TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax was misleading. All the commercials say that turbo tax was free. I've done my taxes with turbo tax before and they were free. This year, I was forced to upgrade to "deluxe" just to get my tax credit which cost $90 and then got charged an additional $40 to pull the original $90 from my return. Turbo tax is not free! I will not be using turbo tax again.
Date published: 2021-02-18
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Great explanations when I am unsure about something.
Date published: 2021-02-18
Rated 1 out of 5 by from This program is getting bad Last year my wife's W-2 info contained the previous years information. I thought it was an error on my part, some how maybe i clicked on something that pulled it up. This year as it does my review after entering all of the data, it put my w-2 information in with my wife's name and employer. This is not how it was entered, as i verified it before leaving the section. The review kept asking me to put in a dollar amount in section 12 for her retirement contributions which she does not have. Had to go back and edit her name and employer out of my w-2.
Date published: 2021-02-18
Rated 5 out of 5 by from helped me Helped me get it done on time and explained what i had to do
Date published: 2021-02-18
Rated 5 out of 5 by from For the Directionally Challenged!! Fast and easy, even for the beginner. Love the step by step process that makes it impossible to make mistakes. Very helpful in assisting you to find deductions or breaks to maximize the amount of your refund.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT I have been using Turbotax for many years. It is userfriendly.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the way to go Simple, straightforward forward instructions. This will be the only way to do taxes and will highly recommend to family and friends.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo tax failed to update its product Filed my taxes, got rejected because Turbotax failed to update.
Date published: 2021-02-18
Rated 5 out of 5 by from TURBO TAX IS THE BEST!! VERY EASY STEP BY STEP!!! I HAVE BEEN USING TURBO TAX FOR OVER 10 YEARS. IT TAKES YOU STEP BY STEP TO COMPLETE YOUR TAXES.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Extremely easy to use. Time saver. I recommend the application.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15057
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax was misleading. All the commercials say that turbo tax was free. I've done my taxes with turbo tax before and they were free. This year, I was forced to upgrade to "deluxe" just to get my tax credit which cost $90 and then got charged an additional $40 to pull the original $90 from my return. Turbo tax is not free! I will not be using turbo tax again.
Date published: 2021-02-18
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Great explanations when I am unsure about something.
Date published: 2021-02-18
Rated 1 out of 5 by from This program is getting bad Last year my wife's W-2 info contained the previous years information. I thought it was an error on my part, some how maybe i clicked on something that pulled it up. This year as it does my review after entering all of the data, it put my w-2 information in with my wife's name and employer. This is not how it was entered, as i verified it before leaving the section. The review kept asking me to put in a dollar amount in section 12 for her retirement contributions which she does not have. Had to go back and edit her name and employer out of my w-2.
Date published: 2021-02-18
Rated 5 out of 5 by from helped me Helped me get it done on time and explained what i had to do
Date published: 2021-02-18
Rated 5 out of 5 by from For the Directionally Challenged!! Fast and easy, even for the beginner. Love the step by step process that makes it impossible to make mistakes. Very helpful in assisting you to find deductions or breaks to maximize the amount of your refund.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT I have been using Turbotax for many years. It is userfriendly.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the way to go Simple, straightforward forward instructions. This will be the only way to do taxes and will highly recommend to family and friends.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo tax failed to update its product Filed my taxes, got rejected because Turbotax failed to update.
Date published: 2021-02-18
Rated 5 out of 5 by from TURBO TAX IS THE BEST!! VERY EASY STEP BY STEP!!! I HAVE BEEN USING TURBO TAX FOR OVER 10 YEARS. IT TAKES YOU STEP BY STEP TO COMPLETE YOUR TAXES.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Extremely easy to use. Time saver. I recommend the application.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15057