TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from It is good and helpful It is helpful but still there are some repetitive things and got caught into a cycle during my state tax regarding my vehicle usage which I took out from my Federal tax yet it re-appeared. It was annoying I almost gave up but went through the hassle and re-entered the info.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is LIFE!!! My representative was Monica, she was amazing. Patient and definitely willing to get to the true issue of my file. I appreciate her kindness and patience as the system was not easily cooperating on both sides. The issue was resolved timely and I have no doubt that I will be using TurboTax again.
Date published: 2021-02-19
Rated 1 out of 5 by from Buggy software I did my return but 3 weeks later I learned my return was rejected by the state
Date published: 2021-02-19
Rated 2 out of 5 by from Had to refile due to TurboTax error It was great until I had to refile. Hopefully you're not charging me twice for the bad programming on your part..........
Date published: 2021-02-19
Rated 1 out of 5 by from Refund delayed due to Turbo tax error My state was rejected due to an issue with turbo tax’s software....LAME!! Very disappointed. Will be trying H&R Block next year.
Date published: 2021-02-19
Rated 1 out of 5 by from Why do I keep getting told I did something wrong? I’m keep getting texts saying I did something wrong and need to fix it and the when I go to fix it it tells me “everything’s fine, just submit it again” and then 30 minutes later I get the same text “whoops YOU messed up, not us you, go fix it but we won’t help you, hahahahahahahaha!!!”
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the Best!! TurboTax is very easy to navigate and ensures you’ll receive the most refund possible!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Easy to Use.......Thanks! Thanks for an easy to do tax form. Especially appreciate that it could all transfer over to my state taxes too since had two to deal with this yr. Only problem I had was the format thing on the driver's license. Took a few min to figure out and scroll down to the actual date line. Otherwise loved it and simplest I have ever. Us older seniors in 70's don't always know how to do these things but the format was great, and showed me what to do every step of the day. I have used Turbo Tax for yrs. Wouldn't go anywhere else. God bless you for being there and having it free for seniors like us. Thanks for a great experience.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Product User friendly, easy to use, very well organized, Completed my taxes in less than an hour .
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo is awesome! I love TurboTax. It's fast and easy. Will use it forever!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It is good and helpful It is helpful but still there are some repetitive things and got caught into a cycle during my state tax regarding my vehicle usage which I took out from my Federal tax yet it re-appeared. It was annoying I almost gave up but went through the hassle and re-entered the info.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is LIFE!!! My representative was Monica, she was amazing. Patient and definitely willing to get to the true issue of my file. I appreciate her kindness and patience as the system was not easily cooperating on both sides. The issue was resolved timely and I have no doubt that I will be using TurboTax again.
Date published: 2021-02-19
Rated 1 out of 5 by from Buggy software I did my return but 3 weeks later I learned my return was rejected by the state
Date published: 2021-02-19
Rated 2 out of 5 by from Had to refile due to TurboTax error It was great until I had to refile. Hopefully you're not charging me twice for the bad programming on your part..........
Date published: 2021-02-19
Rated 1 out of 5 by from Refund delayed due to Turbo tax error My state was rejected due to an issue with turbo tax’s software....LAME!! Very disappointed. Will be trying H&R Block next year.
Date published: 2021-02-19
Rated 1 out of 5 by from Why do I keep getting told I did something wrong? I’m keep getting texts saying I did something wrong and need to fix it and the when I go to fix it it tells me “everything’s fine, just submit it again” and then 30 minutes later I get the same text “whoops YOU messed up, not us you, go fix it but we won’t help you, hahahahahahahaha!!!”
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the Best!! TurboTax is very easy to navigate and ensures you’ll receive the most refund possible!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Easy to Use.......Thanks! Thanks for an easy to do tax form. Especially appreciate that it could all transfer over to my state taxes too since had two to deal with this yr. Only problem I had was the format thing on the driver's license. Took a few min to figure out and scroll down to the actual date line. Otherwise loved it and simplest I have ever. Us older seniors in 70's don't always know how to do these things but the format was great, and showed me what to do every step of the day. I have used Turbo Tax for yrs. Wouldn't go anywhere else. God bless you for being there and having it free for seniors like us. Thanks for a great experience.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Product User friendly, easy to use, very well organized, Completed my taxes in less than an hour .
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo is awesome! I love TurboTax. It's fast and easy. Will use it forever!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11098