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Update executable has encountered a problem...

This error occurs when updating TurboTax:

Update executable has encountered a problem and needs to close

To resolve this issue, follow these steps to reinstall TurboTax:

  1. Install the TurboTax CD or download.
  2. Start TurboTax, and then select One-click Updates from the Online menu.

Note: If you can't update TurboTax after performing the steps above, refer to Troubleshoot Updating TurboTax  (Windows).

 
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If you still can't update TurboTax, contact us.

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