TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Ok The process was easy, but the fee to pay from the tax refund was not stated before everything was complete. The fee was too much for someone who made a very low income in 2021
Date published: 2022-02-15
Rated 5 out of 5 by from TURBO TAX IS GOOD IVE BEEN DEALING WITH TURBO TAX FOR 8 YEARS. NEVER NO PROBLEMS
Date published: 2022-02-15
Rated 5 out of 5 by from Nita needs a raise!! She was so helpful and explained to me the process along with the reasoning of how my return was going to work.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is awesome. I have had an amazing time with Megan , very professional job well done , thanks Megan.
Date published: 2022-02-15
Rated 5 out of 5 by from love using turbotax / my way fast, user friendly, though, love using it would recommend to my friends!
Date published: 2022-02-15
Rated 5 out of 5 by from Very Easy To Follow And Complete My 2021 federal income tax return was very easy to complete using Turbo Tax Online. The instructions and help screens are extremely straight forward and very easy to follow and complete! I have used Turbo Tax since 2007 and never had any issues! I will continue to use Turbo Tax for every federal income tax return.
Date published: 2022-02-15
Rated 5 out of 5 by from Great experience My turbo tax live representative was very helpful and answered all of my questions about this year's complicated tax season.
Date published: 2022-02-15
Rated 5 out of 5 by from Used TurboTax on my first ever filing. So easy!! Was seriously clueless ad nervous to file taxes. Each step of the way TurboTax is straightforward and checks in with you. You can review everything and all questions give additional information if you're confused
Date published: 2022-02-15
Rated 5 out of 5 by from Easy to use explains each entry step by step, and as pop ups to answer questions
Date published: 2022-02-15
Rated 4 out of 5 by from TT review process missed a major error. Our return was not accepted by the IRS because it had duplicate 1099-Rs, which the Turbo Tax premier review DID NOT CATCH! Apparently it was caused when I downloaded information from the broker website, rather than enter all the forms manually myself. Took a going to the website to figure out how to delete the excess 1099s
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Ok The process was easy, but the fee to pay from the tax refund was not stated before everything was complete. The fee was too much for someone who made a very low income in 2021
Date published: 2022-02-15
Rated 5 out of 5 by from TURBO TAX IS GOOD IVE BEEN DEALING WITH TURBO TAX FOR 8 YEARS. NEVER NO PROBLEMS
Date published: 2022-02-15
Rated 5 out of 5 by from Nita needs a raise!! She was so helpful and explained to me the process along with the reasoning of how my return was going to work.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is awesome. I have had an amazing time with Megan , very professional job well done , thanks Megan.
Date published: 2022-02-15
Rated 5 out of 5 by from love using turbotax / my way fast, user friendly, though, love using it would recommend to my friends!
Date published: 2022-02-15
Rated 5 out of 5 by from Very Easy To Follow And Complete My 2021 federal income tax return was very easy to complete using Turbo Tax Online. The instructions and help screens are extremely straight forward and very easy to follow and complete! I have used Turbo Tax since 2007 and never had any issues! I will continue to use Turbo Tax for every federal income tax return.
Date published: 2022-02-15
Rated 5 out of 5 by from Great experience My turbo tax live representative was very helpful and answered all of my questions about this year's complicated tax season.
Date published: 2022-02-15
Rated 5 out of 5 by from Used TurboTax on my first ever filing. So easy!! Was seriously clueless ad nervous to file taxes. Each step of the way TurboTax is straightforward and checks in with you. You can review everything and all questions give additional information if you're confused
Date published: 2022-02-15
Rated 5 out of 5 by from Easy to use explains each entry step by step, and as pop ups to answer questions
Date published: 2022-02-15
Rated 4 out of 5 by from TT review process missed a major error. Our return was not accepted by the IRS because it had duplicate 1099-Rs, which the Turbo Tax premier review DID NOT CATCH! Apparently it was caused when I downloaded information from the broker website, rather than enter all the forms manually myself. Took a going to the website to figure out how to delete the excess 1099s
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12452