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TurboTax Customer Ratings and Product Reviews - page 3133 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182874 reviews)
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Rated 4.6 out of 5 by 182872 reviewers.
Rated 5 out of 5 by Great Experience I love this, it was super easy and gave so much information. February 3, 2015
Rated 5 out of 5 by great return TurboTax is the best product on the market.I have told family&friend about your product and they love it February 3, 2015
Rated 5 out of 5 by So easy man! The improvements over the years are second to none. It was easy for me to use Turbo Tax in 2011 and its even better in 2015! Thank you guys for all you do. February 3, 2015
Rated 5 out of 5 by Fairly quick and accurate service. i liked the fact that any answers I had about a certain question was explained in a very easy manner. It was also refreshing to know there are additional tax breaks that not many taxing companies fail to mention to customers. February 3, 2015
Rated 5 out of 5 by The Reason I Enjoy Tax Season Let's be honest. Most people look at tax season as a headache. The forms themselves are daunting, the IRS won't answer your calls, and that place down the street with a dancing Statue of Liberty just isn't what you're in the mood for. Luckily for all of us, there's TurboTax. The process itself is straightforward, taking you through your taxes like it was a personal survey. When information is needed from a form, they tell you exactly where to look. If you have a form that you don't know what to do with, you can type it into the search bar and instantly add that information to your taxes. With all of this information in one place, I know that next year I won't have to worry about starting from scratch. Their review system gives me every assurance that I am doing my taxes properly, and being able to e-file them when I'm done saves everybody time and effort and that's what really counts! I honestly, from a consumer standpoint, will never do my taxes with any other company/person besides TurboTax. February 3, 2015
Rated 5 out of 5 by done before dinner gotta love turbotax, working in an office all day the last thing you want to do is more paperwork but turbotax walks you through everything quite easily. February 3, 2015
Rated 5 out of 5 by Always dependable, easy and fast February 3, 2015
Rated 4 out of 5 by Was all right It's easy to follow anyone can do it February 3, 2015
Rated 4 out of 5 by turbotax2014consumerreview been using ttax several yrs with great success. i was very disappointed this yr with having to upgrade to premier (after buying the usual deluxe version) and just to enter a single stock trade. additionally, and after entering a good deal of information already, i was instructed of the need to upgrade and while in the process, i got an error advising that i should uninstall the program and try again! needless to say, that was alarming. however, after closing the error page, the program actually seemed to be working appropriately and i was able to complete and file my returns (yea!) ttax rebate was appreciated. thx February 3, 2015
Rated 5 out of 5 by Fast and easy Long time customer who will never change, the interface gets better every year, kudos to your development team. fast and easy, keep up the great work! February 3, 2015
Rated 5 out of 5 by Fast and User Friendly This is the second year I have used Turbo Tax. I not only found it very user-friendly, but the price for doing my taxes is very inexpensive. It is fast, easy and the best part is that I am able to go back to make changes. I think that's great. I wish I had filed my previous taxes with Turbo Tax. I would have saved myself a great deal of money. Filing my taxes with a tax service was costing me $300 - $500 every year. It's ridiculous how much they charge.. Thank you Turbo Tax. February 3, 2015
Rated 5 out of 5 by Suuuupppppeeeerrrrrr Easy I use turbo tax every year and am always pleased February 3, 2015
Rated 5 out of 5 by Great Product I truly love the step by step process taken to make sure everything is accurate and for the most refund possible. February 3, 2015
Rated 5 out of 5 by 2014 Taxes Easy each time I use this. Got burnt once years gone by from going to and paying someone to do my taxes. Owed a lot of money to the IRS and to the company who did my taxes. Won't happen again! February 3, 2015
Rated 5 out of 5 by I always use turbo tax. It is very easy and convenient. I will recommend turbo tax to all of my family and friends. February 3, 2015
Rated 5 out of 5 by Pay the bills max the refund As l;ong as you follow the step by step guide you become the "PRO" you used to pay for; the more I use TurboTax the more I like them. the fact that they keep track and import all your previous year's data, only impresses me even more; half of the data import work is DONE; just make changes and go. Very please with this version. February 3, 2015
Rated 5 out of 5 by Stuck with me! Had a problem with the state and they tried to help with not just the 1st person but ended up with an expert that called back and stayed on the line for over an hour and went through my entire state to find it. Probably wouldn't have taken an hour but my computer had excellent virus controls so had to figure out how to bypass them so they could help me. But they stayed on the phone the entire time and with suggestions on how to do so - and was very nice about it. February 3, 2015
Rated 4 out of 5 by E filing I use TurboTax every year to file my taxes! I'm super excited that everything was free this year because that saved me on having to pay preparation fees like I had to pay last year. Upgrading to the deluxe version saved me alot of time;however, it would have been nice if it was $19.99 instead of $29.99. Other than that i'm alway's satisfied with my refund amounts. *all smiles* until next years tax season. February 3, 2015
Rated 5 out of 5 by Very easy February 3, 2015
Rated 5 out of 5 by best for less with no stress ive used this app for years they take alot of they stress away from filing. February 3, 2015
Rated 5 out of 5 by Turbo tax is solid As always Turbo Tax is easy and detailed. Sections I felt like I knew my way around, I could pick and choose what I filled out. Th interview it conducts is straightforward. If there was a question that wasn't clear there was always a link to clarify. This year I was prompted in a home business expense section for $10 which wasn't much but seemed a nickle and dime affair. I was concerned when in the efiling section: I couldn't figure out how to progress to efile my Federal (free) and not efile my state. I ended up paying the 19.95 to efile cause I was at an impass. This is the 14th year I have used Turbo Tax and continue to recommend it. February 3, 2015
Rated 2 out of 5 by Almost perfect until now I have used Turbo Tax for four years without a problem. Its great its fast and easy. Then today I did the same thing I normally do nothing changed with my state tax and it got rejected twice. I go to fix and there is nothing to fix it does not bring me to a missing information field or any direct issue. I looked through the entry very carefully. Then I looked for help and the only help for this situation is to mail the return. States that sometimes your return cannot be fixed even when something is not wrong with it. I probably wont use this again and try a different program to do taxes next year. February 3, 2015
Rated 5 out of 5 by Fantastic!!!! I absolutely LOVE Turbo Tax. I needed help on two separate occasions and was able to reach someone by phone quickly. Both Associates helped me tremendously. I have used Turbo Tax since 2010 and always recommend it to my friends and family. Thank you so much for your help and giving me peace of mind! February 3, 2015
Rated 5 out of 5 by Great for Military I really like TurboTax, it makes it very easy for self prepared tax returns. My taxes are not too complicated at this point in life, but the questions they ask to get information for the return are helpful. Some of the descriptions for educational deductions are confusing and don't specify the support provided by the government or give a link to read more. For example, Tuition Assistance is not listed or given information on whether or not it is tax free or if the government should have sent documentation to the filer for their documents. It is a great resource for military getting TurboTax through USAA and keeping information electronically from earlier years to help the input process. February 3, 2015
Rated 5 out of 5 by Best Tax service out there! Super simple, easy and fast to use! Finally you don't have to be an accountant to file taxes. February 3, 2015
Rated 4 out of 5 by Easy to Follow works better than our government February 3, 2015
Rated 5 out of 5 by taxes wow! Its easy and you are sure that you will get all that you are supposed to get back when you use turbo tax February 3, 2015
Rated 5 out of 5 by Don't have to be smart! I switched to Turbo Tax after using another discount online tax prep (Tax Slayer). I don't like doing taxes, but Turbo Tax really makes it painless from one year to the next. February 3, 2015
Rated 4 out of 5 by TurboTaz 2014 It was supposed to give me one free state return but then charged me for it. What up with that.? Overall user friendly but when you go back in to edit a portion of the return it keeps asking the same questions even though you have already answered them instead of showing how you answered and just letting you edit the questions you need to. Bummer! Efiling was easy.... February 3, 2015
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