TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Easy Flow We appreciate the added videos and we find it is easy to navigate.
Date published: 2021-02-24
Rated 5 out of 5 by from helpful and fast ! Helpful and patient. Fast. Saved 100.00 using turbotax with live help.
Date published: 2021-02-24
Rated 2 out of 5 by from TurboTax Live Has Several flaws Unfortunately, Live had a lot of technical issues that are very impactful for filing taxes. It took me ALL day to get my taxes done, including bringing in 4 of your Experts to help me figure out why the system was adding information I did not say "YES" too. Glitches included: Dependent care that wasn;t there, adding 2019 Charities that I had deleted (three times), the W2 revision that was NOT applicable to my Employer (and other users have complained about) and bringing in estimated taxes that I did NOT enter. I am sorry to say, I should not have switched over to Live for this filing. 25 years using TurboTax, really disappointed that what I ended up needing Live assistance for were all glitches caused by the technical flaws in the system, so I paid for assistance in fixing those flaws to make sure my Return was accurate.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is super simple! Have used Turbotax for years and have always been satisfied!
Date published: 2021-02-24
Rated 5 out of 5 by from makes filing taxes extremely simple great simple way to do taxes i always enjoy doing them every year
Date published: 2021-02-24
Rated 3 out of 5 by from is alright First time is free but you gotta pay every year after. It's best for someone with simple living
Date published: 2021-02-24
Rated 2 out of 5 by from W2 for state not autofilled W2 uploaded fine for federal return. But i had to manually enter the same w2 for state return. There was no option to upload or take a photo.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is Great to use and helpful Being able to review and edit my tax return after completion is what I believe the best feature about using Turbotax each year.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Worked for Me Again I have used Turbo Tax program for about 15 years. They are always up to date and relatively easy to work with. The process is great as they ask the right questions and have the right answers to make the tax filing as easy as the government can make it.
Date published: 2021-02-24
Rated 3 out of 5 by from Love Turbo Tax I have been using turbo tax for a few years now. Couple things... 1. It would be nice if inputting stocks and shares would be a little more simple. It lets me login to transfer but it does not input the amounts, had to do manual. 2. Having access to prior year returns could be better. instead of 134 pages it should give the option for a summary or for the whole return. Aside from the minor things the overall ease of turbo tax is very comforting in assuring myself i am doing it right. Thanks for the service Roger
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12111
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy Flow We appreciate the added videos and we find it is easy to navigate.
Date published: 2021-02-24
Rated 5 out of 5 by from helpful and fast ! Helpful and patient. Fast. Saved 100.00 using turbotax with live help.
Date published: 2021-02-24
Rated 2 out of 5 by from TurboTax Live Has Several flaws Unfortunately, Live had a lot of technical issues that are very impactful for filing taxes. It took me ALL day to get my taxes done, including bringing in 4 of your Experts to help me figure out why the system was adding information I did not say "YES" too. Glitches included: Dependent care that wasn;t there, adding 2019 Charities that I had deleted (three times), the W2 revision that was NOT applicable to my Employer (and other users have complained about) and bringing in estimated taxes that I did NOT enter. I am sorry to say, I should not have switched over to Live for this filing. 25 years using TurboTax, really disappointed that what I ended up needing Live assistance for were all glitches caused by the technical flaws in the system, so I paid for assistance in fixing those flaws to make sure my Return was accurate.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is super simple! Have used Turbotax for years and have always been satisfied!
Date published: 2021-02-24
Rated 5 out of 5 by from makes filing taxes extremely simple great simple way to do taxes i always enjoy doing them every year
Date published: 2021-02-24
Rated 3 out of 5 by from is alright First time is free but you gotta pay every year after. It's best for someone with simple living
Date published: 2021-02-24
Rated 2 out of 5 by from W2 for state not autofilled W2 uploaded fine for federal return. But i had to manually enter the same w2 for state return. There was no option to upload or take a photo.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is Great to use and helpful Being able to review and edit my tax return after completion is what I believe the best feature about using Turbotax each year.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Worked for Me Again I have used Turbo Tax program for about 15 years. They are always up to date and relatively easy to work with. The process is great as they ask the right questions and have the right answers to make the tax filing as easy as the government can make it.
Date published: 2021-02-24
Rated 3 out of 5 by from Love Turbo Tax I have been using turbo tax for a few years now. Couple things... 1. It would be nice if inputting stocks and shares would be a little more simple. It lets me login to transfer but it does not input the amounts, had to do manual. 2. Having access to prior year returns could be better. instead of 134 pages it should give the option for a summary or for the whole return. Aside from the minor things the overall ease of turbo tax is very comforting in assuring myself i am doing it right. Thanks for the service Roger
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12111