TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from A little surprise with the State efiling process Everything on TurboTax worked normally until it was time to efile; I couldn't efile the federal or state returns at the end of the tax preparatio process. I decided to just efile the federal return and not the state return - the federal return then transmitted normally. For the state return, I had to research online to look into any conflicts for my state return (North Carolina). I learned on the users page that I'll have to wait until 24 February before the final form (D-400) is ready, then I should be able to transmit the state return. I suggest that TurboTax could provide the user with a notice within the efiling process to alert state users of any issues, and direct them on how to efile the federal return separately (a piece of cake). Other than that, another good experience with TurboTax.
Date published: 2022-02-15
Rated 5 out of 5 by from good easy to use and good for beginners ...........................
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Easy and Awesome This was my first time using Turbo Tax and I was amazed with how easy the process was. I highly recommend everyone to use this website for your taxes.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is great TurboTax is the best way for me to file my taxes, the customer service is always quick, friendly and super helpful.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Turbo Tax is awesome and I really enjoyed filling my tax’s with you guys
Date published: 2022-02-15
Rated 5 out of 5 by from Customer since 2011 I trust turbo tax and will never use anyone else turbo tax always get me the most refund possible and the fastest way. Its so easy to use for self prepared taxes. Thank you Turbo Tax
Date published: 2022-02-15
Rated 1 out of 5 by from Getting more and more expensive I like how easy the platform is to use, but there's a reason I went to another company last year. Every year the product gets more and more expensive. It started out at $30, then went up to $63 and by the end I was paying $100 to file my taxes. For a product that says it costs NOTHING to file... $100 sure isn't free lol
Date published: 2022-02-15
Rated 5 out of 5 by from Excellent experience Awesome experience with Turbo Tax easy to follow instructions
Date published: 2022-02-15
Rated 5 out of 5 by from So easy Was so easy I use TurboTax every year and will use it again
Date published: 2022-02-15
Rated 5 out of 5 by from 2021 Turbo Tax Issues Resolved Intuit phone support was excellent for 3 program issues that seemed to be based upon non TurboTax errors, but Federal or State timing of Forms acceptance by these taxing agencies. I was particularly impressed with the ShareScreen code utility.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12432
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A little surprise with the State efiling process Everything on TurboTax worked normally until it was time to efile; I couldn't efile the federal or state returns at the end of the tax preparatio process. I decided to just efile the federal return and not the state return - the federal return then transmitted normally. For the state return, I had to research online to look into any conflicts for my state return (North Carolina). I learned on the users page that I'll have to wait until 24 February before the final form (D-400) is ready, then I should be able to transmit the state return. I suggest that TurboTax could provide the user with a notice within the efiling process to alert state users of any issues, and direct them on how to efile the federal return separately (a piece of cake). Other than that, another good experience with TurboTax.
Date published: 2022-02-15
Rated 5 out of 5 by from good easy to use and good for beginners ...........................
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Easy and Awesome This was my first time using Turbo Tax and I was amazed with how easy the process was. I highly recommend everyone to use this website for your taxes.
Date published: 2022-02-15
Rated 5 out of 5 by from TurboTax is great TurboTax is the best way for me to file my taxes, the customer service is always quick, friendly and super helpful.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Turbo Tax is awesome and I really enjoyed filling my tax’s with you guys
Date published: 2022-02-15
Rated 5 out of 5 by from Customer since 2011 I trust turbo tax and will never use anyone else turbo tax always get me the most refund possible and the fastest way. Its so easy to use for self prepared taxes. Thank you Turbo Tax
Date published: 2022-02-15
Rated 1 out of 5 by from Getting more and more expensive I like how easy the platform is to use, but there's a reason I went to another company last year. Every year the product gets more and more expensive. It started out at $30, then went up to $63 and by the end I was paying $100 to file my taxes. For a product that says it costs NOTHING to file... $100 sure isn't free lol
Date published: 2022-02-15
Rated 5 out of 5 by from Excellent experience Awesome experience with Turbo Tax easy to follow instructions
Date published: 2022-02-15
Rated 5 out of 5 by from So easy Was so easy I use TurboTax every year and will use it again
Date published: 2022-02-15
Rated 5 out of 5 by from 2021 Turbo Tax Issues Resolved Intuit phone support was excellent for 3 program issues that seemed to be based upon non TurboTax errors, but Federal or State timing of Forms acceptance by these taxing agencies. I was particularly impressed with the ShareScreen code utility.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12432