TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5858 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5858 (164128 reviews)
Rated 4.6 out of 5 by 164026 reviewers.
Rated 4 out of 5 by Mistidawn will use again March 18, 2014
Rated 5 out of 5 by Polli Easy to follow TurboTax is very simple, and it did not take me long to file my taxes. March 18, 2014
Rated 4 out of 5 by Buddybuck Very helpful, easy to use, and a lot of explanation. March 18, 2014
Rated 5 out of 5 by suzibee Turbo Tax has made me feel secure about my taxes I notice that their have been improvements every year. Listing charities was easier this year with no addresses required. March 18, 2014
Rated 5 out of 5 by RJCSr TurboTax Been using this program for years and years March 18, 2014
Rated 5 out of 5 by mitzymoon Still takes all day! If you've got itemized deductions and rental property like me, it will cost you over $300 for a taxman, so TurboTax definitely saves you money, but it isn't a snap. A lot has to do with the tax code, but there are parts of the program that could stand improvement, especially the rental property expense section. It's kinda like the person who designed it never owned an apartment building. The categories are a bit vague, and while we keep immaculate records, it requires a lot of fiddling with extrapolations to fit into the Turbo Tax categories. But all in all, a useful tool. March 18, 2014
Rated 5 out of 5 by LaMesan Easy and clear! I have chosen Turbo Tax for the past 8 years to file my federal and state returns. Each year the process has been easy and straightforward. Twice I have had the need to call for tech-support and both times the issue was resolved by a friendly and helpful technician. Turbo Tax? No complaints from La Mesan! March 18, 2014
Rated 5 out of 5 by SatisfiedWidow A Chore I was avoiding made easy with TurboTax 2013 has not a good year for me. I lost my stepdad, and my husband. Two days before Christmas, I fell and suffered a compound fracture and dislocation of my ankle. I dreaded the thought of filing taxes. However, once again TurboTax walked me through all the steps, and assisted me in maximizing my returns. I'll never doubt TurboTax again. I will be a lifetime customer, for sure. March 18, 2014
Rated 5 out of 5 by sxwillis Queen of refunds It is good to know things are being checked and double checked March 18, 2014
Rated 5 out of 5 by Shrecky Scared to File For years I payed big dollars to file because I thought only tax people that do this for a living were trained and were the only ones you could use. Turbotax showed me that I'm not stupid in this area at all and saving money is a good thing. I have saved hundreds in tax preperation by using Turbotax. Good Deal March 18, 2014
Rated 3 out of 5 by FEESnFEES Fess Fees Fees disappointing that the fees for using an online free tax form and direct deposit process was $60 GIVE ME A BREAK! March 18, 2014
Rated 5 out of 5 by BJCOTT Good Program Hey there all you Turbo Tax and would be Turbo Tax people if you won't a great Government experience. ( and who doesn't) purchase yourself next years Turbo Tax to do your taxes and feel the joy of doing it yourself and getting it correct the first time. What a great way to spend a quite afternoon with a nice drink and you and your computer. March 18, 2014
Rated 5 out of 5 by 65yrsyng Customer Service was excellent. Above and beyond the call. Great experience that I will definitely recommend to friends. March 18, 2014
Rated 3 out of 5 by Baxmom 2013 Tax Filing Software The pricing for Federal tax filings were clearly labeled and I was able to choose which TurboTax package suits my needs; however, the state tax filing is like a dark hole. I have no idea how much it would cost me until the very end. I was forced to pay an exorbitant amount for the state filing, it costs even more than what I paid for my federal tax software. I couldn't change my mind to not use it because at that point, I couldn't even print out my Federal returns. This is a very deceptive business practice.... not telling the customers how much the service would cost .... letting the customer use the software to prepare their state return, and then hit them with an exorbitant fee! I don't have any issues with the software, but I'm very unhappy with Turbo Tax's business practice. March 18, 2014
Rated 5 out of 5 by PDBe Love My TurboTax I have used turbotax for at least 10 years. This year I bought and sold a house and had some difficult issues and almost went to a CPA but then I became confident that Turbo Tax Premier would walk me thru it. Plus importing my data from Vanguard helps a lot. Saves me a lot of time. Yea, TurboTax. March 18, 2014
Rated 4 out of 5 by Jimbob35 When I reached the point of the sales tax deduction I received a message telling me of the amount calculated but it was not transferred to the return. Received a message telling me the form was not complete and would be available by 12/30/2013. I had not received a message telling me the updated version was ready for downloading. Upon checking the web site I found another person with the same issue. In past years I received email messages that updates were ready for downloading but no such thing happened this year. March 18, 2014
Rated 5 out of 5 by OlyGuy Great Product My only issue is that I had to purchase both Business and Home and Business to file taxes this year. The expensive Business edition should include the ability to file a 1040. Oh well, I still like the product. It is easy to use and very reliable. March 18, 2014
Rated 5 out of 5 by 1Montana Filed easy to use, detailed, non-invasive March 18, 2014
Rated 5 out of 5 by Rickinnv More because ot Turbo Great job on this one, been using Turbo Tax for the last 4 years because Block cant seem to get the dollars back that I think I should get. March 18, 2014
Rated 1 out of 5 by reallyupset Kansas E-file glitch. The Kansas program will not allow me to e-file because it insists an error exists in other out of state earnings. I have not found a way to correct nor delete this worksheet or error. I try to get help, but the program will not accept my ID and Password IT SENT ME! The program accepted my credit card payment but will not allow me to file the Kansas tax, get into help because it won't accept my old password info and will not give me a new one! I cannot find a telephone number to ask for assistance. I expect this is the last year I will purchase this product. March 18, 2014
Rated 5 out of 5 by Daisyjune Great service I have had my taxes done for years until the standard deductible went up so high that I could not itemize. I used Turbo Tax before and now I am back and I find it very easy and affordable. I would advise everyone to use this service. March 18, 2014
Rated 5 out of 5 by ldka easy to use Don't be afraid to try this for your taxes - you;ll never go back to pen & paper and you'll save $$$ on a professional. March 18, 2014
Rated 3 out of 5 by Swed BAD ON 1099-B I had sold some stock obtained through Dividend Reinvestment programs held over 19 years. This took me two days at ten hours a day to feed in the information for an approximately accurate ending. Very poorly programmed. Very unhelpful "help" tool. Almost made me want to go to an accountant instead of using Turbo Tax. March 18, 2014
Rated 5 out of 5 by Carol2014 Easy as always With pretty much the same income and deductions each year, TurboTax makes it easy to get my taxes done. I appreciate not tearing my hair out doing my taxes manually. March 18, 2014
Rated 5 out of 5 by Rexus Great Product Takes longer to assemble information than to complete TurboTax submission. March 18, 2014
Rated 5 out of 5 by 1Justice4all Made doing my refund understandable and easy to do It still helps to make sure you have all your ducks in a row before starting the program. But the program makes doing the actual return understandable and easy to navigate March 18, 2014
Rated 3 out of 5 by JESIKIMANI Provide a phone # or email in case of a question provide phone # or email where some questions can be answered within a business day. Your online assistance feedback do not understand scenarios and only gives obvious answers. March 18, 2014
Rated 5 out of 5 by kristifer2 Fast & Easy Good explanation of how to do things, but not always very precise on what exactly should be used on some paperwork. March 18, 2014
Rated 5 out of 5 by GeneandChar Easy and best I have used TurboTax for many years and I am impressed with its accuracy and ease of use. I will continue to use it until the IRS goes away. March 18, 2014
Rated 5 out of 5 by beancounter100 Taxes Filed With Ease! Transferring Personal Info from year to year, Automatic calculations and completion of tax forms, Thorough review of income and expenses, Tax Audit Support, and Low Software Costs, and Big Dollar Savings Filing Your Own Return, all serve to make TurboTax "the only way to go" when filing your taxes. March 18, 2014
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