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Install Adobe Acrobat Reader

Updated: 3/19/2008
Article ID: 308

Adobe Acrobat Reader is free software that TurboTax uses to print and display your income tax returns and other paperwork.

If you're using TurboTax Online, you must have Adobe Acrobat Reader 5.0 or higher installed on your computer.

Note: If you're using a Mac, you must have a file-expanding program, such as StuffIt, installed on your computer to open the Adobe Acrobat Reader file. This type of software is typically included as part of the Mac operating system, and automatically expands a downloaded file when you double-click it. If you don't have a file-expanding program on your Mac, you can download StuffIt for free.
 

Select a link:

Install the Adobe Reader program from the TurboTax CD

Do the following:

  1. Insert the TurboTax CD into your computer's CD drive.
  2. Go to the Windows task bar, click Start, and then select Run.
  3. In the Open box, type D:\acrobat and then select OK. If necessary, substitute the correct drive letter for D.
  4. Double-click the Adobe Reader executable file (*.exe) to install the program on your computer.
  5. Follow the installation instructions.

Download the Adobe Reader program from the Internet

If you prefer, you can download the free version of Adobe Reader program from the Adobe web site at http://www.adobe.com/products/acrobat. You'll have the latest version of the Adobe Reader program installed on your computer.

Follow the on-screen instructions to download the Adobe Reader software. If you are using a different operating system, select Choose a different version and you will be able to choose the correct download for your operating system.

Important: Please note the checkmarks on the page that indicate whether you want the Adobe Yahoo! Toolbar and Adobe Photoshop. If you do not want to download these, uncheck the boxes prior to continuing your free download.
 

What if I downloaded the Adobe Acrobat Reader file but nothing happens?

You must double-click the Adobe Acrobat Reader file that you downloaded to begin installation.

Note: If you use Linux, you may need to save the Adobe Acrobat Reader file to your hard drive, then open a terminal window and change to the directory where Adobe Acrobat Reader is installed. Once you're there, enter acroread (lower-case) to launch the Reader, then open the file.
 

If you can't find the file you downloaded on your hard drive:

Windows

Go to the Windows Start Menu and select Search - For Files or Folders. Type the file name that you downloaded (AcroRd32.exe, for example), then select the directory that you want to search, and then select Find Now. Your file should appear in the list. Open the file to start the installation.

Mac

Go to the File menu and select Find. Type the .bin or .hqx file name, depending on which file you downloaded, then select Find. Your file should appear on the list. Double-click the file, and then double-click the Reader Installer that is created on your desktop to start the installation.

 
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