TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy ! First time using will definitely use again next year
Date published: 2021-02-19
Rated 3 out of 5 by from 2020 Turbotax Error I had to refile VA tax because of an error in turbotax program software error. What was the error? What did I do wrong in the first submitted tax?
Date published: 2021-02-19
Rated 5 out of 5 by from Dave Tax helper was excellent It was very good and easy they helped me. I will continue to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Positive Experience T-Tax keeps up to date with changes very well--makes filing easier. .
Date published: 2021-02-19
Rated 4 out of 5 by from turbo tax is very simple I had a problem with my return this year, and called twice for help. Those two times the people (don't know names, but both were men) and they could not answer my questions. The third time I got Nettie and she fixed my problem in about a minute. She was wonderful. I would consider her for a raise!!!!!!!!!!!!!
Date published: 2021-02-19
Rated 2 out of 5 by from Problem with Turbo Tax Software NYS did not initially accept my electronic submission of state income tax because of a software problem with Turbo Tax. Had to do it again due to the software problem.
Date published: 2021-02-19
Rated 5 out of 5 by from Super Easy Taxes! This was my first year using TurboTax and man is this thing easy. Streamlined the whole process and I only used the cheapest version. I will definitely be using year in and year out. Thanks TurboTax!
Date published: 2021-02-19
Rated 5 out of 5 by from the best ever used Excellent user friendly language so easy to follow
Date published: 2021-02-19
Rated 5 out of 5 by from Great Services Every year great results and timing. No problems with the service. Always there for contact if I need to ask a question. Thank you!
Date published: 2021-02-19
Rated 2 out of 5 by from Errors on my return twice in two years I have been using Turbotax for several years. In the past two years my state income tax was improperly filed resulting in me being notified that I owed more money than Turbotax calculated. In one case I got a refund and a year later was told I had to pay more than I was refunded. For 2020 my State tax return was rejected because of a Turbotax software issue. I will not be using Turbotax any longer. I can't trust the results. It is also expensive.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14434
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy ! First time using will definitely use again next year
Date published: 2021-02-19
Rated 3 out of 5 by from 2020 Turbotax Error I had to refile VA tax because of an error in turbotax program software error. What was the error? What did I do wrong in the first submitted tax?
Date published: 2021-02-19
Rated 5 out of 5 by from Dave Tax helper was excellent It was very good and easy they helped me. I will continue to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Positive Experience T-Tax keeps up to date with changes very well--makes filing easier. .
Date published: 2021-02-19
Rated 4 out of 5 by from turbo tax is very simple I had a problem with my return this year, and called twice for help. Those two times the people (don't know names, but both were men) and they could not answer my questions. The third time I got Nettie and she fixed my problem in about a minute. She was wonderful. I would consider her for a raise!!!!!!!!!!!!!
Date published: 2021-02-19
Rated 2 out of 5 by from Problem with Turbo Tax Software NYS did not initially accept my electronic submission of state income tax because of a software problem with Turbo Tax. Had to do it again due to the software problem.
Date published: 2021-02-19
Rated 5 out of 5 by from Super Easy Taxes! This was my first year using TurboTax and man is this thing easy. Streamlined the whole process and I only used the cheapest version. I will definitely be using year in and year out. Thanks TurboTax!
Date published: 2021-02-19
Rated 5 out of 5 by from the best ever used Excellent user friendly language so easy to follow
Date published: 2021-02-19
Rated 5 out of 5 by from Great Services Every year great results and timing. No problems with the service. Always there for contact if I need to ask a question. Thank you!
Date published: 2021-02-19
Rated 2 out of 5 by from Errors on my return twice in two years I have been using Turbotax for several years. In the past two years my state income tax was improperly filed resulting in me being notified that I owed more money than Turbotax calculated. In one case I got a refund and a year later was told I had to pay more than I was refunded. For 2020 my State tax return was rejected because of a Turbotax software issue. I will not be using Turbotax any longer. I can't trust the results. It is also expensive.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14434