TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome ! Fast and easy walk through the whole process and secure
Date published: 2021-02-12
Rated 2 out of 5 by from Turbo-Tax made me cry I HAVE USED TURBO TAX FOR 6 YEARS. Never had a problem until today. It took me 6 hours to do my taxes today, and I talked to four different employees & half of them didn't know what they were talking about. Once someone finally helped me understand why I had to pay for this service ( which I have never had to pay for before) we hung and then it ended up being DOUBLE the price. I have always told all my friends to use turbo tax and and now I will rethink that choice.
Date published: 2021-02-12
Rated 2 out of 5 by from Glitch I kept receiving an error message at the very end of my filing. Everything looked right and was even confirmed by TurboTax. The issue was that I was not given the option to pay the full $80 to file for both state and federal. I was forced to delete my state entry, redo it and repay as well. After paying $40 twice on 2 separate occasions I was finally able to E-file. This is an obvious glitch with TurboTax and should be looked into ASAP.
Date published: 2021-02-12
Rated 5 out of 5 by from So easy & convenient I have no complaints. TurboTax makes it easy for me every year and the price is more than affordable. I highly recommend this service.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax is easy to use Very easy to read and follow. I found that I could follow instructions well.
Date published: 2021-02-12
Rated 5 out of 5 by from Makes it friendly user I could not afford a account in school they did it it was great
Date published: 2021-02-12
Rated 3 out of 5 by from Turbo Tax is alright. Took way longer than I expected. Continued to take me in circles.
Date published: 2021-02-12
Rated 4 out of 5 by from Simple. They did my taxes for me. Like I said, simple, they did everything for me; however, considering how straight forward my taxes are, I definitely believe I paid too much and will likely do it by myself next time.
Date published: 2021-02-12
Rated 4 out of 5 by from Always helpful! I have filed with Turbo Tax for years and feel I always get the highest refund.
Date published: 2021-02-12
Rated 4 out of 5 by from Very easy money saver Easy to understand and felt like I received all of the benefits i was entitled to.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome ! Fast and easy walk through the whole process and secure
Date published: 2021-02-12
Rated 2 out of 5 by from Turbo-Tax made me cry I HAVE USED TURBO TAX FOR 6 YEARS. Never had a problem until today. It took me 6 hours to do my taxes today, and I talked to four different employees & half of them didn't know what they were talking about. Once someone finally helped me understand why I had to pay for this service ( which I have never had to pay for before) we hung and then it ended up being DOUBLE the price. I have always told all my friends to use turbo tax and and now I will rethink that choice.
Date published: 2021-02-12
Rated 2 out of 5 by from Glitch I kept receiving an error message at the very end of my filing. Everything looked right and was even confirmed by TurboTax. The issue was that I was not given the option to pay the full $80 to file for both state and federal. I was forced to delete my state entry, redo it and repay as well. After paying $40 twice on 2 separate occasions I was finally able to E-file. This is an obvious glitch with TurboTax and should be looked into ASAP.
Date published: 2021-02-12
Rated 5 out of 5 by from So easy & convenient I have no complaints. TurboTax makes it easy for me every year and the price is more than affordable. I highly recommend this service.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax is easy to use Very easy to read and follow. I found that I could follow instructions well.
Date published: 2021-02-12
Rated 5 out of 5 by from Makes it friendly user I could not afford a account in school they did it it was great
Date published: 2021-02-12
Rated 3 out of 5 by from Turbo Tax is alright. Took way longer than I expected. Continued to take me in circles.
Date published: 2021-02-12
Rated 4 out of 5 by from Simple. They did my taxes for me. Like I said, simple, they did everything for me; however, considering how straight forward my taxes are, I definitely believe I paid too much and will likely do it by myself next time.
Date published: 2021-02-12
Rated 4 out of 5 by from Always helpful! I have filed with Turbo Tax for years and feel I always get the highest refund.
Date published: 2021-02-12
Rated 4 out of 5 by from Very easy money saver Easy to understand and felt like I received all of the benefits i was entitled to.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14279