TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbotax workman like tracked all deductions & credits available to taxpayer
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome Was a very great experience quick and easy in the comfort of my own home
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo tax for the win! Love turbo tax, super easy to use. Would recommend again
Date published: 2021-02-13
Rated 5 out of 5 by from Superlative customer support Superlative customer support. DFS sent me a corrected 1099R after I filed. Kelly patiently walked me through a haystack and I came out with two needles. I went from rejected to refiled Almost immediately..
Date published: 2021-02-13
Rated 3 out of 5 by from Good I liked how easy the process was getting all of my papers in, however, towards the end when I tried to delete the turbo tax deluxe portion, the live chat suggested that I erase and start over. To be honest, I was not sure if it meant start over with filing my papers again, or just starting the review process over so that I may cancel the turbo tax deluxe option, but I did not want to chance it. I have tried before to have someone do my taxes for me this year just to make sure I would have everything done correctly, but I did not fall through with it. Maybe next year!
Date published: 2021-02-13
Rated 4 out of 5 by from Easy to Use The questions and flow of the process make it very comfortable and easy to use.
Date published: 2021-02-13
Rated 2 out of 5 by from TurboTax disappointed me. My initial 2020 efile was rejected by Federal since Turbotax did not have me confirm my 2019 AGI. Very disappointed
Date published: 2021-02-13
Rated 5 out of 5 by from Easy and Accurate! I have been using an accountant for my taxes for many years now. I did this at first because I used to own rental property and needed help with all the schedules and form required. But for a number of years now I have had only W-2 income and a simple return but was paying between $500 and $900 to file. Same level of help with turbo tax for a fraction of the cost. It was fast and easy.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax has evolved well We tried turbo tax years ago. It did the job but did not interface well. We decided to go to HR Block. For years it was great but after this year I will never go back. Turbo tax charges less, is easy enough that I feel comfortable completing it, and has helped me get a better return. Thanks Turbo Tax.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo tax is amazing It was very easy to understand. Especially since this is my first time doing my taxes
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13727
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbotax workman like tracked all deductions & credits available to taxpayer
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome Was a very great experience quick and easy in the comfort of my own home
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo tax for the win! Love turbo tax, super easy to use. Would recommend again
Date published: 2021-02-13
Rated 5 out of 5 by from Superlative customer support Superlative customer support. DFS sent me a corrected 1099R after I filed. Kelly patiently walked me through a haystack and I came out with two needles. I went from rejected to refiled Almost immediately..
Date published: 2021-02-13
Rated 3 out of 5 by from Good I liked how easy the process was getting all of my papers in, however, towards the end when I tried to delete the turbo tax deluxe portion, the live chat suggested that I erase and start over. To be honest, I was not sure if it meant start over with filing my papers again, or just starting the review process over so that I may cancel the turbo tax deluxe option, but I did not want to chance it. I have tried before to have someone do my taxes for me this year just to make sure I would have everything done correctly, but I did not fall through with it. Maybe next year!
Date published: 2021-02-13
Rated 4 out of 5 by from Easy to Use The questions and flow of the process make it very comfortable and easy to use.
Date published: 2021-02-13
Rated 2 out of 5 by from TurboTax disappointed me. My initial 2020 efile was rejected by Federal since Turbotax did not have me confirm my 2019 AGI. Very disappointed
Date published: 2021-02-13
Rated 5 out of 5 by from Easy and Accurate! I have been using an accountant for my taxes for many years now. I did this at first because I used to own rental property and needed help with all the schedules and form required. But for a number of years now I have had only W-2 income and a simple return but was paying between $500 and $900 to file. Same level of help with turbo tax for a fraction of the cost. It was fast and easy.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax has evolved well We tried turbo tax years ago. It did the job but did not interface well. We decided to go to HR Block. For years it was great but after this year I will never go back. Turbo tax charges less, is easy enough that I feel comfortable completing it, and has helped me get a better return. Thanks Turbo Tax.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo tax is amazing It was very easy to understand. Especially since this is my first time doing my taxes
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13727