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TurboTax Customer Ratings and Product Reviews - page 29 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(181880 reviews)
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Rated 2 out of 5 by Trouble/not able to file electronically Very disappointed in this years turbo tax. April 20, 2015
Rated 4 out of 5 by Turbo Tax Review, 1st Time Use This program is for the average user. It is not for those who have tax preparation experience. April 20, 2015
Rated 5 out of 5 by simple way to make sense of taxes i have used TurboTax prior and as my taxes continuously got more complex Turbo Tax was able to develop to make importing investments including complex options spread trades. April 20, 2015
Rated 5 out of 5 by Way to easy Way to easy, takes little time to complete, and takes you step by step insuring that you receive every penny you deserve April 20, 2015
Rated 5 out of 5 by so easy although rejected due e file Pin Number. Fix fast by Mailing return.. Like the alternative options. April 20, 2015
Rated 3 out of 5 by Filing Tax Forms April 20, 2015
Rated 3 out of 5 by 2014 Tax Review I ran into problems putting individual 1099 Misc forms for Royalty income using H&R Block the last years. Switched to Turbo Tax in hopes for better function. The input of most data into Turbo Tax is generally good, better than H&R Block. However, I ran into a similar problem with IRS Sched. E. Turbo Tax takes LLC Form K-1 very well, but also fails on individual 1099 Misc for Royalty income. It is completely opaque on correctly accepting that data. It appears Sched. E is the correct place for Royalty income, but there is no apparent access. April 20, 2015
Rated 5 out of 5 by Simple to Use and Always Accurate Turbo Tax Home and Business should directly interface with Quicken Home and Business. The 2013 version wouldn't pull the Schedule C information. I don't know about the 2014 version because I used Quickbooks this year. Making the two "Home and Business" applications completely synchronizable would really be a help to folks who don't have the time (or money) to become Quickbooks experts. April 20, 2015
Rated 5 out of 5 by Most Fun Tax Filing EVER !! simple and painless process and customer service super supportive in what is usually a stressful time. why don't you add a product that allows you to input expenses monthly and then I'd go door to door selling TURBO TAX ;-) April 20, 2015
Rated 5 out of 5 by Turbo Time April 20, 2015
Rated 2 out of 5 by SO FRUSTRATED Turbo Tax bounced one of my state returns.No problem, I fixed it and all was great. However when I corrected it on Turbo Tax on April 1st, the amount DUE on my HOME state's return CHANGED AUTOMATICALLY from owing $479 to getting a refund of $128. Yay!! HOWEVER , even though those changes are on the return per Turbo Tax, they never changed its report to the State!! I was charged $479 by my home state on April 15th instead of getting the $128 refund. It took me over an hour searching and completing forms on Turbo Tax just to tell them. Now I have to mail the Amended Return that THEY calculated 3 weeks ago and did NOT submit to the state. April 20, 2015
Rated 2 out of 5 by Limited Ability The limited ability of Turbotax premier to handle large 1099Bs is a major disadvantage, and unnacceptable. You should have a warning on the box outlining this lack of capability. with computer driven investments in stock buy/sells, this will become more and more an issue and stop people being able to use Turbotax in a concenient manner April 20, 2015
Rated 3 out of 5 by 401k, IRA, ROTH code Please re-examine roll over parts as well. It assumes if you roll over that it is to a ROTH and that is not always the case. April 20, 2015
Rated 5 out of 5 by Didn't hurt as much as I thought! I really like the changes you've made, faster, easier, clearer. Used Turbo Tax for a number of years, and I will continue to do so. Thanks Turbo Tax! April 20, 2015
Rated 4 out of 5 by Great for Direct Sellers! Overall great software - I disliked the cost, just a little too high for what I needed. April 20, 2015
Rated 4 out of 5 by upset aaron I brought two 2014 Turbo tax CDs to file two returns. The first return went well but I could not file the state tax return until after I paid twice for the second state return e-filing it. I had already paid the state when I brought the CD. Because I had to go oversees the next week I went ahead and paid it twice. I think you guys should have an customer center to handle complaints that mine. There are other tax products out there that does not handle their business this way. I will try them next year. April 20, 2015
Rated 5 out of 5 by Very Pleased Thanks so much Turbo Tax user for 13 years April 20, 2015
Rated 5 out of 5 by Easy as pie I tried using other sites and could not get them to answer my questions...Turbo did great April 20, 2015
Rated 4 out of 5 by hatedepinneed In future will never efile with Turbo tax, not worth hassle of getting epin, just printing and sending is planned April 20, 2015
Rated 5 out of 5 by Loved it. I love the details and the update on the laws. I also love the step by step process! April 20, 2015
Rated 4 out of 5 by Improvements Would Be Easy Very good program. Improvements would be easy. 1. Enable pasting into all entry fields 2. Either take the estimated payment vouchers out of the pdf or make them optional. 3. PLEASE either remove the slot machine animation from the refund amount or make it configurable. It is distracting at best and gives false information when the animation occurs after no change in entries. 4. Put schedule D back in Deluxe April 20, 2015
Rated 1 out of 5 by Never Again - Unreliable product After 10 yrs with TurboTax, I will not purchase it again. I paid $79 for the "Personal & Small Business" software which includes State return. However, the State Return would not load. Error message would be "Your State Software is up-to-date", but the State Return would not start. I then had to spend $39.99 additional on the download of MD State Returns to complete my tax return. After then paying $24.99 to E-file my State Return, Turbo Tax continued with error messages and would not file the return. I had to change to "mail return" option and print out my State Return. April 20, 2015
Rated 2 out of 5 by Missing Features April 20, 2015
Rated 1 out of 5 by Spannhake 2014 Turbo Tax Experience Totally bungled the Ohio School District filing. We elected to pay the School District tax by paper, but e-file the return. Instead of printing the payment voucher, SD-100 was printed and Turbo Tax set up the payment as an ACH Debit (we had elected direct debit of State of Ohio tax payment). Had we actually wanted direct debit for the School District tax, Turbo Tax would not have printed any forms. Instead, we manually printed the Payment Voucher, sent in a check as we elected, only to find that the direct debit was processed and we double paid a large amount. April 20, 2015
Rated 5 out of 5 by Painless There was no hassle involved and took only about half an hour. April 20, 2015
Rated 5 out of 5 by fantastic experience Happy to use this software to do my taxex April 20, 2015
Rated 4 out of 5 by Long Time User I find this program great and have used it since it first came out. I did find it a little harder this year to go back to find where I wanted to go and had to make a change in the forms because it would not let me go back to the interview to fix it. Two states was a little confusing but I got thru it. April 19, 2015
Rated 5 out of 5 by I wouldn't file any other way! I have been using Turbo Tax for more years than I can remember. Turbo Tax walks you through your return step by step or gives you the option to skip to the parts that pertain to your return. Compared to what you would pay if you went to a storefront tax preparer, it is a great value! April 19, 2015
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