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Vista Not Supported on TurboTax 2005 or Prior

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TurboTax 2007 System Requirements

Windows Vista Is Not Supported on TurboTax 2005 or Prior

Updated: 7/15/2008

Article ID: 2112

Due to User Access Control (UAC) in Windows Vista, you can encounter the following issues if you run TurboTax desktop 2005 or a prior TurboTax desktop product:

Unable to register the TurboTax product
Unable to launch a video in the TurboTax Interview
TurboTax "freezes" when playing a video in the Interview
One-click Updates feature fails to update TurboTax
Error when installing TurboTax Help
Borderless windows appear when a link is selected in TurboTax
TurboTax shortcuts do not appear on the desktop
When downloading a TurboTax file, the progress bar is truncated on the right

About User Access Control (UAC)

Enhanced security, a major feature of Windows Vista, is implemented using UAC.

UAC defines two user modes:

Standard mode allows users to perform basic tasks, such as changing display settings, installing fonts, and downloading/installing updates.
Administrative mode allows users to perform all standard mode tasks, plus tasks that require a higher level of security, such as installing software and repartitioning disk drives.

In previous Microsoft operating systems (e.g., Windows XP), users were administrative users by default. This situation sometimes resulted in users inadvertently performing tasks with unanticipated-and at times irreversible-consequences. It also allowed malicious software (viruses, trojans, etc.) to gain access to computers as administrative users. UAC is Microsoft's response to this situation. For more about UAC and Windows Vista, refer to the Microsoft site (www.microsoft.com).

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