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TurboTax Customer Ratings and Product Reviews - page 3231 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.5 out of 5 average

(4.5/5 | 184772 reviews)
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Rated 4.6 out of 5 by 184773 reviewers.
Rated 5 out of 5 by Amazing as always The site takes care of practically everything, and gets you the refund that you deserve. It is also free, which is pretty awesome. February 2, 2015
Rated 5 out of 5 by Easy and quick even with tricky itemized deduction If I had a question, which was seldom (regarding some different deduction items) help function worked great. Very simple. February 2, 2015
Rated 5 out of 5 by so eeeeeeasy It was so easy. I love that I can save my place. The interactive part of it is good as well, because it doesnt' feel like a chore. the donation feature was really helpful as well. It's personalized to you. very much like having a conversation instead of doing your taxes. February 2, 2015
Rated 5 out of 5 by Taxes Were SO EASY!! LOVED Turbo Tax and will be using it in the future for filing our taxes!! This program was so easy to use and we were guided through everything. We are first time tax filers and we did it like pros! Thank you Turbo Tax!! February 2, 2015
Rated 4 out of 5 by Basic Tax Preparation 2014 Turbo Tax did have several 1099R issues in explaining what I really need to do in determining the taxable amount. Only after hours and multiple cups of coffee to read the IRS documents, and working with the Payee could I figure it out. February 2, 2015
Rated 4 out of 5 by TurboTax Deluxe TurboTax loaded and ran perfectly during the first session. Unfortunately, TurboTax would not restart at a later date because the updater kept shutting the program down with no prompts to reboot or anything. After I finally did get TurboTax to load it locked up several times while finishing my taxes. I have used TurboTax for many years and have never had this problem before. I am running Windows 7. February 2, 2015
Rated 5 out of 5 by Mostly easy and straightforward Turbotax took care of my taxes quite painlessly. I found two issues. First, the material provided when I purchased on Amazon said that the State return was included, yet at the end there was still a $19.95 charge to file. I likely missed some fine print somewhere, but this should be more clear upfront. Second, the amount of my refund I was permitted to put on an Amazon gift card was limited for some unexplained reason, even though it was less that the maximum amount cited elsewhere. I would have put $100 more on the gift card otherwise. February 2, 2015
Rated 5 out of 5 by Turbo Tax review Have been using turbo tax for years! When changes are made it is so easy to use and follow. Nothing better!!!!! February 2, 2015
Rated 5 out of 5 by I love using Turbo Tax every year. I always feel secure that my taxes are filed accurately. February 2, 2015
Rated 5 out of 5 by Amazingly Easy I absoluetely love love loved it!!! it was quick and effortless. taxes for dummies easy. :) February 2, 2015
Rated 5 out of 5 by Turbo tax Been doing taxes with turbotax for years and never had a problem! fast and easy February 2, 2015
Rated 5 out of 5 by Easy, Breezy, Taxes are done!!! I've been fiiling my taxes since I was single, to having kids, to being married with kids! No matter the situation I've never had an issue! Absolutely love the site, extremely user friendly, would reccomend to anyone! February 2, 2015
Rated 5 out of 5 by Gets Better Every Year Helped me think of deductions I had not thought of. The guided tour was very easy to follow. February 2, 2015
Rated 5 out of 5 by Well worth the cost Love this service....been using it for years. My only issue was that they didn't warm me that a $30ish fee would be added for deducting the turbo tax fee from my refund. It was ok though; I just went back and paid with credit card instead. This program is so simple to use and they answer any questions along the way. I highly recommend turbo tax. February 2, 2015
Rated 4 out of 5 by Great every year ! We have used TurboTax for a few years now. We've had it reviewed by professionals and we have received the max return. TurboTax walks you through it step by step. February 2, 2015
Rated 4 out of 5 by TurboTax Home and Business Turbo Tax is easy for those who have done if before but for a newcomer it can seem pretty daunting. February 2, 2015
Rated 4 out of 5 by Returning User Had not filed taxes by myself since 2007 tax year, was an expat and used major accounting firms. Found the system to be pretty forgiving. Primary shortcoming was an inability to add a form that was not in the package. I will file an amendment to complete this. Found it difficult to find the help phone number, but once I got it the call back service was excellent. I had not shutdown my firewall and my return would not transmit. An obvious error, but Intuit could improve the error message and help so that I (not a computer genius) could find it. February 2, 2015
Rated 5 out of 5 by turbo 2014 Turbo Tax is easy to use, efficient and complete. February 2, 2015
Rated 5 out of 5 by This year was so simple!! All in all extremely satisfied with this years' program! Easier than ever to use, and simple and quick! Even though I could not amend my 2013 tax return it still deserves 5 stars, so that is what I give it! Thanks TurboTax!! February 2, 2015
Rated 5 out of 5 by 10 years I've been using TurboTax since I was 15 and I will never use any body else. They are quick, easy, and guide you through everything. They help word difficult questions so that people like me, who don't understand tax terminology, can get through it real easy. I love TurboTax! February 2, 2015
Rated 5 out of 5 by Filing has never been so pretty When logging into Turbo-Tax this year I assume I would use Deluxe, just like last year. Luckily I logged in twice. The free option now includes free state filing. You can still import your previous year return for the same fee as Deluxe, but unlike deluxe you don't need to pay for state filing. I'm glad I didn't have to pay state filing, but the automatic assumption that I would be using Deluxe ercks me. I have no idea how to tax the way deluxe would have me tax. Free was just fine, and I will continue to use it with the added bonus of free State filing. Easy, very attractive, and fast. Thank you for making taxes a little less frightening, just be very clear with your pricing. Not many actually need deluxe in my opinion. February 2, 2015
Rated 2 out of 5 by Getting pricey, Intuit! Seems like Intuit keeps raising the cost each year. I'm okay with that, but the amount of the increases has been astronomical of late. This year, I filed 2 state returns and a federal return, and frankly, for just a little bit more, I could have hired someone to do it for me, and saved myself some time! February 2, 2015
Rated 5 out of 5 by Practically Painless Process This was one of the simplest returns I've ever done. Many improvements were made since last year that detailed each step in easy to understand terms. Questions were answered with examples that perfectly fit my scenario. It seemed like there was an improvement to the "save" feature as well. A couple of times in the process I had to walk away from my work and everything was exactly where I'd left it when I returned. Nice improvements! February 2, 2015
Rated 5 out of 5 by Customer For 3 Years Love the software, and I can file from my own home been using the software for 3 years now and will do so next year February 2, 2015
Rated 5 out of 5 by Very intelligent program Turbo tax never seemed to rush me .I was always at ease..actually taking two days to complete my taxes.. great experience five stars. February 2, 2015
Rated 5 out of 5 by Supremely Simple It gives you confidence in the return and it makes even the IRS system simple. February 2, 2015
Rated 4 out of 5 by Ideal Overall is a good tax program February 2, 2015
Rated 5 out of 5 by Awesome, awesome. I have used Turbo Tax for the last several years and with each new filing year and all the changes that take place they do an excellent job at letting me know just what has been changed. Turbo tax is awesome. February 2, 2015
Rated 5 out of 5 by Pleasant Surprise! As a person who loves paperwork, doing my taxes is something I look forward to. I do miss the paper version, but watching my refund roll up on the left margin is really fun. Every time I fill in a field I look to see if it's running up again. One year it rolled down...really far...and it explained everything to me so I knew WHY I owed that year. The "learn more" next to every item saved a TON of time instead of having to search for things. February 2, 2015
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