TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from 2020 Tax Prep = Horrible Experience Turbo tax is usually a great experience every year. This year I had a horrible time dealing with it trying to get me to use the Self-Employed Live Application, although through my taxes it is more than apparent that I am not self employed. I tried to get help through the automated agent. No help there! I waited on the phone line for over 30 minutes multiple times. I am a single mother and do no have time to work remotely from home, home school my children and wait 30 plus minutes because what used to be a user friendly program, has become difficult to navigate. Also, it is rediculous that a child tax care form changes the cost of using turbo tax from $30 for the plus to $85 for the deluxe Federal and State. Again, single Mom here! Can use all the help I can get! No credits for being a repeat user either. I'll just pay the accountant the $125 I was quoted next year and not have this headache. I do my taxes on here, my daughter's and my mother's. Very disappointed.
Date published: 2021-02-12
Rated 5 out of 5 by from Easy Easy to too do.it too me couple minute to finish it
Date published: 2021-02-12
Rated 5 out of 5 by from Hands down...best tax preparation company EVER These guys sure know there stuff.They walked me through it like it nothing and actually helped rebuild my confidence level assuring me that I ain't a complete computer dummy after all.I love these guys.
Date published: 2021-02-12
Rated 5 out of 5 by from Love Turbo Tax! Such helpful tools. Upgrade! Upgrade! Upgrade! Love Turbo Tax.
Date published: 2021-02-12
Rated 5 out of 5 by from Thank you Turbo Tax Turbo Tax is s quick and easy way to file your own taxes especially during COVID 19. No need to meet with anyone, but the experts are available on line, if you need them.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax was extremely helpful This was my first time ever filing taxes, and turbo tax was extremely helpful. I accidentally didn’t fill out and choose the E-file option, and I thought my hope was lost getting my return soon. But I asked a live agent, and she was really kind and understanding and help me change my status to E-file!!
Date published: 2021-02-12
Rated 5 out of 5 by from Easy Easy, helpful features, will recommend it Friendly user software
Date published: 2021-02-12
Rated 4 out of 5 by from TurboTax is so esy!! i just did turbotax this year so much easier then jackson hewitt!!
Date published: 2021-02-12
Rated 5 out of 5 by from User friendly! Very easy to use and they help you in every step to make sure you are getting all the money that you are qualified for.
Date published: 2021-02-12
Rated 5 out of 5 by from Easier taxes Using Turbo Tax made it way easier for me to file on my own
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14573
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from 2020 Tax Prep = Horrible Experience Turbo tax is usually a great experience every year. This year I had a horrible time dealing with it trying to get me to use the Self-Employed Live Application, although through my taxes it is more than apparent that I am not self employed. I tried to get help through the automated agent. No help there! I waited on the phone line for over 30 minutes multiple times. I am a single mother and do no have time to work remotely from home, home school my children and wait 30 plus minutes because what used to be a user friendly program, has become difficult to navigate. Also, it is rediculous that a child tax care form changes the cost of using turbo tax from $30 for the plus to $85 for the deluxe Federal and State. Again, single Mom here! Can use all the help I can get! No credits for being a repeat user either. I'll just pay the accountant the $125 I was quoted next year and not have this headache. I do my taxes on here, my daughter's and my mother's. Very disappointed.
Date published: 2021-02-12
Rated 5 out of 5 by from Easy Easy to too do.it too me couple minute to finish it
Date published: 2021-02-12
Rated 5 out of 5 by from Hands down...best tax preparation company EVER These guys sure know there stuff.They walked me through it like it nothing and actually helped rebuild my confidence level assuring me that I ain't a complete computer dummy after all.I love these guys.
Date published: 2021-02-12
Rated 5 out of 5 by from Love Turbo Tax! Such helpful tools. Upgrade! Upgrade! Upgrade! Love Turbo Tax.
Date published: 2021-02-12
Rated 5 out of 5 by from Thank you Turbo Tax Turbo Tax is s quick and easy way to file your own taxes especially during COVID 19. No need to meet with anyone, but the experts are available on line, if you need them.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax was extremely helpful This was my first time ever filing taxes, and turbo tax was extremely helpful. I accidentally didn’t fill out and choose the E-file option, and I thought my hope was lost getting my return soon. But I asked a live agent, and she was really kind and understanding and help me change my status to E-file!!
Date published: 2021-02-12
Rated 5 out of 5 by from Easy Easy, helpful features, will recommend it Friendly user software
Date published: 2021-02-12
Rated 4 out of 5 by from TurboTax is so esy!! i just did turbotax this year so much easier then jackson hewitt!!
Date published: 2021-02-12
Rated 5 out of 5 by from User friendly! Very easy to use and they help you in every step to make sure you are getting all the money that you are qualified for.
Date published: 2021-02-12
Rated 5 out of 5 by from Easier taxes Using Turbo Tax made it way easier for me to file on my own
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14573