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TurboTax Customer Ratings and Product Reviews - page 2106 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.5 out of 5 average

(4.5/5 | 184758 reviews)
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Rated 4.6 out of 5 by 184754 reviewers.
Rated 5 out of 5 by Always enjoy Turbotax! Th experience with turbo tax is excellent. They cover all the essentials and is easy to follow! March 1, 2015
Rated 5 out of 5 by GREAT This was awesome, someone recommended the free online program for simple returns, I only enter my W2, and nothing else... so I don't need any fancy tax service. I usually piggy back on my parents because they purchase TurboTax Deluxe every year, but this last year my mom got cancer, and due to medical bills had a much more complicated return. Just as long as you don't select to take your State tax fee out of your return, you really do just have to pay for the state fee!!! Awesome!! March 1, 2015
Rated 4 out of 5 by Review When you're at the say the income section and there are 9 sections to complete over all great but would be nice that when you say done and go to the next section it takes directly to that next section instead of having to scroll down. March 1, 2015
Rated 5 out of 5 by RudeDog's Refund Routed excellent, like always. I wouldn't use anything else. March 1, 2015
Rated 4 out of 5 by Easy to use Very easy to use, but some sections could use a few more details. For example, if you give donations of goods to one charity on more than one occasion through the year, it tells you to put "various" on the date which makes you think that you should enter the total amount, but then during review, it makes you go back and list them out separately. A nit, but still annoying. Other than that, it is great, plus the questions that are asked help you to think about things that you are planning for the following year so that you can know ahead of time to keep receipts so that you are not hunting for them during preparation. March 1, 2015
Rated 5 out of 5 by awesome use this company. you won't be disappointed. they really cover everything. thorough is the name of the game here. March 1, 2015
Rated 4 out of 5 by Easily navigated -unless you want to go backward It was also a little disheartening that prior to filing my return, turbotax had issues with personal information theft. However, overall it was a good software that is easily completed even with no experience. March 1, 2015
Rated 5 out of 5 by Great way to file taxed!!! Conquered my fears of doing my taxes. Loved the way you could stop and return. Liked that I could go back and enter new receipts that I didn't have at the beginning!! GREAT SOFTWARE!!!! March 1, 2015
Rated 5 out of 5 by Done Son!! The most expedient, best, fantastically easiest way to file your taxes period. March 1, 2015
Rated 4 out of 5 by TurboTax It was fairly easy to enter income and expenses, but takes a while to get used to. March 1, 2015
Rated 5 out of 5 by Great! great job overall March 1, 2015
Rated 5 out of 5 by Proficient Pros Turbo Tax is the best! Prefer to utilize it every tax year. So glad this is an option for taxpayers. Keep up the good work! March 1, 2015
Rated 5 out of 5 by The Need for Increased Capacity Although I have used the program since the days of MacInTax, this is the first year that I had an issue with connecting to the SSL server. I am aware that activity may overload the systems during peak periods. Management should plan to accommodate users for these peak load times. It may be costly, but well worth the money if management wants to keep users comfortable. March 1, 2015
Rated 5 out of 5 by Easy as 1, 2, 3 Turbo Tax makes it so easy with step by step instructions, back menus, save til later options, and so much more. I will continue to use it in the future. March 1, 2015
Rated 5 out of 5 by Will use Turbo Tax again I depend on Turbo Tax to keep on top of all the changes to the tax law. We have used Turbo Tax for years and wouldn't use any other tax program. March 1, 2015
Rated 4 out of 5 by Better than filling out all the forms It is definitely a plus to not have to fill out all the forms manually and research all the different forms needed. Filing is easy It does seem I have to enter a lot of info that you have available to you already. Like I had to enter my address in the state filing after I completed the federal filing. My address did not change during the hour. March 1, 2015
Rated 4 out of 5 by TURBOTAX 2014 HOME AND BUSINESS Generally a very easy to use and helpful program. March 1, 2015
Rated 5 out of 5 by Wow! I liked it very mucho (a lot)! March 1, 2015
Rated 3 out of 5 by Lost File on computer Kept going to new update aviable . Would not open, would just keep going to update. Customer service rep was great!!!!! Spent over an hour with me trying to get straightened out. March 1, 2015
Rated 4 out of 5 by 2014 Taxes Overall, very successful. The imports were easy, though it did fail on one brokerage. Guided completion was much better than last year without annoying diversions down rabbit holes. Sales tax interface didn't offer a comparison--we had to enter what we paid and then go back and compare that to the standard estimated deduction. There should be a reminder. The Amazon gift card push at the end has got to go. That in itself is just about reason enough NOT to use Turbo Tax again. March 1, 2015
Rated 3 out of 5 by unblievable $50 is a lot for seniors who prepare other peoples tax, maybe you should have a discount for seniors trying to supplement social security.................. March 1, 2015
Rated 4 out of 5 by Immensely helpful, still a bit confusing After several years of use, I depend on this software. I feel this company listens to what is needed, and user feedback. My first two years, I did both personal and online taxes, to ensure the online was accurate. Now I'm only online, and print a copy for my files. Filing biz taxes for my first year, I'm still a bit anxious, especially as my first year costs are so much greater than my income. I do feel confident that my paperwork is in line, and my taxes are clear. (Would love to have an online option for Quickbooks that my accountant didn't hate...) March 1, 2015
Rated 5 out of 5 by 2014 tax excellent product used for many years March 1, 2015
Rated 5 out of 5 by No Stress Very quick and easy. well explained. March 1, 2015
Rated 5 out of 5 by easy as boiling water happy to do it at home March 1, 2015
Rated 5 out of 5 by Fast and Easy This is the first time I have filed on my own. I am a college student that also works and don't have much time for these sorts of things. TurboTax made it SUPER EASY and made it enjoyable to file my taxes. Definitely the best around! March 1, 2015
Rated 5 out of 5 by Taxes Made Sooooo Easy I have been using Turbo Tax for well over a decade ... many years as a PC-based product but since 2010 as an online-based product. I also use Intuit's Quicken product to help during the year as a financial data gathering tool to produce reports at tax year end to significantly help in entering my tax data. I did try 2 years ago to compare using a different tax software to figure my taxes and very quickly realized that Turbo Tax was a far superior product. The other product had me getting a federal refund 75% less than Turbo Tax and where Turbo Tax showed me only owing $595 in NC State Tax the "other" product showed me owing over $2800. I'll never doubt Turbo Tax again. Thanks Turbo Tax for all you've done for us for well over a decade. March 1, 2015
Rated 5 out of 5 by simple and great based on all the times i have used turbotax ,that i could with great comfort recommend this to everyone and have.thank you all that you do. March 1, 2015
Rated 1 out of 5 by Crashed The services were not free and this wasn't explained well. My return, which was a basic return, required me to have to upgrade. Before, during and after my upgrade, the site crashed constantly. I had to restart 5 or more times to finalize my return. If the service is free, I can understand the website crashing but when I am paying, this unacceptable. Lastly, the deduction of services fee from return to me was hidden. This should be outlined better. March 1, 2015
Rated 1 out of 5 by Terrible Experience Bad experience. Did not get form for MD state tax Horrible!!!! March 1, 2015
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