long time user of Turbo Tax. March 26, 2015
Rated 4 out of 5 by Happy to see that TT stepped up and did the right thing in regards to the free upgrade and returning to the original features of the deluxe version March 26, 2015
Rated 4 out of 5 by Tax Planning I would like to see a feature added that would allow upload of completed current year tax info into a tax planning model for next year based on current year tax law plus whatever is indexed to inflation. This could be similar to the current feature that uploads last year's tax data into the current year program. March 26, 2015
Rated 5 out of 5 by So easy can't understand why anyone wouldn't use i So easy I just enjoy getting into tax mode. Sigh of relief and off to plan spending my refund. March 26, 2015
Rated 5 out of 5 by Less Than 2 Hours If it hadn't been for searching the house to get all my papers together I could have been done sooner! It is easier than filling out the old 1040's and mailing and waiting. I guess that's why I am a repeat "repeat customer". Recommended for everyone. March 26, 2015
Rated 4 out of 5 by using turbo tax Need help to transfer info from iCloud. Just didn't get to transfer the info. March 26, 2015
Rated 5 out of 5 by Fast and Easy! Overall, I really like turbo tax. Super user friendly. In areas, I was unsure of, Turbo Tax explained it in a manner I could understand. THANK YOU!!!!! March 26, 2015
Rated 5 out of 5 by Doing my Duty Love Turbo Tax! March 26, 2015
Rated 4 out of 5 by Almost completely above board When they give the option to pay by having the amount deducted from your tax return, they don't make it abundantly clear that this will end up costing you more because of the fee that comes with that process. I went very far down that road before I discovered the fee and had to back track to pay by credit card instead. March 26, 2015
Rated 5 out of 5 by The software application worked as intended The software application worked as intended. I did not have any issues with entering data into the application. I had a few new items to enter this year, so I had the opportunity to see that the software application was properly designed for a user who had one or more atypical income sources. It appears the software engineering team did a good job on coding a couple of the little used or lesser used use cases that relatively few users will need to utilize. March 26, 2015
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