TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Paul of Turbo Tax in Texas makes Turbo Tax Amazing The program has some slight issues but after receiving help from Paul a CPA from Texas, it was a smooth and delightful experience.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo is famous First time trying it was great it only took a few minutes so easy
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax Simplicity Wonderful experience using Turbotax. Simple and on my own time. The tax expert knew how to answer all the questions I had so quickly and efficiently.
Date published: 2021-02-20
Rated 2 out of 5 by from Higher pricing Their pricing keeps getting higher and higher each year, plus at least 4 times they wanted me to upgrade to an even higher priced package. This will be my last year using them
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome, easy to use. Been paying a Tax preparer for years, taking standard deduction for 10 years but paying $300 to do our taxes! Thank you Turbo Tax
Date published: 2021-02-20
Rated 5 out of 5 by from Super easy and quick I LOVE the new "jump to" feature in the search bar. Always easy and correct. My return has never been rejected. I've used Turbo Tax for six years!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome. Great experience, easy to use. I especially like the free version.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax resolved my issue quickly! Well, Anthony was awesome at figuring out my unusual (to me anyway) tax situation. He was able to figure out what I was doing wrong and got my taxes to go through. So glad to be done with this. Thank you so much!
Date published: 2021-02-20
Rated 1 out of 5 by from Over priced and little to no support First turbotax messed up my stimulus check then to top it off I have the same issue every single year with my school tax code where it won't take my 4 digit tax number EVEN THOUGH ITA THE NUMBER ON THE SATE TAX CODES PAGE. Pretty sure it's the reason my state taxes got rejected this year. I paid over 100 dollars to file my taxes for you guys to mess up just about everything on there every year. Only reason I forked out the extra money for audit support is because I have nothing but issues filing with TurboTax and have an itching feeling I'm going to get audited because of the way you force me to retry my city tax code until I just have to force it through. ALSO I'm probably going to have to end up filing by mail because of it getting rejected twice! What's the point of paying for TurboTax when I end up having to file the stuff myself anyways?!? Never using it again, I'm just going to H&R Block next year or a personal tax accountant. Maybe they can actually get my stuff done right the first time so I can look forward to getting my tax return rather than dreading using this every year to end up doing it myself anyways.
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent I found that doing filing my taxes with Turbo, was a first for me, you walked me through everything and you made it very very simple it wasn't imtimidating I will recommend Turbo tax to my friends and family thank you Turbo tax
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Paul of Turbo Tax in Texas makes Turbo Tax Amazing The program has some slight issues but after receiving help from Paul a CPA from Texas, it was a smooth and delightful experience.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo is famous First time trying it was great it only took a few minutes so easy
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax Simplicity Wonderful experience using Turbotax. Simple and on my own time. The tax expert knew how to answer all the questions I had so quickly and efficiently.
Date published: 2021-02-20
Rated 2 out of 5 by from Higher pricing Their pricing keeps getting higher and higher each year, plus at least 4 times they wanted me to upgrade to an even higher priced package. This will be my last year using them
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome, easy to use. Been paying a Tax preparer for years, taking standard deduction for 10 years but paying $300 to do our taxes! Thank you Turbo Tax
Date published: 2021-02-20
Rated 5 out of 5 by from Super easy and quick I LOVE the new "jump to" feature in the search bar. Always easy and correct. My return has never been rejected. I've used Turbo Tax for six years!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome. Great experience, easy to use. I especially like the free version.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax resolved my issue quickly! Well, Anthony was awesome at figuring out my unusual (to me anyway) tax situation. He was able to figure out what I was doing wrong and got my taxes to go through. So glad to be done with this. Thank you so much!
Date published: 2021-02-20
Rated 1 out of 5 by from Over priced and little to no support First turbotax messed up my stimulus check then to top it off I have the same issue every single year with my school tax code where it won't take my 4 digit tax number EVEN THOUGH ITA THE NUMBER ON THE SATE TAX CODES PAGE. Pretty sure it's the reason my state taxes got rejected this year. I paid over 100 dollars to file my taxes for you guys to mess up just about everything on there every year. Only reason I forked out the extra money for audit support is because I have nothing but issues filing with TurboTax and have an itching feeling I'm going to get audited because of the way you force me to retry my city tax code until I just have to force it through. ALSO I'm probably going to have to end up filing by mail because of it getting rejected twice! What's the point of paying for TurboTax when I end up having to file the stuff myself anyways?!? Never using it again, I'm just going to H&R Block next year or a personal tax accountant. Maybe they can actually get my stuff done right the first time so I can look forward to getting my tax return rather than dreading using this every year to end up doing it myself anyways.
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent I found that doing filing my taxes with Turbo, was a first for me, you walked me through everything and you made it very very simple it wasn't imtimidating I will recommend Turbo tax to my friends and family thank you Turbo tax
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14138