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Error 1612: Installation source not available

Error 1612 occurs when updating TurboTax:

The installation source for this product is not available.

Possible Cause

One or more program files have been modified or corrupted, and the original installation package or media is not accessible.

Solution 1

The Fix1612 utility addresses the issue where a third-party cleanup tool may have deleted required registry keys. After you run the Fix1612 utility, affected TurboTax programs can be updated, uninstalled, or repaired.

Follow these steps:

  1. Close open windows and programs, including TurboTax.
  2. Save the Fix1612.exe file on your desktop.
  3. Double-click the file to run it.
    fix1612

 Note: The Fix1612 utility does not fix all causes of Microsoft Installer error 1612.

 

Solution 2

Reinstall TurboTax.


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