Your Answer
print

Reinstalling the .NET Framework (Windows XP/2000)

Updated: 3/31/2009
Article ID: 7413

Important: If you log in to your Windows computer using a nonstandard method (e.g., fingerprint reader, face recognition device, or voice recognition tool), turn off or uninstall the tool BEFORE you uninstall .NET. That way, if your tool requires .NET, it won't prevent you from logging back in to your Windows computer.

 

Follow these steps:

  1. From the Start menu, select Control Panel.
  2. Double-click Add or Remove Programs.
  3. Uninstall .NET 2.0. If a higher version of .NET is installed (e.g., .NET 3.5), uninstall the higher version first, and then uninstall version 2.0.

    Note: If you cannot uninstall .NET, use the Microsoft .Net Framework cleanup tool to remove the Microsoft .Net Framework from your computer.  Click the updated version of the .NET Framework cleanup tool link in the first sentence. (Aaron Stebner is a Microsoft employee and .NET expert.)

  4. If the .NET v2.050727 folder is present on your computer, rename the folder:
    • Right-click the Start button and then choose Explore. 
    • Browse to C:\WINDOWS\Microsoft.NET\Framework.
    • Right-click the v2.0.50727 folder, and then select Rename.

      rename-dotnet-folder1

    • Type v2.0.50727-OLD, and then press Enter.

      rename-dotnet-folder2

  5. Download and Install .NET 2.0 Service Pack 1. If you removed a higher version of .NET (e.g., .NET 3.5), install the higher version instead.
  6. Launch and then update TurboTax.

 

Find out what customers are saying on our Live Community.

Ask a question
Help others
Discover your answer

TurboTax Live Community

TurboTax Live Community

Top answers our customers are viewing:

Did this article help you?
Yes, it did...  
No, it didn't...
Your Feedback
Cancel Submit