TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax gets easier every year! Love it! It’s easy & E-file is easy! A little tricky at the end cause they try to charge an extra $40.
Date published: 2021-02-19
Rated 4 out of 5 by from Very good, looking for even better. Some areas were not exactly clear, such as the section on Credit for Foreign Taxes Paid. Also, some information about payments from last year's Amended Turbo Tax Return were not clear. Also, I was not totally sure if I would need any future software updates before filling. I can only assume that today's updates are good enough to let me file successfully.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax is incredibly easy. It prompts you for the information needed AND it tells you where to find it (Which tax forms and where you will find them on your form. I feel very secure in using this format.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is legit Been doing it for several years. The 2nd or 3rd years I had some doubts and I reached out to a tax preparer and it was virtually the same thing. So it’s been at least 4-5 consecutive years I’ve used Turno Taxes to file.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome fast and easy ,had questions called , they called back and answered my question,
Date published: 2021-02-19
Rated 5 out of 5 by from Great HELP! Shonta, my live support person was informative and helpful.
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo Tax Agent I have used this service for the past 6 years. Well this year I ran into an issue & opted to get live help. The agent I spoke to was NO real help. He wasn't able to help me fix an issue. Then he logged out of the chat without answering my question & letting him know I was confused. It was SO RUDE!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO TAX IS AN OUTSTANDING SERVICE!!! Turbo Tax is the best tax service on the market today. I have and will continue to recommend Turbo Tax to everyone I know and everyone I meet in the future.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Work Been using this service for years now. TurboTax always hooks me up with an easy experience.
Date published: 2021-02-19
Rated 5 out of 5 by from great service easy, fast and safe! We have done our taxes for four years, no issues, overall service great!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14626
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax gets easier every year! Love it! It’s easy & E-file is easy! A little tricky at the end cause they try to charge an extra $40.
Date published: 2021-02-19
Rated 4 out of 5 by from Very good, looking for even better. Some areas were not exactly clear, such as the section on Credit for Foreign Taxes Paid. Also, some information about payments from last year's Amended Turbo Tax Return were not clear. Also, I was not totally sure if I would need any future software updates before filling. I can only assume that today's updates are good enough to let me file successfully.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax is incredibly easy. It prompts you for the information needed AND it tells you where to find it (Which tax forms and where you will find them on your form. I feel very secure in using this format.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is legit Been doing it for several years. The 2nd or 3rd years I had some doubts and I reached out to a tax preparer and it was virtually the same thing. So it’s been at least 4-5 consecutive years I’ve used Turno Taxes to file.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome fast and easy ,had questions called , they called back and answered my question,
Date published: 2021-02-19
Rated 5 out of 5 by from Great HELP! Shonta, my live support person was informative and helpful.
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo Tax Agent I have used this service for the past 6 years. Well this year I ran into an issue & opted to get live help. The agent I spoke to was NO real help. He wasn't able to help me fix an issue. Then he logged out of the chat without answering my question & letting him know I was confused. It was SO RUDE!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO TAX IS AN OUTSTANDING SERVICE!!! Turbo Tax is the best tax service on the market today. I have and will continue to recommend Turbo Tax to everyone I know and everyone I meet in the future.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Work Been using this service for years now. TurboTax always hooks me up with an easy experience.
Date published: 2021-02-19
Rated 5 out of 5 by from great service easy, fast and safe! We have done our taxes for four years, no issues, overall service great!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14626