TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Help filing overseas return It is great it can handle foreign residents and investments.
Date published: 2021-02-28
Rated 5 out of 5 by from Super Simple and Quick I use them every year when I remember to file my taxes. Super simple, and quick. Great user interface and clear and coherent.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax is terrible, get an accountant for 1099 Turbo Tax Online kept on glitching on the 1099-B form so I asked one of your experts and they said to download the software, so I paid $106 to have the same exact problem. The software is now glitching on the 1099-B form. This has been the worst tax experience of my life, I would like a refund. I do not want to resort to mailing my taxes in; which is the only options your broken products are offering me.
Date published: 2021-02-28
Rated 4 out of 5 by from Thanks Turbo tax Without the help of your live agent I would've went to a tax preparer in my town, he helped me understand the extra form that I had to fill out
Date published: 2021-02-28
Rated 4 out of 5 by from Fast, efficient, reliable I've never had a problem my refund is the max I can get thanks to turbo tax.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome I was surprised how quick and accurate Turbo Tax Free Edition is. Thank you all. You are very much appreciated.
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax is costing more I gave 3 stars due to the $90 fee just for it to be processed, then another $40 to take directly from my return for e-filing. Why $90 then another $40? My refund is literally being processed by a computer and my return is as well, so why two fees to the same company? Also, the repeitition of inputing information it said was already saved was quite annoying.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax this year was much more easier to unders I really didn't have to interact with any CPA because your highlighted answers were very easy to understand. Thank you for the opportunity to do this myself.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax Review Report I found it pretty simple and straight forward. It was convenient and reliable.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome very good and supportive. support was offered the whole way
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10124
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Help filing overseas return It is great it can handle foreign residents and investments.
Date published: 2021-02-28
Rated 5 out of 5 by from Super Simple and Quick I use them every year when I remember to file my taxes. Super simple, and quick. Great user interface and clear and coherent.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax is terrible, get an accountant for 1099 Turbo Tax Online kept on glitching on the 1099-B form so I asked one of your experts and they said to download the software, so I paid $106 to have the same exact problem. The software is now glitching on the 1099-B form. This has been the worst tax experience of my life, I would like a refund. I do not want to resort to mailing my taxes in; which is the only options your broken products are offering me.
Date published: 2021-02-28
Rated 4 out of 5 by from Thanks Turbo tax Without the help of your live agent I would've went to a tax preparer in my town, he helped me understand the extra form that I had to fill out
Date published: 2021-02-28
Rated 4 out of 5 by from Fast, efficient, reliable I've never had a problem my refund is the max I can get thanks to turbo tax.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome I was surprised how quick and accurate Turbo Tax Free Edition is. Thank you all. You are very much appreciated.
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax is costing more I gave 3 stars due to the $90 fee just for it to be processed, then another $40 to take directly from my return for e-filing. Why $90 then another $40? My refund is literally being processed by a computer and my return is as well, so why two fees to the same company? Also, the repeitition of inputing information it said was already saved was quite annoying.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax this year was much more easier to unders I really didn't have to interact with any CPA because your highlighted answers were very easy to understand. Thank you for the opportunity to do this myself.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax Review Report I found it pretty simple and straight forward. It was convenient and reliable.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome very good and supportive. support was offered the whole way
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10124