TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use. Great details on what information is needed.
Date published: 2022-02-10
Rated 4 out of 5 by from What a Relief! I was nervous to file our taxes myself this year given all of the changes that 2021 brought us but TurboTax made the whole process super easy. So happy that I was able to get through it with the help of TurboTax!
Date published: 2022-02-10
Rated 5 out of 5 by from great used many years I like that all my tax years are in one place if I need them
Date published: 2022-02-10
Rated 2 out of 5 by from Should be free for low income. Even self employed. They should not charge low income for filing. They make it easy but in no way does that mean they should be allowed to charge so much to people who have so little.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is easy The other service doesn't offer complete tax prep free of charge. So they missed some of my deductions and credits, making my return smaller. Turbo tax gave me ALL the forms I needed to fill out to get my maximum refund.
Date published: 2022-02-10
Rated 5 out of 5 by from Can't get much better than this! Turbotax did exactly what they advertised! Our tax expert, Michael, was amazing! He worked to make sure all of my questions were answered and took the time to explain everything he could. For the questions he didn't know the answer to right away, he did the research with me to make sure I found what I was looking for! The way Michael treated me was part of the reason we will continue to use TurboTax. You just can't find the kind of help he provided from other companies.
Date published: 2022-02-10
Rated 5 out of 5 by from App usage I love using the app, very easy to use and navigate. The app has helpful hints in case you don't understand the question.
Date published: 2022-02-10
Rated 5 out of 5 by from Love Turbo Tax Always an easy and great experience. Plan to use Turbo tax in the future.
Date published: 2022-02-10
Rated 5 out of 5 by from Great app Was easy to use had no problems use the app walks you through by steps
Date published: 2022-02-10
Rated 2 out of 5 by from More disappointed with each passing year I have been doing my taxes with your site for YEARS and every year, there's a higher cost. Which is weird since you aren't doing my taxes. I fill out every single detail myself and double check it every year. This site uses a tried and true system to double check things, but really - who is checking that everything is correct? I am. Keeping raising your rates and you will keep losing customers. And STOP being so annoying with the "how are you doing?" "Upgrade Now" every few steps. It's getting more tedious. Just stop. Be good and stop being such a corporation.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15153
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use. Great details on what information is needed.
Date published: 2022-02-10
Rated 4 out of 5 by from What a Relief! I was nervous to file our taxes myself this year given all of the changes that 2021 brought us but TurboTax made the whole process super easy. So happy that I was able to get through it with the help of TurboTax!
Date published: 2022-02-10
Rated 5 out of 5 by from great used many years I like that all my tax years are in one place if I need them
Date published: 2022-02-10
Rated 2 out of 5 by from Should be free for low income. Even self employed. They should not charge low income for filing. They make it easy but in no way does that mean they should be allowed to charge so much to people who have so little.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is easy The other service doesn't offer complete tax prep free of charge. So they missed some of my deductions and credits, making my return smaller. Turbo tax gave me ALL the forms I needed to fill out to get my maximum refund.
Date published: 2022-02-10
Rated 5 out of 5 by from Can't get much better than this! Turbotax did exactly what they advertised! Our tax expert, Michael, was amazing! He worked to make sure all of my questions were answered and took the time to explain everything he could. For the questions he didn't know the answer to right away, he did the research with me to make sure I found what I was looking for! The way Michael treated me was part of the reason we will continue to use TurboTax. You just can't find the kind of help he provided from other companies.
Date published: 2022-02-10
Rated 5 out of 5 by from App usage I love using the app, very easy to use and navigate. The app has helpful hints in case you don't understand the question.
Date published: 2022-02-10
Rated 5 out of 5 by from Love Turbo Tax Always an easy and great experience. Plan to use Turbo tax in the future.
Date published: 2022-02-10
Rated 5 out of 5 by from Great app Was easy to use had no problems use the app walks you through by steps
Date published: 2022-02-10
Rated 2 out of 5 by from More disappointed with each passing year I have been doing my taxes with your site for YEARS and every year, there's a higher cost. Which is weird since you aren't doing my taxes. I fill out every single detail myself and double check it every year. This site uses a tried and true system to double check things, but really - who is checking that everything is correct? I am. Keeping raising your rates and you will keep losing customers. And STOP being so annoying with the "how are you doing?" "Upgrade Now" every few steps. It's getting more tedious. Just stop. Be good and stop being such a corporation.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15153