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Error 9111

Your TurboTax program cannot connect to the TurboTax server for updates.

Workaround

Manually update TurboTax.

Note: Manually updating TurboTax does not resolve connectivity issues caused by your computer's firewall. Error 9111 will continue to occur until you resolve your connectivity issues.
 
Solution

Set up your firewall to work with TurboTax.

Issue

Your computer's firewall or other security software prevents TurboTax from accessing updates on our server.

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