TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Repeat customer I will always used Turbotax!!! It's user friendly.
Date published: 2021-02-17
Rated 5 out of 5 by from I'm 17 years old and Turbotax is easy! I'm 17 and first filed my taxes with my mom when I was 16, using TurboTax. This year I filed them by myself! Turbotax makes filing your taxes so much easier than you first think it is.
Date published: 2021-02-17
Rated 3 out of 5 by from Had to Carefully Review and Correct I've used TurboTax every year of my adult life. However, this year I found the software a bit lacking, particular with regards to student loan interest deductions. The explanations did not add clarity, and I found myself looking up the information I needed on the IRS and state websites. Given that I am paying TurboTax to make this clear and easy for me, I found it wanting. I also had to correct the return after TurboTax had prompted me to re-enter my student loan interest during the review process, and subsequently doubled it. The fact that I almost want to select the premium options for audit protection speaks to my lack of confidence in the software.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is awesome Easy to fill out I had no problems at all. I would definitely recommend this program to everyone in need of tax prep.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is awesome !! Ilove turbotax makes my life so much easier to file ty ty ty !!!
Date published: 2021-02-17
Rated 5 out of 5 by from Joseph is AMAZING!!! I needed help filing for several states. It took almost 3 hours but Joseph was determined to find the problem. It turned out "roll over" information from my last tax form had duplicated several times within a part of the form I had not accessed. We found the issue and I was able to file my taxes today!
Date published: 2021-02-17
Rated 2 out of 5 by from Customer service really helped! I tried filing many times and had problems. My tax agent Shannon helped me out and did a great job. She realized that I needed to delete my state return, then sign out and log back in and try to file again. I kept getting the error "cannot efile one or more formsets". I hope this helps others with the same problem. Thanks Shannon
Date published: 2021-02-17
Rated 4 out of 5 by from easy and fast Im giving it 4 out of 5 since I thought i was getting charged 40.00 turns out it was 120 and i thought that was to much
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is simple easy Simple easy to use...i love turbo tax.............
Date published: 2021-02-17
Rated 5 out of 5 by from Simple Quick and Easy I was always under the illusion you had to be a professional to do complex taxes. I was wrong. Turbo tax makes it easy to get every dollar the tax code allows you to get back.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12434
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Repeat customer I will always used Turbotax!!! It's user friendly.
Date published: 2021-02-17
Rated 5 out of 5 by from I'm 17 years old and Turbotax is easy! I'm 17 and first filed my taxes with my mom when I was 16, using TurboTax. This year I filed them by myself! Turbotax makes filing your taxes so much easier than you first think it is.
Date published: 2021-02-17
Rated 3 out of 5 by from Had to Carefully Review and Correct I've used TurboTax every year of my adult life. However, this year I found the software a bit lacking, particular with regards to student loan interest deductions. The explanations did not add clarity, and I found myself looking up the information I needed on the IRS and state websites. Given that I am paying TurboTax to make this clear and easy for me, I found it wanting. I also had to correct the return after TurboTax had prompted me to re-enter my student loan interest during the review process, and subsequently doubled it. The fact that I almost want to select the premium options for audit protection speaks to my lack of confidence in the software.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is awesome Easy to fill out I had no problems at all. I would definitely recommend this program to everyone in need of tax prep.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is awesome !! Ilove turbotax makes my life so much easier to file ty ty ty !!!
Date published: 2021-02-17
Rated 5 out of 5 by from Joseph is AMAZING!!! I needed help filing for several states. It took almost 3 hours but Joseph was determined to find the problem. It turned out "roll over" information from my last tax form had duplicated several times within a part of the form I had not accessed. We found the issue and I was able to file my taxes today!
Date published: 2021-02-17
Rated 2 out of 5 by from Customer service really helped! I tried filing many times and had problems. My tax agent Shannon helped me out and did a great job. She realized that I needed to delete my state return, then sign out and log back in and try to file again. I kept getting the error "cannot efile one or more formsets". I hope this helps others with the same problem. Thanks Shannon
Date published: 2021-02-17
Rated 4 out of 5 by from easy and fast Im giving it 4 out of 5 since I thought i was getting charged 40.00 turns out it was 120 and i thought that was to much
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is simple easy Simple easy to use...i love turbo tax.............
Date published: 2021-02-17
Rated 5 out of 5 by from Simple Quick and Easy I was always under the illusion you had to be a professional to do complex taxes. I was wrong. Turbo tax makes it easy to get every dollar the tax code allows you to get back.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 12434