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TurboTax Customer Ratings and Product Reviews - page 1717 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182907 reviews)
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Rated 4.6 out of 5 by 182894 reviewers.
Rated 2 out of 5 by Tough time filing I went through the entire process and everything checked out fine. I gave my cc information and efiled. Over week later it was returned because an ID # was incorrect. I corrected it and it still said it was wrong. I filed anyway and am awaiting confirmation on my cc bill. March 13, 2015
Rated 4 out of 5 by A bit different, but STILL Efficient! I have only good things to say about TurboTax....I LOVE YOU GUYS! Thanks! March 13, 2015
Rated 5 out of 5 by Received excellent advice I love Turbo Tax Thank You. March 13, 2015
Rated 1 out of 5 by incomplete !!!! nothing is happening with the files. you say that the files are ready. why can't I see them?? nothing is pointing me to resolve these questions. March 13, 2015
Rated 5 out of 5 by Your Tax Prep Resource I do several returns each year (relatives, friends) and the program handles everything from simplest to most complex. March 13, 2015
Rated 5 out of 5 by Greatest tax tool! Easy to understand and detail-specific guides. March 13, 2015
Rated 4 out of 5 by 2014 Deluxe User friendly. Perhaps more real life examples and some video demos can assist in some sections. March 13, 2015
Rated 3 out of 5 by TT since 2000's Software can't find saved files I have Turbo Tax folders for years all over computer and my back up drive, AND I still had to manually load everything this year. I saved your files every year, tried loading them from last year and the software erroneously said I was loading 2012 file. whatever I can easily take to HR Block next year, if ever I make enough money to care. March 13, 2015
Rated 2 out of 5 by Nickel and Dimed In past years when I used Turbotax I was able to do everything I needed to do without buying extra add-ons. My husband has his own consulting company, and we have rental property. I've always been able to do taxes with just the Basic Turbotax. This year we bought Premier because I need to do state taxes in two states. But when I got to his business, I had to pay an extra $10 for business expenses. Then when I got to state, it would only do one state, and I ended up paying an additional $40 for the second state. I've decided it's not worth the time and trouble to use Turbotax again next year. I'll investigate other tax programs, or more probably, give up and go to a tax professional. March 13, 2015
Rated 2 out of 5 by My NY State return keeps getting rejected and turbotax cannot show me how to fix it. Resubmit one last time and if rejected, will mail in March 13, 2015
Rated 5 out of 5 by Thank you!! Thank you! Very easy to use and made the process easy to understand. March 13, 2015
Rated 3 out of 5 by Disappointed I had numerous errors when I ran an error check and all of them were due to the fact that data I entered earlier in the process was not transferred into the appropriate place on the forms. Also, the guidance for the 1098-C was inadequate. I had to go to the IRS website for instructions. March 13, 2015
Rated 5 out of 5 by /first time user I have never done my taxes before but decided to try this year because they are fairly simple. I am glad I chose Turbo as it was easy to follow and I will use it again next year. March 13, 2015
Rated 5 out of 5 by Love doing Taxes! Completed the wife and my taxes, even showed our 17 y/o son how to do his on here. He was so worried, a few clicks later and he was pleased to see the stress go away! March 13, 2015
Rated 5 out of 5 by Very Corporate Turbo Tax for Business gets better every year March 13, 2015
Rated 5 out of 5 by Easier Than Every For the individual that likes doing their own taxes and save money I highly recommend Turbo Tax, I have been using it for several years now, and I love it. March 13, 2015
Rated 4 out of 5 by Use Turbo Tax Every Year I've used Turbo Tax for more than 10 years now. I've never been audited, except for the minor Head of Household audit which I think is standard. I've had no mistakes. I love having the option of importing information from employer's/brokerage firms. March 13, 2015
Rated 5 out of 5 by 9 Years running without an issue It IS easy to use; sort of a fill-in-the-blanks deal. There are explanations for every item as you go through the process, so there's no question as to what to do. Even Timothy Geithner could do this. March 13, 2015
Rated 4 out of 5 by easy to use turbo tax works very well for me ....due to the cost increasing I may be forced to look at alternative services. My return is simply the same every year so there is no reason why I cannot find another service. March 13, 2015
Rated 5 out of 5 by Super saver! Doing taxes is difficult, time consuming and can be expensive! However, with Turbotax it was quick, user-friendly but informative, and very thorough in finding ways to save me money. I saved time, MONEY, and potential headaches and hair loss!l Lol, thanks Turbotax! March 13, 2015
Rated 4 out of 5 by Pretty good I like Turbo Tax because it is easy and for the most part accurate (I did end up owing state due to error after the fact, a couple of years ago). This year I was unable to review the entire document--and print it--prior to completion. I would have liked to see the entire spread before getting to the end. March 13, 2015
Rated 5 out of 5 by Whatta great service OMG what a great software. It is so easy even I could do it. I was especially pleased when I called my financial advisor and found out several people in the office also used Turbo Tax. March 13, 2015
Rated 5 out of 5 by TurboTax gets it done No one enjoys preparing their taxes, right? But I love using TurboTax. I feel confident every time I file that I've done it correctly and thoroughly. The examples and definitions they give are very helpful. The quick import of tax forms and previously entered info are huge time and frustration savers. March 13, 2015
Rated 4 out of 5 by Not bad at all! I enjoyed using this software for the most part. I had a situation where I had filed two years of state returns and gotten refunds and there was no place to put them both. So I lumped them together. I hope it works out. For this reason, I give you a rating of 7 but it would have been a 9 or a 10 otherwise. Thank you. I will probably start using you every year unless the state thing is a problem and I end up having to wait for my refund. Then I will be upset. LOL March 13, 2015
Rated 2 out of 5 by 2014 review Views were not easily accessed. Much more confusing than previous years. March 13, 2015
Rated 5 out of 5 by Why I use TT I have used TurboTax for many years and plan to continue using it as long as I am able to do my own taxes. I count on it to a) keep up with ever-changing tax laws and b) guide me through the intricacies of those laws. I have never been audited, and I attribute much of that to the thoroughness with which TurboTax guides me through the reporting process. My one complaint is that the program does not let me see the draft 1040 before I file. I would feel much more confident in the completeness of my information if I could see the 1040 itself--not just a summary of the information--before I file. Recently I had the frustration of finding an omission in my wife's return that required me to file amended federal and state returns the day after efiling the original returns. March 13, 2015
Rated 4 out of 5 by Been using them for years It is nice to be able to go back and look at prior years and not have to store the info in my file cabinet or take up computer space March 13, 2015
Rated 5 out of 5 by Way easy!! Love this program. So easy for me to devote my attention to what I want to enter. Not like sitting in a cubicle somewhere with someone that doesn't know as much as I do! Lots of review questions to make certain that the info was correct. March 13, 2015
Rated 5 out of 5 by Best Site to file returns The site is very helpful to file the returns and educate filling tax in lay man's term. March 13, 2015
Rated 5 out of 5 by Excellent Tax Prep Application TurboTax is a great application either for novices or an old guy like me with many years of filing experience. I hate filling out manual forms and doing stuff like the AMT calculation. TurboTax frees you from all of that. It's also neat that you can log in and enter data as it comes in, sign out, and log back in when you want to enter more data. It returns you to exactly where you were when you previously logged out. March 13, 2015
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