TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 3 out of 5 by from Useful But Flawed Program The end result is satisfactory but the process and program are flawed. Some data entry points are unclear. For example, the Virginia vehicle property tax has no clear entry point and the user is left to guess where to enter the amounts. Microsoft Edge use resulted in a script timeout and locked program on the fourth introductory screen. A 'needs review' warning for a W-2 was never resolved and the program gave no indication which piece of data it thought needed review. Support was unable to resolve this issue and, ultimately, the program ignored its own warning and allowed me to proceed.
Date published: 2021-02-19
Rated 4 out of 5 by from TURBO TAX GOOD TUVE UNA BUENA ESPERIENCIA CON TUBO TAX, LO RECOMIENDO
Date published: 2021-02-19
Rated 2 out of 5 by from overpriced and the new look sucks making people upgrade instead of being able to enter their own expenses is garbage and I wont use you guys next year
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax streamlined filing I did my 2020 taxes myself and compared the results to TurboTax. The refund TurboTax calculated was $100 more than mine (no idea where I screwed up -- this year's 1040-SR was ridiculous).
Date published: 2021-02-19
Rated 5 out of 5 by from Great Product The program was easy to use and the prompts were excellent. My return is fairly sophisticated.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is great Really easy, turbo did all the prompting necessary.
Date published: 2021-02-19
Rated 5 out of 5 by from Review Appropriate Experience, No fuss, No Issues, Quick and Easy
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Is Awesome! I have ued TurboTax for over 20 years and I am satisfied.
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX IS THE BEST TAX SOFTWARE Turbotax is very easy to use and reliable and that's the reason why I've been using it for many years now. Everytime I have questions or encounter problems, somebody is there to help.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy, step-by-step process. Features are easy to understand and you are literally walked step-by-step through the process. Numerous information bubbles provided additional information to ensure you fully understand what is being asked.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14002
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Useful But Flawed Program The end result is satisfactory but the process and program are flawed. Some data entry points are unclear. For example, the Virginia vehicle property tax has no clear entry point and the user is left to guess where to enter the amounts. Microsoft Edge use resulted in a script timeout and locked program on the fourth introductory screen. A 'needs review' warning for a W-2 was never resolved and the program gave no indication which piece of data it thought needed review. Support was unable to resolve this issue and, ultimately, the program ignored its own warning and allowed me to proceed.
Date published: 2021-02-19
Rated 4 out of 5 by from TURBO TAX GOOD TUVE UNA BUENA ESPERIENCIA CON TUBO TAX, LO RECOMIENDO
Date published: 2021-02-19
Rated 2 out of 5 by from overpriced and the new look sucks making people upgrade instead of being able to enter their own expenses is garbage and I wont use you guys next year
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax streamlined filing I did my 2020 taxes myself and compared the results to TurboTax. The refund TurboTax calculated was $100 more than mine (no idea where I screwed up -- this year's 1040-SR was ridiculous).
Date published: 2021-02-19
Rated 5 out of 5 by from Great Product The program was easy to use and the prompts were excellent. My return is fairly sophisticated.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is great Really easy, turbo did all the prompting necessary.
Date published: 2021-02-19
Rated 5 out of 5 by from Review Appropriate Experience, No fuss, No Issues, Quick and Easy
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Is Awesome! I have ued TurboTax for over 20 years and I am satisfied.
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX IS THE BEST TAX SOFTWARE Turbotax is very easy to use and reliable and that's the reason why I've been using it for many years now. Everytime I have questions or encounter problems, somebody is there to help.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy, step-by-step process. Features are easy to understand and you are literally walked step-by-step through the process. Numerous information bubbles provided additional information to ensure you fully understand what is being asked.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14002