TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Its good. No complaints It takes time to get use to again after a year but worked out good for me.
Date published: 2021-02-15
Rated 5 out of 5 by from quick and easy way easier then seeing a taxpro in person with covid regulations
Date published: 2021-02-15
Rated 5 out of 5 by from Outstanding It was a great experience talking to Heather. I was very comfortable with the whole process.
Date published: 2021-02-15
Rated 5 out of 5 by from Very Easy and Helpful Straight to the point and whenever I was unsure of something there was a live chat box where I could have my questions answered./
Date published: 2021-02-15
Rated 1 out of 5 by from Never use this service! Lost a long term customer. Will never use again. Wicked expensive and not worth it. You cannot understand anyone who speaks to you and every year since 2013 they add upcharges like crazy. I had to spend an additional $50 to file state with federal and they didn't inform me of it until I was fully done filing.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome easy to use and quick to use . Waiting on my refund
Date published: 2021-02-15
Rated 2 out of 5 by from Losing my interest a little more every year Turbo tax started out GREAT! It’s still really awesome to file your taxes through, but what I don’t like are the hidden fees. It’s ridiculous. Also they store you and your dependents information in their system year round which gave me a problem last year when I was attempting to have someone else prepare them for me. I wasn’t able to because my dependent was being held up in their systems. Basically they find new ways to make sure you keep coming back and using them....
Date published: 2021-02-15
Rated 5 out of 5 by from Excellent I had a great understanding on how to do my taxes with Turbo and they made it seem so easy
Date published: 2021-02-15
Rated 4 out of 5 by from Simple enough Easier than last year. Tried to cancel my return. Never got a refund or credit. Gave it a second chance this year. Could still use that $89+.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is Great. I enjoy the simple process even though there is some confusion with the repetitive questions on the retirement accounts. I do understand the reasoning.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12432
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Its good. No complaints It takes time to get use to again after a year but worked out good for me.
Date published: 2021-02-15
Rated 5 out of 5 by from quick and easy way easier then seeing a taxpro in person with covid regulations
Date published: 2021-02-15
Rated 5 out of 5 by from Outstanding It was a great experience talking to Heather. I was very comfortable with the whole process.
Date published: 2021-02-15
Rated 5 out of 5 by from Very Easy and Helpful Straight to the point and whenever I was unsure of something there was a live chat box where I could have my questions answered./
Date published: 2021-02-15
Rated 1 out of 5 by from Never use this service! Lost a long term customer. Will never use again. Wicked expensive and not worth it. You cannot understand anyone who speaks to you and every year since 2013 they add upcharges like crazy. I had to spend an additional $50 to file state with federal and they didn't inform me of it until I was fully done filing.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome easy to use and quick to use . Waiting on my refund
Date published: 2021-02-15
Rated 2 out of 5 by from Losing my interest a little more every year Turbo tax started out GREAT! It’s still really awesome to file your taxes through, but what I don’t like are the hidden fees. It’s ridiculous. Also they store you and your dependents information in their system year round which gave me a problem last year when I was attempting to have someone else prepare them for me. I wasn’t able to because my dependent was being held up in their systems. Basically they find new ways to make sure you keep coming back and using them....
Date published: 2021-02-15
Rated 5 out of 5 by from Excellent I had a great understanding on how to do my taxes with Turbo and they made it seem so easy
Date published: 2021-02-15
Rated 4 out of 5 by from Simple enough Easier than last year. Tried to cancel my return. Never got a refund or credit. Gave it a second chance this year. Could still use that $89+.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is Great. I enjoy the simple process even though there is some confusion with the repetitive questions on the retirement accounts. I do understand the reasoning.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12432