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TurboTax Customer Ratings and Product Reviews - page 2106 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182854 reviews)
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Rated 4.6 out of 5 by 182852 reviewers.
Rated 5 out of 5 by So Easy AND Thorough ..best of both world First of all, i have tried the following other TAX Prep products . H&R Block.com,CPA,Free Tax USA,.com but Turbo Tax is by far the best especially if you have more complicated filing . TurboTax also have best analytical software . Easy to understand ,step by step,gives you option to make changes & go back to previous page without loosing information. Offers many Value added services and upgrades . I definitely recommend the TAX AUDIT Coverage . It a safe of mind for very little cost . February 28, 2015
Rated 4 out of 5 by Helped again I have used turbo tax for many years and find it to be easily usable. February 28, 2015
Rated 4 out of 5 by Took a while to fix a problem Overall I really like Turbo Tax and has been using it for over 10 years. I was, however, bit disappointed that it took a while for Turbo Tax to fix the problem with the unwanted inclusion of Form 561 in the Oklahoma returns even after many complains from several people. Because of this I had to manually file my return last year after throwing the Form 561 out. I see that finally this has been fixed (somewhat). Turbo Tax is still asking for purchase dates of stocks etc. even after telling that they are not Oklahoma properties. The Form 561 is, however, no longer being included. February 28, 2015
Rated 5 out of 5 by Easy Step by Step I found the directions very easy to follow. I was able to backtrack as needed whenever I realized I left something out. The progression was logical and the information was easy to understand. February 28, 2015
Rated 5 out of 5 by Smooth, Clear, Great The only issue I had was, I received a 5498-SA form and it could have been clearer if this one actually applied to me. It turns out it didn't, but I had to repeat that process after I went through. February 28, 2015
Rated 4 out of 5 by My experience For 2014 the breaking up of the program into different types - is thank you for reconsidering this move. February 28, 2015
Rated 5 out of 5 by EASY I dont have a very difficult return to do but I still like the different tax options i had !! February 28, 2015
Rated 3 out of 5 by 2014 Turbo Tax Difficulty navigating thru the College Education Tuition/Fees section. The 1098-T provided was not complete, and therefor the turbo tax instructions were difficult. Which costs were deductible (tuition/fees/class fees) were not clear. Need an itemized school bill for some of the costs. RI Motor Vehicle and Trailer Excise Tax is determined by using the "N.A.D.A Used Car Guide and other recognized pricing guides". It is clear that the property tax paid in RI is based on the value of the car, but turbo tax will not allow this itemized deduction. February 28, 2015
Rated 5 out of 5 by So Simple and Strees Free!!! I hate working with taxes and it truly intimidates me and my husband. But we can't afford to pay hundreds of dollars for a tax consultant. Turbo Tax makes it super easy and the support and confidence it gives you is priceless! We have been using it since they started offering on-line services. We would never use anything else!!!! Taxes done quickly and hassle free!!! Thank you, thank you!!!!!! C & D H February 28, 2015
Rated 5 out of 5 by convenient very convenient . easy for people like me who don't want to have to think to much about doing my taxes. hard to get it wrong with turbo tax. this is my 5 or 6th year using it, and will continue (as long as the extra fee doesn't continue to rise) February 28, 2015
Rated 4 out of 5 by EZ to do ben doing this for yrs keep up thegood work! February 28, 2015
Rated 5 out of 5 by Easy as Pie I used to use turbo tax, but once I started receiving a stock bonus I felt the entries were no very straightforward. I have now come back and this year I found the entry very easy to find from my tax forms. February 28, 2015
Rated 5 out of 5 by The Bestest Ever I enjoyed the whole experience and the simplicity of the entire process involved. February 28, 2015
Rated 5 out of 5 by Love it!!! I have used this website to do my whole families returns for 10 years now and I have not had any issues (knock on wood) Thank you February 28, 2015
Rated 5 out of 5 by Awesome Tax Helper This site is awesome! Quick ,easy, and direct. No question!!! February 28, 2015
Rated 4 out of 5 by User Friendly User friendly and thorough February 28, 2015
Rated 2 out of 5 by Basic version in past years handled all investment forms, 2014 required upgrade to premier, although cost was deferred this year I do not like change. Basic was adequate in past years. February 28, 2015
Rated 5 out of 5 by User friendly and Speedy! The process was intuitive and very user friendly. I appreciate the way TurboTax pulls forward previous years' data and also places this year's information into all the various categories for proper alignment in order to maximize my tax return. I love the fact that it asks you to confirm decisions - so I don't click next too hastily. Have used Turbo Tax for over 6 years - yet one year when we were starting a home business - we contracted out the tax preparation service. Not again - the preparer still had to ask us questions and we had to assemble all the documents anyway for quadruple the price! I have been learning with Turbo Tax how to take more responsibility for my financial future and tax preparation! February 28, 2015
Rated 3 out of 5 by Couple of problems but overall okay At one point I couldn't type into fields, it had to do with manual entry of 401k distribution after selecting automatic retrieval. Just wouldn't cooperate, couldn't type into search box or manual enter Bank information until I logged out and logged back in. February 28, 2015
Rated 5 out of 5 by Turbox tax Return Like the program, intuitive and easy to use. February 28, 2015
Rated 5 out of 5 by Super smooth This years improvement were obvious. I completed my taxes in record time! February 28, 2015
Rated 5 out of 5 by Excellent This is our 2nd time doing TurboTax on our own and they have made it simple and easy to understand. I really like how they transfer information from the year before and triple check everything. February 28, 2015
Rated 5 out of 5 by Helped me get it done Your website is so simple to use. Your support people are great. I'll be back next year. February 28, 2015
Rated 5 out of 5 by TURBO TAX EXCELLENCE I had a question about a form i may or may not have needed to fill out, i called and wait time was less than expected!! Agent was super helpful andswered my questions and stayed on the line to make sure as i finished my returns nothing else campe up that i would have needed help with. Turbotax truly exceeds expectations and makes taxes simple and easy. Thanks February 28, 2015
Rated 4 out of 5 by quick, fast and fun. This year went fast. I was surprised. Still trying to figure out the AMT Alternative minimum tax thing. February 28, 2015
Rated 5 out of 5 by Extremely easy to use and fast! I'd used TurboTax before but when I relocated in 2012, I used my NYC accountant. After two years of continuing to use him for no reason other than laziness, and not getting any refund even! I wanted to give TurboTax another try. I wasn't disappointed at all. The interface and functionality have been streamlined and updated and it is almost too easy to use! The whole process took less than an hour and TurboTax handled everything. It was seriously painless, easy, helpful and I'll never go back to an accountant again! Thanks TurboTax! February 28, 2015
Rated 5 out of 5 by So easy, even I can do it Extremely easy to use, walks you through everything! Been using Turbo Tax for years, and it truly is great! For anyone who is afraid to do their own taxes, try this. You won't be disappointed. February 28, 2015
Rated 5 out of 5 by I have enjoyed using Turbotax since 2001! Recommend Turbo tax as a rather safe way to file your own taxes, although the hours tax providers have to sit in seminars each year could render many new insights. If I could even if I prepare taxes for others, I would hire someone to check over my own. February 28, 2015
Rated 4 out of 5 by Reliable Software Was very disappointed in the software re-design and re-naming of the various products. I've been using the Deluxe version for years and was very satisfied with your product. The re-design took some elements of my return out of the Deluxe version and placed them in the Premier version. I had to pay additional money to get the software I needed and the bulk of the Premier version I really don't need. February 28, 2015
Rated 3 out of 5 by Not Enough Instructions Could not tell when I needed to enter information or leave blank. Asked me to delete medical expenses, but did not offer edit or delete keys. February 28, 2015
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