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Download Windows Installer

Downloading a new or updated copy of Windows Installer can be used to resolve certain installation issues. Choose the appropriate version for your operating system:

  • Windows 7 – Currently, there is no version of Windows Installer that is "newer" than the version that came with the new release. (We'll update this article if and when that changes.) For now, make sure you've downloaded the latest Windows 7 updates to ensure that you have a fully up-to-date Installer.
  • Vista
  • Windows XP SP3
  • Windows XP SP2
  • Windows 2000
Note: If the problem still persists after you've followed the steps in this article, Microsoft KB 315346 provides steps to re-register Windows Installer. These steps modify your system registry. First back up your registry (Microsoft KB 322756), and then carefully follow the steps.
 

Vista and Windows XP Service Pack 3 (SP3)

Download and install Windows Installer 4.5:

  1. Go to the Windows Installer 4.5 download page.
  2. Click Instructions.

    win-installer-4dot5-1

  3. Find the appropriate download file for your system.

    win-installer-4dot5-4

  4. Scroll down, find the download file in the list, and then click Download.

    win-installer-4dot5-5

  5. Restart your computer.
  6. Update TurboTax.

Windows XP Service Pack 2 (SP2) and Windows 2000

Download and install Windows Installer 3.1:

  1. Go to the Windows Installer 3.1 download page.
  2. Click Download files below.

    windows-installer-1

  3. Next to WindowsInstaller-KB893803-v2-x86.exe, click Download.

    windows-installer-2

  4. Restart your computer.
  5. Update TurboTax.

 

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